AutoNation Ford Torrance reviews

Tommy Chau

Sep 21, 2016

Very pleasant experience. The staff were great. Milika T was wonderful and very helpful. I am grateful for my new vehicle. Thank you very much.

Acjr

Sep 17, 2016

Good service, Peter provided any information and was very helpful.

John Wolf

Sep 16, 2016

The service plan that I purchased at the time I bought the car is worth every cent and I would recommend it to anyone.

Linda B.

Sep 9, 2016

It's my 3rd car that o bought there, I always go Back to this dealership because I have had a great customer service, hassle free and they always took care of me. Joseph was awesome from start to finish. I recommend all my family and friends to him 100%.

Dan

Sep 8, 2016

Ron Smith was fantastic help to get us going with most of the details on our 2016 Edge and he did a lot, this is our first new car in 14 years, wow what a car and a lot to learn. He is very knowledgeable and a great salesperson to work with on buying our new car. I would highly recommend Ron Smith and Auto Nation of Torrance, CA. We drove 80 miles to meet him and very glad we did, Thanks Ron

Mario Robles

Sep 8, 2016

Good fast service and included all the "Recall" Service's for my Fusion Energi

Jo Ann Rodda

Sep 7, 2016

Tom Noone was very nice. Went in to have my car serviced. Even though I would not have used it, I was surprise they did not have free coffee and something to snack on.

John Quinn

Sep 4, 2016

Super happy with the whole experience Everything was smooth from beginning to end

Tom Miller

Sep 4, 2016

I had the pleasure of being greeted By Isaiah Wilkerson upon arriving at the Dealership. He was knowledgable about the truck I was interested in. Isaiah took me through the whole process of my purchase. Thanks Isaiha!!!

Amanda Hernandez

Aug 31, 2016

Just got a new Explorer from them and it was such a great experience. They worked hard to help me out, make me comfortable and it was the best car buying experience I've ever had. Thanks Alex (Misael) Samayoa for being so amazing!

Valued Customer

Aug 31, 2016

Excellent service from Tom Noone. My car was finished in the time promised. Always courteous and professional.

Necole

Aug 30, 2016

Was very thorough and helpful. Came in for an oil change and found out my brakes were very very low. Went ahead and got them replaced.

Tom Thomas

Aug 30, 2016

Best price in so cal , very clear, no hidden agenda, honored what they presented , very fast and smooth process,

TiffanyDJ

Aug 29, 2016

I bought a used 2012 Ford Focus from them February 2015 and everything was fine. Eventually the transmission started having problems due to a recall. Fast forward to April of this year and I was able to trade in my troublesome focus for the 2016 Fusion at a dealership closer to my house. When I purchased my focus, I also purchased the extended warranty so I was told that I could get a partial refund on my warranty since I traded the car before it was up. I filed for my refund in May and was told it would take 8-12 weeks (ridiculous much?!). Well, 12 weeks was up August 8th. I called and left several messages with Alex in finance (who took my paperwork) and never got a response. He eventually sent an email saying he would look into it and I haven't heard back from him. That was 2 weeks ago. Since i didn't hear back, I called and left a message with the finance manager and i haven't heard from him either. I have been avoiding visiting the place in person because it is quite a drive but I'm about to show up and go off.

Marion Scharffenberger

Aug 28, 2016

Work is always done in a timely manner. Service rep was very courteous.

Jeffrey Ebert

Aug 25, 2016

very happy with the service. They preformed the repairs needed in a timely manner.

Frederick Carr

Aug 23, 2016

Tom was able to arrange for repairs without an appointment. My Expedition was ready 4 hours after dropping it off.

brian

Aug 20, 2016

great!!no problems!!!............,,...............

Andy M

Aug 19, 2016

Friendly and fast. However, did not ask me if I needed a ride anywhere. Other than that, service and facility was good.

Ed Maiden

Aug 19, 2016

We were in a bit of a time crunch, so Rob totally helped make our buying experience very smooth. Got the car we wanted at a great price w/0.00% for 72 months. Phong, our finance manager took care of us too. Lot's of warranty extras at really low price!! Great work guys!!

Jose Alvaro V. Meneses

Aug 16, 2016

I just came to see what options were available. I got a good deal in the end.

