AutoNation Honda Sanford reviews

Nothappy

Jul 25, 2016

I bought a used Honda Odyssey paid cash. Bought vehicle protection plan the day I bought van 7/13/2016. Over the weekend van battery light went on lights on dash where all flashing van shut off. Got a jump got home truck wouldn't start put battery on charger to get it to a dealership that would service my van. I gave them my vehicle protection plan they called they have no information on van. Called Honda spoke with Leslie she said she took care of it and still no protection plan.Its been 11 days and the protection plan still hasn't been provided.Seems to me they don't have their priorities straight and can't take care of customers.I will never buy a vehicle from auto nation cause of bad service and customer support.

Melissa

Jul 24, 2016

So excited about my new ride!!! I had such an amazing experience at Autonation Honda in Sanford. Joey is by far one of the best salesmen we have ever worked with. I am so grateful for him and Jessica for their help in getting me into a vehicle. I highly recommend their dealership for your next Honda purchase!!!

Carguy101

Jun 14, 2016

I went to get my airbag replaced and I come to see that they scratched up the whole dashboard where the airbag was replaced and they didn't even have the courtesy to wipe it down and clean it up. I'm going to post some pictures and show you guys, this is just unacceptable you guys change your airbag and the scratch up my dashboard and you leave it a mess.

Hector

Jun 7, 2016

Went to Autonation to buy a 2016 CRV and the service was great. The staff was very helpfull and thwy answered all my questions.

ANA PALOMO HINPJPSA

May 26, 2016

I WAS FEELING LIKE A FAMILY WHEN I WENT TO GET ,MY CAR

Melanie Engel

May 25, 2016

This is my 2nd car purchase at AutoNation Honda Sanford in this past year and I must say that this experience went as smooth as the first time. Jose, my sales associate was just super! He took the time to answer all my questions in a helpful, attentive and forthright manner.. And best of all the next day when I picked up my new car he made sure that it was beautifully detailed and ready to go! To me that's great service!. I think this dealership is tops!!

Mama Honey

Mar 25, 2016

Auto Nation Honda of Sanford is the best of the best. We just recently purchased a 2016 Honda Pilot. Never have I had a better sales person than Bill Coley. He worked with us from start to finish. Another was Jessica Gill Stachowicz, Sales Manager. All personnel we encountered was above average. This dealership is exceptional.

William Long

Mar 4, 2016

Very pleasant buying experience. I was shown the cars I was interested in and given the opportunity to test drive without any pressure from the salesperson, Nancy. She answered my questions and upon purchasing the car she explained more fully the workings of the various accessories. I would recommend the dealership to those wanting to purchase a Honda.

bbrewer

Feb 26, 2016

My Honda was towed 4 times in a month for the same problem. The first time they replaced a part for close to $400 that they were surprised had to replaced. The second time they replaced the battery. The third time they had to do a software update on the part they replaced the first time. The fourth time they said oops it was the starter all along and that costs $1200. BUT they don't stock starters and had to order one that took 2 days. BUT it's not our fault, the computer messed up.

Becca

Feb 18, 2016

If you can make it to Sanford to but a car then ask for Younes and he will get you what you want! He won't stop helping you until you are satisfied. Make SURE you see Fernanda for the financial part. She is absolutely wonderful. You will leave happier than you can imagine. No pressure no fuss.

Sathya

Jan 29, 2016

I visited it last week to buy 2016 Honda Accord. Customer service guy was too rude, showing too much attitude as if I am going to buy it for free. This showroom should first teach their employees how to behave to customers. Such a horrible customer care service.

Sonia

Jan 24, 2016

Awesome service great environment and great people.

Jill

Jan 19, 2016

The salesperson was excellent. We had to wait a long time to go through the financial part of the deal as they were short-handed that day, but the financial adviser did his best to get us finished up as quickly as possible once we were able to see him. Overall, it was a pleasant experience and I would recommend this dealership.

DrewFL

Jan 14, 2016

We purchased a Certified Used 2013 Honda Pilot and traded in my 2008 Honda Accord. After multiple test drives and visits to the dealership by both my wife and I, we finally decided to pull the trigger and make the purchase. Grant Bowman and his sales management staff were fantastic! They were very patient with us as they walked us through the car buying process. We walked away feeling as if it was a win/win and that we got a great deal on our trade in as well as what we paid for the Pilot. Great service did not end there as we found a screw in the tire the day after we brought it home and they happily patched it for us for free. We are very happy with the overall experience and I highly recommend AutoNation Honda. If you go, please as for Grant. You won't be disappointing.

J&V Jax

Jan 7, 2016

Drove down from Jacksonville because they had the best price on the 2009 Volvo S60 we wanted. Staff was great, I would recommend this dealership to anyone.

Dennis Ostheim

Jan 5, 2016

The buying process was very easy. Everyone involved was very helpful and knowledgeable about Honda cars. Athanasios was very helpful, he really helped me understand the process. His knowledge of the Honda cars was very good.

Kendoanything< xcop

Jan 2, 2016

Greetings to all, I want to give big a raves and compliment to your staff here in Sanford. your customer service is outstanding. The 5 stars goes out to Bob Garcia, Jorge Estavillo and Charles and Steven for their expertise and knowledge in their field of work. Being a customer service liaison in the community I commend the way your staff has treated me here in your facility. Please congratulate and maybe give them an employee of the month compliment for performing a great job for me and my family. thanks guys and have a Happy New Year.

tinadaboss

Dec 25, 2015

Best dude ever! Came in for the service needed and he was right there to help with eveything needed. Quick and attentive to all the aspects of my car! Overall awesome exprience.

carlady

Dec 23, 2015

Need help on the paper work end of things. Don't count on them to get the insurane changed or to refund a deposit for a title. Be pro-active and do it yourself!! Also be sure they don't double charge you for extras.

Brian Barnes

Dec 11, 2015

A very good experience. I would recommend Auto Nation Honda to any car buyer.

Bob Fitzpatrick Villages Resident

Dec 10, 2015

I can't imagine that I was dealing with a car dealer. This was everything different from past experiences

Mark Witte

Dec 7, 2015

It was awesome, everyone we interacted with was very helpful!

Amy

Dec 5, 2015

Jorge was so helpful during our purchase experience! He was knowledgeable and patient and got us an incredible deal. Highly recommend seeking him out for your next auto purchase!

AAW

Dec 3, 2015

Staff was very accommodating and very knowledgeable. Best car-buying experience I have had.

Heather C.

Dec 2, 2015

I rarely write reviews, with three kids under the age of five there's not much time for that! We bought a Honda Odyssey about a week ago though and worked with Nancy and Skip. They were both great. Nancy was AMAZING and she seriously went above and beyond to ensure we were happy with everything (including the amount of our trade in, the price we paid, and the overall condition of our pre owned Odyssey). We've purchased many cars and this was by FAR our best experience! We highly recommend AutoNation Honda and Nancy...it's nice to know we have someone so awesome to work with next time we're car shopping.

Kelly Ingraham

Nov 29, 2015

Athan Sokos and the team at AutoNation were very friendly, helpful, and accommodating in my purchase process.

Tony

Nov 27, 2015

Great price, no pressure, minimal hassle, and quick service.

Berna

Nov 26, 2015

Pleasant experience. I felt no pressure. The team were experienced and very knowledgeable. I felt I was in good hands all through the process.

Nancy Jean Timmer

Nov 25, 2015

My son and I entered the car dealership after spending two other trips to dealers that were not professional. Bill came and greeted us and listened to what we were looking for. He showed us exactly what we asked for. He was opened to what we needed and the price we were looking to pay.

Bert

Nov 21, 2015

These place is a joke!! They are only friendly to get into your pockets. My wife and I tried to purchase a vehicle. After getting approved they called us back multiple times to fill out more paperwork and money down. Even after complying they still kept calling for other stuff. I put tints in the window after the 20 day return agreement if the bank decided not to go with the deal. Eventually the bank decided to back away and I had to eat the cost of the tint placement. Steve, Fernanda and Bass does not return phone calls. Customer service is pure garbage. I will not recommend anyone to this place. EVER......

Barbara, Realtor

Nov 13, 2015

My husband brought his Honda in for service and he knew I was considering a new car. He spotted one on the lot and Nancy Bunton helped us. I have purchased many cars in my life and I must say that this is one of the most pleasant experiences I have had. Nancy and her manager, Steve Bradley, were very informative and friendly and at no time was there a high pressure sale. They worked with us to make the sale happen. They answered all our questions and provided us with whatever information we needed to make a decision.

Ed

Nov 12, 2015

2nd Vehicle purchase in last 6 months from Bill Coley.Both purchases handled very professionally by Bill and Manager Richard.Love the 2015 Civic and the 2015 CR- V.

Jonsay24

Nov 9, 2015

Very nice not pushy! Really work with you to try to get you s great deal and low payments. They are very friendly drove three cars probably would have let me drive more but we found what we were looking for! They are even letting us take car o get checked by our own mechanic to see if it's a good car. So far we have had nothing but great quick service with them despite all the negative reviews our visit was very nice. Now once we take it to our mechanic and he looks at it we will know for sure. But all in all Would definitely recommend them to others.

Jonsay24

Nov 9, 2015

Very nice not pushy! Really work with you to try to get you s great deal and low payments. They are very friendly drove three cars probably would have let me drive more but we found what we were looking for! They are even letting us take car o get checked by our own mechanic to see if it's a good car. So far we have had nothing but great quick service with them despite all the negative reviews our visit was very nice. Now once we take it to our mechanic and he looks at it we will know for sure. But all in all Would definitely recommend them to others.

Scott

Oct 23, 2015

This is the second time we have bought a vehicle from here. We worked with Daryl Miranda and Nancy Bunton to purchase our current vehicle. We were greeted right away and the process went smooth and comfortable. We were very pleased with Jaime in the financial department as well. They made sure we were comfortable with the vehicle before we left the lot by setting up Bluetooth options, stereo system and even how the keyless entry works. Overall a great experience and a pleasure to work with all the staff. Curtious and friendly

Blue Hen

Oct 12, 2015

Pros - Except for the day of delivery, all communication was done via email by our son on my behalf. No haggle, prompt, and delivered exactly what I was looking for in a new Pilot. Cons - Did not get as much intro to the new Pilot as I would have liked. The 2016 has more and better features and requires more communication than I received. The Honda CD is only the owners manual in pdf form. I have learned about the new options first by trial and error and second by finding a video on YouTube. Honda should include an introduction video that would make the experience so much better. If Honda doesn't do it, AutoNation should.

Melody Bennett

Oct 2, 2015

Ginior and the financial department did a great job. Ginior worked to find exactly what we wanted and the manager got the car to the dealership as promised.

Clorinda

Sep 20, 2015

Wonderful. No pressure. Easiest car buying experience. Knowledgeable and courteous staff.

R Hogan

Sep 20, 2015

The BEST experience I have ever had purchasing a vehicle

Elizabeth Williams

Sep 14, 2015

Bought a 2015 Honda Accord EX from Daryl Miranda and Athan Sokos on September 10th 2015. Had a good experience shopping and buying car. The follow up has been good seeing if I have questions. This is my second Honda Accord EX I believe they are dependable cars.

Frank

Sep 14, 2015

Straight talk, delivery and follow up. A pleasure to deal with!

Dennis A Park

Sep 1, 2015

All questions answered in timely professional manner. Purchase transacted at agreed negotiated price with no unpleasant surprises. Will do business again with Vector, he sets the standard for business professionalism.

Luis Daugherty

Aug 26, 2015

Great experience, very friendly process. The process did not stop after the sale

Harry and Nancy Shelnutt

Aug 24, 2015

Everyone, Chris Knorr (salesman) and Jamie Anderson (finance) we both very knowledgeable and willing to answer any questions we had. If we buy another car anytime soon we would make sure we got but of them to help us, as well as give their names to our friends.

Carolyn

Aug 19, 2015

Went in for repairs with no appointment and they took me right away and had the job done in one hour. They also washed my car for me, nice

Mike D.

Aug 18, 2015

Found a 2013 Honda Pilot through USAA. I contacted Autonation on a Sunday and Daryl called me back within one hour. I went out to Autonation that day to take a look at the vehicle. Daryl was insightful and provided nothing but top notch service during the whole process. Not once did he try to up-sell me on another or newer vehicle. Daryl was a pleasure to work with and even went one step further to help me out after he sold me that car a few weeks later when I had some trouble with it. When shopping for a new or used car, ask for Daryl Miranda.

Kacy

Aug 17, 2015

Didn't have an appointment, but they took care of me quickly and honored a warranty on my battery.

Tay

Aug 16, 2015

Drove from Ocala to see the Nissan Juke I was looking for. Received quality service for my first car buying experience.

JT

Aug 13, 2015

Great availability of times for service - shuttle service, extended hours and weekends are awesome. Travis is a very caring service advisor.

McGee from Orlando

Aug 11, 2015

I was pleasantly surprised by the quality of the employees, everyone I spoke to was "down home" friendly, helpful, knew their product and how to make me feel at ease. The service was great, and I'll be back for regular service and or checkups on my Accord. Which, by the way I had purchased at another dealer about a year ago! Didn"t matter, you would think I was the most important customer in the shop that day!

Anthony

Aug 9, 2015

After looking for cars for the last few weeks, we had become discouraged with other dealerships. From the moment we called AutoNation Honda in regards to an online ad for an Acura TSX, we knew the service would be stellar. Daryl Miranda answered our phone and his manager followed up with a call to ensure we had the proper directions. By the time we reached the dealership, Daryl had the car we wanted to view parked in front, and was waiting outside for us. His customer service was outstanding from the test drive to the moment we drove off the lot. Each of our questions was documented and answered thoroughly. He even followed up after we returned home. We would recommend friends and family to visit AutoNation and especially to ask for Daryl to assist them through the process!

Ken McClelland

Aug 5, 2015

Great! Friendly and easy going folks. No pressure sales!

Robert M

Aug 1, 2015

Just purchased a six vehicle from Skip and Mark at AutoNation Honda Sanford. My wife and I return to AutoNation because of the great service and honest answers that you get from Skip and Mark. So if you're in need of a new vehicle to see those guys you know you'll get the best deal available.

Bob & Cindy Earle

Jul 29, 2015

AutoNation Honda of Sanford is a clear leader in the lost art of customer service. The experance was great. When you arrive, I are promptly greeted by my service advisor, Travis. He is always friendly and takes the time to explain any and all details, that are part of the service as well as the all the things that will be checked, to make sure you car is 100% condition. I would never buy a Honda from another dealer. I would never service my Honda at another service department. Thanks you Honda, and thank you Travis for all you do.

Steve haulbrook

Jul 28, 2015

Excellent sales person he was helpful great follow up and delivered everything as promised I would recommend him to anyone

rob

Jul 28, 2015

Just purchased are 6th vehicle from AutoNation Honda. Skip and Mark are always polite and courteous. We drive about an hour and a half to this dealership. Never need to shop around because we always know they're going to give us the best deal. So if you're in need of a car don't hesitate if Skip or Mark a call.

Julie P.

Jul 21, 2015

I had a very particular criteria on the used vehichle I was going to purchase. Grant Bowden was patient and listened to my needs. He did not have a vehicle with my needs on his lot but he kept searching the Auto Nation online system to see if he could procure a vehichle that fit my needs. I am now in a car that is beyond my expecations due to Grant's dedication.

Luis

Jul 19, 2015

Best place to buy a car. I have purchased here and referred. No hassles and great people. My services on my car are also great,. Eric is one of th best care salesman I have ever worked with.

D.Park - 2010 Honda Odyssey

Jul 10, 2015

Service Managers Lonnie and Cosmos and their support team members provided the type of professional service customers are willing not only to pay for but to return for, that is they over-delivered. Work done as promised, at the price promised in the time promised. They work in a Dealership that takes customer service and product delivery to four star status. Thanks for the good job AutoNation Honda of Sanford Florida, this makes the five years of doing business with you a satisfying pleasure.

Daniela Garcia

Jul 7, 2015

That was a nice experience people there was very professional

Hanna

Jul 1, 2015

This is my 2nd Accord purchase at AutoNation Honda. It was a pleasure working with Leon Mason. He was very courteous, professional, and helpful from our initial phone contact all the way through to the very last document singing. Pricing was very competitive. When I go back for another new Honda it would be great to do business with Leon again!

Hanna

Jul 1, 2015

This is my 2nd Accord purchase at AutoNation Honda. It was a pleasure working with Leon Mason. He was very courteous, professional, and helpful from our initial phone contact all the way through to the very last document singing. Pricing was very competitive. When I go back for another new Honda it would be great to do business with Leon again!

Jay

Jun 12, 2015

Bought a new 2015 Honda Accord EX. Dealer gave several extras, like tinted windows to seal the deal. Gave top dollar for a trade in.

Robin

Jun 12, 2015

I really wanted to support my hometown Honda dealership but they didn't seem interested so ended up contacting Sanford. Honda I have to say the way I was treated by the salesman at this dealership doesn't compare with the previous one in any way. They didn't tell me one thing and then change it, they weren't pushy, they returned my emails, , and when I bought the car, and had an issue they exchanged the car with no problem.. I don't know any other new car dealership that gives you a 3 day 150 mile guarantee but Sanford Auto Nation does. Was definitely happy that I drove the few miles to Sanford. I worked with Bryan Andres and highly recommend him and all those I dealt with at Honda Auto Nation in Sanford, Florida. Thank you Bryan and Sanford Auto Nation Honda.

Len

Jun 11, 2015

Showed me the CR-V and the HR-V and explained the differences between the 2 and the various models. Very professional, answered my questions, were not overbearing or rushing me. Bryan and Jose are 5 STARS. Len

MFlorida

May 30, 2015

Overall experience was very good. Knowledgeable and friendly sales associates. Told them what I was looking for and they found the closest model available. They didn't try and direct me in a different direction. Worked with me on budget. Good, clean facilities.

ExHollerHonda

May 28, 2015

I can't even begin to express our happiness and satisfaction with our recent purchase today with the amazing, patient, and honest Mr Daryl Miranda!! From the very first phone call, he was always willing to help and satisfy our needs as well as meet our expectations. He went above and beyond our expectations to the point where the price we were given was extremely competitive and absolutely unbeatable by any other dealership! It almost seemed too good to be true until we signed the papers. Our experience was extremely smooth, especially with the upfront and honest information provided by our sales rep, Daryl. He answered all our questions and did everything in his power to get us the best deal possible, which ended up being even better than the best!! We were a regular customer of a different local Honda dealership for years, but AutoNation provided us with great customer service and a deal we could not refuse. We are extremely pleased with our purchase and will probably be going back to purchase another Honda this week! It has been a great pleasure to work with Daryl, Steve, and Jaime and we would highly recommend Daryl as a sales rep for anyone who is interested in purchasing/leasing a Honda! The experience was nothing short of the best one we have ever had to date and we are pleasantly satisfied with our brand new car!! THANK YOU DARYL!

Mr Emmett & Antoinette Ross

May 27, 2015

We were pleasantly surprised how easy it was to purchase an auto from Auto Nation Honda. Mr. Leon Mason is fantastic with working with you to get what want.The financial office was quick and most helpful in getting what we needed.We can not thank you enough for the great experience with Auto Nation Honda Sanford. It was a great pleasure doing business with you.

KenB

May 21, 2015

Don Mills at AutoNation Honda is the absolute best Service Director I have ever experienced. His competency and demeanor are exceptional. He loves his work and his customers. Those who support him are very well trained in all aspects of customer engagement and satisfaction. This team goes well beyond expectations to perform general maintenance and repairs effectively, efficiently and at a fair price.

VickiB

May 14, 2015

I called AutoNation Honda Sanford on a Saturday morning, already on the road to frustration after a disappointing experience with another dealer the night before. Leon took my call & confirmed that the vehicles I was interested in were still available. When I got there, he brought out the CarFaxes on both of them; he was completely up front, telling me that one had some engine noise & that the other had been in a minor accident. We took them both out for a test drive, decided which would be the better fit for my budget & he handed me off to Steve for the financial part. After a few bumps (& a trip home to reassess) I returned to complete the deal. I got to work w/Jorge & then Jaime finished up w/the paperwork & money. Lastly, Daryl walked me out to my new (to me) 2007 Hyundai Santa Fe.Noticed a few minor issues the first week, took it back in, was helped by Travis, & parts were ordered. In the meantime, the blower motor on the A/C went out. Long story short, I dropped it off this morning, their complimentary shuttle took me to work, I came back after work & picked it up, everything fixed & under warranty.I am very happy with every interaction I have had here; everyone I've dealt with has been great, going above & beyond to make this a positive experience.

B. Elmquist

May 12, 2015

Third car I think we've bought here... Always a pleasurable experience, worth driving across town for...

Par Davidson

May 11, 2015

The service employee was terrific. Jose!! I had an appointment, and Jose went out of his way to give me quick service

dannyalicea

May 11, 2015

Bob is an amazing service rep. In and out quickly. Listened and service my vehicle as requested. No sales pitch or un necessary services. Simply an awesome Custer mer service experience. Highly recomend Tech Bob new exactly what was wrong and how to fix. Great service from bot. Keep up the great jo .

ywalker

Apr 16, 2015

Servi e was excellent. Dan and Leon Mason are outstanding.Sales manager was horrible.

Bud S

Apr 13, 2015

Very courteous to my wife. She does not feel intimidated because she is a woman

Sarah C.

Apr 7, 2015

I had a great experience, Kristian made my experience very pleasant. Highly recommend him to everyone I know.

Property Manger

Apr 6, 2015

Younes was a great help and very professional.If you are looking for a new Honda I would highly recommend Younes.

Sherry

Apr 4, 2015

I forgot to THANK Bob Garcia for 8 years of being my excellent Service Advisor on my 2007 white Fit, so much so that he was the reason I returned to AutoNation in Sanford for my new 2015 Fit! Thank you, Bob!!! Now I'm confident he'll take good care of my brand new Honda that got 35mph around town on the first 50 miles this week.. Sherry

Victor S

Apr 1, 2015

This is the 2nd vehicle I've purchased from Automation Honda Sanford. Both times I have been treated great. Everyone on staff is extremely helpful and polite. The dealership is clean, open, and with plenty of bottled water and snacks. Negotiating a fair price for my new 2015 Civic Si sedan was quick, painless, and not nearly as annoying as some may think. My sales representative Sam Baradhi is the best! He knows the Honda vehicles from top to bottom. Sam made the sales process a pleasant one. Once we decided on a vehicle, he had me out of there in a few hours. I'd like to mention that the service department at AutoNation Honda Sanford is just as good as the sales department. My wife has been in a few times with her 2014 Pilot and each time she's been impressed with the quality of service she gets. So, it's safe to say they will take good care of you well after you drive off the lot. I've been a VW guy for years, but knowing I was getting a quality, reliable vehicle that's fun to drive, from a top notch sales person made this an easy decision. I highly recommend AutoNation Honda Sanford and Sam Baradhi.

Victoria Findley

Apr 1, 2015

Bryan is an exceptional salesman. Thanks to his prompt response and excellent pricing we went to Sanford to purchase our Honda!

M Nickens

Mar 30, 2015

I'm a retired lady in my late sixties and was just looking for a reliable car to last for a long time. I went on the internet because a friend told me about auto nation Honda how good the Honda cars are. I had a quick respond from one of the managers talked to her and told her I just wanted to look first did not know what I really wanted and was not really going to buy for another month. She had a gentlemen contact me and the rest is history, Daryl Miranda was my sales person very friendly and knowledgeable funny and he helped me get a car that I never knew that I could afford. the people in the finance department Fernanda Sgrigneri was wonderful and I got a dream car. Thank you AutoNation Honda of Sanford.

D.B.

Mar 24, 2015

I purchased a 2015 Honda Civic Sedan. The car I took home was what I asked for but turned out not to be what was right for me. The Manager and Sales people involved were genuinely concerned and graciously helped me find a car that was a better fit for me. I also appreciate the time and effort Gil, Finance Officer took to assist me.

Mrs. Sajida Sultana AHMAD

Mar 24, 2015

My husband and I have had earlier experience of this Honda outlet. When our grandchildren sweet-talked us for a newer model we approached this outlet again for staff who had given us excellent service in the past. A young man named Andrew Walker needs special mention. He made our experience even more memorable. He is very knowledgeable about high-tech automobiles. He spent considerable time making us familiar with our car and its various gadgets.

Tom Smith

Mar 24, 2015

I was out of there in no time with my new used 2006 Honda Ridgeline. Hector made it a great experience.

Lennie H

Mar 19, 2015

I thought i would have to replace the windshield and seals but it was only moldings. Thanks Auto Nation Honda

Eli

Mar 10, 2015

Our experience was amazing. Fernanda was especially awesome. Even the negotiating process was very friendly, comfortable and appropriate.

Lance

Feb 28, 2015

The salesman was alright. Lawerance our finance guy was nice when I was in front of him. He said there would be a month of no bill due. A few weeks later a payment came out the day before payday. Bouncing a couple of checks. Lawerance said they would send a check to cover what they withdrawn. Nothing about the bounce check fees. My wife tried to follow up but felt lied to and disrespected. Plus 3 more weeks later and still no check. We owe them our first payment tomorrow and they still owe us. Thinking about returning the car. I will never buy from these jackels again. This could end up in court.

Raglands

Feb 28, 2015

A great place to buy a car. This was our first experience with Auto Nation Honda Sanford and it couldn't have been any better. You truly feel like you are meeting family (friendly, nice family). They went beyond helpful. A great experience.

Kitty Kay Harrison

Feb 4, 2015

Sales person, Daryl was the best. But the service dept. stinks. Took 6 hours to take my rims off and put them on the new car. Should be treated better when paying CASH. Don't you think?

sandra clark

Feb 2, 2015

i had my car serviced. this survey i should not have to ttype. you want your survey done then make it simple

Barbara Hine

Jan 27, 2015

Always helpful, easy to make an appointment, on time service.

Neil Chen

Jan 26, 2015

Terrific service advisor Kirstee Crossland. Prompt, courteous and fast service. Thanks.

Bob Cape Canaveral

Jan 23, 2015

I went to the dealer with a specific vehicle in mind and everything I had read about it in the add was 100% true. There were several miniscule chips in the finish that the dealer had quickly repaired and I had the car to drive home with plates financing and insurance all taken care of. I've waited in line longer at a drugstore than the time it took to complete this purchase. I was very satisfied.

Tamara

Jan 18, 2015

I showed up at Autonation. Told them what I was looking for. Very easy process for taking a test drive. Everyone was very friendly. Even during negotiations on the contracts, they were very willing to work with all of my needs. I would buy another car from them. I didn't feel pressured to sign or buy anything either.

Daniel Bohannon

Jan 15, 2015

From start to end, and even after, my salesman Daryl Miranda was excellent. Straight forward, no pushy sales tactics, and just generally just great customer services. I would recommend this dealership to anyone.

Bill C

Jan 13, 2015

My salesperson was Janet. She was very attentive and went above and beyond to help me. I have a handicap and she was nice to drive car after car to the front of the store for me to see. There were some challenges with my credit report because of a lost job a few years ago but they worked hard to secure the affordable financing I needed. They made me feel like a valued customer.

aby

Jan 12, 2015

I just bought a car from this dealer. My sales person was Fernanda who is a great person to deal with. Ask for her when you are there.

Dawna Hilton

Jan 10, 2015

This is the second purchase for me from autonation Honda, and this most recent purchase was by far the best car buying experience I've ever had. Alex was my sales representative and has only been employed there for a little more than one month. He immediately made me feel comfortable and went above and beyond to meet my needs. I am very pleased to be his first sale! Alex was very knowledgable about all of the features of my my new honda, and took the time to showme how each feature works. I would definitely recommend this Honda location for the best car buying experience. Oh and "Javirer" Alex's trainer was awesom too, lol.

Bill k

Jan 1, 2015

Work was done in excellent manner. Staff was responsive, facilities clean, parts were obtained when needed promptly from another dealership.