Ziwei Chen

Aug 10, 2016

very good experience~Peter offered me a good price and his service was very helpful

Eduardo Garcia

Aug 7, 2016

Very happy whit the lease of the new ESCAPE 2017 S i like the new body and interior. Mr Joseph Mistrihj is the master of the RED CARPET LEASE make it fast and easy, financial department is great. As a Ford loyal costumer is great to deal whit AUTO NATION FORD TORRANCE.

Bruce G.

Aug 3, 2016

The sales team was very patient, listened to what I wanted and made extra efforts in procuring me with exactly what I wanted in my Ford Explorer. They even drove cross town in heavy weekend traffic to get it done.I feel, I got the best deal in town! And, believe me, I did my research and visited other Ford dealerships.Kudos to my sales team!! Diana (Internet Manager) Caddy (Sales Manager) and Phong (Finance Manager)I call them the Dynamic Trio! I highly recommend them and #1 Auto Nation Ford Dealership.

John

Aug 2, 2016

My experience at Auto Nation Ford in Torrance was good.

Katie J. Alvarez

Aug 2, 2016

We've been searching for a family car and almost we were going to purchase the pathfinder but one of our friend told me to see Joseph at auto nation for the Ford Explorer and Joseph was so good and he gave us a very good customer service and a good deal too.

Yolanda Pedersen

Aug 2, 2016

I was extremely pleased with the service I received from Joseph MistrihAutoNation Ford Torrance. Joseph is an exceptional person and an assist to AutoNation Ford.

Hanki Lee

Aug 1, 2016

very good price and honest people.very good price and honest people

Toni

Jul 30, 2016

Peter Young was great. He was very helpful with no pressure. ..

Damone

Jul 29, 2016

The buying experience was very fast and enjoyable

Donald

Jul 29, 2016

I had a good experience but I realized when I arrived home that they did not apply my reward money to my bill. I am not sure what can be done.

MarkO

Jul 23, 2016

Good product, Horrible purchase experience Don?t buy a car from this dealer, they waste your time. If they have the car you want, get another dealer to get if from them and buy it there.It has been over two months since the automobile was purchased from Torrance Ford AutoNation on PCH. I deeply regret not trusting my gut instinct and walking away from the dealer and purchasing a car from another dealer. The experience was unpleasant, unnecessarily lengthy and has ultimately diminished the pleasure one typically enjoys with a new car. I assumed with time the experience would be forgotten and the product would outshine the dealer, alas this isn?t going to be the case. I?m being sent emails and receiving calls form them after requesting that I be removed from their list and being promised it would be taken care of multiple times. Maybe I?m talking to the wrong people I?d assume the salesman, Miguel Mendoza and Stephen Ferrara the GM would be able to do this but apparently not. Events:1. May 13, 2016 went to look at the cars. Was not approached for over an hour when I was on the lot and in the showroom. Was approached when entering my car leaving.2. Leaving May 13th, when asked about a trade in, Mr. Mendoza sent me a link so I could enter the information and get pricing. Why would he have not taken care of this or gathered the information when standing next to the potential vehicle?3. May 22, 2016 called and arraigned to come buy the car. When I arrived, I was told the car was not there and no paperwork had been done to expedite things. I should have left and told them to call me when things were ready. 4. The car was ?found? after I showed them the printout from the website from an hour ago. This took about an hour. 5. Paper work took 2-3 hours to prepare. Price was with a purchase agreement, have good credit and put over 50% down. I should have left prior to waiting 2 hours. 6. During paper signing I was offered additional options and warranties. I quickly and politely declined. When the warranty offer was brought up the second time, I asked if there was something about the vehicle he knew that I should know about. Mr. Gunkut did not understand my question so I explained that I did not understand why when I was buying a new car that ?everyone? at the dealer was telling me was great would need an additional $5,000 in warranty; what is wrong with the car that would require such an extensive increase in price of over 10%? At the third offer, I should have left without the car. 7. Given a dirty car. (Foot prints in the back seat, plastic seat covers and Styrofoam in the cargo area.) Had to vacuum it the next day. That is OK, this is a wonderful way to enjoy a new car and get to know it better. <sarcasm> Curious, I?d think an organization that valued people would not need to address the following <more sarcasm>: - Why was the car not available or ready when we agreed to meet?- Why was the paperwork not done ahead of time as suggested?- Why are additional features and warranties brought up at the financing? - Why did the salesman not review the car?s features while the paperwork as being done?- Why was a dirty car given to a customer in the dark? - Why am I still receiving calls and emails when I?ve asked the salesman, Miguel Mendoza and Stephen Ferrara the GM to remove my name from the contact list, all it does is remind me of the poor experience I?ve had at the dealer? Lastly when the car was taken in for a couple of warranty issues. I was told I?d hear from them by noon. (I dropped if off the previous day) When I called at 1:30 June 27, 2016 the vehicle had not been looked at. This cost me an additional day without a vehicle as the car was not ready until June 28th. Don?t go to this dealer, they waste your time

Lisa

Jul 21, 2016

The battery suddenly died on my Explorer at a location close to the Ford dealer. We walked over to the Ford dealer and assistant service manager, Jesus Cisneros, very graciously immediately drove us back to our car and tried to jump start it. Although it was hot and the car wouldn't start right away due to some corrosion on the battery, Jesus hung in there. When we finally got it started, Jesus went back with us to the Ford dealer and arranged for the battery to be replaced right then and we were back on the road in less than an hour. This was fantastic customer service! Thank you!

Gabriel

Jul 19, 2016

Very fast buying process, the sales man took time to help us and explain everything.

Detwings22

Jul 17, 2016

Bought a Ford Fusion from Bob Barrenechea. Great salesman! Very friendly and knowledgeable. Wasn't pressured. Very professional and polite. Would recommend dealer, especially Bob "O". He also has called me several times since purchasing my vehicle to make sure everything was okay and willing to answer any questions. I don't have any, but appreciate the follow through.

Jorge Estrella

Jul 15, 2016

All I can say is my family and I had a great experience , Joseph Mistrih was fantastic!! I definitely recommend it.

Elvia

Jul 14, 2016

Very good buying experience. Everyone who help me very nice

Robert Kunesh

Jul 13, 2016

My Explorer experienced transmission shifting issue. It also needed it's first maintenance visit. The Dealership immediately took care of it Monday morning and drove me to work. The Explorer was finished and ready for me at 3PM without any charges to me....No lines, No hassle, No problems..

Marc

Jul 7, 2016

Worked with Josef on ordering a 2017 mustang gt. He kept me updated every step of the way. Was incredibly professional and helpful with every question I had. Would recommend to anyone looking to get a new car!

Nora Moreno Hernandez

Jul 7, 2016

AutoNation Ford Torrance was our first stop on our car buying journey. Robert Coronel was just great from the beginning and won us over with the 2013 Ford Explorer. We didn't buy that same day but went back the next and got the deal we wanted ! Couldn't have asked for a better car buying experience! Thanks!

Miguel Gerardi

Jul 5, 2016

The service was great, the part arrived as promised. The installation was quick .

Pasquale

Jun 27, 2016

Everything was exceptional due to the advisor Tom Noone.

Anita DC

Jun 21, 2016

Miguel and his fellow associates made it easy as 1,2,3. The process was simple they made me feel comfortable and my kids.

Me, just me, a Huge fan of Ford

Jun 17, 2016

I did not receive a fair trade in value by almost $4,000. I would have liked it to have been at least comparable to the value Carmax gave me since I had intended to get another Ford, because this was not the case, I am still looking.

faye kelliher

Jun 16, 2016

buying this vehicle from auto nation was made very easy due to the great help i received from RonSmith. His knowledge and throughness made this a simple experience. Thank you again.

John

Jun 13, 2016

good, except for the company that does these reviews making me type 50 characters

Rene

Jun 11, 2016

I bought three cars from this dealer ship and the experience has always been great that is why I used this Dealer ship to service my cars. Tom Noone in the Service Dept. is Great!

Ron

Jun 5, 2016

Changed oil and transmission fluids and replaced 2 batteries.

Andy

Jun 3, 2016

Debbie was great with us. She is very customer service driven and stayed with us and helped us set up everything in our new car.

Annie

Jun 2, 2016

Was treated poorly at Toyota. Now, Ford is my new home. I love my cmax hybrid energi. This is the best car I have ever had. Love charging it at night and waking up to 26 miles of clean driving and unlimited miles on the gas motor is a plus for going on longer trips. Love the leather black seats with white trim and the high energy of the car. The service department is friendly and can answer questions quickly.