E Fryer

Jan 1, 2015

On Dec 27 2014 I purchased a 2015 Honda Accord V6 and it was one of the best experiences in my entire life.Janet Carletti my sales representative was simply amazing, Jaime the finance manager was outstanding and I'm sorry I forgot the assistant managers name but he was awesome the whole entire team there exceptional. They weren't pushy or aggressive at all and from the top person to the bottom with the exception of a blonde lady in a suit could've been the top dog she didn't interact at all so maybe the second in charge to the detailer all were exceptional. Every car dealer in central Florida need to take lessons because their customer service is the best I've ever seen and I'm so very thankful I headed there and not the Toyota dealership as my brother wanted to look there. To auto nation Honda you guys rock!!! Thanks for everything and I love my Honda Accord!! E Fryer

fiorella calzada

Dec 31, 2014

our salesperson was Fernanda S . and we express our concers about the credit..we wanted to first make sure the credit was approved in order to move forward...she verbally and by email assured that the credit part was fine and wanted to appraised our current vehicle to make sure we get a decent amount for it. we walked in the 24th which was her day off. I spoke to Nancy who was able to have her supervisor appraised the car. I asked about the financing part again! and she called me back saying that it was approved and they want us come test drive the new vehicle. we got an email specifying a time ,and date to test drive ...model. we walked in and the car wasn't available. another car was offered and we worked out numbers...sat there for about 4 hours for final documents and there was an error with Vin #. so docs were signed again. took the car home and on NYE the financing person Jaime called to say that the financing wasn't approved . when i asked ..why was i confirmed then by 2 sales person that credit was approved and let me sign all the docs? he said...i don't know why i only work for the financing part. this is so unprofessional to let us go thru the whole final process and tun have to return the vehicle. its their same financing...they should of known as soon as the app went thru!!!!

Fiorella

Dec 31, 2014

We applied online. Called next day about the application. Specifically asked sales person Fernanda S. If the credit was approved , got verbally and written ok to walk in to pick a vehicle. Called again to confirm with Nancy and she called back to say that yes it was approved ... Hubby walks in and pick a car they offered based on our trade in ... Spent 4 hours sitting with the financing person Jamie's and there were vin numbers errors , which paperwork had to be re done. Got a call next day after taking the car home saying that the credit wasn't approved. So unprofessional to let costumes know they are approved and let them sign the paperwork and pick a car to then find it was a mistake !!!

Hacketteer

Dec 30, 2014

Although they were a bit pushy on the upsell on service agreements, the overall experience was excellent.

Debbie porter

Dec 29, 2014

Travis was so happy to help me. I didn't have an appt he took my car right in for service and had someone take me to my job.

keitht

Dec 23, 2014

Worked with Eric on line to get pricing - they were about $800 away but "that's no problem - we'll work the deal you need" got me driving 50 miles to buy a Civic EX.Despite their own printed inventory list showing three vehicles with a black interior - "the two black ones have sold and the silver one is supposed to be on the lot but I can't find it, so we'll test drive the 2015 and do the same deal on that one" - yeah right Eric! Complete waste of time that was!Then they "find" the silver one and everything is great - except when I pop the trunk see dead and moldy leaves and check the mileage at 450 miles! No great look of surprise when I communicate that Im not interested in a vehicle that was a deal that fell through nice try - NOT!So while they are still calling, trying to get their own Toyota dealership to give them a trade figure on my Prius we will drive a car with gray interior. Except the first one won't start so now I'm on choice number 5!Get back - still no trade figures but hey for grins they tried to present a signed sales order at 12 grand trade value instead of the 16.5 it was already in their system at (and the 17.5 they finally offered).- nice try again - NOT!Bottom line, spent three hours - didn't get the deal I was told I would - on either the 2014 or the 2015, tried to sucker me into a vehicle that had 450 miles on it, oh and the vehicle I was originally interested in (and would have bought even though the deal wasnt as promised) is still in stock according to their web site five days later!

Natfl

Dec 20, 2014

I purchased a used Subaru from AutoNation Honda Sanford. I went to the dealer late on a Friday evening to look at a Jeep. When it wasn't what I wanted the used car manager came out and asked me if I would be interested in a Subaru. I originally wanted to purchase a Subaru but could not find one in my price range so I stopped looking for them. I don't know how he knew I would love it but I did.The staff was reasonable and worked with me to make the price affordable.

Susan Casteline

Dec 20, 2014

Charles was a great help in buying my car he went beyond and above in showing me the car and telling me about the car and he worked hard to get me what I was told in a phone call from a dealer and that is why I was there to begin with.

Tom P

Dec 20, 2014

We had an excellent experience at the dealer. Everyone was very accommodating and friendly. Very helpful in explaining everything thing to us.

Aby moghanaki

Dec 19, 2014

I had a great experience working with Fernanda Sqrigneri at Autonation Honda. I have deal with lots of sales men/women and have not get the treatment I got from her. She was professional in customer service, my buying process and great welcoming to the facilities. Ask for her when you want to buy a car and this experience will stay with you to share.

april abaray

Dec 19, 2014

Honda has the customer in mind and they do whatever it takes to make us happy! I will definitely be returning for a second car.

Jennifer A. the cube lover

Dec 17, 2014

So let me start with.. I HATE CAR SHOPPING.... I am a female who loves cars but hates being shown vanity features rather than discussing the pros and cons of a v-4 vs v-6 engine. So I tried the online shopping deal first... 4 dealer visits later and I was ready to give up and stick with my Pontiac for another 6 months. I was looking for specific car. A Nissan Cube Krom with low mileage and a blue tooth system.No one seemed to have it. Until I did a wider search and found it here. I emailed as soon as I saw it had everything I wanted and at a price I could really afford.Leon Mason- I cant thank him enough ... responded quickly and efficiently. He answered all questions AND provided more insight to the vehicle I was looking at. We had set up an appointment that I ended up missing due to my puppy being a sick widget. My husband arrived at the dealership at 4 o'clock.. I was upset and had a gut feeling my car was gone. The receptionist ( I forgot her name I'm so sorry but you with the red hair and glasses were awesome!) let us know that Leon was out on a test drive would be back shortly, but someone from his team could help us. Well that's when this almost went rogue ... A gentleman came over to us half greeted us then turned to my husband ( his back facing me) and asked my husbands name and what vehicle he was looking for.... I WAS FURIOUS! We weren't shopping for his car.. we were shopping for mine. He went in search of our mini profile and Leon walked in that moment. I shook his hand and said I refuse to work with this salesman. Leon nodded and said it would take a little bit he was finishing up with another family.He asked if we had eaten dinner, if we had not we could eat and come back. My husband and I did had a quiet dinner and we came back about 6:30. We went on a test drive, filled out the paperwork and had my trade in info ready to go.I drove home with my Nissan almost a week ago and I am in love. Not only with my car but with how awesome Leon and Lawrence ( our finance guy) treated us. We had to visit the dealership as one of our keys weren't working and drop off additional paperwork.Lawrence had us in and out 10 minutes and Leon took care of our key .. Turns out the battery was bad they didn't have any in stock so they told me whenever I purchased the battery bring back the receipt and they'd reimburse me. This could have ended at the gentleman ignoring me, but I already knew that Leon already knew my needs and was more than helpful.PLEASE- give this dealership a shot. we are sending our friends here because of our experience. There is always the possibility that a bad apple could ruin a dealerships reputation. Just give them a real shot!Thanks Leon- Harshin and Jennifer A.

Happy Honda owner :)

Dec 15, 2014

Saw online Autonation dealership had van I wanted. Called Fernanda Sgrigneri, who was WONDERFUL. Negotiated price, had us fax some information and drove to dealership, signed a few papers and picked up the car!! This is the dealership to go to, no games of what payment were you wanting, what will it take to get you to drive away with a new car or any such nonsense. They knew the value of the car, we knew the value of the car from online research so was a quick and easy deal.

Alex

Dec 14, 2014

Janet did a good job, she went straight to the point an honored her word!.

Tara

Dec 12, 2014

Travis in the service department made my experience at Honda quick and painless! Thanks!

rick

Dec 11, 2014

Excellent, very fast.found coupons for us. Washed the car even. Very friendly service. Not pushy with up-sellling.

Linda

Dec 10, 2014

Over the past 40 years we have purchased many new and used cars. The process was one we normally dreaded.The entire process of purchasing our new Honda was incredible. ALL of the staff (sales, management, closing paperwork, and service) were wonderful.. Absolutely the best car buying experience we have ever had.Special kudos to Skip (sales) and Rebecca (closing paperwork) for their pleasant, relaxed and friendly attitude.If a Honda is what you want, or think you may want we HIGHLY recommend getting in touch with them in Sanford. Ask for Skip if you want a great shopping/buying experience.

MKenyon

Dec 8, 2014

Found a deal online at Auto nation Honda in Sanford, that was to good not to look into. We live not quite 3 hrs away , were a little hesitant to use a dealership so far from home, Was fortunate enough to have Eric Bass respond to my inquiry. He was fantastic. Polite, non-pushy,competent,and knowledgeable. He offered to help any way possible, including driving the car all the way to us. Over the course of the next 7 days,Eric answered numerous, phone calls, e-mails, texts and questions for us. We made the long drive, upon arrival Eric and the team had everything ready,including paperwork, just in case we wanted the vehicle so we were not held up any longer then needed. We loved the car, were given a great figure for our trade-in and couldn't have been happier. It worth the drive for any future purchases and if you need a car, ask for Eric Bass. You couldn't get a better sale rep. .

MARGARITA GONZALEZ

Dec 3, 2014

I WILL LIKE TO LET EVERYONE OUT THERE KNOW HOW WONDERFUL IT WAS TO BUY MY HONDA ACCORD SPORT 2015. I WILL LIKE TO THANK DARYL AND FERNANDA FOR THE GREAT HELP PROVIDED. I HAVE BEEN TO MANY CAR DEALERS EVEN HONDA BUT THE SANFORD FACILITY HAS BEEN THE BEST IN CUSTOMER SERVICE AND MOST IMPORTANT, PRICE. TODAY I HAVE PEACE OF MIND I HAVE MY MONEY WELL SPENT. THANK YOU GUYS FOR ALL YOUR HELP. IT HAS BEEN A PLESSURE MEETING YOU!!! XOXO

Veronica

Dec 2, 2014

I bought my first car, a new 2014 Honda Civic sedan, from Autonation Honda!!! I visited several other dealers in the area and can tell you the service was the best at Autonation Honda. Unlike other dealers in the area, they didn't put pressure on me, which I appreciated a lot! I test drove a couple of different vehicles and also looked at new and pre-owned cars. I worked a sales associated named Daryl Miranda. I highly recommend him!!! He knew a lot about all the different cars I was looking at and he didn't put pressure on me or try to rush me into buying anything. I am really happy with honda civic!!!! If I ever decide to purchase a car again I won't bother going to other dealers, I will just go straight to Autonation Honda.

marilynsdupree

Nov 24, 2014

Had some issues with this dealership ( Honda Auto Nation Sanford fl)but the dealership fixed the issue, btw I love Mr Charles Twilley.. Thank God because I'm a Honda girl!

Mark G.

Nov 21, 2014

What can I say about this place other then they are a breath of fresh air for buying a car. They brought the car in from south Orlando to there Sanford dealership. They gave me a great price and matched the financing that I was preapproved from a local credit union. They were super busy tuesday night but made sure that my wife and I were comfortable. Bryan was very helpful and when I need a new car I will be coming back to him.

S. Bridges

Nov 20, 2014

Recently got a 2014 Honda Civic. I love it. So far the salesmen have been helpful to make the process as smooth as possible.

David Goldman

Nov 12, 2014

Bill was the best salesman I ever had. Honest and so easy to work with. I would recommend this to anyone. I felt like I was buying my car from family

Veronica "Satisfied Customer"

Nov 12, 2014

Best car purchase experience I have ever had. I am enjoying my 2015 Honda Pilot SE. Special thanks to Younes, Eric, Amanda, Matt, Rebecca and DJ. I appreciate the warmth and kindness. It is so refreshing to see the camaraderie and teamwork that is projected. Everyone was so helpful and there were no pressurized sales tactics.

anh2591

Nov 5, 2014

I had a very good experience. I bought a Ford F150 from AutoNation Honda, and this was my first vehicle in my name and it was such a great experience that I am still smiling today :)

allen ellalasingham

Nov 2, 2014

this is my 2nd Honda at this dealer from service dept to everyone that works there great team..that only comes from having a great G.M at this dealership thank you allen

Sandy C

Oct 31, 2014

Went to Auto Nation Honda/Sanford today for my 02 Honda Accord recall on the airbag. Very impressed very easy check in and nice dealership. My appointment was at 9:00am and I was on my way by 10:30am. Very nice people I will be back when ready to trade. This is my third Honda and she has been a gem!! Sandy/Longwood FL

"lovemyFit":

Oct 30, 2014

I love my new Honda Fit!!!!! I am a first time Honda owner and I am absolutely pleased with my purchase. After looking at many different types and price this was the best for me. Sam Baradhi was my salesperson, and he was friendly and helpful, he brought my Fit home. Amazing!!

Susan Peoski

Oct 23, 2014

Professional and pleasant experience every time. Love that they will wash my car whenever needed. Surprisingly, the oil change here with the premium oil was less expensive than a local tire dealer who does a lot of coupons.

SWood

Oct 21, 2014

My family and I were looking for a quality used car which is why we were at Autonation Honda. I explained to Ginior what we were looking for and exactly what our budget was. He found the perfect car at the perfect price. Everyone was kind and courteous. Our finance guy had a hard time understanding what 'no' means, oh well. Thank you to Autonation for an overall wonderful car buying experience.

Rosa very pleased customer

Oct 15, 2014

I was fortunate to work with Leon and Gil both were super at AutoNation. they kindly took care of me throughout the process of purchasing my civic. If your in the market to buy a Honda, Leon and gil are the two gentlemen you want to see and AutoNation is the dealership you want to visit. Overall had a fantastic experience.

Reid

Oct 13, 2014

I drive 20+ miles to this dealership and like the service I receive. My latest service adviser was Daniel Benoit. But, regardless of the adviser, I always get good service at this facility. My 8 year old Pilot drives like a new car and I feel confident with AutoNations service recommendations.

Valerie Highly Satisfied Customer

Oct 7, 2014

Went over to this dealership feeling very apprehensive about the service to a female buyer. Wow I was set at total ease as the salesman listened to me and what my needs were for a car. He hit the nail on the head. The entire staff in the dealership were so friendly and concerned with meeting my needs, and keeping me at ease. All my questions were answered in terms of my understanding. Don't waste your money and time anywhere else. Just ask for William Coley and he or any of the sales persons available your sure to drive away a winner.

MarcosA

Oct 3, 2014

Why isn't there a 10 STAR review option?! Because even then it wouldn't be enough. Went to AutoNation Honda just to browse, but everything changed the moment that Harry Medrano attended us. He was nice, honest and in no way a pushy sales person like any other car dealership. All the other dealers you'd go to it was like stepping into a shark tank, but not Harry. If anything his service and understanding of our situation was more than enough to help us make a decision. The great news don't stop there, because if it weren't for Gil Amir, I wouldn't be driving this lovely and beautiful 2015 Honda Fit. The car is A-MA-ZING, but what was even more impressively amazing was Gil's costumer service. This man, no this gentleman, deserves recognition above and beyond for all his help. He went all out of his way on making sure that not only we would be happy with our decision, but went the extra mile to make sure that we were getting the best of the best deals anyone could offer. If I would ever need any help with my car or if someone would need to buy a car.. I RECOMMEND IT!!! Thank you guys, I will never forget what you did for me.

Benjamin

Oct 1, 2014

I walked into AutoNation Honda in Sanford with the intention of looking at a specific vehicle in their inventory. Harry quickly and concisely brought out the Honda CRV I was there to see , without any of the salesman talk I had been dealing with for days at other dealerships. This was very refreshing and I would recommend this dealership to anyone. I was able to look at the vehicle while Harry talked to me honestly. I ended up purchasing it.

DGM

Sep 30, 2014

I have always had a good experience at AutoNation Honda Sanford. From the first time I came in to buy my car and the service calls I have had over the last 2 years. Cosmo was very helpful when I was there last Friday.

Mario Arrascue

Sep 26, 2014

AutoNation Honda Sanford the best dealership to buy my favorite car " Honda " Jose Castrillon was a delight . he helped us during the whole buying process .He took the time to listen our needs. I definitive recommend Jose to my friend becuse his customer service exceed our expectation. Thank you JOSE !!!!!! Great job

ArikaS

Sep 25, 2014

I had a really awesome experience at Autonation Honda in Sanford. Bryan Andes was my sales person, and he did a fantastic job. I felt like all around he knew what he was talking about and actually cared about his job and customers. I would absolutely recommend this Autonation and this particular salesman! I'm completely in love with my new Accord Coupe! Thanks guys!!!

Luis and Cynthia

Sep 25, 2014

From the first phone call, to the very last document signing, our experience with Auto Nation Honda at Sanford was the best we've had with any car dealer so far. I wish we would've met them before we got into our Toyota. One thing's for sure: we'll continue to do business with ANH from now on! Whether you're leasing or buying, they'll help you find what best suits your needs, in the friendliest and most transparent atmosphere you can imagine. We're very happy with our 2014 Civic. Ah, and the popcorn was great, too!

Nancy Lloyd

Sep 25, 2014

TEN STARS for Charles, great attitude, made the buying experience great. We love our new Fit !

Phillip and Lynne

Sep 21, 2014

The service department at Autonation Honda Sanford always performs professional, reliable and timely service. The time period for the service is nearly always very accurate. Appointments are always easy to make, and the people there are always courteous and knowledgable.

Byron

Sep 15, 2014

This is the 3rd vehicle that I have purchased from this dealership. I would highly recommend giving them your business. The staff are amazingly attentive and friendly. Thats why we keep going back.

Nicole

Sep 10, 2014

After having a bad experience with the Honda dealership in DeLand, I contacted AutoNation Honda in Sanford. I had such a pleasant experience with this dealership, everyone was friendly and helpful. They had quoted me a price via email. When I arrived at the dealership, they presented me with the car I requested for the price they quoted me with no surprises. Since I had such a great experience, I will use them for my service rather than the local Honda service department. I would recommend them to anyone, and I will work with them in the future again.

V&J

Sep 10, 2014

Ask for Fernanda or Darrell. Both exceptionally helpful.

jfbush

Sep 6, 2014

I shopped both Toyota and Honda. AutoNation Honda of Sanford gave me the best deal by far. They also were more engaging in the shopping process. My wife and I love the car. This is our second Pilot.

Tom Pewitt

Sep 6, 2014

On July 26th we stopped by to look at a 2011 Honda Civic that we first found on the Internet. We had planned to shop many other vehicles in the area on that day, but our sales consultant, Sam Baradhi, made the experience so enjoyable that we purchased this car on the spot. The vehicle was just as described on the AutoNation web site and there were no "surprises" at the dealership. We received a fair price for the vehicle and remain very satisfied with the transaction. Our experience with AutoNation Honda Sanford was and continues to be fantastic. From our initial phone contact all the way through to today, Sam has been highly professional and focused on providing the best possible service to us. I highly recommend contacting Sam Baradhi and AutoNation Honda Sanford if you are in the market for a new or used car.

C. W.

Sep 4, 2014

We bought a 2012 Honda accord, LE labor day weekend. Our salesman Younes Regragui, was knowledgeable, and easy gping. A totally no-pressure experince. The finance rep, Rebecca, was awesome. Explained all options clearly, a pleasure to work with her. The whole experience less than 3 hrs. Still time to make a trip to the beach for the afternoon. I will be going therefor service! Thanks!

Disgruntled

Sep 4, 2014

Be careful with this dealer. They do not disclose valuable information before you sign the papers! The manager does not care if you have an issue. Corporate Honda does not either. Seriously consider this before you go to this dealer

Fay

Aug 25, 2014

The overall experience with this dealership is really above and beyond. From the moment you walk into the building till the end of your visit ,your treated very well. The salesmen that assisted me was Leon, he is very genuine and will give his input respectively. I will definitely go back to this dealer because it wasn't just one salesmen with exceptional customer service it was the entire staff.

Brittany B

Aug 20, 2014

I had a wonderful experience working with this dealership. They really took care of me with purchasing my very first car. It was a fairly easy process and Eric Bass and Leon Mason went above and beyond to make sure that I received the car I wanted. I am very grateful for their wonderful customer service. I will definitely purchase more cars from this dealership in the future.

Michael Huynh

Aug 20, 2014

Daryl Miranda was my main salesman. I recently purchased a 2014 Honda Accord Sport Sedan. White Orchid Pearl. WHAT A BEAUTIFUL CAR! Daryl provided excellence service. His service does not end when you walk out the door but it continues once you leave with follow ups to ensure your happiness. I've bought many cars over the years but this recent purchase has been one of the easiest and fastest. The sales price was great as well!!! Thanks again Daryl! I look forward to purchasing cars from you and would recommend all my friends and families to this dealership and salesman!

Samantha Aylward

Aug 20, 2014

I went to AutoNation Honda last after checking with Honda dealerships in the area, and I purchased my 2014 Honda Civic Sedan from Andre & Unis. Andre helped me on the first day with actually picking out the car & negotiating the price. Unis helped me when I returned the next day to purchase the vehicle. Overall, I had a great experience with everyone and I love my new car. When I purchased it on Sunday I was under a great time limitation because I had to be in Tampa at 2:00, and AutoNation was so fast & helpful. Lawrence in the Finance Department was so quick & efficient, and I did not feel like he tried to sell me things that I did not need. Unis was awesome and could not have been nicer with all my demands (I'm the first to admit I know what I want). Additionally, they let me leave the car there while they cleaned & gased her up, so when I returned from my day in Tampa she was sitting in the parking lot waiting for me. I would definitely purchase another vehicle from them in the future. Thanks guys!

K Vega

Aug 13, 2014

Seek out Charles Twilley, he is the best! He always makes your buying process the best. He always is very attentive to your needs and able to be trusted. This is the third vehicle I have bought from him and will be going back again when it is time. Thanks for the good experience.

Jim Brown

Aug 5, 2014

Doing business with Mr. Leon Mason, & Mr. Sam Baradhi was a pleasure. Both of these gentlemen were friendly, professional and very helpful. We were made to feel like our purchase mattered and that they were interested in making sure we were satisfied. Mr. Lawrence Guevara Handle all of the financial matters and was also a pleasure to do business with. All in all I would recommend that anyone interested in purchasing a Honda, ask to do business with these gentlemen. They are a real asset to this Dealership.

Kevin

Aug 4, 2014

My wife and I had an overall excellent experience buying a new 2014 CRV last month. Sam was really great to work with. Most of our correspondence was via email, which made the process very easy to work into our schedules. Sam found us exactly what we were looking for, and we got a great price on it. Sam, and everyone else we met, made us feel like VIPs.

John A

Jul 30, 2014

Have been coming to this dealership for a little over a year and have found the service technicians to be most efficient, friendly and willing to go the extra mile. All of the personnel are as friendly and helpful as can be and even when talking on the phone, they maintain that great business attitude where they make you feel as though they appreciate the fact that you are supporting their dealership. This is great to see as most businesses have lost this feeling among their employees and you are always rushed through. Not here, great place to bring your car, everything is done on time and to your satisfaction for a reasonable dollar value. Will continue bring vehicle here for service after switching from another local dealer.

Mom on the go

Jul 29, 2014

Sam and Brian are great guys to work with. Always have the best interest of the customer. Many thanks to you both for making this a quick process! I love my accord :)

Rsherman402

Jul 29, 2014

I found the vehicle on autotrader.com and Autonation was right there every step of the way. Friendly staff and clean and welcoming dealership.

GB

Jul 28, 2014

This is my third purchase from this Honda dealer, reaching back to when they were Jimmy Bryan Honda in Longwood. This time I leased a 2014 Honda Accord EX 4-cylinder. I've always been happy with with their customer service and the way they serve the customer as if they want to keep your business. My buying experience, though predictably long as these things always are, was nonetheless pleasant and as swift as it could possibly be. In particular, Grant Bowden was very attentive and helpful, even after my purchase with questions I had. I think that in my experiences with car sales people, Grant proved to be the one who best adapted to my expectations of the process, i.e. no hard haggling or selling and a deliberate, careful approach to car buying. One of the reasons I keep coming back here is the quality of customer service in all phases of car ownership: purchase, regular service, finance. I already know their service on my new vehicle will be excellent as I've been taking my last three Accords to them for all service.

Peggy

Jul 28, 2014

Love dealing with the service department, Travis takes great care of me every time I bring my car in to have service done. Always honest, takes competitors coupons, tells you what has to be first & what can wait, no pressure to get work done gives an estimate on all work. Have been going there for over 5 years now & will continue to do so. Haven't had a bad experience at all!

Jose

Jul 26, 2014

All i can say is thank you Autonation Honda. Your friendly staff helped me in having a pleasant experience by answering all my question regarding leasing a vehicle and the whole leasing process went smoothly with no issues. If i know someone who is interested in buying, or leasing a vehicle I would definitely recommend them to come to Autonation Honda.

Lara

Jul 26, 2014

I was lucky enough to work with Leon, a phenomenal sales representative at AutoNation. He kindly took care of us throughout the process of purchasing our Pilot. If you want to buy a Honda, Leon is the gentleman you want to work with and AutoNation is the dealership you want to visit. Did I mention their freshly popped movie theater popcorn?

RichardJ

Jul 25, 2014

Excellent service experience as always! I have 3 Honda vehicles (Odyssey Van, Accord, Civic Coupe) bought and serviced at this dealership. Excellent folks and excellent service! Jake Denmark and his team take care of me each time I service my vehicles. You will not be disappointed and will totally enjoy the experience at this fine dealership.

charles nigro

Jul 16, 2014

My eighth Honda in a row and finally something goes wrong. They figured it out right away and repaired it. You pull into the service bay and someone is waiting to help you and take care of the problem. When the 2016 Accord comes out, it will be my ninth in a row.

Tricia

Jul 11, 2014

Auto Nation Honda Sanford sets the bar for all in the car dealer business. After interacting with several car dealerships,they are clearly the most professional, courteous, helpful and straight forward dealership from start to finsh. Thank you for an exceptional experience.all staff, throughout entire experience.

RLS

Jul 10, 2014

Every individual I had contact with was exceptional to make my entire experience pleasant. From sales rep, Tyler Grant, the managers Matt & Ramone, finance Gil, to the service center Dan. They were all genuinely interested in making my experience positive.

JMHOP

Jul 2, 2014

The service department carefully inspects my car each time I bring it in for service. Needed repairs are recommended, either for that visit or in the future; keeping my car running efficiently and safely. On a recent visit we asked the service tech to check a rattle in the back. The service team, especially Travis and Carlos, were diligent in finding the source and fixing the problem.

PBel

Jul 2, 2014

After being given the run around by several OTHER dealers in Ocala, I came across AutoNation Honda in Sanford and a man named Skip Sage. I still cannot believe the effort he put into helping me get the car I so desperately needed. It is beyond what I expected. Being self employed and newly divorced with little established credit, he went above and beyond to find a financer for me BEFORE I drove all the way down to Sanford. I just knew something was going to get weird like the other places I'd been, but it was absolutely one of the most positive business experiences I've had. And Rebecca in the financing department was an angel...staying way later than closing time to get things wrapped up for me. I will never go anywhere else to buy another car if I can help it! Their prices are right, they are honest and so helpful. You don't get that "oh my gosh, there's a salesman" feeling when you get there. It was an awesome experience. Highly recommend!!

Jose Rodriguez

Jul 1, 2014

Excellent buying experience. Staff professional, courteous and accomodating. Salesperson, Fernanda, was a pleasure to work with. She responded to a late night request the next morning at 8:30 a. m. sharp. She did a great job. We got a great deal throuh the manager, Ramone, and Gil is finance did a good job. Great job.

BigDadOrlando

Jun 26, 2014

Incredible experience with kind/patient/knowledgeable staff ( especially Eric, our sales associate, and Richard, the internet sales manager ! ) Wow ! Those of us who have purchased dozens and dozens of cars in our lifetime need not fear any stereotypical dealer " shenanigans " at AutoNation Honda Sanford ! The Up-Front pricing is the first of MANY " Elements of Excellence " with this dealership, along with good old fashioned " We are here to help you " salesmanship making for a comfortable and expedient deal ! The others ( competition ) should really attend this " Gold Star " organization, so that they may be able to sell a few cars as well. Thank You, AutoNation Honda ! Carry on with your fine work !!

carla casas

Jun 18, 2014

Everyone is extremely professional very courteous the facility is very comfortable environment and relaxing as you either wait for your vehicle to be repaired or they provide transportation to where you would like to go and pick up service it makes the experience very comforting and relaxing I would recommend anyone friends family member or a stranger to have their car repaired at this facility when they tell you what the price of your vehicle will be my experience that every time it is exactly what its going to be they don't overcharge and they don't tell you always something else is wrong with your vehicle they are very honest people I thank them dearly with my help and if ever I have a car problem it will be at Honda AutoNation.