Eunice

May 30, 2016

We are very happy and thankful with the excellent service,thank you very much!!

Laura

May 26, 2016

My consultant, Miguel Mendoza, was terrific. He answered all of my questions patiently and thoroughly. I did not feel rushed or pressured. I knew what I wanted (to lease) and AutoNation Ford made it happen

Julie

May 25, 2016

Impressed with rep's interest in my time and comfort. Very positive experience.

Maurizio

May 18, 2016

Everything is great, the representative who take care of my account he is always nice and available with good advice.

ALev

May 17, 2016

I was in the market for a 2016 Ford Explorer XLT with the 202A package. My local Ford dealer spent 3 weeks trying to dealer trade for the car to no avail. I went to Cars.com, searched for the car and found it at Autonation Ford Torrance. I test drove the car and it was sold to someone else 5 minutes later. Debbie hustled to find a similar car at another dealership, traded for it the next day and because of fair negotiations on my used Murano and her hustle to land the car, the deal closed the next day. They didn't over promise, communicated often and I was on my way. My only point of feedback is to let the Internet Manager do her job and keep the Sales Managers off her email. Too many cooks in the kitchen can scramble up the communication and customer experience. Overall I'm happy and thank you for the hard work and good customer service.

Jeffrey

May 16, 2016

Very nice experience. This was the first time I had my car serviced here.

Jana N

May 14, 2016

Great experience! Spencer was helping me out. Not pushy just super friendly and very knowledgable. His manager worked with me and gave me a fair deal on my lease. I just love my new Edge!!! Will recommend this dealership to friends and family. Five stars all the way!!!

Dave Wall

May 13, 2016

I have been dealing with Tom Noone since 1990. Always excellent, efficient, reliable service.

Brian

May 12, 2016

Small problem resolved FAST!!! Surprised to find that my Truck was washed and vacuumed even though I did not buy it there.

Albert

May 10, 2016

I had a great experience but was a little shocked when I was informed that I needed new brakes. I am not sure why I wasn't made aware the last time my car came in for service that I might need new brakes the next time that I come in and was shocked to find out that it wasn't covered in anyway on my service plan which I purchased when I bought my vehicle. This was the first time that it needed major work to be done. Stewart Santos was great.

Winifred

May 10, 2016

I have been an owner of a Ford Taurus, Crown Victoria and now a Fusion hi-bred.Each car has been a winner giving me many years of sound and comfortable transportation. The best part of all of it has been Tom Noonan, who has given me excellent service care on all the cars. He really knows his business ,is highly ethical , and is a super human being. In fact, it was knowing that he would be there that tipped the scale in my choice between the purchasing my current ford and another make of car. He is and has been for years an enormous asset to the company.

Elijah

May 3, 2016

It was quite invigorating during the whole process of my first purchase, that I came back in less than 4 weeks later ready and willing for my following car purchase for a close family. Support Good Business!!

Janice Lim

May 1, 2016

Everyone at AutoNation Ford Torrance was very nice and helpful. I don't buy cars often - my last one was a 2000. I don't like the pressure you usually get at a car dealership. But the experience I had with AutoNation was fantastic. They were patient with me while I made up my mind. And once I decided what I wanted, they got my cars quickly. Makes me think I need to buy cars more often.

DBS

Apr 29, 2016

I bought a new F-150, using special order to get exactly what I wanted. Salesman was very knowledgeable and helpful. I got a fair price on my trade-in. Things went very smoothly when I actually bought the truck. No complaints.

Disappointed jj

Apr 13, 2016

I brought my 2000 ford excursion here for a coolant service and other services paid them and left thinking they had done a good job come to fined out they never did the coolant service on the truck it over heated on me took it back they replaced all my cooling system hoses installed a brand new radiator gave me a 3000.00 dollar bill and said your car is like brand new again gave me a 3 yrs unlimited mile warranty a month later truck over heats on me again took it back they said the radiator was defected replaced it 2 days later the truck over heats on me again I take it back now their telling me I need to replace my engine because my head gasket is blown out and they won't replace my engine they want me to pay 6800.00 because my car has 185,000 miles so we're the warranty they gave me this people are crooks they don't care about you as a customer they just want your money do not take your cars near that place always heard this stories but din't believe it till now it happened to me.