GS

Jun 13, 2014

Our CRV was in a bad accident and the AutoNation collision repair center did a good job bringing the car back to original condition. There was a problem however in a couple of occasions starting the car after it was parked in a hot parking lot. We took the car in to the dealership and told them about the problem and when it occured. They listened and tried to duplicate the conditions when we were having the trouble and they were able to find a problem in the wireing harness from the extensive repais that were needed. We appreciate the energy and effort Paullina and the repair staff put in to listen to our problem and find the ellusive electrical problem and get it fixed.

Happy Seniors

Jun 3, 2014

Outstanding way of communicating when purchasing a car. This is the second one we have bought in the last 4 years and we are very happy not only with our experience in purchasing, but before with the service to the other car. We will recommend very highly this dealer to our friends and relatives.

Debra Lil

May 30, 2014

I love Auto Nation Sanford. Bought my car there and have had it serviced there from the first day forward which now has been 5 years. LOVE COSMO! My guy to call when I need a service appointment for oil change or whatever is needed. He takes care of me! You don't get that attention or service any where else now a days. I would not go anywhere else and you shouldn't have to either. Your dealer should always take care of you and they do! I always give them the excellent review they deserve. GO COSMO!

Alan L

May 29, 2014

Awesome day and experience very very friendly. No stress in buying a new car all was smooth. Would bit there again I fact my partner said he should have gone there instead of the Kia dealer he went to. He will never leave Honda again.

Alana

May 27, 2014

I love my new Honda Accord. I was happy with my 2012, but in love with the 2014! Skip Sage is my salesman and I would recommend him highly. The dealership in Sanford is not quite in my backyard but worth the trip.

privateme2

May 27, 2014

My car battery died in a rough part of Sanford, my partner met me at my stranded location in our other vehicle. My partner called Auto Nation spoke with Service Director Don Mills, Mills advised he had battery in stock and quoted the price. So my partner went to Auto Nation Honda to pick up a new battery. I waited in the hot sun in a not so nice part of town for my partner to go and get battery and return. My partner called Don Mills he said he had a battery and quoted the price. When my partner got there Don Mills The Service Director said " he would have to test the battery in the car first before selling us a battery". We have purchased many batteries over the years and this simply was not true. Also The Service Director said he needed the old battery first. My partner drove all the way back to retrive the battery from the car to take it to him. Upon arrival with the dead battery Don Mills wanted us to bring the car in so he could test battery in the car. Well the car was dead so I waited 45 minutes for the tow truck and we had to have it towed to Auto Nation. When i arrived with the car at Auto Nation my partner informed me that Don Mills advised us that he assumed he had a battery but didnt. He would have to order one and it would be there tomorrow. I advised this is unacceptable he told us at the very beginning he he had a battery and even quoted us the price, not to mention he made us have the car towed there at our expense. He was rude and mislead us from the beginning. He said well "You can go to Wal-Mart and pick one up " sarcastically like we were beneath him. He didn't even give us our battery back, we had to wait for a piece of paper from him to take to parts to retrieve our battery. Parts department lost our battery and it took an additional 30 minutes for them to find it. When they returned it, We left and due to this Horrible experience and treatment from the Service Director we shall never return to Auto Nation Honda again.

DeniseBM

May 21, 2014

Everyone at Autonation was very nice. The only thing I wish the buying process was a little quicker but very happy with end results.

"salukitty"

May 20, 2014

Went in for an oil change on my 2007 Honda Ridgeline with almost 150,000 miles on it . Have had ALL scheduled repairs done here (including buying tires) and asked what I could get into a new one for. The low price was even lower than I was expecting. Decided then to also trade in my wifes car and within a few hours we were driving out in 2 brand new cars. Along the way we treated ourselves to popcorn and coffee and watched a little t.v. I have bought cars from here before and will again. Always nice, familiar faces (Travis) in the service (for about all 150,000 miles) area, our salesman (more boy, he was young) was completely knowledgeable on ALL the many questions we shot at him. It was onto the finance (Guil) part of the deal where again he pleasantly answered all of our questions (which were many) and then seeing our 2 cars (truck, SUV) ready for us and another smiling, helpful and informative person (Moshkan sp,?) to see us out made the whole experience excellent......I was happy going in for my oil change and even happier coming out......Thank you!!!!

Steve in Orlando

May 7, 2014

I chose AutoNation Honda specifically because Skip Sage returned my email inquiry quickly and honestly. I had asked for the best price on an Accord, and he replied in 10 minutes with real numbers. Only dealership to do that. And the team there was very patient and not pushy when I wanted to try out multiple cars. Special hats off to Rebecca in Finance, who made that chore just a breeze. She's one in a million.

spears22

May 7, 2014

I chose Autonation Honda primarily to reward them for quickly and honestly answering my email inquiry asking for the best price on a new Accord. Skip Sage answered personally within 15 minutes and gave me some actual quotes. He was patient with my questions, and not pushy. So I dropped by to see him that afternoon. Even though the dealership was swamped, Skip made sure I was taken care of. And while I waited for the finance person to see me, he sat with me and we chatted away the time. Couldn't ask for a nicer guy. Rebecca in Finance also was a gem. Easily the most stress-free time I've spent in a finance department. It was great chatting with her too. Never felt I was being pressured or anything. So happy to have my new Accord.

AAR

May 6, 2014

We had an excellent experience buying our car at AutoNation Honda in Sanford. Very helpful and professional staff. They also have nice facilities: tables, seats, coffee etc.

mike from NJ

May 1, 2014

The beauty of the 2014 honda crv and the quality of all the staff went hand in hand.I am glad I went to auto nation in Sanford.

a. kanaan

Apr 30, 2014

i have bought a Honda accord coupe from auto nation and the salesman Skip Sage served me. He was extremely helpful assisted us in a very effeciant way. My experience in buying a car fro auto nation was excellent. Thanks to Skip.

BMurphy

Apr 30, 2014

Okay so I am going to name drop for potential buyers... Daryl and Fernanda are a dynamic duo that bring a wealth of knowledge and bring on a refreshing outlook on the car buying process. If you want a hassle free exchange and someone willing to work hard no matter what vehicle you are in the market for, see these two.

Charles Abney

Apr 29, 2014

The staff that handled my new lease were very helpful, conscientious and accommodating. I would enthusiastically recommend Charles Twilley to any of my friends who are interested in buying or leasing a car.

Kerry Faught

Apr 29, 2014

Another wonderful experience!! This is my second Honda accord I've purchased through autonation Honda Sanford. I've shopped around at a few dealerships - classic honda, holler honda, even david maus VW and no-one could match the price and customer service we experienced from autonation Honda Sanford. Fernanda was awesome and helpful! She had energy and excitement (even at the end of the day) and made my new car purchase fun and memorable. I've had the car now for about two weeks and I know I made the right decision! I highly recommend this dealership.

Mother Knows best

Apr 28, 2014

Quick east buy, Came in, sealed deal and walked away with Car in less than an hour. No hassle, No pressure, Just great service. If you are looking to buy. this dealer and sales rep has the ability to meet needs and deliver every promise.

askljdhaf4

Apr 26, 2014

My entire car buying experience was amazing, and I have these guys to thank for that! Being very happy with my first Honda vehicle, I walked in the front door knowing exactly the make/model I was looking for in my second. I was greeted by the sales consultant Andre Perez, who I would definitely recommend asking for by name if you are considering a stop by this location. While I already had a specific vehicle in mind, it had been quite awhile since I had purchased a new Honda, and Andre really took the time to walk me through all the changes and upgrades I would soon be enjoying. Once I was comfortable with my decision, I expressed to Andre that I already had my financing approved through a few different lenders (to keep my options open), and that I had a ballpark figure that I wanted to work around. After a brief discussion of what expectations I had in terms of moving forward, Andre took that information over to his Director of Sales, Matt Neusch, to get him involved and see what we could do. Matt joined in, and brought with him what I can only describe as a sense of "laid-back professionalism" to the whole "talking numbers" process. In the wrong hands, this part of the process can easily be quite stressful - but not with Matt! We went over the financing options I had already obtained, we talked about what price I was looking to pay (admittedly, quite a low-ball number), and we talked about what price I would feel comfortable with paying... and at no point did Matt allow this process to feel uncomfortable or high-pressured in the least! Talking numbers is a necessary part of the process, and he managed to work through the motions in a such a relaxed and conversational manner that it was over before I knew it. In the end, he not only found a price well between the margins of what I wanted to pay and what I was comfortable with paying, he also managed to beat all my other financing offers I had obtained! Once we were in agreement on a price, I moved onward to close everything up, which is where Mark Dowell now entered the mix. The amount of paperwork involved in a purchase of this caliber can be quite overwhelming, and that's even before you start reading into the fine print on half these things. Mark really made this portion of the process a breeze, and he did so on top of the fact that he was training a new hire (Rebecca, also very friendly) the whole time. A lot of this time is just spent double-checking that everything has been filled out and entered correctly into the computer, and thank god that he had a personality to fill that void with an entertaining conversation! Mark definitely had us laughing our way through the down time! And once everything was good to go, Mark then took the time to go over every piece of paper I had to sign, while more importantly, also making sure I understood everything as well. I'm no lawyer, but after that sit down, I could probably teach a class on all that legal jargon! At this point, the whole process was finished, and I was the happy owner of a new Honda! As I walked to my new car about to drive away, Mark, Matt and Andre were all there to shake my hand and see me off. And despite the fact that this was a done deal at this point, Andre STILL went the extra step of hopping in the car with me for a few minutes to help connect my iPhone to the new on-board systems, ensuring that I was taking full advantage of all the new features before I even left the lot!It has now been a few days since my purchase, and looking back at the whole process, I can definitely say without a doubt that AutoNation Honda Sanford has definitely got themselves a 5-star team. Hands down, this is THE dealership I would recommend to anyone and everyone looking to buy a Honda in the Central Florida area. Make sure to ask for Andre!

schiraa

Apr 25, 2014

Bill Coley made my buying experience smooth and stress free. The facility is like an auto museum. Clean and very people friendly. I was able to meet everyone who would be involved with servicing my car. This enabled me to put a name with a face. Very team oriented dealership.

Paul S

Apr 24, 2014

Excellent process overall Sam barahdi has sold me three vehicles making transition smooth with minimal stress. Purchasing our 2011 insight went smooth and quick. Thanks to Sam and Matt for making our deal happen.

Mike

Apr 23, 2014

I looked at Hyundai, Kia, and Mazda before I went to Honda. HUGE MISTAKE! Honda was extremely professional and forthright, giving me a great price and accurate trade. The sales person, Sam, was excellent and there was no pressure. When I decided to go with Honda, all went well and I was out the door in an hour! We love our Honda and highly recommend this dealership!

Diana

Apr 18, 2014

Mike, Tyler and Gil are the best! They helped me with the Whole process when I got my 2014 Honda Civic! I will recommend them to anyone looking to buy a new car They made the process as quick as they could and the Help they gave me looking for the car that I wanted was Priceless!!! Thanks guys!!!

spalkovic

Apr 16, 2014

Great experience at Autonation in Sanford, Florida. Skip Sage is wonderful and attends to every detail. Wonderful experience! Have purchased two Honda Pilots from them and what can I say---I LOVE my Pilots. They're pampered at Autonation! Sandy

burberr2323

Apr 13, 2014

Bill was awesome. Highly recommend buying your next Honda with Bill at AutoNation. He took the time to show us all of our options and was very patient and not pushy at all.

Susan R

Apr 12, 2014

My experience at Honda nation was excellent! Don Ramme was very helpful, not the typical car salesman that accosts you as soon as you exit your vehicle. He was thorough in explaining about the CRV and very.nice to work with. Everyone that helped with the purchase of my CRV was awesome. The paperwork was fast and painless unlike my previous experiences where it took forever to complete the deal. Thanks to everyone at hondanation you all made my day!

Tina and Bob

Apr 8, 2014

We just bought a new Honda Pilot and had a very professional, no nonsense and pleasant buying experience. The entire sales team was great. They quickly presented a realistic price that allowed us to decide what we wanted. We avoided much of typical back and forth that most dealers use and that takes many hours just to find out what the vehicle might cost. We appreciated their approach and wish all dealers would do the same. Special thanks to Sam Baradhi and Michael Minjares!

Cruising Civic SI

Apr 6, 2014

After 20 years of faithful, dependable service from my 1994 Honda Civic (manual transmission), I decided it was time to begin a search for a new vehicle and, for the first time in my life, I began the search on the internet and I was promptly contacted by Skip Sage of AutoNation Sanford on the internet. I really appreciate the respect and professional manner in which Skip made my buying experience less stressful and successful. Skip is relaxed, knowledgeable and does his best for the customer. My thanks to Gus and Lawrence, as well. By the way, I love driving my Red Hot 2013 Civic Honda SI (6 speed manual) with so many bells and whistles, I am still trying to learn how to use everything. I highly recommend (5*****) Skip Sage and AutoNation Honda Sanford! Anne Marie G.

FlaFred

Apr 4, 2014

Mr. Harry Merdano made the purchase seamless and answered all our questions concerning the warranties and what not to expect (free oil changes.) My wife, Nandar, is pleased with the car and is pleased with her choice of the coupe. We took the car back on 3 April for a minor problem which was handled in a few minutes. Again, Harry made the process easy, directing us in the right direction. Our next auto purchase will be from AutoNation. The entire staff deserve high marks for customer satisfaction.

Moreboost

Apr 3, 2014

I went to this dealership and didn't find anything so I left, my salesman Brian told me he would find a great deal for me and call me. I was very doubtful of this, but about three weeks later he called at 8pm and said he had a great deal on a civic si trade in but it wouldn't last. I was thinking its 8pm and they close at 9pm. Brian assured me the car was in great shape and told me not to wait. I drove 45 minutes up there and the car was actually better than what I had imagined so I bought it. It was a great experience as far as car buying goes.

Ian Hobbs

Apr 2, 2014

Saw an add online for a Honda Odyssey at Auto Nation and contacted them. Immediately we were introduced to Sam Baradhi who set us up with a test drive the next day. When we went in to see him they were very professional and helpful with making sure we were satisfied with the car. After we agreed to purchase the car they even drove the car to us!

Perfect mom

Apr 1, 2014

Quick, great experience. Thank you for getting to the point and making it happen.

Shirley and Lewis-new to purchasing a Honda

Mar 29, 2014

We recently bought a 2014 Honda Accord from Autonation Honda, Sanford, FL. Harry Medrano was our salesman. He was very knowledgeable, courteous and helpful with finding the car we chose. We were impressed with the entire process of buying our vehicle. Our process was positive and considerate from start to finish. I highly recommend Harry and AutoNation Honda in Sanford, Florida. We purchased while vacationing there. We had previously researched several other Honda dealers.

Melissa Santos

Mar 27, 2014

I bought a brand new CR-V last week. Easiest time I've ever had buying a car. Daniel Miranda was my salesman. He went above and beyond to help me with my purchase. If ever I need a car in the future I will be bringing my business back to Auto Nation Honda Sanford.

Joe F

Mar 25, 2014

I just recently completed the purchase/lease of a 14 Honda Pilot. Daniel Miranda was my sales consultant. He was very professional and polite throughout the process. A lot of companies are quick to "talk" about customer service, but Autonation Honda delivers on that promise through skilled professionals such as Daniel . He always responded promptly to any questions and even after the sale was completed wanted to make sure I was happy with my purchase. I also should mention that, Matt Neusch, the Director of Sales was also extremely professional and easy to work with. No high pressure sales tactics just great service. Daniel and Matt have earned my business for years to come.

msZoe

Mar 25, 2014

Each time when I need a new car, I would go to Honda site and check the deals they have. Then, I would go to AutoNation in Sanford, and in two hours I would be out with the new car. There is no pressure and no stress. The process is simple and efficient. The staff is trained to accommodate the customer. The customer is always right, has a meaning here. Will go again. They do not mind to throw an extra perk on you. One time I got a coupon for free oil change, this time I got free inspection...

Paul

Mar 25, 2014

It was a pleasure to do business with Auto Nation. Sales staff was professional and very helpful. I am very happy with the vehicle that I purchased. The most important thing you should take away from this review is that sales folks were friendly and helped to make the process pressure-free.

The Wales

Mar 25, 2014

We like our 2013 honda Fit that we just bought new. Bill Coley did a good job with our purchase.

RinaMatieda

Mar 25, 2014

I just bought a New Honda Civic the experience was great, My salesman was named Mohammad Mishkah. He worked so quickly and treated us so well. I felt really cared for and I am very happy with my new car. Excellent service.....

Rina

Mar 24, 2014

I bought a 2014 brand new Civic. The dealership was excellent. They went over the car deal with me. They took their time in explaining everything. My salesman Mishkah was excellent. He gave us time to think, answered all the questions I had, and showed us everything before we drove the care home. I would definally recommend Autonation Honda in Sanford to anyone who is intrested in buying a honda.

Kerry G

Mar 22, 2014

The was my second experience with AutoNation Honda in Sanford and I was very satisfied with the customer service. The salesperson Andre was wonderful. He helped me get the car I wanted within my price range. I didn't have to waste my time playing games with the price. Also Andre went out of his way to for me simply because I wanted a certain color. He is the reason I keep coming back to AutoNation Honda in Sanford. In regards to the dealership it's very warm and welcoming. I really like the extra touches with the water and popcorn in the sales and service area.

Clester and Suzanne

Mar 20, 2014

We had been on the internet looking for a CR-V with Navigation. We also had visited a Honda Dealer in another town, saw the car we wanted and the next day we were ready to buy. We called them to get an appointment with the sales person as he had suggested when we wanted to buy. No return call so we called to speak to the manager and no return call. The receptions said they were very busy and some one would call us back. In another hour the phone rang and it was AutoNation Honda in Sandford. Sam Baradhi was looking at the intranet and saw we were asking for a pricing quote of a CR-V with what we wanted on it so he called us. Long story short, we ended up going to Sandford,met Sam who was so helpful. Ended up we got the car we wanted, at a much lower price and it even had more on it than the car we were going to buy. Mr. St. Louis was the Finance Mgt. who explained everything as we filled out and went over all the papers we signed. Under no pressure at all he explained a warranty of protection for a 7 year period and we were happy to take this protection on the car. . The car is perfect for us and we were very pleased in the deal they oyffered us. As a side note, the bathrooms were just beautiful, the pop corn snacks and water were very appreciated, everyone was so nice to shake our hand and tell us their name and position. But the best surprised, that day was they were serving Hot dogs and Cheeseburgers grilled on the grill and we got a great Free Lunch!

ari

Mar 12, 2014

Had a great experience. Daniel Miranda sales person was very helpful answered all our question. Very friendly treated us like family. He understood our needs was not pushing to make the deal. Excellent experience.

Karen

Mar 11, 2014

I recently bought a 2014 Honda Accord. I love the car and I must say it was the easiest transaction I have had when buying a car! What a pleasant experience. Harry Medrano was wonderful to work with!

Ann

Mar 10, 2014

We purchased a new Honda CRV our Sales Consultant was Mike Mishkah. We had an awesome experience. It was quick and easy. This is our 3rd Honda that we have purchased from this dealership.

Heather Gorney

Mar 6, 2014

Just bought a new Odyssey van from Grant Bowden at AutoNation Honda in Sanford. I love it!! Grant did a great job as always...explained all of the new technology and features on our updated van. We were able to trade in our old Odyssey and get the van we wanted all in a few hours. We love AutoNation Honda Sanford and would highly recommend Grant for your new or used car buying needs. We have now bought three vehicles from them and have never been disappointed. We also service all our vehicles there as they have the best service department around.

John M. "SOUTHERN BEAR"

Mar 4, 2014

Well, round 3 for us at this dealership! We have bought 2 new vehicles at this dealership and now a used car for our daughter as she gets ready for college. We first went to this dealership on a recall and now beacause of the way the service department treated us, we have gone back several times. That was 7 years ago, the same service agent is still there....they must be doing something right. On this particular occasion our sales person was more than helpfull and made the process painless. Daryl Miranda actually made it fun. We will be ready for another car soon for my son and the first call will be to this dealership and Daryl. My son was with us when we bought the car and he actually had a fun time......you know how a 15 year old can be. I have already told Daryl to keep an eye out for a used car for him! You cant go wrong here, even the money guy was great!!!

LynnB

Feb 28, 2014

Trustworthy, timely, courteous. Not words usually associated with the whole car-buying process but very impressed with Skip Sage as our salesman. He made sure every bit of the process was as smooth as possible and quickly got the car detailed, and a small repair even done. Financing went smoothly too. Not overly pushy with after-market add-ons. I would highly recommend visiting the AutoNation Honda.

Raul

Feb 28, 2014

Best car buying experience ever, and Fernanda was not only extremely helpful but also a great pleasure to deal with. I will definitely buy from them again.

sandra Roberts

Feb 25, 2014

I just recently purchase a car from the autonation honda, and the staff was very friendly, they answer all my question, very professional. Mrs. Fernadia was very professional, and i am so sorry I forgot the young man that was helping her. I will send anyone who is looking for a car to them. keep up the good work. I am loving my car

Dennis

Feb 22, 2014

We just purchased our family's fifth car from them and again it was a great experience. No pressure. No hassles. A great place to find new or used vehicles. The best prices anywhere and if you find something advertised at a lower price, trust me they will go the extra mile and make It worth your while! Do yourself a favor and save a few thousand dollars!!

Volker & Dagmar Zielke

Feb 20, 2014

Fernanda was very accommodating in the sales process and deserves the very best note. Thank yoy Fernanda. Sincerely, Volker & Dagmar Zielke.........

jay

Feb 19, 2014

I had gone in for a different vehicle it did not meet my expectations and my sales guy had no problem getting me what i wanted even though it was at another dealership. I am very satisfied with my car and also my rate on the a.p.r. which was lower than originally stated. Very pleased. good service very helpful.

Brandy K

Feb 12, 2014

I worked with Fernanda for a couple of months. She worked really hard to find a used vehicle within my price range that would be perfect for my son who is a new driver. She kept in contact with me and was not pushy, that was really important to me. .

Bsoprenuk

Feb 12, 2014

Had a good experience with our salesman Bill, he was friendly without being pushy. Met a lot of staff from the attractive general manager, accounting and service dept. i appreciated the fact that while waiting , the receprionist handed us cold bottled water without me asking. The sales was painless , they delivered the car on the it it was promised. Thank you all.

Sly

Feb 10, 2014

I went to Sanford Honda to lease a car and I've never received such outstanding service compared to other dealerships I've been to in the past. All of the staff and managers were very helpful (especially my sales associate Leon Mason) and went ouf their way to meet my needs of finding the right car for my daily driving. There wasn't any pressure for the options they had available to buy. I really felt comfortable with all the choices that were offered to me. Thank you Sanford Honda for making such a pleasant experience.

Big Bob

Feb 8, 2014

This was my third vehicle, all new. They have gotten better every time. Harry Medrano, the sales represented AutoNation very well and he was very pleasant to deal with. He sent me all the information I asked for in a timely manner and was never pushy. His manager Gus was also very pleasant as was Mike the financial manager. They did every thing and this helped these senior citizens! Thanks guys! I will recommend you and service to all I know

Juanita

Feb 8, 2014

If you want a positive experience at a reputable dealership...visit Courtesy Honda / Auto Nation Honda in Sanford. Our sale person,Leon Mason was friendly,honest and professional. i would recommend him to others without hesitation. Juanita Roland

Wolverinenolefan

Feb 6, 2014

My experience was very good. Felt that my salesman was taking care of all my needs.

Happy Customer

Feb 4, 2014

Had a bad experience with Holler Honda and found myself returning a car and going to Autonation Honda. Not only did Autonation find the exact car in one of their other locations, I picked it up a few days later, walked out with the exact vehicle & accessories as the car I had returned to Holler with extras and ended up paying a few dollars less every month. The sales person was great to work with. I would definitely recommend them to EVERYONE!! May I also add their inventory was tripled the amount Holler had. I was overwhelmed by the nice cars there and almost changed my mind about what I originally wanted. I rate them A++++

Linda

Jan 31, 2014

I visited AutoNation Honda to lease a new vehicle, as I am a loyal Honda & Acura customer... love the handling and reliability of the cars. My salesman, Grant Bowden, was absolutely the BEST!!! Grant is very knowledgeable about the product and all the functions and is very conscientious in his explanations, making sure you understand the operation of the vehicle. There is so much new technology to learn and Grant goes about explaining patiently, so you never feel rushed .... or "just a number". Grant is a true asset to AutoNation Honda and I will gladly recommend him (with no hesitation) to anyone looking for an exceptional salesman and auto dealership experience.... Keep up the "Good Work"!!!!!

Fr benjamin

Jan 30, 2014

I could not have asked for a more friendly, helpful, honest approach to car buying. I found smiling faces and helpful service from the sales associates to the finance office, even the GM! I test-drove five different cars, the team worked with me to find what was really going to work best for me and I'm very happy with my new ride. I'd buy from them again in a heartbeat.

Rebecca

Jan 30, 2014

Ask for Sam Baradhi...great salesman, attentive and genuine. Easiest car-buying experience by far.

Robert & Jamie M.

Jan 30, 2014

My wife and I just purchased our fourth Honda Odyssey from Skip Sage and Mark Dowell at AutoNation Honda. The kind, friendly, and upfront honest attention and feedback you get from Skip and Mark is outstanding. These two gentlemen are what keep us coming back to AutoNation Honda. We have built a personal relationship with them. I live about two hours from the dealership but the service I receive is well worth the drive. I would recommend anyone in the market for a new vehicle to go see these two gentlemen for the best deal of your life!!

Tom Langkau

Jan 29, 2014

From the time I walked in the door this was a purchase that just seemed right. Everything, and I mean everything went well. I had looked around and knew what I wanted and what i was willing to pay. They exceeded my expectations and came up with options for my Ridgeline that I had not thought about or was aware of. Great job by Brian Andes I am a very satisfied customer

Kathy V.

Jan 21, 2014

I had a great experience overall. This was my 2nd time leasing through this dealership and I would do it again. Great place, great people.

Steve&Dee

Jan 21, 2014

We tried to buy the Civic in the DeLand dealership and we were treated horribly. We emailed Honda Sanford to avoid the same experience we received and DeLand and we were pleasantly surprised with a knowledgeable sales person who took the time to explain not only the car and how it works but the finance process. We closed the deal in less than 2 hours. I recommend you save yourself the hassle and go directly to Sanford to purchase your next Honda. Ask for Fernanda!

Tommy

Jan 21, 2014

I went into Honda with my wife to lease a 2014 vehicle. My sales rep. Brian Alburtus from AutoNation in Sanford and he made a seamless transaction with all the paperwork that was involved. His professionalism was impeccable. I can see why and I believe he is an asset to the dealership. Thank you again.

NolesFan

Jan 16, 2014

After working with two other Honda dealerships in the area, I was so frustrated I was about to give up on getting a new car and was going to continue to drive my rapidly breaking down headache that I had. AutoNation was exactly what all car dealerships should be like, however, and turned my entire experience around. My dad (who was helping me as this was my first car purchase) and I worked with Fernanda, who I very highly recommend. They actually worked with us to get what we wanted for the price we wanted, as opposed to continually trying to up-sell me, showing me cars far out of my price range. Everyone was friendly and knowledgeable, and really did work to get us what we wanted. I will always go back to them, even though it's a decent drive from us, and I will always recommend them. I adore my brand new Honda Civic, and am very glad I purchased it from them.

long-time customer

Jan 15, 2014

Excellent car. Excellent dealership. I've been coming to this dealer for over twenty years. (different location and owners) I'm paying a little more than my 2011, but newer car with more features, so I'm happy.

Go2debby

Jan 15, 2014

I had heard a crunching noise when I applied the brakes in my HONDA FIT 2012. I made an appointment at this dealership. When I arrived and drove into the garage, I got out of my car and stood there with no acknowledgement from anyone. All 10-12 guys were busy looking at their computer screens. I finally said, "excuse me" and Mr. Jenkins looked up and asked me if I had an appointment. I told him yes that I was there for brake pads and had a coupon for $99.50. He told me that it would be $250.00 because I had to have the rotors done, too, I didn't have the money for that but he said if I didn't get it done my car would shimmy. So I said go ahead. I also had a coupon for an oil change, tire rotation, safety inspection and car wash. After speaking to my daughter on the phone she told me not to get the rotors done, so I told Mr. Jenkins that.He said OK and about 20 minutes later he came jto me and said they couldn't do my brakes because they couldn't get the pads. They called around and couldn't find any except at Coggins Hondo 30 miles away. They finished the oil change but didn't do the car wash because I told them I had to get to West Palm for a family emergency. I was charged $41.25 for this job. I left and went home and called another brake business. I went to them and they told me for pads, rotors and bearing pack, $109.50. They started to work on my car and I went next door shopping. The manager of the business came into the store for me and told me, I didn't need brakes that my pads were fine. He told me it didn't appear that my tires had been rotated so I told them to do it. They asked me for the wheel lock key which I had at home. Mr Jenkins never asked my about the wheel key. I was SCAMMED by this business and will never return and will spread the word. I am a single woman in my 60's and certainly thought I could trust a dealer. Well, I was wrong, it's all about the money to the big companies. SHAME ON YOU HONDA AUTONATION SANFORD!!!!!!!!!!!!!!!!!!!!!!!

Brenda

Jan 12, 2014

Thank You Sammy for your help :-) This is my second car with you and my 7th Honda!!

Naty Lopez

Jan 7, 2014

Lets start with the sales guy, Robert, AWESOME person, made me feel so comfortable and explained every little detail the best he could. I will recommend to anybody looking to buy a car to go to Autonation Honda and talk to Robert, he is the best and he speaks Spanish. Second, the manager Gus was soooo patient with me, I change my mind so many times, and he was very helpful through the hole process. Third, my only complaint will be the finance guy, not very happy with his customer service. But overall very satisfied with my new car.

JB Boon

Jan 4, 2014

My wife and I had set aside the day to go car shopping. We went to another dealer first that left a bad taste in our mouths with their pushy salesmen and high pressure sales tactics. Autonation Honda was the next stop on our list... and the last. Andre and Daryl took great care of my wife and me and hooked us up with an amazing deal for a 2012 Civic. They had a great selection of both new, used and certified preowned cars. They made us feel like they actually wanted to get us the best deal that would fit our needs. It was an extremely low pressure sell and then Lawrence in finance worked his magic and was able to get us an even lower interest rate on our loan after we had signed the purchase agreement. He also made us feel he had our best interests in mind. I would absolutely recommend Autonation Honda to anyone looking for a car. -JB

U rock!

Jan 4, 2014

I was looking to buy a new car for my Mom, and Daryl, together with his very competent and gorgeous partner Fernanda, offered expert advice and assisted in getting a great new car just in time for Christmas. And you know - when your wife and your mom are happy...the whole world is happy! Everyone at the dealership including new car sales manager Chi and Gil in finance were great to work with and have a lot of focus on the customer experience - straight forward help without any of the annoying or time wasting tactics that some dealers engage in. I will definitely be recommending them to any friends or family in the market for a car!

CaliforniaGirlInFlorida

Jan 1, 2014

Great customer service. The staff were professional and very kind. Picked out the car I initially wanted and got it for the price I had in mind!! The salesman Bryan Andes, was GREAT to work with. I would recommend Autonation to anyone looking into purchasing a Honda in the Orlando area

JRAstronotus

Dec 31, 2013

Have I ever given a Five Star Review Rating to anyone? Absolutely not. Why am I doing this? Because it is the first time I can honestly say I actually had a "Great Buying Experience". The whole dealership treated me with respect and left the buying decision entirely up to me. No pressure....! If you are looking for a new or used vehicle, make sure you ask for Daryl Miranda and/or Fernanda Sgrigneri. They make a great team. You will not regret it. Thanks to them I am driving a brand new Honda Ridgeline.

Mom of 2

Dec 29, 2013

We were looking to get a quote for our trade and ended up with a Pilot! Our salesman Jim was great. No one was pushy, there were no tricks or hidden fees. We would definitely recommend this dealership to a friend.

Cmbquilter

Dec 28, 2013

With Fernanda's professionalism, purchasing our car was a pleasant experience. The staff and finance representative Gil, were very friendly and helpful. Being able to provide the ratings was a bit difficult on my iPhone.

Evelyn Cohen

Dec 28, 2013

I just recently purchased my third Honda, the second one from this same dealership. The purchase was an early celebration of my upcoming retirement. I was greeted by the salesman Hector who was fairly new with this dealership . I was indecisive as to whether to stay with the Civic and upgrade from my current model of the LX or to move up to the Accord. After test driving each one I was still undecided so I explained I needed more time to think about my purchase. Gus and Hector were extremely helpful and professional and I felt no pressure at all during my visit. I gave much thought to my selection and did shop around to a second dealership. Although they were very nice and offered me more for my trade in I wanted to re-visit my original dealership in Sanford to see if they could provide me with more in my trade in. After correspondence from Julie, GM of the dealership, I did re-visit the dealership in Sanford and we were able to come to terms that made us all happy. Between Julie, Hector, Chi and Lawrence I happily made my purchase , not pressured by any of the staff and could not be happier with my choice of the 2014 Honda Accord. At the same time I was dealing with some family issues and everyone from the GM down to the salesman could not have been any more nurturing.

Rob K

Dec 28, 2013

I have purchased close to ten cars from this dealership. Sam Baradhi was excellent to work with.

Brian--Syracuse Lacrosse Fan

Dec 20, 2013

2013 Honda Accord Sport--7th car from this dealer and the experience is always satisfying.

Tom

Dec 15, 2013

Best buying experience ever. No pressure, best price, quick and easy.

Mary and Scott

Dec 14, 2013

Bill Coley and Gus were the best! This is the second car we have purchased from Bill. We looked at a few other places, but this is the only dealer we have found who treats us like we want to be treated. Not many businesses today know this much about customer service! We were offered water and popcorn (it was good) and watched the UCF game while we waited to see if they could put the deal together that we wanted. And Gus did! Thank you so much! We will be back.

CRV Fan

Dec 13, 2013

This is my third vehicle from Auto Nation, which was earlier Courtesy Honda. I see a huge shift in the customer interface after the change from Courtesy Honda to Auto Nation.

D. Salazar

Dec 11, 2013

I became an owner of a new Honda Accord 2014 on Black Friday. I did research on the car and was shopping online. Bryan A. was very nice and very helpful in making my purchase. He was even willing to help beat the price of another dealership I was looking at, but he completely won me over and got me into my new car. This is my 4th honda car that I bought, But second time I bought from this dealership. Thank you!

TomB

Dec 11, 2013

Best buying experience ever. Thanks Skip Sage. TomB

M Smith

Dec 7, 2013

After having a horrible experience at two other dealers, I was too exhausted to go through any haggling process, so I basically handled everything over the phone with Robert Rivera and Skip Sage - on a Sunday. They honored my price range and heard what my request was, instead of trying to move me to something else that I couldn't afford. Skip even picked me up at my house and brought me to Auto Nation to get my new Civic. Everyone that I met here was very professional and helpful. I was very satisfied with my experience here and would highly recommend that you START HERE before wasting hours of your time at any other dealer.

Elizabeth Prestwood

Nov 29, 2013

Our experience with AutoNation Honda of Sanford was nothing but wonderful and exceptional! Our overall experience was fantastic and we bought my car on a Friday and by the following week we were at the dealership purchasing my husband's truck!! Would recommend to everyone I know!!!

John Vitale

Nov 28, 2013

I'd like to say thank you Fernanda, Darrel for this experience, I would recommend anyone and everyone to these people. Very honest and was treated as a family member then a friend or customer. I love my dodge nitro!! I am kinda upset of the payments and wish it was a little lower but it is what it is. I asked for help and 1, 2, 3 my questions were answered, last thing I wanna say is that I am proud to be part of autonation Honda family and will come back in a few yrs for another vehicle. GOD BLESS AUTONATION!!!! And GOD BLESS FERNANDA and DARREL!

In love with my CR-V

Nov 22, 2013

Daniel Miranda made my first Honda purchase a pleasure. I contacted him over the internet, and that smoothed the path to an easy purchase. Everyone at Autonation Honda of Sanford was welcoming and courteous. I received everything I asked for and more. I would definitely recommend Daniel and the entire staff at Honda to all of my friends.

Aminspb

Nov 21, 2013

I needed a car quickly. I found her there. I liked the service. My English is poor. But Ginior patiently helped me. I'm pleased.

C.Guy

Nov 21, 2013

We just purchased an 2014 Accord EX-L with Brian Alburtus and couldn't be more pleased. The negotiation was quick as Brian gave us a clear, low quote right off the bat. We did most of the deal over the phone and Brian went above and beyond, even sending us a quick video of our new car! Will definitely be back in a few years for our Odyssey purchase! :)

Linda Le

Nov 20, 2013

Linda. November 19 2013 I bought a honda civic at auto nation honda Sanford ,im very happy with it.Dowell Mark was very good sale rep I ever seen before,I will give Dowell Mark 5 stars +thanks Dowell Mark.

Hello

Nov 19, 2013

The process began with some frustration on our end as we were asked the same questions by multiple staff members/sales. Eventually a manager stepped in and we were able to get through the initial bs and move on. Sammy did a fine job.

Dae

Oct 27, 2013

The representative I dealt with was Sammy Mike. He is AWESOME! He worked with me (not against me like most dealers). We shared the same goal. We both wanted me to get a new car. He made the buying process easy. The entire process took 2 hours which has to be a world record.

Peter

Oct 22, 2013

Marc went above and beyond to complete the sale. Gus Quintana was also very helpful. I look forward to doing business with this dealership in the future.

Margarette C.

Oct 20, 2013

Sam Baradhi was the best car dealer salesman I have ever had dealing with. Had all the answers to my questions. Very helpful in all ways. He made my shopping a very enjoyable experience. I would buy from him in the future and would recommend him to my family and friends.

DPeterson

Sep 10, 2013

We just purchased a Certified Pre-Owned Honda Accord from AutoNation Honda Sanford, for our daughter. This was a great buying experience and it was a pleasure buying a car in such a friendly environment. Bill Coley our salesperson was extremely friendly, knowledgeable, efficient and supportive. Everyone we meet at Courtesy was friendly and helpful. I would recommend this dealership to anyone.

jorge2001

Sep 2, 2013

I really had a very bad experience with this dealership. The sales rep was very nice and friendly but when we did not budge with the price he decided to get the finance person. The finance person came and asked if we could go higher than our budget. When we said we cannot, just like that, he shook my hand said thanks with a BELITTLING look on his face and quickly turned around went to his office. I was shocked, the sales rep was surprised as well concerning what the finance person just did! I never felt so unimportant in my entire life until that day. I think if we were white we could have been treated better by this finance person. This is my worse experience ever. We went to previous dealerships before this one but those dealerships treated us very well. If you want to be belittled this is the dealership for you. Btw, we got a very good deal with another Honda dealership in Orlando with the royal treatment. To AutoNation, there a lot of better qualified people out there than this person. You can do better. FYI, sites such as Yelp filter reviews of real people. Hope this site is different.

wimby

Sep 1, 2013

AutoNation Honda in Sanford gets my high review because I just purchased a car there yesterday, 2014 CRV EXL, and had a wonderful experience. I submitted through Edmunds requests for quotes from multiple dealers in my area of Orlando. AutoNation responded quickly and with a great quote. I went in that day and bought the car. Bobby, the sales manager, was very willing to do whatever I requested and Fernanda was the saleswoman I worked with who was awesome. No pressure to buy anything else, got me discounts on accessories, spent alot of time with me test driving and setting up the vehicle. She was always smiling. I met staff from all departments and they were equally as nice. A barbecue was going so on so I ate as well.:-) I even met the General Manager Julie who wanted to make sure I was having a great buying experience. I went to many dealerships where I was pressured and no one would work with me. This dealership was the complete opposite and I would highly recommend them!

Waldemar Garcia

Aug 30, 2013

I want to thank Harry Medrano my salesman at the dealer he work to get me in a good car. He was a real friendly and courteous salesman will recommend him to any one buying a used or new car. Also working with Ramon from the finance department he was also friendly and help me alot to get approve. I would like to thank them both for helping me and also when is time to buy my kids car will go work with them again the experience was good and friendly.

Samuel Torbert

Aug 29, 2013

My salesman, Andrew Desmond, was patient,understanding and devoted to my needs( quality experience). The initial service, left me with a car with a foul smoky odor and a torn floor mat. However(next day), Carol from customer service and Bob Garcia from service, took care of the problem. Plus, Andrew Desmond treated me to lunch and shared our experiences as US Army Combat VETs.

X-Terra

Aug 21, 2013

I have been using Auto Nation Honda Sanford for 5 years to service my 2002 NIssan X-Terra since it was the closest dealership to my job and they provided shuttle service. My service rep was Bob Garcia and the auto technician was Kevin Sheppard. I refer to them as my "dream team" since they kept my X-Terra running for 5 years with excellent service and quality work. I even called around once they quoted me a repair cost and no other dealership could beat the price. I would drop off the car in the morning, take the shuttle to work and then take the shuttle back once the car was fixed. I just got rid of my X-Terra and was tempted to buy a Honda just so I could keep my "dream team" of Bob and Kevin! I highly recommend Auto Nation Honda Sanford to anyone who needs any type of car serviced. I tell all my friends and family about this dealership. A huge thank you to Bob Garcia and Kevin Sheppard for taking such good care of my 2002 Nissan X-Terra!!!

mhapp1203

Aug 7, 2013

My car had an ongoing issue that lasted almost 2 years and AutoNation Honda Sanford helped me to finally resolve my issue over that stretch of time. I dealt with many people along the way to finally get my problem resolved and everyone was extremely nice to deal with. The one person I will give a special recognition to is the Service Advisor Bob Garcia. He went above and beyond to help me get my issue resolved and I couldn't have done it without his help and persistence to get the issue fixed. He provided excellent customer service throughout the whole process and I would recommend working with Bob to anyone who services their car at this Dealership. Bob is a great example of what a Service Advisor and employee in the service department should be. He is professional, courteous, and has great customer service skills. Thanks again Bob for all of your help!

chas1951

Jul 31, 2013

I had an appointment with Sam Baradhi for 10:30AM last Saturday, by early afternoon the same day; I had my brand new 2013 Honda CR-V. Sam was friendly, and most importantly--non-threatening. He was clearly knowledgeable of his product and a pleasant person to talk to. Simply said, I had a good experience. I was prepared, with my price researched and my trade-in value as well. Sam's sales manager participated and we could agree on numbers. I was treated with respect and understood what was happening. The sales manager was Bobby Criddle, he was succinct in his explanation of my options, I enjoyed watching Bobby and Sam work together. The finance man, L. Guevvarra made a usually unpleasant task friendly and understandable. I am an example of a customer having had his expectations exceeded. The Honda CR-V is a great car and exactly what I was looking for.

Leann

Jul 11, 2013

This was by far one of the best buying experiences I've ever had, and I'm not limiting this to just a car purchase. Mark Dowell and Fernanda Sgrigneri went above and beyond to make this experience the best it could be. They were very informative and gave all options available to make it possible to purchase a new car, while keeping everything within my budget restrictions. They stayed until way past closing to make sure my car was ready to go when I left and took the time to go over all the car options to make sure I understood what everything was and how it worked. They also made sure the car was programmed (blue tooth, radio stations, etc...) so it was user ready the second I drove off the lot. I would, and have, highly recommended AutoNation, as well as Mark and Fernanda to everyone I've shown my car too. I couldn't be happier with my new car or with the service I received when purchasing it. Thank you Mark and Fernanda! I look forward to many years of working with you and with Honda.

Khansen

Jul 6, 2013

I've been coming to this dealer for five years, since when it was a Dodge dealer. In 30 years of cars, (26 with company cars every two years, and 4 of personal, it is by far the best dealer for service and now for new car buying I have ever dealt with.

Satisfied Alabama Customer

Jul 1, 2013

Our sales representative, Sam Baradhi and the Sanford Autonation team were very courteous and customer service oriented. They made us feel very comfortable and were able to answer all of our questions to our satisfaction. There was not any feelings of "pressure" during our visit. They allowed us to test drive and look at our leisure. We would certainly recommend this dealership to others. Please let Sam and the rest of the team know that we really appreciate their help. We are enjoying our Honda Pilot! Thanks again!

Cheryl

Jun 30, 2013

I just purchased a new Honda Pilot Touring from Mark Dowell and his assistant. Both were extremely professional and friendly. The buying process was the best yet and I have purchased 3 new Toyotas , a Cadillac and a Mazda in the past, but this was stress free and enjoyable (as it should be ). They went out of their way to accommodate me and my daughters and the entire process was glitch free, including the finance-paper work portion of the sale. I felt comfortable with all of the inner workings of the SUV prior to even leaving the dealership thanks to the excellent and thorough hands on demonstration. The showroom is clean, friendly and very attentive by all the staff (not just "your salesman" as it is at some dealers). I would highly recommend Auto Nation Honda in Sanford to anyone interested in a Honda. I live about 60 miles away and it was definitely worth the drive.

Karen and Mitch

Jun 30, 2013

Fernanda is a seasoned veteran auto saleswoman. Gus and Lawrence were excellent as well. It was the best auto purchase experience ever.

Melissa L

Jun 30, 2013

I have never had a better car buying experience! I knew what I wanted by the time I contacted them, and was looking for a better price. Mark Dowell and I went back and forth through email and phone, and within days, my car was here from Miami before he even met me! It was exactly what I wanted, and everyone was super nice. The Customer Relations Manager bent over backward to make sure I was happy... AFTER I had already purchased the vehicle! I'm a skeptic of sales people and hate buying cars, but I really have nothing to say about AutoNation Honda! Thank you!

HeatherS

Jun 28, 2013

This was the easiest buying experience I have ever had! Fernanda Sgrigneri was the best! Most of the transaction took place over the phone since I lived 150 miles away. She delivered exactly the car I wanted in exactly the time frame that I had to work with. I would recommend this dealership to anyone looking for a quality Honda. I love my new CR-V!

Used Car Buyer

Jun 28, 2013

Purchased used car and the experience was good thanks to Mr Dunton. I would recommend to others seeking new or used vehicles.

Tom & pat

Jun 27, 2013

Did not get iPad advertised in newspaper.did not need it but it was princabel Called customer relations manager &left mess.never called back. Was a good experience

Lake Mary Business Owner

Jun 26, 2013

While most visits to a car dealer are about as pleasant as a root canal, the people at AutoNation served up information without the pressure. I got a sense that their day would not be ruined if I didn't buy the car, so I was able to make a good decision without any duress. Interestingly, I had not planned to stop by the dealership, so arrived on my motorcycle in a tee shirt and shorts, yet was treated as if I was wearing a suit. Both my Salesperson Ginior, and the manager, Gus without much delay provided a fair offer for vehicle and my trade-in, and I was out in a relatively short period of time. It is my third vehicle purchased or leased from this dealership - good job.

sanman202

Jun 14, 2013

I first went to Coggin Honda and it felt like a car sweat shop. There were like 25 salespeople running all over the place but I didn't see any cars being sold. They were also trying to hustle me. The sales guy was nice though but he had to follow protocol from management I'm sure. I had been in touch with AutoNation as well and then contacted them after the not so good experience at Coggin, I contacted them again and was put in touch with Fernanda. I was dealing with someone else first via email and they gave my info to Fernanda. I'm glad they did! She was very friendly and she made me feel like I've known here already. Very personable and that is not something you find in car sales for the mostpart. She even wanted to make sure I made the right color choice. I questioned it and she said are you sure you want that color (Tiger Eye). Even after the sale she kept in touch to make sure everything was going well with my new Accord Coupe. I just sent her a message the other day when I had a question and she got back with me right away. Great customer service and this is after I went to another dealer that was playing games and trying to sell me accessories that I didn't want. That was the dealer mentioned earlier. Fernanda is an asset to this dealership. Thanks Fernanda!

Donald and Lois Roberts

Jun 6, 2013

We have been purchasing Honda cars for years at this dealership. This is our second experience with Leon Mason and have been completely satisfied with his great service. Would go to no other dealership. Donald and Lois Roberts

Big Autonation Fan

Jun 3, 2013

From the very start with an email communication and to meet with Sam Baradhi and the rest of team was the most pleasurable experience felt. The dealership is truly a state of the art facility. I had been shopping for a few months and visited quite a few dealerships that were disappointing in their tactics, communication and presentation. So it was a most welcomed surprise to be treated as part of the family and see an immaculate vehicle,dealership and staff with class. Thank you so much Sam and Autonation for an amazing buying experience. A.S.K

easy e

Jun 3, 2013

I had a very quick and easy decision. Bill Coley, my sales consultant was so prepared thay he was able to respond without hesitation to my every query. My purchase decision was unaffected by the other support staff even those that I met were courteous and warm. My only negative was for the dealer offered Honda Care which I thought was too expensive at 1060. Except for the state of Florida it is offered for 650.00. I declined the dealer offering.

camelew

May 30, 2013

We bought a new Accord from Fernanda at Autonation Honda. She is a terrific salesperson. She listened yo usas we stated our priorities and matched a model that is perfect for us. She worked with the financial people and managers to get us a good price of the car and a good deal on our trade-in. She explained the amenities of the car and help us to sync our cell phone to the car's bluetooth system so we can dial with speech and talk hands free. She showed us how the new features we were unfamiliar with worked and encouraged us to call her with any questions we might have going forward. We have indeed taken her up on this offer and she gets the correct information to us. She is very knowledgeable and takes the time to ascertain what our needs were and what was important to us. She has also stayed with us post sale to answer our questions and help make ownership a breeze.The service department is also very good. We brought our car in for window tinting. Travis coordinated our efforts and say to it that everything was done problem. Once when we though we had a problem with the door gasket we brought the car in and were seen. The gasket my husband had notice was correctly placed and Travis took the time to explain to him why it was designed that way and how it worked. He also answered some other design issues my husband had. We also enjoy that they have a courtesy car that takes us to restaurants or the mall while our car is looked at. The drivers are very pleasant and prompt. The car is ready in the time we are told it will take and it is delivered having been washed and dry. It is a very nice experience to work with this dealership. All the people we worked with were pleasant. We also highly recommend Fernanda as a salesperson. We couldn't be happier with our new Honda.

rdepelteau

May 30, 2013

H. Brooke Laggner, Fernanda Sgrigneri, and Daryl made this purchase the best car buying experience I have ever had. Everyone was pleasant, polite, courteous, helpful and consummate professionals! The deal was very fair and easy negotiations. I would definitely buy another vehicle from this dealership and will recommend them to all my friends. They were AWESOME!

thuynh223

May 23, 2013

I was in the market for a 2013 Honda Accord. So I decided to go to my local Coggin Honda of Orlando dealership. After a horrible experience with them about 3 years ago when I was looking for a Honda Civic, I said why not give them another chance. I was DEAD WRONG! Besides the very friendly salesman, the whole negotiating experience was a big waste of my time. Not tomention the very slick and pushy General Sales Manager who just sits there, and talks trash about other dealerships and why his is the best. Clearly they were not the best with their prices and pushy atmosphere. They advertise "Best Price Guaranteed". So when I asked the General Sales Manager if he will live up to it, he says, "That, my friend, does not exist". HA what a JOKE! After leaving with a very bad taste in my mouth, I called up AutoNation Honda Sanford. Spoke to Gus, the Sales Manager, on the phone about pricing and availability. He beat Coggin's price by a mile, and it was over the phone! NO GAMES. When I arrived, I was greeted by Daryl Miranda, the Sales Consultant. Daryl was quick to show me the exact car I wanted, and after I said yes, he started paperwork immediately. He was amazing. Daryl and his partner, Fernanda Sgrigneri, were very friendly. They made me feel relaxed and comfortable to be there. It felt like I knew them for years. My financing was handled by Robert, the financial officer. He finished my paperwork lightning fast. My overall experience was quick and painless. This is definitely where I will be buying my next car if it is a Honda. Take it from me, I am a very savvy shopper. If you are looking for very competitive prices, if not the best, and a friendly atmosphere, go see Daryl, Fernanda, or Gus at AutoNation Honda Sanford.

A S fernz

May 22, 2013

This was the best,easiest buying experience I've ever had . Thanks to Sam Baradhi and also to Sam Soleiman in finance was very helpful.thanks for a great buying experience guys. Will recommend to all my friends...love the Pilot again Thank you.

Cmase2882

May 22, 2013

I just purchased a brand new Honda civic si from autonation Honda. Everyone was very helpful and polite. I couldn't be happier with the car or the way I was treated during the process of buying my first new car.

Odyssey lover

May 18, 2013

Thank to Brian, Robert and Mark buying a new car was easy. I knew what I wanted and actually came out with a better deal and more car. Thanks guys,

jasondoroba

May 17, 2013

This was a great experience buying my new 2013 Honda Accord. Michael Dunton was very helpful in every way. I will most certainly buy my next car from Honda Sanford and will recommend to others.

Satisfied customer

May 13, 2013

Great service and very prompt! Andre was a professional and very helpful! Robert in Finance was great to work with as well! And funny too! Thanks!!

Jim S.

May 12, 2013

Buying a new Honda Civic from Courtesy Honda was by far my most pleasant buying experience ever. The entire staff showed us the utmost "courtesy" from start to finish. There were no " unpleasant" surprises but many "excellent" ones. We felt everyone went out of the way to make us comfortable every step along the way. We are truly pleased both with the new 2013 Civic and our entire experience with Courtesy Honda.

peten013

May 9, 2013

I bought three Honda's within a year at Courtsey Honda Sanford. I traded in a 2012 Honda Civic for a 2013 Honda CRV cause the Civic was a bit small for me. Harry was wonderful made the entire process smooth. I was a bit disappointed in the Service Department Service Manager, I bought the CRV in for service because I wanted the trunk cover shade that hides the trunk content, I asked since I purchased three Honda's in a year if they can give me the accessory for being a loyal customer, he gave me this song and dance that Honda cannot afford to give away inventory and he could not adjust to Honda main office as to why he would give away for free. I told him I had a 20% coupon toward service he barked at that as well telling me that coupon was for a service visit like oil change tire rotation etc, after a discussion he then decided to offer me the discount for the shade. I was charged $172.00 for the shade which I felt Courtsey Honda Service department could of gave to me for being a loyal customer and purchasing a $26,000.00 vehicle. The service manager is all business and afraid to giving something so minor to a customer. He even was a bit rude to the service tech's who work for him I noticed. I will return to the service department for service on my 2012 Accord and my 2013 CRV since I purchased the service contract.Also, I had a little issue with the Finance Department, the pay off for the 2012 Civic was not processed in a timely matter, I had to call them back as to why was not completed, to find out the pay off check was sent to the wrong loan company a error on Courtsey Honda part, after a few phone calls should now be taking care of in a few days. Over all Courtsey Honda is a great dealership helpful staff, just that I was a bit dissatisfied in the Service Manager. I would recommend this dealership just make sure you follow up if you have a pay off, could be possible a bit of miss communication since they are in the process of a corporation name change from Courtsey Honda to Auto Nation Honda.

Rmilian

May 3, 2013

It's because of Travis I travel to Courtesy Honda. It's not the closest dealership to my home. He's very professional and knowledgable. The service is fast and done well. I've never had a complaint. I've been going to this dealership for the past 5 years and Travis is the main reason. Thank you

Happyaccordowner

May 2, 2013

Went in to check out an offer sent in the mail an everything it said an more was given. Sales team was top notch and Sam Baradhi was great. He insured that I didn't leave until everything was 100% . I know that ill be going back for all my service to0 as they made me feel like part of the family.

Cbcash1

May 1, 2013

Professional and timely service. I was kept informed. I was impressed that Mr. Bussin always address me by my name! When additional service were recommended, I never felt pressured. Overall a positive experience.

vapril1fl

May 1, 2013

I've been visiting this dealership for over a year now and Ive been an Orange County resident for about 1o yrs. Both Travis and Tom have been instrumental in restoring my faith with dealerships. I've had nightmare experiences with others and prefer to commute to this one. They have always been honest and helpful with my needs. The service representatives are helpful as well at checkout. I will continue to use their services even when I purchase another vehicle.Great job team!! A very satisfied customer.-April-

lamedla

Apr 30, 2013

Travis has always worked hard to keep my car running at its best while being sensitive to the cost. I would recommend Travis as a service advisor at Courtesy Honda in Sanford.

Honey1949

Apr 27, 2013

I have been going to the Honda dealer as long as I've have had my CRV. The only ones I would trust with my vehicle. I know if I had any problems taking it back for any reason there would not be a problem. Travis has been my service man for along time. He advises me what has to be done to my CRV and I trust him. Travis has remembered my name since day one he even knows me when I call before I tell him who I am. Always kind I know I can TRUST him.