Annette

Mar 27, 2016

Like buying any car, theres always the process of dealing with the Financial service guy. Diana Flores the sales rep was very helpful in selecting the vehicle I was looking for. The overall experience was good even though it was late night and the financial service guy was grouchy .

Ed H.

Mar 21, 2016

Mr. Joseph Mistrih is always very accommodating and goes the extra mile to make all transactions simple! Highly recommended!

Glenn Hattori

Mar 16, 2016

When I drove up to the service driveway on Friday-March 11, 2016, I was greeted right away by the Porter. He commented on how nice my Explorer looked. I let him know that I had a 7:00am appointment with PAUL GONZALEZ. He brought out PAUL from his office & he greeted me. He opened my car door & we both walked over to his office. He held the door open to his office for me and offered me to sit down. I let him know that I had coolant leaking from the engine area. He gave me an estimate on the repairs. He was going to do a FREE technical inspection on my SUV. I gave him my 10% discount coupon & he said that he will call me later that morning to tell me what he found. I was in and out of the dealership in 10 minutes! I got a call from him at 10:00am. He told me the problem, the cost and told me that it should be ready by Monday since they would have to order a part. The next day (Saturday) I found a phone message from PAUL saying that my Explorer was ready for me. What a surprise! But unfortunately it was too late for me to pick it up since I just came back from hiking in Griffith Park. I went on Monday before noon and PAUL greeted me with a handshake and explained to me all the repairs and the total cost. The $$$ amount was high but I was just glad that my Explorer was running like new again. Paul walked me over to the Cashier and he shook my hand again and wished me a good day and he gave me his business card. Beatrice was the Cashier that rang up my invoice and she called the Porter to have my Explorer brought out to me. Picking up my SUV only took me 10 minutes. The people that I came in contact at AutoNation Ford Torrance treated me with respect and with professionalism. I had a very nice experience with the Service Department personel. I would recommend this dealership to anyone in need of service on there auto. I was especially glad to have been serviced by PAUL GONZALEZ. That is the reason that I gave 4 stars to this dealership.

Hamad

Feb 24, 2016

Went to buy from them and went out happy buying a Mustang. Great customer service even if u face some problems woth ur car they would solve it for u to make u return home happy.

Steve

Feb 21, 2016

Debbie Ivie was a great sales person during purchase and with follow up afterwards. The price for my trade in was very fair the first offer.

Mike Roberts

Jan 31, 2016

Great buying experience and quick turnaround at this dealership

Jonathan

Jan 23, 2016

The folks at AutoNation Ford Torrance were very helpful and worked hard to get me the car I wanted at the right price. It's been a while since I came away from a car dealership actually feeling good about my purchase. Thank Ron and Debbie!Oh, and I've been loving my new 2016 Ford Focus ST!

Selma

Jan 23, 2016

I have Ford Taurus SelI purchased it 4 yrs. ago.The service was excellent and the staffs are very helpful.

Edwin Jongsma

Jan 17, 2016

We are happy with our purchase. Bob was a great help, the buying process was fun

Todd McK

Jan 15, 2016

I was looking for a 2016 Ford Escape SE - and AutoNation had one on the lot. Took it for a test drive and was happy with its performance and ride.The friendly salesmen work with me to get the price where I needed it to be to fit within my budget.

Jaime Vasquez

Jan 12, 2016

Godd and friendle approach by Sales Manager George Kalaja who provided me with all answers to all my questions.

Megan Fowler

Jan 12, 2016

Thank you so much to Jesse and the team of mechanics for making my 10 year old car work like new again. I appreciate all your hard work to ensure my comfort and safety within my own car.

Ms. Anderson

Jan 10, 2016

3 day unwind policy really works. Had problems with the car I bought, returned it to the dealer, they cancelled the deal. I bought another car, almost identical to the first, without the problems of the first. Dealership was extremely understanding and accommodating.

Tim

Jan 8, 2016

Ron Smith is an honest, no pressure, salesperson with a ton of knowledge.

Kavoos

Jan 5, 2016

Tate Mackenzie is one of guys by ford help us to approach good decision. I will recommend him to my relative.