Mpstu

Apr 27, 2013

Worked with Travis many times with my car. Always honest And fair. will be back. would recommend to all? Thanks because we do not always find this. Mike

Happy customer

Apr 26, 2013

Had a great overall experience. Everything went smoothly and quickly. Love my purchase!

mmiranda2112

Apr 25, 2013

Had a regular visit for an "A 1 2" alarm and to diagnose an issue with the passenger door lock.As always Travis was friendly and informative and answered any question I had.Today's visit was very quick and very cheap considering no repair work was executed.

Djpand

Apr 24, 2013

This the second Honda that I have bought here. The first experience in 2007 was good, but the service was so good over the six years that we decided to shop there for our new car. We were overwhelmed by the friendliness and efficiency of the new car sales staff and financial staff. The price we got was less than the web sites said we should have gotten and we are looking forward to years of association with the service team.

clauss

Apr 22, 2013

Only owned the 2008 Honda Civis for 6 months. Bought it from a private owner. The car overheadted and all the fluid was gone from the radiator. Called Honda and talked to Travis. He told us to have the car towed in, that it may be covered under an extended warranty. Sure enought it was a cracked block and it was fully covered under an extended warranty by Honda. The car was ready in 24 hours. Travis kept us informed right from the beginning and was GREAT to work with. I would hightly recemmend this dealership and especially Travis.

jhraby

Apr 22, 2013

Travis Bussin in the service department is great! He has excellent customer service skills and always explains the work needed to be done and patiently answers all my questions. He always remembers who I am and the past work done on my car. I prefer to schedule my car service needs with Travis, but when Travis was out due to illness, Bob Garcia did an excellent job taking care of my car's maintenance issues. The service department in general seems to run efficiently and always delivers my serviced car in a timely manner. Everyone I come in contact with when I go to Courtesy Honda is pleasant and I would highly recommend them for any car service needs.

Skip Cage

Apr 19, 2013

Dear Skip Cage I am very pleased with the 2007 Honda Accord v6 that I got from the Courtesy Honda. I would like to thank Fernanda and Skip for doing a great job. Plus the auxiliary unit got installed in the car and sounds great. Special thank you to Skip for helping me out with the car I got. The best part of the getting my vehicle was being able to test drive it before I bought it and loving the interior of the car that made it look like new car. The part when I was Courtesy Honda that made feel like home and family was when my family got to speak with Skip and his life experience through the Navy and how he ended up at Courtesy Honda. Skip is a very smart person that has so much wisdom and knowledge. I enjoyed every moment I was at Courtesy Honda even though it took five hours. Thank you very much for having patience Skip. I also appreciate everything Sam did the business manager did for us on the vehicle. Sincerely Jorge A. Perez

Jorgea.perez03

Apr 18, 2013

Dear Skip Cage I am very pleased with the 2007 Honda Accord v6 that I got from the Courtesy Honda. I would like to thank Fernanda and Skip for doing a great job. Plus the auxiliary unit got installed in the car and sounds great. Special thank you to Skip for helping me out with the car I got. The best part of the getting my vehicle was being able to test drive it before I bought it and loving the interior of the car that made it look like new car. The part when I was Courtesy Honda that made feel like home and family was when my family got to speak with Skip and his life experience through the Navy and how he ended up at Courtesy Honda. Skip is a very smart person that has so much wisdom and knowledge. I enjoyed every moment I was at Courtesy Honda even though it took five hours. Thank you very much for having patience Skip. I also appreciate everything Sam did the business manager did for us on the vehicle.Sincerely Jorge A. Perez

mspup

Apr 15, 2013

Travis was great. He found the problem and had it fixed in a short time. I look forward to work with Travis in the future.

Rivers18

Apr 13, 2013

Sam baradhi was very helpful explaining the differences between the different models of the Honda accord coupe. He also assisted locating a vehicle which matched my needs and time constraints.

JR the German

Apr 8, 2013

I was in need of a car and a good deal. Courtesy Honda made it happen. Skip Sage, the sales manager helped me in every way to choose the right product, got me a very reasonable rate and processed the whole deal with me basically signing the papers and picking up the car. Excellent service and for me and my wife a truly great experience!

Ron L.

Apr 4, 2013

This my 4th Honda and 2nd from this dealership. They are very professional at every level from sales to service. If a Honda is in your future, Courtesy in Sanford is a good place to start. My interaction was with Richard St. Louis in finance and Charles Twilley in sales.

jamesyonish

Apr 4, 2013

Travis was very professional and friendly; great quality and fast service, could not ask for more. I did not have an appointment, Travis got me in and out with no issues and again quality service.

ALiselli

Apr 2, 2013

I've been taking my 2002 Honda Civic (199,786 miles) to Courtesy Honda for it's regular maintenance and service since 2006. My husband and I are very happy with the level of service that we receive. We've been working with Travis Bussin for a few years now, and we both feel that he's very professional and honest with us about any concerns we have about the Civic. Travis is friendly, and very customer service oriented. We also appreciate that he understands that we have a budget we need to work with. He gives his recommendations about the priority of service our vehicle needs, based on its mileage and our budget. I've always been very happy working with Travis Bussin, and will go back to see him again unless we move out of the area. I would also definitely recommend the Courtesy Honda Service Department because I've always had a positive experience during every visit.

chimmaera

Apr 2, 2013

Very good service. Had to bring the car back for detailing because first job wasnt good. Customer service manager Caro Ruggiero was great and made things right. Did great job cleaning the car but too great; the threw out the palm cross I got from Palm Sunday. Would by from them again.

faramarzifar1

Mar 29, 2013

He was very knowledgable about what needed to be done. He followed up with the technician to make sure all work was done in a timely manner.

LKB

Mar 26, 2013

I got a brand new Honda civic in a timely manner. The customer service there is excellent! Everyone was nice to you and they catered to your needs.

Jenbean689

Mar 20, 2013

Outstanding customer service! Would recommend Travis Bussin and Courtesy to anyone!! Thanks to everyone at Courtesy Honda!! You all are amazing! So glad I got the pleasure of working with you all!

tgmedcare

Mar 20, 2013

I have gone to Honda now for over 3 years. Travis has always helped me and gotten my car taken care of in fast and timely manner. He is also easy to talk to when I have questions about my car or am not sure if different services are needed on my car. I feel like he never tries to "sell" me on a service just to make more money. He is honest and reliable.

Iva

Mar 15, 2013

I went looking in for an Element and I found exactly what I wanted. Staff was very helpful and friendly. This is the second car I have bought at the dealership.

IvaC

Mar 14, 2013

I went looking in for an Element and I found exactly what I wanted. Staff was very helpful and friendly. This is the second car I have bought at the dealership.

Joanscar

Mar 14, 2013

Excellent overall experience; we've owned Honda Accords for past 30 years; the 2013 model is simply superb! Saleman Sammy Mike was excellent.as was follow-up attention by Carol Rugglero.

jtro115

Mar 13, 2013

Mark Dowell was great to work with. He was attentive, communicated with me throughout the buying phase and was very kind. A great experience overall and I would recommend Courtesy Honda to friends, family and business associates!

PaulBey

Mar 13, 2013

This is our second time purchasing a vehicle here at Courtesy Honda in Sanford with Leon Mason. The first time was such a great experience we refused to do business with anyone else. We were uncertain of what we wanted to purchase the day we walked in to Courtesy but we knew as the day progressed and Leon took his time to assist us and go over each vehicle we were showing interest in, that we were in the right place! The entire staff that day was amazing. We had our 9 year old daughter with us and as you know car shopping with a kid can be difficult but she had an awesome time with your friendly staff at the front desk, making sure we all had water and a snacks and we were comfortable. They treated us like family. This is unheard of in the car sales business at least it was unheard of to me! We left very happy customers that day and I would absolutely recommend business to friends and family members as I have already. As soon as I arrived home that evening I posted it in both of my social media networks in which I have a huge following just to express my gratitude and recommend business. Sam in finance also created an overall great experience for us when it was time to sign on the dotted line. He made sure we understood everything we were reading signing and even saved us additional money on something we had no clue we had access to! Thank you Leon, Sam and the entire staff at Courtesy Honda from the front desk associate to the Sales Managers, we appreciate your customer friendly location and look forward to continue to do business with you all in the future!!!

Carlton

Mar 10, 2013

Mark Dowell & Richard in Finance were AWESOME, they really bent over backwards to make my car buying experience GREAT! I love my new 2013 Honda Accord Coupe EX-L V6, and I recommend Courtesy Honda of Sanford to ANYONE who want the lowest price, best customer service and just a great over all car buying experience.

meeng

Mar 7, 2013

This dealership has always been top shelf for customer care and you can't ask for more than that. The people know what they are selling and more importantly how to take care of business after the sale. The service department is the shining star of this dealership. My car is in for all it's scheduled maintenance and the few unexpected things that crop up. The service advisers seem to greet you on sight whether you are appointed with them or someone else. They listen to your concerns, explain what can be done and get your servicing started. Today, Travis Bussin was my service adviser and he took care of all my concerns and eased my mind about something that was no issue at all and even took time test drive with me and my wife. I thought he was very good at what he does. That's not to say the others are less in responding because they too have treated me just as well. Today was a day that needed this note to say Thank You Courtesy.

Terrilee

Mar 7, 2013

My husband and I have been very pleased with the service at Courtesy Honda in Sanford. Travis has been very easy and enjoyable to work with. It's nice to have someone as knowledgeable and polite as Travis and we will say he goes the extra mile to explain and then asks if we have any questions. We find the service to be exceptional and all employees right down to the cashier to be courteous and extremely helpful.Thank youGeorge and Terri Lucas

NicoleE

Mar 1, 2013

Excellent customer service, Charles took really good care of us throughout the buying process.

Vikas Kapoor

Feb 24, 2013

We bought a new Honda accord from courtesy , Sanford branch and had an awesome experience . The whole process was extremely smooth and very efficient. Mr Sam Baradhi was our sales representative and he made it very easy for us . He was very informative and laid out the options very clearly for us to make the right choice.

JSmithReed

Feb 24, 2013

I have been a customer of Courtsey Honda for over 10 years and recently purchased my 3rd Honda from them. Service beyond the purchase is extremely important to me and that's what I have received from the dealership. It hasn't always been perfect, but they have always made the best of the situation -- and that is very much appreciated! With that being said, it wasn't a decision of where to purchase my next vehicle, but which vehicle to purchase. My experience in purchasing a vehicle independently for the very first time as you can imagine is complimented with its fair share of anxiety. This was quickly put to ease as my "purchasing team" came so easily together! Travis and the service team started it off with always taking care of my current vehicle's needs. When starting to look for my next vehicle, Travis was able to give me insight on the next vehicle I was considering from a maintance perspective which helped in my type of vehicle selection. Travis is always friendly and totally 'gets' me. I ask lots of questions, I have a crazy schedule and I can't remember him not greeting me with a smile and saying "we'll take of it..."!Skip came next by making himself available and always being able to get the answers for me and not make assumptions. He understood my time constraints and never came across as "trying to make a sale" but came across as "wanting the right sale to be made". He's a texter and that sold me on him! Communicated great and timely. His frequency of checking in with me was always on the money. He understand what I was looking for and for the most part was able to deliver. Very pleasant to do business with!Richard, was the person who took everything and made my 3rd Honda vehicle purchase a reality. He was extremely thorough, set realistic expectations and gave excellent guidance throughout the closing process. He was patient in answering my questions and checked for understanding with me versus churning through a boat load of papers and signatures. He as well made himself accessible to me and even after the purchase was completed days later still reminded me of his availabilty if I had any questions.Overall this was a REALLY GOOD experience and will continue to recommend the dealership and the Honda product!

Mark Lang

Feb 23, 2013

I purchased my Accord from Mark at Courtesy Honda on 2/10/2013. Thank-you Kevin, Mark, and Robert for taking good care of us and keeping the entire purchasing process straightforward and quick. If youre looking for a new or used Honda, go visit the folks at Courtesy Honda and you just might find exactly what you're looking for!

pfnorl

Feb 21, 2013

This is my third Honda lease from Courtesy and I couldn't be more pleased with the experience and the vehicle: Eric Bass was courteous, low-key, and very helpful; Sheik went directly to the bottom line without any hassles, and Osama had the paperwork completed in record time. Special thanks and appreciation to Eric and Adryunne Wilson for following up after the sale and making sure the transaction was completed to my total satisfaction. Kudos to all!

DocJN

Feb 19, 2013

I desired to just briefly comment on the Finance Division of Courtesy Honda. We previously commented on the "excellent" sales department, but believe the Finance Department needs a comment too.We had a 2010 Honda Accord, which we traded in on a 2012 Honda Accord - yes, we enjoy our Accords. We thought we had 3 "paid" for services remaining on our 2010 Accord. However, when this was researched, we found out they had "expired." Therefore, we were entitled to "nothing."Now Courtesy had some options: (1) they could have not transferred nothing from our 2010 to our 2012 Accord - after all it was expired, this would have been fair, legal, etc., or (2) the could transfer over the remaining services as merely a 'courtesy'. They did neither. Courtesy went ABOVE and BEYOND - they gave us a FREE 3 year contract on the 2012 Accord. Why? That is just part and parcel of the 'courtesy' in Courtesy! The customer in #1 at Courtesy. We have purchased our last two vehicles at Courtesy. With service like this, we will be purchasing many more.

trimarchij

Feb 11, 2013

This was my fourth purchase of a Honda CRV from Courtesy Honda within four years and the second with Tim McGrath as my sales person. Tim goes to great length to make sure the purchase process goes as smoothly as possible and to assure satisfaction with the purchase. He accesses all resources necessary to conclude a satisfactory purchase.

jdasilva1

Feb 5, 2013

The staff was very friendly and helpful. Willing to work on your needs. The price is ok but I got an excellent APR for financing a car for the first time, thanks to the Honda new graduate financing program! :) The staff is very straight forward with the price. I would definitely recommend it!

joeshoffner

Feb 2, 2013

Outstanding job. Everyone was very courteous and friendly and gave us prompt attention. We have leased several vehicles with this dealership and plan to continue in the future. We live below Ocala and drive over an hour to Sanford and it has proven to be well worth the drive.

justin.tackett.94

Jan 31, 2013

Absolutely lovely experience. Completely painless, and great price. Charles didn't try to push any additional add-ons or packages that I didn't want. Gave an excellent price on my trade-in as well. This is the way car-buying should be, and I'll definitely be going back to Courtesy Honda for my next purchase down the road, and will recommend them to anyone I know that's in the market for a new or used vehicle.

ceelyfifield

Jan 30, 2013

Sam was easy to work with. He is very knowledgeable. My husband and I felt very comfortable working with him and the entire Courtesy Staff.

IowaAndy1968

Jan 29, 2013

My experience at Courtesy Honda was excellent. They were very fair with my trade, honest with the price on which we agreed, and very pleasant to work with.

forevergrateful

Jan 24, 2013

My experience with Charles Twilley was very good. All of the contact was through email and he confirmed the negotiated price, and did the initial paper work once I arrived at the dealership. He also arranged for us to have a test drive. Once this was done he passed us to Richard St Louis. Since he was relatively new when any decision needed input Todd E. Leonard was sought out. Todd was absolutely fantastic in all respects. Due to some issues I had with registration of the car after the purchase I had to talk with Todd on multiple occasions and each time he did his absolute best to make things right. The final outcome of all of this was completely satisfactory. All in all, I'd highly recommend seeking out either Charles or Todd if you ever intend to make a purchase from this dealer.

forevergrateful

Jan 24, 2013

My experience with Charles Twilley was very good. All of the contact was through email and he confirmed the negotiated price, and did the initial paper work once I arrived at the dealership. He also arranged for us to have a test drive. Once this was done he passed us to Richard St Louis. Since he was relatively new when any decision needed input Todd E. Leonard was sought out. Todd was absolutely fantastic in all respects. Due to some issues I had with registration of the car after the purchase I had to talk with Todd on multiple occasions and each time he did his absolute best to make things right. The final outcome of all of this was completely satisfactory. All in all, I'd highly recommend seeking out either Charles or Todd if you ever intend to make a purchase from this dealer.

Robert Hollister

Jan 20, 2013

Leon and Sam were great! Consummate professionals and knowledgeable which made the purchase process fluid and enjoyable. At no time did I ever feel pressured which was a breath of fresh air when buying a car. Also felt they were working for me and not the other way around. Highly recommend them and give them an 11 out of 10 stars, one extra just to emphasize the experience.

Jfiroz

Jan 13, 2013

Leon was great. Worked with us and gave us a great deal. I would definitely recommend him to anyone interested in buying a new car!

Curtis and Holly

Jan 12, 2013

We just purchased a Certified Pre-Owned Honda Civic from Courtesy Honda. It is the third vehicle we have purchased there, and as usual we had a positive experience. Sam Baradhi was patient in listening to the things that were important to us. He was always pleasant and never pushy. When the vehicle came in that met our specifications, he let us know immediately. Everyone at Courtesy is helpful, from Bob Garcia in service to Sam and the sales staff, to Kevin St.Louis, who was able to work a great deal for us on our trade. Richard St. Louis was helpful in finalizing everything and sending off as happy customers once again.I would recommend this dealership to anyone searching for a new or used vehicle.

Casteel

Jan 12, 2013

I have purchased 3 cars from Courtesy and have always had a great experience. Bob Garcia in the service department is always helpful and honest. Sam Baradhi was extremely patient and followed our lead in finding the right car for my son. There is never any pressure. I also had purchased a vehicle for my daughter a few years ago. Richard Lewis helped us to find exactly what we were looking for. We appreciate Kevin Lewis negotiating a great price for our latest purchase, and we will definitely return to Coutesy for any vehicles we need in the future.

STodd1118

Jan 12, 2013

My wife and I came in with a rough idea of a dollar figure and absolutely no idea what type of car we wanted, although we knew what we didn't want. Daryl was amazing in showing us around and helping to give us an idea as to what we could expect. He was great in allowing us to talk together and was not trying to make a decision for us. One thing that was very impressive to my wife and I is that we felt like Daryl cared more about helping us find a reliable car that worked in our budget than he did about simply making the sale. Once we picked a car Kevin did wonders with the numbers and Sam walked us through the financial aspect with ease and clarity. From the time we walked in the door until we drove off the lot it was a great experience that I will readily recommend to anyone looking for a new or used car.

Gavin

Jan 11, 2013

I purchased a 2010 civic when I was 19 and Mark Dowell was the one who did my Financing at the time and made it a great and easy experience. Now 22 and still using that courtesy location to service my vehicle, I went in today to see if it was at all possible to upgrade to a new 2012 civic and not pay more a month then I already am. Kevin was my first point of contact and told me that they could do what I wanted and Mark was the guy to do it. Mark instantly remembered me from back in 2010 and was great at listening to me telling him exactly what I wanted. later that afternoon we were signing papers for my new Civic and Brian was the gentlemen who did my financing this time and also made it quick and easy. I like this dealer cause It seems like they know what they are talking about and give it to you straight and don't play games. That is how it should be done when you have customers spending that kind of money. Thanks to Mark, Brian, And Kevin for your help and time. I will be returning to Courtesy Honda Sanford for all vehicle services and Future vehicle purchases.

Fordman9333

Jan 11, 2013

The first honda that i was coming down to purchase. I had already communicated with Kevin St. Louis earlier that day and he knew I was coming that afternoon. Just needed to show my wife. Both took off work to get there and once we arrived were told; they just sold the car to someone else. A courtesy (no pun intended) call would have been appreciated.Worked with Leon Mason from that point on and he was on the hunt for the used honda i was looking for. He was very helpful in keeping me posted as cars were coming onto the lot. He found one that met the specific needs i had for in a used car. Came down, test drove the car, and purchased it. Leon is a very friendly guy and a pleasure to work with.That evening when we came down to purchase the car we had our 2 little ones with us and trying to keep them entertained while we did the paper work. Charles Twilley noticed our challenge and was very helpful in getting some coloring books for the kids to work. That was very nice and observant of him to be of help.Robert Alier was very helpful in getting an old expired tag renewed for us. Even though there was a mix up at first. He really came through for us in getting it sorted out with the DMV and saving us some money on the tag.

gavin.c.hatch

Jan 10, 2013

I purchased a 2010 civic when I was 19 and Mark Dowell was the one who did my Financing at the time and made it a great and easy experience. Now 22 and still using that courtesy location to service my vehicle, I went in today to see if it was at all possible to upgrade to a new 2012 civic and not pay more a month then I already am. Kevin was my first point of contact and told me that they could do what I wanted and Mark was the guy to do it. Mark instantly remembered me from back in 2010 and was great at listening to me telling him exactly what I wanted. later that afternoon we were signing papers for my new Civic and Brian was the gentlemen who did my financing this time and also made it quick and easy. I like this dealer cause It seems like they know what they are talking about and give it to you straight and don't play games. That is how it should be done when you have customers spending that kind of money. Thanks to Mark, Brian, And Kevin for your help and time. I will be returning to Courtesy Honda Sanford for all vehicle services and Future vehicle purchases.

patventura

Jan 8, 2013

I have owned a Honda since 1985 and really like the product. Upon entering Courtesy Honda, I met with Sam Baradhi. After he listened to what I was looking for, we walked the car area where I found a few cars I liked. I drove both and liked both. He was patient as my family and I decided which car I would like to buy. While I was looking, Sam had my old Honda appraised. It was decided that the best price offered for either car would be the one we would go with. I chose a Honda, Civic LX 2012. Sam immediately started the process of getting the car ready and meeting up with Robert Alier. Within an hour, the new car was ready and we were driving it off the lot. Sam never pressured me, just listened and when done, he went into immediate action on having the car ready. I would recommend not only Sam Baradhi but Courtesy. And I might say, I am very happy with my purchase.

Accord blue

Jan 6, 2013

Skip and the finance team worked for me and got the best deal on the perfect certified vehicle for me! I have nothing but great things to say about the entire transaction!

Nathan7

Jan 4, 2013

I already had my deal elsewhere, a little farther from home, via an Internet buying service. I thought I should call Courtesy anyway, before going, since they are huge and have great reviews. Brooke said they should be able to meet that, including my trade. I was a little apprehensive about that, I figured after seeing my trade they would try to give me less for that (as I expected from other dealer farther away). When I got in, I worked with Skip, and after a little time (was busy, before closing) they said 'OK, we did it' - and they had matched my price for the Odyssey, and my trade! Did the paperwork, drove home in new Odyssey. Nice. Both Skip and Brooke were great: no pressure, very personable. Ask for Skip!

shredhz

Jan 2, 2013

Provided excellent service, friendly faces and made sure I was comfortable the entire time. Courtesy Honda was able to exceed what other dealers were offering and meet my financial needs as a buyer.

Brandon

Jan 2, 2013

Provided excellent service, friendly faces and made sure I was comfortable the entire time. Courtesy Honda was able to exceed what other dealers were offering and meet my financial needs as a buyer.

Angie & Jerry

Jan 1, 2013

Sam was a great guy, and he and the whole Courtesy Honda group did a superb job. We were very pleased with our car buying experience.

KP1986

Jan 1, 2013

Sam and Charlie were both courteous and helpful in me buying my 2012 CRV. I was in a situation where I was buy a car as a gift for my parents who live in Tennessee. Sam helped me throughout the process to make sure I can buy a car in Florida but in my Parents name when I got to Tennessee (which is a lengthy process). Sam is quick in returning calls and answering and concerns I had. I would definitely shop for another car with Sam and this dealership

smpettit

Dec 28, 2012

This is the second time I have purchased a car from this dealership and I feel they treat you fair. They are very friendly to their customers and I don't feel pressured.

tcassidy46

Dec 27, 2012

Our experience with the dealership and Andre began when we were exploring the purchase of a Honda van via an internet price quote. We visited Courtesy first and were very much impressed with the courtesy and professionalism of both Andre and his Manager, Brooke. We visited one other dealership were completely turned off by them because of their pushy attitude.Tom/Andrea Cassidy

A Honda fan

Dec 27, 2012

Sales people were friendly, very knowledgeable and efficient. This is the second time I have purchased a new car from this dealership. In the past I have also found that their service department also was efficient and knowledgeable.

Clumber Spaniel owners

Dec 27, 2012

Very professional staff

maximagxe

Dec 22, 2012

Thank you Skip Sage and Richard St. Louis for your OUTSTANDING service.You both went beyond our expectations and need to be recognized. Thiswas the best and most comfortable buying experience we have ever had. You were both very knowledgeable, personable and respectful. Richard St.Louis wasamazing as he explained each and every step of finance before we signed a document.You were most accommodating. This is why we always come back to Courtesy Honda.You should be proud to have Skip Sage and Richard St. Louis at your dealership.Please ask for these salesmen when buying a car.....they are excellent.

Swells

Dec 21, 2012

It was a pleasure buying a car in such a nice environment. They had a friendly team that worked well together for one common goal...satisfying the customer.

Jmt520

Dec 18, 2012

Jan was so nice, I felt like she really cared about helping me. The whole experience was awesome. Thanks so much Jan, I really appreciate everything you did :-)

Bob Beal

Dec 17, 2012

I have purchased several Hondas over the years but this was the first time I purchased a car from Courtesy. We chose Courtesy because of the excellent experience my son and daughter-in-law had in dealing with salesperson Leon Mason. Mr Mason was helpful, provided a quote upfront and had the car I wanted, waiting for me when I arrived. Since I purchased my new Honda from Courtsey, I decided to have a repair made to the older Honda there. Once again great experience.

Lynda Mancuso

Dec 17, 2012

Andre was very patient with me. I started talking with him in July, 2012 about purchasing a Honda Odyssey. He kept in contact with me until Dec 14th at which point I had decided to lease. He stayed with me through the whole process to make sure I understood everything. It was greatly appreciated.Sam was very thorough in explaining the financial side of the lease. He took his time to make sure I understood everything.

Jane

Dec 12, 2012

I have been to alot of Dealerships before, but I have to say that Courtsey was one of the best experinces that I have hd dealing with a Dealership. I would tell my Family and Friends to buy from Courtsey Honda.

jelanoux

Dec 12, 2012

The people that work for The Honda Dealership was just amazing to work with. No pressure and no hassle. I would tell my family and friends to go to Courtsey Honda

JoshuaSosa

Dec 12, 2012

Sam baradhi and charles twilley did an amazing job making sure I got the car that I wanted and I greatly appreciate it. Even the GM himself got involved to make sure everything was taken care of. Definitely an A+ team there. Would definitely reccomend.

cleliaalford

Dec 7, 2012

brandon has been so easy to deal with--- my car is ready promptly and i am satisfied with the work and never feel the bill is extravagant--i have been bringing my car to him for the past 3 sercices and i am totally satisfied.

jbrenshop

Dec 7, 2012

What a great, unique and satisfying car buying experience. I was in the market for a 2010 Mazda 3. I was planning to do all my research and negotiating on-line. I started calling dealers who had the vehicle I wanted listed for sale. I clearly stated to them that I wanted to do all correspondence by email. I was working with about a dozen dealers in Central Florida. Some sales reps complied with my request and some did not. I believe I made fair offers for their vehicles. I found a really nice Mazda 3 at Courtesy Honda. I sent a general email for more information about the vehicle. Mark contacted me within 15 minutes with the information I requested. We began to discuss price and he was very up front and made me a terrific offer on the car. I told him I would like to make the deal but could not come in to do test drive until the weekend (4 days away). Mark was more than accommodating and we made an appointment for the test drive. The dealership was over 100 miles from my home so asked Mark if he could have the car ready when I arrived and he agreed. When I arrived (I was late) Mark was ready with everything he promised. We did a quick test drive and I confirmed the deal. I needed to be back home by certain time that day to see my son play in the USF band that day. Mark and Courtesy team went into action and got me out of there within an hour which included detailing and all the paperwork. Richard walked us through the paperwork storm with no additional pressure to purchase add-ins. This was clearly the most satisfying car buying experience I have had in 35 years of driving. Mark, Richard and the rest of the Courtesy Honda team went above and beyond in their efforts and made the experience really great. I'm not someone who normally takes time to do a review but in this case I felt it was warranted. Next time I need a car I will checkout Courtesy Honda first. Thanks again to Mark, Richard and the Courtesy team.

jbanderas

Dec 4, 2012

i so happy to got my new car honda civic 2012 i would like to appreciate the best dealership who help me and give me exactely what i want like car and offer thank u again

Civic Si!!!!!!!!

Dec 3, 2012

Everyone was great! Skip was very patient and was able to answer all of my questions. I never felt I was being conned or pressured. Great company! Will drive >30 mins for additional service because it was a great experience!

Rpn

Dec 3, 2012

Consummate professional. I asked the fiollowing question, "looks like you're closing, what time are you leaving", Sam responded when all customers are taken care of!

Lina G.

Dec 2, 2012

From the onset of my buying experience, Skip Sage was very informative and helpful. Due to my busy schedule, it's challenging for me to respond via email and voice mail. I appreciate Skip promptly communicating with me via text. Skip went above and beyond what was expected of him to deliver professional and quality customer service. Brian Alburtus answered all of my questions and helped finalize my deal efficiently. Thank you for looking out for my children while I reviewed and completed the documents. I would recommend Courtesy Honda to anyone in the market to purchase a vehicle. Kind Regards Lina

Civic Si!!!!!!!!

Dec 2, 2012

Everyone was great! Skip was very patient and was able to answer all of my questions. I never felt I was being conned or pressured. Great company! Will drive >30 mins for additional service because it was a great experience!

clang32

Dec 2, 2012

From the onset of my buying experience. Skip Sage was very informative and helpful. Due to my busy schedule it's challenging for me to respond via email and voice mail. I appreciate Skip promptly communicating with me via text. Skip went above and beyond what was expected of him to deliver quality customer service. Brian Alburtus answered all of my questions and helped finalize my deal efficiently. Thank you for taking care of my children (feeding them pizza) while I completed the documents. I would recommend anyone I know to Courtesy Honda. Kind Regards,Calina Gibbs(678) 478-4179

Happy Honda Owner

Dec 1, 2012

The easiest car buying experience ever. The sales and finance people were friendly, knowlegeable, efficient and supportive. I would recommend this dealership to anyone. We would not hesitate to buy another Honda from them. Great job, guys!

kkoltun

Dec 1, 2012

The easiest car buying experience ever. The sales and finance people were friendly, knowlegeable, efficient and supportive. I would recommend this dealership to anyone. We would not hesitate to buy another Honda from them. Great job, guys!

9mmbullitt

Nov 30, 2012

Visited another Honda dealership first, but thought I'd give Courtesy a look. Immediately met Sales Manager Kevin St. Louis, told him what I was looking for and could he accommodate me. He looked at the deal I had, said he would beat it and it was done that quick. Went with Leon Mason, Sales Consultant to look at available cars and found the 2012 Civic EX I was looking for. Told Kevin and Leon I would make a decision in a day and call them back. Called Leon back, said let's do the deal and I would be there in the evening. Came back in with my wife and there was the car all detailed and ready to be driven off. Kevin was a man of his word and the price we agreed upon was indeed what I paid. Leon was very gracious and very knowledgeable about the vehicle. The whole process was very easy and as good as any I've experienced. Even Robert in Finance was great to deal with and made sure we understood everything we were signing and had no unanswered questions. I can highly recommend Courtesy Honda as a place to buy a vehicle if you want no nonsense and a great deal! Ask for Leon Mason if you want the best experience! Thanks,Brad Kramer

jonprisia

Nov 30, 2012

Sam Baradhi was pleasant to work with, he was straight forward and respectful. I have talked to everyone from coggin, classic, holler, etc. Courtesy was the best and Sam exceeded my expectation even after the sale. Keep it up!

Anderjo

Nov 25, 2012

Both gentlemen made my daughter's first new purchase a positive experience. They explained everything to us and never made her/us feel pressured. An A+ of an experience!

saurabh2096

Nov 23, 2012

The service was great, we felt very welcome. Sam was friendly and gave us all the time we needed to make our decisions. Overall, we left the dealer satisfied and happy with our purchase.

tbardwen

Nov 23, 2012

Skip and Tim went beyond to assist us. They were not pushy, but knowledgable, kind and patient. We would recommend to anyone just how we were satisfied. THANKS GUYS

markcy07honda

Nov 20, 2012

very good service and friendly people. no presure at any time. I had a rented car and sam baradhi picked me up at the local airport after i returned the car. the total part of the sale took 3 hours that much shorter them my previous purcheses at diferent dealers.

chosbein

Nov 19, 2012

Mark was great to work with and quickly answered any and all questions we posed. The entire purchase process went very smooth. It was a pleasure doing business with this dealership.

SY1993

Nov 18, 2012

Leon was extremely helpful and knowledgeable. He helped me find the perfect car and worked hard to give me the best deal possible. My overall experience there was great and I would definitely recommend this dealership.

jocasio16

Nov 17, 2012

Sam Baradhi and his team always treat my family and I like family. Sam always tries his best to help us with our vehicle needs.

JosephManton

Nov 13, 2012

We have bought many car in the past but this was our first no hassel buying experience, thank you Courtesy Honda And Leon Mason, Good job

Sejaf

Nov 13, 2012

Bobby worked really hard to get us in the deal, and even came in on his day off. Just one of the reasons we came back and purchased another Honda from him at Courtesy. He has never wasted our time, and always does what he says he is going to do. Also, Leon was a very knowledgeable product specialist, I was especially happy he took the time to set up my Bluetooth and radio controls. We are very pleased with our experience at this dealership.

Persiankity33

Nov 11, 2012

Leon Mason has been amazing and has earned our business on 5 vehicles and will continue to do so because of his outstanding customer service.

Quality vehicle searcher

Nov 11, 2012

Sam Baradhi, Thank you for your professional courteous service during our experience at Courtesy Honda. Normally, we dread the experience of new car purchasing. But, this time it was a pleasure. Sam your friendly attitude is truly appreciated and well accepted. Thank you for the time and courtesy you showed us during our purchase. We have purchased many vehicles throughout our lifetime but this was the best ever. Again Sam, we thank you and the team there at Courtesy Honda for making our day! Danny and Ann McPherson

deafrocks

Nov 11, 2012

All the gentlemen we dealt with today were superb!! Mr. Dowell and Mr. Sage were friendly and knowledgeable without being pushy. We contacted Mr. Dowell via email and when we arrived he had the car ready and waiting for our test drive. He answered all of our concerns and questions. He took his time with us, making sure we were happy with our purchase. Both Mr. Dowell and Mr. Sage made the process pleasant. Mr. Alburtus dealt with the financial aspect in a very professional manner. Again answering all of our questions without pushing any extra expenses. Overall, this was a very enjoyable experience and we would definitely recommend this dealership to others.

mkreps7p

Nov 9, 2012

The team was professional and very helpful from start to finish. The location is not too far and the seemed organized and busy. Skip was great and very knowledgeable, thanks for all the extra help.

joan.dykespatches

Nov 7, 2012

I THINK THAT ALL SEEM SINCERE AND REALLY WORKED TO GIVE ME A GOOD DEAL. EVERYTHING WAS EXPLAINED TO ME SO I COULD UNDERSTAND IT. EVERYONE ANSWERED ALL QUESTIONS AND MADE SURE THAT IF I HAD QUESTIONS LATER I SHOULD CALL AND THEY WOULD ANSWER THEM.

ChristinaLima

Nov 6, 2012

When I arrived to the dealership for an oil change on my 2003 Hyundai Elantra I was greeted by Brandon Knauss. He gave me an accurate estimate if what the expected wait time would be and the cost of the service that I was requesting. After asking if I habeen to the center before (it was my first visit) he directed me to the waiting area where he encouraged me to help myself to some popcorn or bottled water. Gary Mancuso was the Master Tech who serviced my car. He changed my oil quickly and then took the time to check the car out. He escorted me into the service area and explained what it was that he was looking for and his findings. He also gave me an idea of what the cost would be to fix the suggested issues, and a guideline as to how important it was to get them taken care of and in what order/time range. (I wanted to know what he suggested needed to be done immediately and what I could put off later.) I really appreciate the fact that he took the time to explain not only the importance of each of these things, but also the potential consequences of not correcting them. (Most were pretty basic maintenance issues: tires, a new belt, figuring out why my red airbag light was on, etc.) I didn't feel at all pressured like he was trying to sell me their services or convince me to buy the parts that day, which confirms the fact that I will definitely be going back when I do have the issues corrected. He was very knowledgeable, but still explained everything in a way that I could understandand didn't get frustrated with my questions (which I'm sure were a little bit ridiculous.) I know they were having a very busy afternoon, and I could see the cars lining up, but I didn't feel rushed like I have at other car shops. Gary checked all of my fluids (refilled most of them....and reminded me that I needed to be checking them myself too in between oil changes. He even showed me where to look under the hood to do that (yes, I really we that clueless when it comes to cars.) The price was roughly the same as an oil change at some of the competitors I have visited after getting coupons in the mail. The service, however, was far superior. I will definitely return for my future car maintenance and will highly encourage that my friends do as well

jlazenby21

Nov 5, 2012

Skip was awesome to work with! His personality is down to earth and he truly did everything he could to make sure he got me the best deal (TWICE).

bohoc

Nov 4, 2012

Thanks for all people by Courtesy Honda,for helping me to get a Car.Special thanks for SKIP SAGE.He was all time on our side to help with everything.Very friendly TEAM by Honda.I work ower 30 years in customer service,so i think i can say this TEAM is a FIVE STAR TEAM!Also thanks for Mark, Richard and Sam.I would send my Friends to this place and recommended for them.Marianna & Gyula K.

2012 civic si

Nov 2, 2012

I love Sam a great sale associate and made a good friend of trust he helped us find best car that I was looking for and the best deal made me laugh. He made me and my family feel at home and that was great so I give him all five cause I was more comfortable with him.

aspera12

Nov 2, 2012

Both Skip Sage and Mark Dowell worked well with me and provided the quality of service I was expecting. When finalizing our deal, they had me out the door in less than 2 hours. A thanks goes out to the both of them.Anthony Spera

berlyjoye

Nov 2, 2012

This is the 2nd vehicle I have purchased from Courtesy Honda. Leon was very helpful throughout the process. He was very friendly and knowledgeable about the vehicle. He made sure that we were happy even after leaving the lot with our new car. We even came back later in the week and purchased another car from Leon. Would highly recommend the dealership to others.

keitht

Nov 1, 2012

Car was for my Wife and after trawling through a couple of dealers nearer home I was lucky enough to e mail Skip. Best price new (and no silly "dealer option" bumping it up - unlike Coggin) and honored trade price (unlike Regal).Took a bit longer than I would have liked to confirm trade price, but everything else was quick, efficient and seamless. No hard sell on extended warranty etc. just an explanation and no challenge when we declined.All in all an excellent buying experience - it seems we are now a "house didvided" (Honda/Toyota), and now have excellent dealers for both brands that we will shop first despite the distance from home!

chen86

Nov 1, 2012

Great customer service, and they really work with you! I got a good review about this dealership from a co-worker and I was very please with the service I received from Leon and the dealership. I would recommend this dealership to everyone.

keitht

Nov 1, 2012

Car was for my Wife and after trawling through a couple of dealers nearer home I was lucky enough to e mail Skip. Best price new (and no silly "dealer option" bumping it up - unlike Coggin) and honored trade price (unlike Regal).Took a bit longer than I would have liked to confirm trade price, but everything else was quick, efficient and seamless. No hard sell on extended warranty etc. just an explanation and no challenge when we declined.All in all an excellent buying experience - it seems we are now a "house didvided" (Honda/Toyota), and now have excellent dealers for both brands that we will shop first despite the distance from home!

THBeattie

Oct 31, 2012

We had a great experience 5 years ago buying a Honda and this was an even better experience! I have already recommended the dealer to friends.

ruefli

Oct 30, 2012

My husband and I were looking for a new Honda Accord. We have the opportunity to deal with Sam Baradhi, he help us to find what we was looking for, very professional and did a great job! We didn't need to go to another dealer because he made the car buying experience very easy. Sam also help me to set up part of the fancy technology that the Honda Accord LX 2013 has. He continue in touch with us for any questions we made have. We work with the finance manager Osama Suleiman with other options that they have to offer, no push at any moment. We decide to have our car glass window tinted and Mr. Cosmo Jenkins help us with that issue with a great prize! Thanks, Sam Baradhi and Courtesy Honda for the great experience! I recommend this dealer to family and friends! :) Hans & Ithia Ruefli

rrobinso

Oct 26, 2012

The sales person was very helpful, including all personnel very please with the car I pick, my daughter-n- law plans are to purshase one in Dec.,Sammy did good .

nrenuart3778

Oct 25, 2012

Sam was very helpful and easy to work with. He took care of not only myself but also my pregnant wife making sure she was always comfortable. He answered every question I had and made sure that the whole process went smoothly. It was a great experience working with Sam and buying my new Pilot.

JoeHamorski

Oct 25, 2012

What a professional, pleasant and desirable experience we had while purchasing our new 2012 Honda Odyssey from Courtesy Honda! I met Leon Mason from the internet and looked forward to meeting him in person. Upon arriving, Leon was a great listener as I explained the options we were looking for. After looking at 'The One', we returned to Leon's office and discussed the numbers. He gave an extra option that I had not considered. After setting up an appointment for Friday, to bring my wife and daughters to view our new car, Leon asked only 1 time, "Is there anything we can do for you to take the new car home today?" I replied, "I promised my wife we would decide this together." "I understand." On Friday morning, my wife and daughters were introduced to 'The One'. After she test drove the Odyssey, it was a done deal. We met Robert Alier to handle the finance details. Very professional and patient as he thoroughly and completely expained the what was covered and the extra options that were available.5 stars to Courtesy Honda, Leon and Robert! I look forward to continuing to build on our relationship that has begun...

rojow123

Oct 23, 2012

I found Sam to be an excellent sale person. He explained all the issues to me and made my decision in choosing a car much easier.

homlee50

Oct 22, 2012

Best new car buying experience my wife and I have ever had! Honda is the name and Courtesy Honda is the place for the best deals in new cars. It is obvious that these people car, are honest, and have a great attitude focused on the customer...not on sales volume. AND recently took my daughters Honda in for an oil change...was treated to the same level of service after the sale as my wife and I were during our recent purchase of a Honda CRV, and a Honda Accord. We will return to Courtesy in the future!

believe2012

Oct 21, 2012

Prior customer of Courtesy Ford and Honda; all staff members professional, courteous and will to meet your needs to make the selection/purchasing/service processes efficient, hasselfree. Thank you Courtesy Honda....

Cclark01

Oct 21, 2012

Brandon was very friendly and helpful. He even had someone take us to a restaurant while we waited. Never had such great service! I'll be back!!

vlangan

Oct 20, 2012

I am so thankful I got in contact with Brandon. He saved me a boat load of money and aggrevation from the past dealership I was using. He was honest about the required repairs on my vehicle and so knowledgeable. I will forever come back to him in the future.

R and R Collision

Oct 19, 2012

Recently Brandon helped us with one of the vehicles in our facility. He was quick and accurate with the diagnosis. We appreciated his explaination on what was failing on the vehicle. He was very knowlegable and professional.

ravir

Oct 19, 2012

Great people to work with who are passionate and helpful.Made my trip from SW Orlando to Sanford and it was worth the trip.Just got my 2013 Honda Accord EXLNAV and I think this trip was worth my timeand effort. Anyone who wants to get a new Honda vehicle go to Courtesy Honda and trulythey are courteous and patient.Very impressed. Kudo's to the team at Courtesy Honda.

dblakey

Oct 19, 2012

My husband and I went to Courtesy Honda to get a new car because my current car needed a new engine in it. We had previously purchased a Honda Fit two years ago from here as well and went back because we had a great experience then. Skip was awesome! He worked very fairly with me on my trade in and took care of everything! Brian was also great, we felt he had our best interests in mind and made the process painless. They both checked in with me within the next couple of days. I would recommend Courtesy Honda to anyone!

LynB

Oct 19, 2012

These guys are fantastic! After being treated completely horribly at a Hyundai dealership. I left there and was completely discouraged. My daughter said to go to a Honda dealership and the one in Leesburg was closed so I called Sanford. Skip answered the phone and was professional and friendly right from the beginning. After talking to him he assured me that the 45 minute drive was worth the trip. He was right! I got my first new car and it's a Honda Accord! Courtesy Honda is the perfect name for this establishment! The name of the business suits the staff that works there. Skip Sage and Sam Baradhi are wonderful and made sure that everything went well. Thank you! Lyn B.*Happy in my Honda*

mrroy

Oct 18, 2012

I had been shopping in Jacksonville, FL for approximately 3 weeks but the dealer was unable to find the exact car my wife wanted and at the price I thought was appropriate. On Saturday I went on line and found the car myself at Courtesy Honda. I then called Courtesy and Sam Baradhi answered the phone. Sam confirmed they had the exact car on the lot. I then made the trip to Sanford to inspect and drive the car. Having done my research in Jacksonville I had in mind the price I wanted to pay and the accessories my wife wanted. It didn't take long and we came to an agreement on the price including accessories. The following Tuesday Sam drove the new car to Jacksonville and delivered it right to our home....at no additional charge. He then returned to Sanford driving our trade-in. The entire experience was pleasant and I will contact Courtesy first for my next Honda auto purchase. I found Sam to be very courteous, patient and professional. It was a pleasure working with him. Thanks Sam......it was a pleasure.v/r R. Williams

charlesN

Oct 16, 2012

This is the second time doing business from this dealer and both times were fair and couldn't be happier with my Accord. I know i'll be back again.

japaricio

Oct 16, 2012

Bill Coley was very courteous and professional from the time I arrived at the dealership. He listened to my needs and made the buying experience a breeze. He helped with explaining all the features of my car and ensured I was comfortable with everything before leaving the lot. Bill made my experience a pleasure.

DocJN

Oct 15, 2012

My wife and I purchased a Honda Accord EX from Courtesy Honda 10/12/2012. Not only did we receive a lot of value for the dollar, but also the customer service was literally outstanding. We dealt with Andre Perez in sales and Johnnie Street as a maintenance advisor. There was also a technician (I apologize that I do not know his name) that installed many of the add-ons on our new vehicle that should be thanked for his work above and beyond as well. Fast, efficient, and quality service overall. It was a pleasant experience and this being our second Honda from Courtesy, we are definitely satisfied customers. Thanks Courtesy for your quality of customer service, honestly, integrity, and qualified technicians. Thank you for employing high caliber employees that exemplify all of the above. We can't say enough good things to express our total gratitude.

gcolon

Oct 14, 2012

It was a real pleasure to deal with Courtesy Honda especially with Skip Sage. He was professional, courteous and very knowledgable. He assisted us every step of the way and even offered to pick up lunch for us. We plan to recommend Skip to our family and friends.

awag

Oct 13, 2012

We met Skip Sage year ago when we were in a difficult financial situation and did not think we could get a vehicle financed. Skip was able to get us a great used car and told us to contact him in a year and he would work to get us a better interest rate and a great deal. That is exactly what we did. When we called Skip not only did he remember us but also the exact car we first bought from him. Skip is true to his word. The next day he called to tell us he could get us into a new Honda Accord with a great interest rate that was better than we ever thought we could get. And we really love our Accord. This is our first Honda but won't be our last. I would tell anyone out there who finds themselves in a difficult situation to give Skip a call and let him work with you. You won't regret it. We also enjoyed meeting and working with Robert Alier.

flcruiser20

Oct 13, 2012

This car buying was simple ,stress less with attention to saving time. Sam was very helpful showed me the While still searching for the right color vehicle, Sam brought several vehicles from the lot into the garage so I could see them under the lights when it got dark. Got lots of time to walk around and think about my decision. No pressure. He explained all the features and even programmed my favorite radio stations and iphone to save me time.

marvinandruth

Oct 12, 2012

My wife and I were very pleased with the service extended to us in the purchase of the accord which we bought on October 11 2012.

AdanAcosta

Oct 11, 2012

Leon Mason did an oustanding Job and made the car buying experience very easy. Leon was very professional and his customer service skill excellent. The only thing was difficult was the pricing but Iknow I did not go to buy a car that day just walking by the street when I noticed a crv. I had not done any research about pricing. The CRV look like new. The process was much easier than I expected. Thank to Leon Mason and Osama Suliman.I highly recommend this dealership,Adan Acosta

Mcurt2386

Oct 11, 2012

I was making a purchase from out of town and Skip was awesome! He worked with me over the phone to make sure all of my concerns were addressed and requests were handled! Skip is the best! Highly recommended!

donald beyer

Oct 8, 2012

Sam was very helpful to us. He demonstrated all the features in our new Pilot. He went ahead to install the garage door opener, and all our radio stations. Same gave us a tour of the entire facility, and introduced us to our service manager. He was very thorough, and willing to do all he could to make us comfortable with our new purchase. Thanks again Sam

carwiz96

Oct 7, 2012

Robert was very helpful. This dealership was our first stop and we didn't have any intentions of buying a car yet. We wanted to check some other dealerships before we make our decision. Robert's excellent service and sincerity made our decision easier, so we got the car that same day. I highly recommend this dealership because of him.

sea9727

Oct 4, 2012

We had such a great experience we would love to refer family and friends and buy another one there someday. The staff was very helpful and knowledgeable and very into helping the customer. Charles was a amazing salesmen hope you guys get to experience his help.

Thevoice

Oct 1, 2012

Mark was extremely professional throughout the whole process. He worked hard to get me all of the features I was looking for. Based on my experience with Mark I would definitely recommend this dealership to friends. Sam in finance was thorough and detail oriented.

chrisjschmidt

Oct 1, 2012

I loathe buying new cars. The pain of dealing with the price itself from our last purchase made it clear the next purchase was going to positive.I can say that with Courtesy Honda we received a positive experience.I was looking for a Honda Odyssey and a colleague of mine put me in contact with Sam Baradhi, who appeared to want my business.He also was able match my quote of the lowest price from another state. I did everything via email and phone (minus the appraiser for trade-in). He was friendly, knowledgeable and had prepped everything prior to our arrival for the delivery.Finally, much care was taken by Robert Alier to discuss and explain financing and warranties. It was a good experience as this portion can always be a PIA due to the additional push for warranty items. Robert did a nice job and didn't push which was refreshing.

mariam.florida

Oct 1, 2012

I went to Courtesy Honda to look at their Certified Used Hondas and ended up buying a new car instead. Skip Sage worked at getting me a great deal on the new car, so I just couldn't pass it up. Skip was wonderful and very easy to work with and made the entire process fun. Robert Alier and Bobby Criddle also made sure that I got the best deal and was taken care of. All in all, the car was delivered the same day with no problems, and Courtesy Honda made a fan out of me. This dealership has a very friendly atmosphere and you feel welcome. I even went back a few days later because Skip encouraged me to come back with any questions about the car and he'd spend time with me to answer them. Courtesy is a great place to purchase a car and I will definately recommend them and Skip Sage to friends.

kinsey.shaffer

Sep 28, 2012

Mark and Sam(Osama)were very freindly and helpful. Mark was not the stereotypical salesperson...he was not over-bearing and was very accommodating. Mark and Sam made the buying experience a pleasrable one. I would definitely do business with Courtesy Honda again.

marilyn.h.barker

Sep 24, 2012

Friendly service, answered questions with confidence and knowledge. Would highly recommend Courtesy Honda to anyone looking for a new, used, or leased auto..Glad I came in today.

mbier

Sep 23, 2012

We had a great experience with Courtesy Honda. The team did a wonderful job every step of the way. Sam was awesome! We emailed back and forth a few times and agreed on a price. When we arrived the next day Sam was taking care of another customer so Andre stepped in and took care of all the arrangements set forth by Sam. He was very competent and knowledgeable about the vehicle and even set my wife up with the Bluetooth Handfree Link technology available on our new Odyssey. Finally Todd made the financing easy and efficient. He informed us of the various options available and we were able to complete the transaction in a quick and timely fashion. I would recommend this dealership to anyone.

vitran01

Sep 20, 2012

Skip was very helpful, made my new purchase for a Honda civic a breeze! Will definitely reccomend to my family and friends! Excellent service! Beyond expectation! Vi T.

wendy1956

Sep 16, 2012

My husband has been looking for a Jeep Wrangler for several weeks. We visited the local Courtesy Auto dealer in Brooksville. They didnt have anything on their lot, but showed us one that was on the lot at Courtesy Honda. They told us they would bring it down for us to look at and to come back in two days. We did and they didnt have the jeep. We were very disappointed and agrivated. My husband contacted Courtesy Honda and talke to Sam Baradhi. Sam has been the most accomodating and nicest salesman that we have ever dealt with. We made an appt with Sam and drove 120 miles one way to look at the Jeep. We made a deal and the whole staff was very proffesional a friendly. I have my eye on a Honda Crosstour, and I am hopeing that Sam will be able be make a deal for me as well. I will drive 120 miles to deal with Sam and this dealership even though there are Honda Dealers much closer.Thank You Sam your were Great!!!David and Cindy McPhersonSpring Hill FL

mjlindsey50

Sep 15, 2012

We have had a very positive experience with this Honda dealership. Our daughter purchased a pre-owned vehicle there almost a year ago and has been very pleased. We visited several times "shopping". Sheik Mohamed was extremely helpful and always friendly and willing to be of service. We will continue to go to Courtesy for our future needs.

mlee815

Sep 15, 2012

Sam Baradhi is by far the best and the most helpful salesman I've ever dealt with. He is so accommodating, even delivering the car to me on his day off in the evening to suit my schedule. After going through six other salesmen from other Honda dealerships. I'm sooo GLAD I found Sam. From the beginning to the end, he is just SUPER!!

julier wood

Sep 13, 2012

We really liked our sales man Mr Mishkah because he was not pushy. He listened to what we had to say and he was respectful. The finance officer had everything organized and respected our time. Both gentlemen made our experience positive.

mary.bowman.986

Sep 13, 2012

This is the 3rd new Honda Civic I have bought at Courtesy Honda and my experience there just keeps getting better and better. Makes me want to always be a returning customer, Bill Coley was an excellent customer service person, putting me 1st through the entire process, totalling non pressure and helpful with all my questions and needs. Awesome job!!!

dallow

Sep 12, 2012

Buying a car from Courtesy Honda was a great experience. Todd and Skip were great to work with, especially Skip, and everything for the most part has been a success and I absolutely love my car. I did have a customer service issue with Robert Alier, who provided some of the worst customer service I have ever experienced, but luckily it seems like he is the exception and not the rule at Courtesy as I've received numerous calls and messages since to deal with the situation. Thanks for everything.

briankaty

Sep 7, 2012

Skip and Mark were great to deal with. They answered all our questions honestly and helped us get a fantastic Honda Odyssey. I rated them so high because they conversed with us over the phone first, which is hard to find. Most other dealers just said come in and we'll do a test drive, which I didn't want. I knew what I wanted already. They introduced us to the service department, who told us what had been done to the vehicle. They were very friendly and got the deal done at a great price.

RAM77

Sep 3, 2012

It was a long drive from Tampa to Sanford, but the folks at the dealership made it worth while, Skip was one of the most professional and organized auto sales men Ive dealt with in the past. The folks in Finance made sure everything was done quick and efficiently. Got a great deal on a very nice used Honda Civic! Thanks guys!

the.morgans

Sep 1, 2012

Sam sold me my first card and Sam sold me this car. He is the best! Very socialable and works hard to get your business. Robert was very clear with instructions for all the paperwork and very sociable also. It was a pleasure doing business with them.

kholby

Aug 30, 2012

At all times, I have been treated respectively and professionally by sales and service personnel. I would highly recommend this dealership to anyone who asks. They are knowledgable and and at no time did I feel pressure to purchase.

brian.velazquez.357

Aug 27, 2012

Skip and Mark Dowell Did an outstanding job a providing us with quality service and excellent assistance. We were treated like Human beings not like in other dealerships, the both of them tremendously showed care and genuine care. they made the process of buying a care easy and a magnificent experience. I would come back to buy a car from these gentleman again.

blueocean

Aug 23, 2012

Everyone there was very nice. I feel like they went above and beyond to make me happy. My husband has already recommended this dealership and my parents are very interested in doing business with them for their future purchase.

Pascale

Aug 21, 2012

Excellent service, no hassle, people who listen to what you say, and are sensitive to your needs and requests, THE BEST THING WAS NOW PRESSURE = Happy customer

rramsesycfl

Aug 19, 2012

We purchased a new 2012 Honda Odessy from Courtesy Honda. This was our third purchase from Courtesy Honda. This purchase was by far the quickest and the easiest process. Skip and Todd were professional and honest. We will recommend Courtesy Honda to all our family and friends, and we will also continue to use this great dealership for our future purchases.

hoss777

Aug 18, 2012

I had pursued the purchase of a Honda Pilot, new or used, with several local dealerships and through various web searches. When speaking with dealer representatives, I got the impression that my business was not wanted. As a matter of fact, one dealer sold a car out from under me the very day I went to the dealer, per our scheduled appointment, with my down payment in hand!This was not the case with Courtesy Honda. I was contacted via phone and email by Leon Mason, who appeared to want my business! He also was able to quote the lowest price when compared to the other dealerships and made good faith efforts to negotiate other fees and costs. He also did much footwork to find me the car that I wanted from "partner" dealerships. Finally, much care was taken by Robert Alier to discuss and explain financing and warranties. It was as great an experience as I have had in my life purchasing a car (which I've done 4 times as an adult)!

aokbins

Aug 16, 2012

My experience with Leon Mason was excellent. His customer service skills are outstanding. The 4 I gave to pricing is because I was disappointed that the model chosen could not be purchased with "0" interest. This would have significantly reduced payments on purchase vs. lease.Adrienne Bins

Bella Shore

Aug 15, 2012

My wife and I visited your dealership last week. We were interested in a new Honda, Mr Bobby Criddle assisted us. It was a most pleasant experience. Bobby answered all our questions, and was most patient.

John Roberts

Aug 14, 2012

We were moving over from the UK to Florida and I wanted to purchase a new car, to pick up the day after we arrived, to save on car rental. We had decided upon the Honda Odyssey Touring in Celestial Blue the previous Easter when we were over. I e-mailed several dealers and used different sites to get the best price. I originally had dismissed Courtesy Honda as being too far away but Skip suggested I looked at Dealer.com at their rating. I was impressed, so asked him to quote. By this time other dealers had quoted with 'Estimated prices' some on colours I didn't want! This was back in early July and when I told them I wanted the car for the 4th of August, some dealers told me they could not give me a price or if I bought the car they couldn't keep it until I arrived, I would need someone to pick it up for me! Skip not only came up with the correct model and colour at the best price, he then was happy to keep it on the lot, he then helped with the finance so all was in place for our arrival. We picked the car up on the 4th August, all went very well, with the help of Skip and Todd, who organized the finance. We are delighted with the car, the service we received from Courtesy Honda and would not hesitate to both recommend and use them again. Thank you, John & Linda.

shannonjuliann

Aug 14, 2012

I had a great time at the dealership and they made sure to answer my questions before moving forward which I appreciated as a first time car buyer. The only thing that was difficult was the pricing but I knew what I was getting into from the prices online, I just wasn't expecting needing quite so large of a down payment in order to get a car in my monthly price range. However, even with that slight down side, the experience there as well as how great they were with working with a schedule to suit me, I would highly recommend them.

wendywoodley01

Aug 14, 2012

I bought a honda civic 2012, i am so happy with my car and i want to thank bobby criddle for working with me and make my wish come true, he was so nice and helped me with everything i needed.

Nancy Kay

Aug 13, 2012

My husband and I have bought several cars from this specific dealership, and our experience has consistently been outstanding! I cannot say enough good things about the kind of attention to detail and customer service that we've received in over 10 years of doing business with them. We've bought both new and used cars from them, and have always been treated with respect and honesty. Everything about Courtesy Honda reflects this integrity and customer-care excellence that we've now come to expect. We also service all 4 of our cars here and can't imagine going anywhere else. Their service is top-notch...fast, affordable and done right. I never feel up-sold or like they're trying to "take my for a ride!" They fix what needs fixing, give great advice about maintenance and make sure that any needed repairs are done in a timely fashion (which I greatly appreciate with my busy schedule). Again, I can't say enough good things about them.In a word, it's TRUST. In an industry that routinely has a reputation for shadiness in its selling techniques and a history of long and inconvenient repair delays, Courtesy Honda is a rare exception. It's taken YEARS for me to come to this conclusion, having been disillusioned by some truly awful experiences with one or two other dealerships, but I've come to know that Courtesy is the real deal. Again, they have earned my trust (and I haven't even started talking about how wonderful their cars are!) I will ALWAYS buy my cars here. And when they need oil changes, other maintenance and/or repairs, this is where I'll be bringing them.

trainan

Aug 12, 2012

They were all very professional! The customer service was amazing, would definitely recommend to all my friends and family! I love the car and would never go back to driving anything else!

ABAbababab

Aug 11, 2012

I had a wonderful experiencing working with Sam on my new car purchase. He was very knowledgable and professional. I was in at 0930 and out by 1200 with my new 2012 Honda Fit. Sam even moved everything from my old car to the new one, I mean everything, even put the garagedoor opener in the same spot. I would definitely work with Sam again in the future.

MichellePatrick

Aug 7, 2012

I recieved excellent service, even when I was not sure of what dealership and type of vehicle I wanted, when I was contacted by Skip I did not feel pressured and was given great information and options. When my husband and I came to purchase my Honda Civic Skip was very accommodating and connected with my husband immediately and I am very satisfied with my vehicle choose thanks to Skip.

Renee Colonna

Aug 7, 2012

Leon Mason made my experience wonderful and stress free. He took the time to answer my questions and concerns.I feel like the deal I made was good one and happy with my car so far. Only 4 days old.With the research that I did I feel that Honda was the right choice.Thank you Leon Mason!

JBorger

Aug 1, 2012

Our sales consultant Robert was very friendly and willing to work hard to negotiate an acceptable sales price for a new car after we came in looking for a used model. Robert was knowledgeable about the Civic's features and explained them easily to our teenage daughter. The overall car buying experience was favorable.

GDickerson135

Jul 31, 2012

I bought a car from here a few days ago and I have to say, it has been the best car shopping experience I have yet to have. The salesman that helped me "Mr. Luis Maldonado" was extremely nice and knowledgeable about the vehicles I was interested in. He was very patient with me while I was making my decisions. He also sacrificed his time to do me favors such as; programming the radio and connecting my Bluetooth.I highly recommend this dealership and especially Mr. Luis Maldonado!

bill huether

Jul 29, 2012

I live fairly close to two Honda dealerships and after shopping for a couple weeks I decided to stop by Courtesy Honda in Sanford. When I got there I was immediately greeted by Luis. He was very kind and greeted me and my family kindly. After briefly telling him what I was looking for he said he had the exact car. When were asked to sit inside and allow him to do the foot work and locate the car on the lot, it was very hot. After looking at the car I was convinced this young man knew his stuff, so we bought the car. Since then he's called to check with us and see if we had any questions as well as to thank us for the purchase. I will be going back in the future in the event I need another vehicle. 2 thumbs up!!

peten013

Jul 29, 2012

Purchased our second Honda within 5 weeks, received the same outstanding service as our first visit, purchased our Civic first and just purchashed a Accord. only different we had a different finance manager.

waterangel77

Jul 26, 2012

Skip Sage is courteous and friendly. He is honest!! You don't feel like you're being taken advantage of with him. Skip was concerned about my needs when it came to finding the vehicle model. The deal was quick and easy!! The sales manager Mike and finance gentlemen Robert were also fun to interact with...they made the whole experience enjoyable.

MARJORIE MACBETH

Jul 25, 2012

I HAVE TO SAY THIS WAS THE BEST EXPERIENCE BUYING A CAR THAT I HAVE EVER HAD. GRANT BOWDEN LISTENED TO WHAT I WANTED AND FOUND IT FOR ME. HE WAS KNOWLEDGEABLE ABOUT THE CAR, POLITE AND HELPFUL. KEVIN ST.LOUIS DID HIS BEST GIVING ME THE CAR AT A PRICE THAT WAS FAIR AND AFFORDABLE. I DID NOT HAVE TO SPEND AN UNREASONABLE AMOUNT OF TIME TO COMPLETE THE DEAL. WHEN IT WAS TIME TO RECEIVE MY CAR,KEVIN, MADE SURE THAT I UNDERSTOOD HOW TO OPERATED ALL THE GOODIES IN THE CAR. HE TOLD ME IF I NEEDED ANY FURTHER HELP WITH ANYTHING THAT I SHOULD JUST GIVE HIM A CALL.

CatherineDavey

Jul 24, 2012

I was very impressed by his friendliness, knowledge of the vehicle and professionalism. I would highly recommend Sam and this dealership as they did a terrific job! So glad that I came back to Courtesy to buy another Honda.

DaraC

Jul 24, 2012

This was my first time purchasing a late model car from a dealership, and especially as a single woman, I was apprehensive about the sort of patronizing, typical high-pressure sales experience I could expect. I was very happily surprised to find nothing of the sort from Courtesy Honda. Everyone I dealt with, from finance manager Robert to my excellent sales rep Sam Baradhi and his manager, Brooke, who kindly assisted me in getting both of my vehicles back to my house, was friendly, respectful, and went out of their way to be helpful and make sure I understood all the terms of the purchase and address any questions I might have. They offered me such a fair price on the vehicle I wanted -as I knew from my preparatory internet research- I didn't even bother haggling. Highly recommended.

Dsciarini

Jul 24, 2012

My experience at Courtesy Honda was great. Smooth transaction Brian Alburtus did a fantastic job getting the car I wanted at a great price. By far the best experience purchasing a car to date. Everyone I interacted with at Courtesy was respectful and friendly, no hassles here!

nravinder

Jul 24, 2012

Very friendly no pressure sales approach. They went the extra mile to help me with my credit. I received my wanted price upfront early in the negotiation.

Professor Paul

Jul 22, 2012

Skip Sage was great for us. He steered us away from saleable but problematic vehicles and toward the ones that would work best for us. He is very personable and knowledgeable and just let the vehicle sell itself. When an issue came us, he was quick to resolve it while maintaining a pleasant, helpful manner. I would recommend him to anyone.

kbrosch

Jul 21, 2012

We felt really good about our purchase of a Honda Odyssey at Courtesy Honda. Brian and Leon were very honest about price on the vehicle and gave us their best discount right up front with no hagggling involved. The dealership is very large so they have a great selection. I highly recommend this dealer!

bruple

Jul 18, 2012

I was mislead about the car during the whole purchase process. My diirect questions were met with lies to cover up issues with my 2005 Volvo. This included a musty smell that the salesperson said would go away. It turns out the smell was from a leaking window that now leaves an inch of water puddled on my passenger side floor every time it rains. Also the dealership sprayed painted the leather seats to cover up stains and now the paint is coming off and it looks horrible. A/C does not work either. This is less than a year after purchasing the car and no less than 7 trips to Courtesy Honda to remedy the situation. The extended warranty I purchased is as useless as the sales staff and management.

TheWongs

Jul 16, 2012

Sam and Eddie brought buying cars back to life and made it exciting without the pressure like before. I am definitely going to refer my family to people I trust!

Jmartha

Jul 15, 2012

I cannot rate the experience highly enoughRobert Rivera worked patiently with my situationaccommodating 4 kids in tow,And demonstrated the utmost integrity, empathy, and helpfulness throughout the purchase process.Actually had a competing dealership's salesman tell me about my "trade" vehicle's issues, "where'd you hear that diagnosis? Well if Courtesy Honda said that's the problem, then THAT's the problem. No question about it."I would trust my buying or servicing to this dealership ahead of any other.

maggiereeves

Jul 13, 2012

Staff was friendly, and professional, and worked with me to get me in the car that was best for my lifestyle. I had purchased my previous car from this dealership, and will do so in the future.

TheHargroves

Jul 13, 2012

Our overall experience with Courtesy Honda far exceeded what we'd expected and there is no number rating enough to show it. Our salesman, Sam Baradhi, was understanding of our needs, in tune with our situation and he provided us with a solution within our budget quickly. We came in and walked out with a new Pilot at our price in 30 minutes. Even the service crew was top notch making multiple efforts to resolve a miscommunication I'd made with the running bars/side step. I have been a Honda customer for more than 12 years. I have been a customer of Courtesy for over 6. I will be a fan of both for a lifetime. Great job guys!!!

Marvin Powell

Jul 10, 2012

Brian was excellent to work with and was very helpful, friendly, and knowledgeable. He made my first time car purchasing experienceless intimidating and easier to understand. Brian would be a reason for returning to this dealership.

Cnick

Jul 9, 2012

Skip Sage helped me with the new purchase of a 2012 Honda Odyssey. I live in Jacksonville Florida and by far Skip gave me the best offer of any dealership I contacted. The people were friendly and answered all our questions being extremely knowledgeable and professional . Best of all there were no surprises...what he quotes was exactly what my deal was. It was worth the drive to purchase my new vehicle from Courtesy Honda. Chris Nickas

Jvrsantiago

Jul 8, 2012

Our experience was wonderful at Courtesy Honda. Leon Mason & Mike Poole were great! Always making sure we were comfortable and understanding of all my options. We did not feel pressured at all. Also, Eddie Santiago in finance was helpful and friendly. I will recommend Courtesy to my friends.

lsriramgupta

Jul 5, 2012

I called Leon Mason for purchasing my new car , he was excellent in explaining every information that I needed.He had the paper work ready in few mins without any hassles and everything worked perfect!Thanks for your help Leon and Its my pleasure meeting you!RegardsSriram

Munchiniwa

Jul 5, 2012

Dropped in to have a spare key made. Said they would not make the key unless I had the title or registration with me. Told them the car was in for an oil change but they didn't care. They said "it was the law". Checked with David Maus around the corner and there is no such law. Checked with three locksmiths in the area and they thought I was mental. I've had many spare keys made in the past and no dealership has EVER given me the grief of this place. I can't believe that any organization would go so far out of their way to destroy a relationship with a past customer. And I DO MEAN PAST!!! When this Civic Hybrid reaches its time to go, that's the LAST Honda I will ever own.

cnoto1128

Jul 4, 2012

Leon Mason and Kevin St. Louis were great! I communicated with Leon via email several weeks before the purchase and called him when I was on my way to the dealership. He had the car and all paperwork ready with a deal we couldn't pass up. This is my first Honda purchase and after working with Leon I see myself coming back for years to come because he made our experience enjoyable and hassle free! Thank You so much, I love my Accord!

oldkeywest

Jul 1, 2012

We bought six cars in five years and have recommended our three kids to the dealership. Each of them bought a car there. I think that says it all!

Bhayes

Jun 30, 2012

My family is thrilled with our purchased and the Courtesy Honda Team was a pleasure to do business with. Grant was thorough and swift with the purchase process. Mike Sulieman was also great to work with, making the buying process enjoyable. Eddie did a great job working us through the final paperwork and getting us into set up for the future. Great team, great vehicle.

JulGalaxy

Jun 30, 2012

I'm the proud and happy owner of a new 2012 Honda Fit, feeling very confident about my purchase and extremely pleased with my buying experience at Courtesy Honda. My sales consultant was Sam Suleiman. Sam is knowledgeable, patient, friendly, thorough, and definitely represents the best in courtesy for Courtesy Honda. In particular, looking back on this experience as a female car-buyer, Sam never gave me less than full credit and respect for my intelligence and my understanding of my options, while also giving me the benefit of his expertise. I had 2 test drives, 2 full quotes on a Fit and a Civic, and felt no pressure during the negotiation process with Sam, Mike Suleiman, GSM, and Todd Leonard, Finance Mgr. During the close on the deal, as with Sam, Todd offered me choices and information, but there was no pressure to add extra packages to the bottom line. Better yet, Todd improved on the initial APR I was offered by the time we sat down to close,and I got a really decent trade-in value for a pretty beat up 2000 Corolla. Do your research, go to Courtesy, ask for Sam.

cjkarp

Jun 29, 2012

Went here after leaving another dealership. New it was to good to be true. I left after about 30 min finding out I was getting anew car. They call me following day saying now need more money down and or a cosigner. I said no. The salesman continued saying he wanted to improve my situation. Well to that they did not they ended up shotgunning my credit so bad the my beacon dropped majorly. If that's how you help people count me out

Klboccher

Jun 28, 2012

Mike was extremely helpful with helping me to lease a new Honda pilot. My husband leased an accord from him a couple months later & was also very satisfied with his service. Thanks Mike!

analfonso

Jun 25, 2012

They were helpful and made the process easy. Brian was very courteous and Todd made the finance process smooth. Sam was helpful in showing us the features and benefits. They all work as a team, and show that they all care about their customers.

milorin

Jun 25, 2012

This is my second purchase from this dealer. I had such a great experience I came back even though the location is more than 50 miles away from my residence. They took exellent care of me and most importantly did not waste my time.Thank you Sam, Mike and Todd.

2kaiser

Jun 23, 2012

Mr. Poole, Was one of the best car saleman we have had. He was polite, not pushy, knew his stuff, knows the product, { listened to what we wanted and what we said}, this is very rare in car sales. He worked our deal and respected or opinion on the value of each vehicle. Mr. Poole should be in Management training the other salesmen on listening to the customer and providing customer service.

ddb50

Jun 23, 2012

professional dealership great working with mister pool and sam and everyone . a truly professional organization that's why I will always buy from courtesy honda

Alexandrialee09

Jun 21, 2012

Helped a friend purchase a car last night, the team composed of Skip, Robert, Kevin and Brian were all very accommodating and worked a wonderful deal for a wonderful car. We will definitely be back to their store to have the vechicle serviced and maybe one day buy another car from them. GREAT SERVICE.

Ashley129

Jun 20, 2012

My experience was wonderful at courtesy Honda. The first dealership I went to that I didn't feel like I was being hounded. Everyone was very polite and didn't make me feel pressured. The atmosphere was homely. The 2 gentlemen I dealt with were great! Always making sure I was comfortable and understood all my options every step of the way! I will recommend courtesy to my friends and family!

DBOGGS1

Jun 20, 2012

Great customer service without alot of the negotiating. Andre found exactly what we wanted and the lease went smoothly. Eddie in finance was helpful and friendly. This is the third CRV we have gotten from this dealership and there is a good reason.-great products and customer service!

mikek917

Jun 20, 2012

Once again, I had a phenomenal experience at Courtesy Honda. I originally leased a 2010 Civic in 2010 and was very happy with my experience and really enjoyed working with Sam Baradhi. When I returned the vehicle, I went to the dealership and worked with Charles and Sam Baradhi again on leasing a new vehicle. I had a great test drive in a 2012 civic and was very happy with the experience. Charles and Sam were very welcoming, knowledgeable and friendly. They were able to get me a great monthly paymment which was similar to past payment and also included sun roof and Bluetooth! Im very happy with the experience. Sam was able to answer all my questions and complete the transaction quickly and Robert got me through the paperwork very carefully and quickly. Great job Sam, Charles and Robert. Ill see you again for my next vehicle!

jboccher

Jun 19, 2012

Mike was very accommodating and took the time to listen to our needs. We ended up taking three test drives before deciding on the right vehicle. Mike was patient, not pushy and informative about all the vehicles we drove. Would definitely recommend Mike and this dealership.

LAURA & PAULO

Jun 19, 2012

HE TOOK HIS TIME TO OFFER US THE BEST PRODUCTS AND SERVICES FOR OUR NEW AUTOMOBILE TRYING TO ACCOMODATE OUR BUDGET TO THE BEST POSSIBLE SERVICES PROVIDED.

Ryan smith

Jun 19, 2012

I went there thinking it was like all other. Dealers no way bobby was great helped my girl with great price and he was kind and polite I will never buy any where else again

toodles1972

Jun 16, 2012

After dealing with a dishonest unscrupulous employee over the phone, who lied to us and would not return phone calls and after waiting for an approval for 2 days, we finally decided to drive the long distance to the dealership and demand service. We finally met a nice man Leon Mason who facilitated our deal with a bit of negotiation from Mike Sulieman. Finally, we signed with Sammy Naba in F&I. He as an excellent salesperson because he talked us into an extended warranty on our Certified Honda Accord as well as a maintenance plan and made it work within our budget. Overall, we left feeling better. Our daughter was happy to drive home her new (used) car for her high school graduation gift.

bsdriggers

Jun 16, 2012

Buyer Beware.... Advertised PRICES and quoted values will CHANGE when you get to the store. I visited this dealership after having several phone discussions and email correspondence. Courtesy Honda had provided me a sale price for their vehicle and a trade-in value for my trade. I emphasized that I was happy to make the trip to their store and complete the deal, but I asked one more time by phone to verify that the numbers provided to me were real and would not change. They confirmed, so I made the trip. I drove their car. They inspected mine. We agreed that I wanted the car I had picked out and that my trade was in excellent condition. Then..... They added $4K to the cost. They said I could choose whether the $4K was added to the previously quoted and advertised price of their vehicle or they would reduce the amount they quoted for my trade. I told them I was displeased and that we had agreed on the numbers prior to my trip. The sales manager told me that I should have known better.... That I should have known they could not have really honored the deal that they had quoted me... I have had good experiences past at other AutoNation stores and other Honda stores, but Courtesy Honda operates more like an old school used car lot. Buyers beware of bait and switch and bold face lies...

peignans

Jun 14, 2012

Give it to Mr Bob Bruhn, director of service, he save the day. After weeks of going back and forward with the service department and their previous director on a service issue with my preowned Pilot, he fixed it in 2 days. His the only person I trust in the service department because he gets the job done. I'm very happy with the service he provided me.

angp

Jun 13, 2012

Grant is the ideal salesperson for Honda. When you have a product that sells itself, high pressure sales are not necessary. What I look for is a knowledgeable resource committed to helping me find the product that best meets my needs. Eddie was a refreshing change of pace from past experiences with finance managers. He was thoughtful and customer focused. They were both an absolute pleasure to deal with and bring to life in person the commitment to quality and excellence that Honda is known for.

midgefl

Jun 13, 2012

My husband was in contact with the dealership about the car for several weeks. He was updated regularly about when the car would be in. Never had to guess. I was not sure I would like the car because it was not the color I wanted but I when I saw it I loved it right away. I have had so many complements on the car. We could not have asked for better service for Sam, Brooke and Robert. Very down to earth and easy to deal with. They all took to my husband"s HUMOR and went with it. Not everyone knows how to deal with him. They were great. We will most deffinatly recommend your dealship to anyone that I know who is looking for a new car!

dewdrop19

Jun 11, 2012

All of the Courtesy Representatives assisted me with enthusiasm and provided me with the best package for the car I was looking for. From financing to discussing my options, the car buying process was wonderful with this dealership.

amurphygcss

Jun 9, 2012

By far the best new car buying experience we have ever had.Mike the GSM was extremely courteous, professional and portrayed a veryhonest and ethical approach to working with us.Victor and Sammy were very knowledgable, courteous and had our geniune interestat heart.In the finance area, Robert was just great. Very supportive and thorough.We would recommend this dealership to anyone.

LKMaryLady

Jun 7, 2012

It was nice working the Brian Alburtus. Brian was very knowledgeable & informative in that he took the time to explain to me about all the features on the particular car I wanted (which was the 2012 Honda Pilot), he was very helpful in explaining the car buying process, and he took the time to answer all my questions and ultimately was able to help me get a great deal!! Thanks.It was also nice meeting Todd Leonard. Todd was very helpful & very nice while guiding me through the financing process of my new Honda Pilot purchase. Thanks. This was the 4th car I have purchased from this Honda dealership going back to Jimmy Bryan Honda and I am very happy with the whole experience.Thanks so much to both Brian and Todd!!

jclaramunt

Jun 6, 2012

I went in to get an oil change and my brakes done and I met with Jan and Skip and they were fantastic, they were able to upgrade my car to a 2012 and lower my payments.I am extremely happy with the service. This is my second car with them and I will definitely be buying another through them.ThanksJeremiah Claramunt

jway99

May 30, 2012

I did internet research on 30 models of cars prior to visiting a dealership. My research was based on a leased vehicle. From down payment, excess mileage charge, fuel economy, lease term and finance company involved, Honda outshined the rest. I then was blessed when I called Courtesy Honda and became acquainted with my salesman, Mark Dowell. After some questions and answers I decided to let Mark handle my car buying needs. Within a few hours, Mark told me to come pick out my car. He had all my financing in order. True to form, I closed my deal in about 2 hours at the dealership. At Courtesy Honda, it is as professional as they come from beginning to end. I highly recommend them to anyone, they will make your car buying experience an enjoyable one. THANK YOU ALL!

NewHonda12

May 30, 2012

My experience at this dealership started out great and turned into an AWFUL experience. I told my friends and family to never buy from this dealership. Needless to say, I bought my car from another dealership due to the rude manager at this dealership.

juribe

May 29, 2012

I have been shopping for a new civic for a while. after visiting courtesy and meeting with Luis I knew I found the right place. Everything was great from the price of the car to the financing. Luis is very knowledgeable and very kind. I would recommend them to anyone looking for a new car!!

aazaire

May 28, 2012

Stopped in looking to test drive a CR-V. There met Luis. He answered all odour questions and showed us the great selection of cars that they had. The entire visit went so well the we actually bought the car. Luis was very polite and showed the store while we waited. I recommend this dealership and Luis to whoever is looking for a new vehicle. 2 thumbs way up

jimbomvp

May 28, 2012

Sam "Osama" Suleiman was friendly, and very courteous! He made are experience buying a car relaxed. We would recommend him and courtesy Honday to family and friends.

joemama8167

May 28, 2012

Victor and Eddie were very helpful and did a great job! My indication of the price is not due to them but due to the fact that cars are expensive. My deal was acceptable.

dfullerton

May 27, 2012

I have bought many cars from this place. Leon is the best! Wes was the best finance officer we every had when closing the deal! What a great team!David Fullerton

theboysmama

May 27, 2012

This is my second lease from Courtesy Honda. Sheik was awesome!! He didn't pressure me, let me have my space and best of all he was attentive to my whole family!! My kids loved him... dealing with a 3 and 7 year old while trying to purchase a new car is not the easiest thing to do and he made it amazing!! We were able to get a price we were both comfortable with and he made the deal happen in a quick time frame!! Eddie did quick work on the paperwork and got us in and out very quickly; which was great because my patience with those adorable kiddos was starting to wear thin :) I would reccommend them to anyone in the market for a new Honda.. it is a drive from Daytona but definitely worth it!! Thanks again guys and we will see you in about three years for another one ;)

vgoldsmith

May 27, 2012

Sam Suleiman is the greatest salesman and you are very fortunate to have such a dedicated person in your dealership. The entire purchase process was very easy and we are hoping to bring in my Mother for Sam to help her. Sammy Naba in finance was also a pleasure to work with and the finance paperwork went very smoothly.

AKPedrotty

May 26, 2012

I went in looking for a Certified Pre-Owned Honda Civic. I knew the year, mileage and monthly payment I wanted. While I was flexible, I knew what I could afford. They worked hard to get me exactly what I needed. It was a no pressure sale.I am very happy with the purchase I made at Courtesy Honda and would definetly recommend them to friends and family.

Boricua_01

May 15, 2012

Sammy Mike, was very helpful and knowledgeable about cars and detail of everything around the Dealer. Great person!.. Sam Abunabba; cool person, knows he's job really good, in English and Spanish.. "Time is Gold for Him". Adryunne Wilson solve my problems.. Thanks to all of them I have my 2012 Accord..

khaly23

May 15, 2012

Had the best service of any dealership I have ever been to. Would recommend then to any one looking for a vehicle. Everyone was very helpful and very nice. I had my 8 month old with me and they made sure I was in and out very fast.

queencleo

May 15, 2012

I came in for oil change/service for my 2009 CR-V and walked out with 2012 Honda CRV I love it.. I won't trade it for anyhting. Great in gaz, affordable. Sam Abunabaa, thank you is not enough and doesn't fit you enough. Great knowledge, hard worker and very passionate. I really appreciate.

rhoni7

May 14, 2012

I bought my 1st Honda 5 yrs ago from Courtesy, and have had all my service done at this location - always excellent and professional. My Element was just totaled out in an accident, so I needed a replacement vehicle. Shopping for a vehicle was not in my plans or budget. This wasn't an exciting event for me. I shopped online and came to Courtesy to test drive a pre-owned CR-V. Sam Baradhi was very kind and helpful throughout the entire process. He was not pushy and went out of his way to help me purchase the right vehicle. He and Kevin were sensitive to my hesitations about a major purchase and helped me meet my price and find the best interest rate for my financing. Eddie Santiago was great in the financing of my CR-V, taking a great deal of time to answer my questions and explain forms and warranty options to me. I have never been disappointed with my level of customer care at Courtesy. These gentlemen turned a stressful situation into a positive and satisfying one.

blackisbeauty

May 14, 2012

I was greeted with an enthusiastic sales man, Mr. Leon Mason, he was very attentive to me as a customer as well on point with what vehicle would be more designed for me, and my everyday lifestyle. I am very pleased with Courtesy Honda this is my second automobile purchase with Mr. MASON, he always make it worth your wild, its a smooth transition that does not take all day.I'm looking forward to the pleasure of enjoying my new 2012 Crosstour.

honda 11

May 14, 2012

All the staff were very helpful and explained things well. I would highly recommend this dealership as there is no sales pressure and are all very friendly

millikan60

May 13, 2012

Victor Guasp was excellent and professional sold me my 2012 CRV. will recommend him to my friends. Also, Sammy Abunabaa took excellent care of my finance. Adryunne Wilson took care of all my concerns. Was not happy with Bobby Criddle speed talkingand talking down to me but Victor saved the Day! Thank You,

amandac7377

May 12, 2012

I am a buy it new, drive it until it dies car owner. After much research, I was ready to purchase a brand new Honda Civic, our first new car in 11 years. Sheik quickly walked out to greet my husband and I. I was surprized at his quick, intelligent professionalism - he made no assumptions looking at our 11 year old Nissan we drove up in! Long story short, Sheik provided excellent attention, answering and discussing with us our options. Along with Sam who was wonderful at the finance table, we were tagged and out of the dealership in under three hours! BTW, I love my new Honda Civic! Thank You Sheik and Sam!

peignans

May 12, 2012

I have to say this car buying experience has been the most pleasant and relaxing of all the car buying we have done in all my years. Very friendly and caring staff. I got a Pilot with the features my wife and I wanted at the price point we wanted. Mark, Sam, and Mike did an excellent job making us feel like home. This was a stress free purchase and a very fast one. I will definitely recommend this dealer to anyone.

acosta1147

May 11, 2012

Sam was so easy to work with and made our car-buying experience something we really enjoyed. With a growing family, we were in the market for something bigger than our Toyota Tacoma. Sam found us a Pilot that was perfect for us at a price that just couldn't compare to any other dealer! Sam was incredibly knowledgeable about the Pilot and the trim package it came with. You could really tell that Sam's friendliness was genuine and that he loves his job. We recommend Courtesy to everyone!

german2

May 8, 2012

Mr. Andre Perez displayed a high level of courtesy, professionalism and knowledge by reducing my anxieties in selecting the best options for my new 2012 Honda Odyssey.

gunmetal

May 5, 2012

Usually hate the whole car buying experience,but sam and everyone else we spoke with made it a whole lot better than what we had experienced in the past.From the time we we're greeted at the door everyone was friendly and doing whatever it took to earn our business without any pressure or bs,if you know what i mean.Sam was the best,eddie did a fine job,too!!Thanks to everyone at courtesy honda.p.s.we came in just to look,you made us such a fair deal we left with a car!!

hgfr22

May 5, 2012

Eddie Santiago, was very professional,friendly,helpful,informative. Saw to our every need. Gave us the best price,suitable to our needs. Let us know he was very appreciative of our business.

mystisis1

May 5, 2012

I would like to say "THANKS" to the ENTIRE staff of Courtesy Honda for a GREAT overall experience at working so hard to close the deal on my purchase. I have bought several cars throughout my lifetime and this was the most enjoyable and least stressful of making such a huge investment. As a consumer, all of my needs and expectations were met and surpassed every experience I have encountered at making a car purchase. I appreciate their time, effort and kindness, as well as expediency in my particular situation. I recommend this dealership among any that you could visit for your purchase of a new or used vehicle. Friendly, knowledgeable and hard working staff combined with experience and a great deal of integrity would be words I'd use to describe the "Courtesy Honda" family. Thank you for all of the work and for making buying a car an actual true pleasurable experience. Thanks For everything!!!Blessings~Misty

staletrend

Apr 30, 2012

Sam Baradhi provided an excellent buying experience, without hassle or pressure on the sales floor. The process was quick, painless and actually enjoyable. You can shop around as much as you want, but know that Courtesy Honda is very competitive with their pricing. Eddie Santiago was the icing on the cake, making the financing and closing quick and easy. I would and will recommend this dealership to anyone buying a car in the central Florida area.

Fcooper04

Apr 29, 2012

Rick and Eddie were friendly and courteous and the Dealer had coffe and popcorn available. Very clean and neat building as well. I was happy with the deal and it took less time then any car buying experince I have had.

jkoors

Apr 27, 2012

These people are incredible. Leon was great to deal with, no pressure and offered us an incredible deal and Dave was good on service info!

BTMoore

Apr 26, 2012

I was in the market for a car more economic on fuel. After visiting several dealerships, I decided to try Courtesy Honda. Having owned Hondas in the past I am aware of their value and fuel consumption history. I was able to walk the entire lot and view the inventory at my leisure without interruption. Once I was ready to discuss with a salesperson, Mike Poole introduced me to Brian Alburtus. Brian was informative but not intrusive. I selected a car, was introduced to Mike Suleiman and within minutes agreed upon a price. Sammy was quick to complete the transaction and was not persistent when I declined the additional warranties, etc. While I was dismayed because the auto had a recall issue and could not be delivered that evening, Mike S and Brian made every attempt to rectify and make the situation more plausible. I am impressed with the level of professionalism extended and recommend giving them an opportunity. Mike, get your PhD!

Jhosaflook

Apr 26, 2012

Sales rep (Mishka Mohamed)was fantastic and very knowledgable about the product. No hassel price matching to market. Eddie was very easy to work with as well. Very good experience all the way around.

cresron

Apr 24, 2012

Must of had a lot of caffeine. All 3 worked lightning fast. I observed that all of the staff were friendly and courteous even holding the door open for all the customers. Very clean and neat building as well.

dbarnes886

Apr 21, 2012

Great service, friendly staff. I enjoyed my experience with the dealership. Although a busy dealership they always treated us as though we were the only customer there.

Emperor Zurg

Apr 20, 2012

My fiance' and I were in the market for a new car. Courtesy Honda and Brian gave us a great, first time, new car buying experience here on earth! Brian made it fun and enjoyable. He answered any question we had but also gave us the room we needed to really explore what our vehicle had to offer. Now, we happily pilot or Japanese-Spacecraft (looking) Fit to any destination we desire, fuel efficiently :) Beats the cost of my ZurgsMobile!

Ryanjohannsen

Apr 20, 2012

My wife and I were in the market for a new family car. We ended up at Courtesy Honda where we were helped by Brian Alburtus. He knew exactly what we were looking for and provided several options for us. Our decision was simplified due to his great knowledge of the industry and its products. I will never buy a car from another salesman after dealing with Brian. His professionalism coupled with his easy going, no hassle approach put us at ease from the moment we walked onto the lot. If your at Courtesy Honda in Sanford do yourself a favor and ask for Brian!!

jspeezy

Apr 19, 2012

Having traveled to multiple dealerships while searching for a pre-owned car, I was very impressed by Courtesy Honda. In particular Brian Alburtus, who stood out as the most personable and knowledgable sales person at any dealership I had been to. Brian's helpfulness rounded out the perfect sale for me. That is why I will look to Courtesy Honda when I'm in the market for my next vehicle.

dpross

Apr 18, 2012

The dealers listened to my concerns and responded to my needs. Although I occasionally felt like I was getting different answers from different employees, eventually I felt like I received the information I needed to complete my transaction. An example of this was when one employee told me the drive train warranty was $1500 and bumper to bumper would be $400 more .... then later I was told the bumper to bumper warranty was $1500. That was odd.

Hymelj

Apr 18, 2012

Brian was very helpful and not pushy like other salesmen can be. He is very knowledgable and had answers to all my questions. I would return to buy another car from him

mdipiazza

Apr 18, 2012

This is the 3rd dealership I've ever dealt with for purchasing and the 4th for service and it's by far the best in both areas. Andre was the absolute best salesman I've ever dealt with. He was patient and thorough in explaining everything and never once pressured me for any reason, even though I came in twice (I'm a very cautious decision maker). He's also super sweet and seems to be a very nice, laid back guy. Eddie was amazing with the financing end of things. He understood my financial situation and took the time to work out a financing plan that I could afford. Throughout the process, everyone was helpful and friendly and I highly recommend them. Incidentally, I have used this dealership's service department for years on my old Honda and found them to be consistently fair and straightforward with me (which is why I was willing to travel all the way to Sanford to buy from them as well) Highly, HIGHLY recommend Courtesy for new car purchases AND service!!

Rgorzon

Apr 17, 2012

I have to say both Mr. Naba and Mr. Baradhi were very kind to my wife and I and were willing to work with us in our situation. Mr. Baradhi was pleasant over the phone and at the dealership, he was not pushy and stayed late until we found a vehicle that my wife liked. Mr Naba also was very pleasant and did a lot of leg work in getting us the best financing for our situation. On behalf of my wife and myself I want to thank you for your kindness and fine work....thanks!!!!

Ronald Torbic

Apr 17, 2012

Tim is a GREAT Salesman, I told him what I could affort and he kept me at a price that I was comfortable with! I will go back to Courtesy Honda amd deal with Tim again!!

Scott mailman

Apr 17, 2012

I have always had great service at Coutesy Honda,and always enjoyed working with Mark. Today he was just as good and courteous and helpful as always. He helped me in my trade for a 2010 Honda Accord. Sammy was great helping and was very good at explaining all the finances. Kevin was polite and helped out also. Mark was right there to greet me when I walked in,and all of them thanked me over and over and wished me good luck in everything. I would definately recommend this dealership to anyone looking for a new or used car in the future,and I will definately be back there again.

alilindsay79

Apr 16, 2012

I went to Courtesy hoping I could get a nice used car but due to credit issues I did not think it was possible. However, Mark Dowell was great working out the financing for me. Skip Sage helped me find the car that I really wanted. Neither of them was pushy nor did they try to persuade me on more than I could afford or a higher payment. Wes Williams was very personable and made the money part of the deal very seamless. I absolutely LOVE my new car and would highly recommend this dealership and the gentleman I worked with. Will definitely be back in a few years when it is time to trade this one in.

JALIM

Apr 16, 2012

the best expiriance ever ! Very friendly and professional crew. I called skip told him what I needed and when I got there he had exactly what I wanted. great prices !

ladynvan

Apr 15, 2012

The experience I had could not have been more positive. I went in by myself, without my husband, which can be a little intimidating for a woman, but they all made me feel very at ease and treated me with respect. The entire process was very easy--very refreshing from a car dealership!

nicolasa08

Apr 14, 2012

Skip and Mark made the car buying experience extremely easy and they were very friendly and courteous. My overall experience was great and i got a good deal. Im happy with my car!

Rodriguezingridm

Apr 14, 2012

We came in look for a used car not even thinking that we could get a good deal on a new car and Mark, Kevin and Sammy definitely went above and beyond to help us out. If I ever know of anyone that needs to purchase a car I will be sure to send them to Courtesy Honda!

Cbalthazar

Apr 12, 2012

I have never had a more pleasurable experience buying a vehicle than at Courtesy Honda of Sanford. Brian was a fantastic salesman....he was patient, helpful and stayed with us for several hours until we were at a comfortable price for the vehicle we wanted. We will be back looking for Brian when it's time to purchase our next vehicle!

jeremiahs

Apr 12, 2012

I was looking for a car about a few months ago. I finally decided to go with something other than a honda, but I feel that Brian Albirtus needed some attention. I was looking for something sporty that I could learn how to start tuning cars. Honda didn't have the car that I wanted and Brian really (and i cant stress that enough) how to shop for the proper car. If I ever need an SUV or Family Vehicle, I would be going back to him to purchase a car.

srathbun

Apr 11, 2012

I would send anyone to see Mike Poole-He was professional, honest, personable and very helpful. I knew what I wanted and he schieved that. The finance department was also terrific. I appreciate the direct, friendly, bottom line....

karateman50

Apr 10, 2012

Skip and Sam were both great to work with. Skip worked with me via phone and email to get the deal we could both live with. Sam was also great during the finance work. There was never any pressure to buy anything extra, it was offered but I didn't feel any pressure whatsoever to purchase anything.Great experience all the way around.

lmicke65

Apr 10, 2012

I am a repeat customer and this is the fourth vehicle that I have leased from this dealership. Grant Bowden has assisted me with two purchases over the years and I think he is the best. Grant is friendly, courteous, knowledgeable, and always professional. I had the opportunity to meet Eddie Santiago and I have nothing but high praises for him also. He made the finance portion of my lease stress free with his pleasant personality and professionalism.I always recommend Courtesy Honda to my friends/family and will continue to do so in the future! Thank you,Linda Mickenberg

gokul

Apr 9, 2012

If you are ready to buy vehicle then this is the right people you need to talk to you.I bought honda accord ex in 2 days and took delivery in less than hour after reaching dealership.No pressure on buying anything else.Great dealership and great people.

rbolam

Apr 9, 2012

very easy, upfront pricing, smooth transaction would high recommend this dealership. It was easy to get help, Bill was very helpful, friendly and listen to what I was looking for. Kevin guided me and also helped with my car choice. Sammy made sure we understood everything that we were signing and didnt rush us through the buying process. I wish there were more places in life as easy to deal with as Courtesy. Thanks again guys and will definately will be back for my next car purchase

ancperrin

Apr 5, 2012

I really like the purchase we made at Courtesy Honda. We received an excellent car. I rated customer service/quality of work/friendliness with a score of "5". The reason is because I felt that it was a genuine experience. At the heart of everything, that's what I'm looking for in any kind of service... genuine behavior towards me as a customer.I rated "overall experience" and "Price" with a "4". One of my stipulations was that I did not want too high of an interest rate. When presented with the interest rate, while still out at the lobby tables just prior to filling out paper work with our Finance Manager, I asked for a lower interest rate if possible. The form went back to the front desk and came back within a minute with a lower interest rate as I requested. The difference in the interest rate made a substantial difference in the amount of our monthly payments over the life of the loan. This action alone made me wonder whose best interest was at heart. Ultimately, we're looking at 2 completely different total prices for the car, depending on which interest rate was used. I'm glad I asked. I feel bad for the person that doesn't think to ask and ends up paying more. Personally, I want to know that Honda is doing everything to secure my lowest rate, without me having to investigate. As small as the action was, it spoke volumes to me, especially when we're in an economy where people are hurting financially but really do need a reliable vehicle and the best thing to do is finance.The Sales and Leasing Consultant I worked with was great! I really enjoyed working with him. He's the one that helped negotiate it at the front desk with the loan officers. I would definitely recommend him to my friends. Next car I buy I will definitely have him be our point man.Our financial manager was also great. He was quick, efficient and helped bring clarity to the financial packaging of the sale.Overall, the car is great, the people I worked with were great. It was just that one issue with interest rate of our loan. And let me be clear, that had nothing to do with our Sales and Leasing Consultant or Financial Manager. I can only speak the highest of them and their service. In the end, I will definitely recommend Courtesy Honda to others.My only recommendation would be that Honda strives to ensure the overall best deals and rates for its customers.

DPedersen

Apr 5, 2012

My wife and I have bought or leased 3 Hondas at Courtesy since 2010. Sam Baradhi has given us excellent service and great deals. Pleasure working with him and the entire team at Courtesy Honda. Mike Suleiman made sure everything went smooth, as did Mark Dowell and Sammy De La Rosa. Charles Twilley and Sam Suleiman, helped out on explaining the workings of the radio/Blue Tooth on my wife's CRV. Service department has been great in resolving any issue and always has my car clean and shiny when they are finished. Prompt, knowledge and eager to please.Love our Hondas! That 2012 Odysessy is a GREAT van. Super comfortable, drives like a dream and it can haul ALL kids, stuff, sports gear and tow our boat too! My wife loves her CRV for zipping around in her travels and its great gas mileage.SO if you need a car truck or van, CALL COURTESY and go see Sam Baradhi and the team.

Ispi007

Apr 4, 2012

The dealership is always pleasant and clean, and the staff is friendly an attentive to my needs. Bill Coley is always ready to help and is very effective when selling me a a car. I have bought many cars from Bill, and its because he shows me the respect and dedication I expect from a salesman. Both Kevin and Eddie follow the same customer service I feel with all the staff at Courtesy Honda, and always give me the deals I can feel good about when I drive off in my new vehicle. As I mentioned, I have bought many vehicles from Courtesy Honda and visited the service department many times for routine maintenance, during does times I would like to thank Tom Welch for all his help which makes my appointments with service go that much better. In summary, Courtesy Honda has been a good friend to me when it comes to selling me a vehicle.Thank You,George Osma

Jessmc500

Apr 4, 2012

Amazing experience! I was able to do everything over the Internet & then just come in & sign the papers. No pressure sales & they gave me the best price.

elemkc

Apr 2, 2012

We were looking for a car for almost a year. After dealing with many dealerships and many salesmen, we finally bought a van from Leon. He was so pleasant to deal with and gave us EXACTLY the deal we were looking for. We actually brought home a Sienna the weekend before but the dealership wouldn't budge on price. So, we ended up at Courtesy and are so happy with our new Honda!

fforet

Apr 2, 2012

Skip was a great person to work with, he is very down to earth and made me feel comfortable and went above and beyond to help me get the deal I wanted. This is the second car I have bought from this dealership and I will continue to come back!

GrumawdrivesaHonda

Apr 2, 2012

The team at Courtesy Honda, Wes, Skip and Mark listened to me. The criteria regarding price, fuel economy and a car that holds resale value was/is very important to me and they worked hard in every aspect to make this a pleasant experience. Thank you.

kjhnsn7

Apr 2, 2012

I have never worked with such a fantastic team when buying a car. They looked out for me and the best interest of my family.

rmlalji

Apr 1, 2012

Bill Coley is the reason we keep coming back to Courtesy Honda in Sanford. We first met Bill in 2010 with our first purchase. Bill has always made us feel very welcome and comfortable with the whole buying experience. His calm demeanor and patience is impressive; and he has always been respectful throughout our our time at the dealership. The entire team worked well with us, including Mike Suleiman and Eddie Santiago who were equally helpful. They were willing to answer all of our questions. I would recommend anyone to visit Courtesy Honda at Sanford for their first car buying experience.

mdrig217

Mar 31, 2012

Great salesmanship,knowledgeable,friendly,low pressure sales. Would return for business year after year.Service department outstanding. I was given the beste deal possible on my trade-in and on the accord exl. I am very happy with Courtesy Honda and hope to do many years of business with them.

bodna

Mar 30, 2012

Everyone I dealt with was very courteous, friendly and professional. Eddie worked hard to get me a great interest rate. I love my new Honda CRZ, they had it when other dealerships in the orlando area did not.

Omagiclover

Mar 30, 2012

Mark and Skip Sage were absolutely teriffic when we purchased a vehicle with Courtesy Honda today. I cannot imagine a more comfortable and friendly experience purchasing a vehicle! These two will always have my business!

wisejohnson

Mar 30, 2012

I gave this rating because all the people I worked with made sure that I had a good buying experience.They worked out all problems.

Douting65

Mar 29, 2012

Mike was great , I really enjoyed our conversation. Skip was great to work with. He was really down to earth and demonstrated good people skills.

lisaannmaraine

Mar 29, 2012

I have gone to several dealership searching for a used Honda Pilot for the past week.I had the opportunity to speak to Sam Baradhi who persuade me to visit Courtesy Honda that they have great deals. He kept calling me with updates and even though Courtesy Honda is a bit far from my home, I still decided to stop by since he was so determined.I must admit that I was very impressed by the friendly staff at your dealership and Sam's friendly and pleasent attitude, he is very easy to approach. We made a few negotations with other dealers, and even though your Honda Pilot was priced a littlehigher than one we saw earlier in the day, I still decided to buy from Sam. My husbandhad wanted to go back to the other dealership but I told him that Sam has been workingvery hard for a week to find me a vehicle and I feel guilty not buying from him.He was very helpful in finding the right vehicle for me as well as the price to fit our budget. I think he is very knowledgable, convincing, and does not pressure you to buy but at the same time he make it difficult to walk away from doing business with him. He seems to be an honest person that will go the extra mile to help his customers. Your finance manager Sammy De La Rosa is also very pleasant and helpful. He has a lot of patience and explains the whole financing process well.Over all I am happy with my purchase and has already recomended Courtesy Honda and SamBaradhi to a few of my friends and relatives.

rachmeis

Mar 27, 2012

Bill Coley and Osama Suleiman were great salesmen. Bill made the experience very stress-free and was very friendly. Osama was very nice and helpful, he explained how to use everything in the car such as the bluetooth capabilities. Overall great buying experience. I love my new Civic!

nataya073

Mar 24, 2012

Ginior was very helpful and understanding at what I was looking for in a car. He very helpful in explaining how do set up the features in the car.

ekaterinalade

Mar 23, 2012

I bought new Honda Insight 2011. My sales person was Mike Rowe and my finance manager was Eddie Santiago. Mike was friendly and knowledgeable about the features of the car. It was important to me to know all those new features because my car is hybrid and operates a little different from the regular car. The test drive was good too; I got to experience how the car is before buying it. Mike was patient and friendly and he answered all the questions I had. Eddie Santiago walked me through the finance part of the purchase experience. He helped me well with paperwork, explained well about extra warranties and services they offer. He also helped me with getting loan approval from my bank. I just told him the bank I want to go with and the approximate finance APR, the bank gave me lower APR then what I thought it would be. I had a lot of questions and Eddie was patient with me. These guys made the whole process easy for me. And they were nice to my husband when we came back to finish signing paperwork. I will do business with you guys in a future. Thank you.One last question though, why are there no ladies in your team?

Lisa Owen

Mar 22, 2012

Our family has purchased a total of seven cars from Courtesy, the most recent three have been bought with the assistance of Mike Rowe at Courtesy Honda. Mike is knows his product and listened carefully to what I wanted in my new car. He walked me right to it. I drove one car, and bought it. I love Honda, and I will return to Courtesy and only buy from Mike! Eddie Santiago makes the finance part of buying a car fun, seriously. He also listened and we ended up with the add ons we needed, no more than that. We laughed through the whole procedure. Thank you Mike and Eddie. I love my new Civic.

philbrhk

Mar 22, 2012

I was very pleased with the customer service at Courtesy. Charles Twilley was my sales associate and he literally made the process painless for me! He was friendly and helpful and I felt that he was honest with me. It was a great experience. Eddie Santiago was the "deal closer." He worked very hard to give me the best deal possible. He was not pushy with some of the extra offers that Honda offers at the time of closing. I enjoyed the entire experience. I have been a Honda customer for 14 years. I have never been disappointed with my Honda and now I have found a dealership that didn't disappoint either!

redphimu

Mar 22, 2012

Bill is the greatest:-) :-) :-) :-) :-) Thanks for a wonderful buying experience!!!:-) :-) :-) :-) :-) :-) :-) :-) :-) :-) This is my first brand new car. I was very nervous about buying a new car. I was so scared about financing and hoping that I would get a good rate. I appied for financing through my own bank, which done business with since 1997. Bill suggested that I apply for financing through Honda. Billthought I could probly get a lower interest rate. He was right I got a much better interest rate than my bank offered me. It took me three visits, lots of questions, a bunch of phone calls, and a test drive to make up my mind. He patiently answered all my questions, never pressured,and put me complete ease. This is definitely 1 of the best buy experiences I've ever had. Next time I'll forget shopping at any of the dealers, ill just come straight to Bill and buy my next Honda. Thanks Bill your the best, see you in three years,:-) Stephanie S. MilanMarch 22, 2012

knutie79

Mar 20, 2012

My first experience with Courtesy Honda was in 2009. I wanted to Lease a 2010 Honda Pilot. I made contact with Sam Baradhi and was able to hash out all of the payment and lease options via phone and email so that when we went to the dealership everything was streamlined and went extremely smoothly. Everyone was laid back, friendly, and we never felt pressured or rushed.My lease was supposed to be up in November 2012, but I got a letter from Charles Twilley in March 2012,(7 months early) informing me that I could trade in my Pilot for a new 2012 Honda with no money down and have the same payment. I was skeptical, of course, but once I spoke with Charles over the phone I knew what he was telling me was straight forward with no risk or penalties. I went to the dealership the next morning, picked out my new 2012 Pilot, and true to his word, Charles presented me with a payment that was $80 lower than my current payment with no penalties or money down on the new lease. Sam even checked in on me to make sure everything was going well!By the time I got into the Finance Managers office, Sammy De La Rosa, my 1 year old son was getting pretty cranky. Sammy made sure I knew exactly what I was signing while moving quickly and keeping a smile on his face.Every time I enter Courtesy Honda in Sanford I know that I'm going to be taken care of, whether I'm just in to have my car serviced or leasing/ buying a new car. It's a true joy to work with these people and not many people can say that when purchasing a car.

ymaldonado88

Mar 19, 2012

Skip is by far one of the best car sales person that I have dealt with. He made the whole car buying experience so much less stressful. He was very patient with me throughout the process and clearly answered all of my questions. He is easy to talk to and a very knowledgeable individual. I'm reccomending him to all my friends and you bet that next time I need another vehicle he has my business! Thank you Skip for all your help!

TheNovaks

Mar 18, 2012

WE purchased our first Honda from this dealer back in 2010 and when we were looking to add a second car to the household we remembered how easy it was to deal with thema dn went back. Sammy Mike took all the time with us that we needed to decide on a car for my husband and then worked to get us the deal we were comfortable with. Not only that, he went above and beyond to offer me a trade on my current vehicle and get me in a new upgraded van for less than I was currently paying. He is a very friendly, courteous and patient salesperson and when we need any new vehicle we will be back to see him.When we went to finance (both times) Sammy De La Rosa was very professional and pleasant to work with. He wasn't pushy and when we gave him an answer he accepted that, and we appreciated that. He was contious of our time and got us out of their quickly, without us feeling rushed.We have and would again recommend this dealership, they take the headache out of buying a new car.

Vsharkey

Mar 17, 2012

I went with Skip instead of the different dealership I was working withbecause of his friendly attitude on the phone and his promisethat I "wouldnt find another dealer that would work as hard for me.I felt comfortable with the guys here, not like at some otherdealerships where you are treated like a commodity instead ofa person. They were great!

Jackie Bottorff

Mar 15, 2012

My experience at Courtesy Honda went smoothly from the moment we arrived on the lot and worked with Bill Coley and ending with finance manage Eddie Santiago. I was skeptical upon arriving since I had leased a Toyota for the past 4 trades. I was thrilled with the deal I negotiated and felt at ease with the whole experience.

sileasta2012

Mar 14, 2012

I recently Leased a Honda Odesey from this dealer ship.When they called me on the phone they give me a good price.Then I go there and they tell me that my credit was a lot lower than what my credit was so I could not get the .09% financing , so we decide to lease it becouse of the monthly payments being cheeper , no one told us that when leasing you got to pay interest too.That cought us complitley by surprize.We were excited about this family car, than I started reading the details on what we were gone pay it anded up a few thousands more than we were suposed to .I called them on sunday to see what is going on they said will look in to it and they will call back It is wensday today and still haven't gotten the call back.Mondey me and my husband went there in person, to talk to them Bobby and Brian were not there , and Edi did help us with his little mess , he took responsability at least .Left a writen message at front desk for Bobby of Brian to call me back and help me understand the extra charges ,they never called me back.I am sure they did everything they could to accomodate us to buy this car , however the fact that bothe of them never NEVER CACLLED ME BACK TO CLARIFY THE EXTRA CHARGES.So CHECK YOUR OWN CREDIT before you go and buy a car there.Pay attention to detail a lot of attention, and ask all your question before you do anything.They are HELPFULL they will work with you,but keep in mind there are there to make a proffit and sometimes in sales things are not fair at all especailly for the me the consumer.

sshepmspt

Mar 13, 2012

Richard did a great job for us. It was a no nonsense experience and we felt that he treated us beyond fair. He also went the extra mile to answer all of our questions about the cars and the eventual vehicle we purchased. We are very pleased with our new honda and would recommend Courtesy Honda and Richard St Louis to anyone interested in purchasing a vehicle. Thanks Richard

tnguyen157

Mar 13, 2012

Richard is one of the best salesmen I have ever dealt with. He was very patient with me as I considered used autos. He was great at communicating and answering any questions I had. At no point did I feel pressured to make a purchase. Richard wanted to be completely sure of what I wanted and did everything to make that happen. After weeks of test driving used vehicles and waiting for the right color, I decided to go with a new Accord. Got a good car at the right price. Even post sale, Richard was still assisting as if I didn't make a purchase. Any other salesman probably would have just given up, but not Richard and I commend him for that. If it was not for him, I would probably be making a purchase somewhere else.

leonaakins

Mar 13, 2012

Mr. Dowell dose not just do his job he becomes your friend. He goes above and beyound to help the people he works with and the people he works for. Having a employe such as Mr. Dowell is such a great asset to your company.

froglickr

Mar 10, 2012

Sammy Mike was friendly and pleasant to work with. Knowledgeable about the products and not aggressive. We look forward to working with Sammy again. Thank you, we are very satisfied.

Kathy10440