Doug Ransom

Jan 2, 2016

After three dealers only Auto Nation Ford Torrence provided me with what I asked for without the usual double talk about what a great deal they were offering me, The salesman pointed out the features of the car gave me the out the door price and closed the deal without the double talk that complicates an automobile purchase. He listened to what I wanted to know. Gave me clear answers. This is the fourth car my family has bought from this dealer in 2015!!! There is a reason.. Customer service balanced with value.

Ray craparo

Jan 2, 2016

My salesperson made everything easy straightforward no haggling I got the exact car I wanted and left the dealership good about everything

Hendrik Rouwenhorst

Dec 21, 2015

My sales person, Roland, was great however the closing guys "Alex" was not pleasant, he lied, bulls..t and misrepresented the brand. I would not be doing business in the future if this fellow would be involved in my closing transaction.

sportsfan

Dec 16, 2015

go see anthony, he will take care of you. he provides great service and will get you a fair price

Deborah Johnson

Dec 15, 2015

There are not enough stars here to explain what a wonderful experience I had with Ford Auto Nation! This was the first time in buying a car that I wasn't harassed, pressured or felt I was being told lies. Deb Ivie is awesome and so is all the others who helped me get a great deal. Deb was patient and never forced me into anything. She answered my questions and gave me peace of mind that most dealerships don't do. I would recommend Deb and all the folks at Ford Auto Nation if you are interested in buying a car! I love love my Fusion! Best decision I've made AND it's an American Car - so proud. Thank you Deb and all those who helped in getting me into my first luxury car. I'm having a ball! God bless

Kim

Dec 11, 2015

So I bought a car on Saturday and had a flat on Monday. The call for assistance went great but they sent someone who could not fix my flat. I had to have another tow truck come out to drive me to a dealer that could not help me as they were closed. I did have one person at the dealer who should me what to do to fix the flat. Flat temporarily fixed and I drive home. Take it to the Dealer the next day. They do the repair but knock out my Lane Assist. Now I have to schedule another trip to the dealer to have them fix that. So long story shortened. Loved buying the car just not completely happy yet. I hope this is not how it goes going forward.

Victor P

Dec 8, 2015

Roland Belikow helped me with my recent purchase and everything went so smooth. I really appreciate how they put me first and do everything to satisfy me.Thank you for such great service.-Vparandeh

Michael Stadler

Dec 7, 2015

We purchased the car and within 48 hours had a mechanical issue due to a faulty clamp or hose. Called to have the car towed back to the dealer. Was told by the Ford roadside assistance that it would be an hour. Not acceptable. Fortunately we had Triple A and they towed immediately. Dealer provided some concessions due to the inconvenience which was nice. My only complaint about the dealership is their phone system and voicemail systems are terrible. The need to be replaced or reprogrammed or kept updated with proper extension lookups.

Vicky Sheppard

Dec 5, 2015

It was great nice people. Explained everything, went over the car in detail .

Rosa

Dec 4, 2015

Nice courteous staff. They were very accomodating!

Matthew Rener

Dec 3, 2015

Joseph Mistry was amazing... he made the whole process a breeze from beginning to end! Would happily recommend this dealership and Joseph to everyone!

Constance

Nov 30, 2015

Debbie and Alex were both accommodating and helpful. They helped us to get the Ford Explorer Sports 2016. Had a great experience with the purchasing process. After the purchase, Debbie was still on follow up asking how's the the car and etc. Appreciate all the help Debbie.

Jennifer A

Nov 29, 2015

I was helped by Diana and Anthony at Autonation Ford in Torrance, CA. With all honesty I was greated nicely and help by both of them. Diana made me feel as if we knew each other for years and as if my good friend was doing they best to help me. What I love most about them and Ford was that I didn't feel pressured/forced to stay there and get a car like other dealerships might make you feel. While shopping at different dealerships I experience that quite a lot and I hated that. Not at Autonation Ford, these two are truly a great team. I will definitely be referring friends and family over to them. Thanks guys for making my car shopping experience easy and comfortable. I love my Ford Fusion!

Mary Lou fentis

Nov 25, 2015

Had my car serviced. Was reminded of the necessary needs of my car due to the five year mark. When I got my car back, it was like driving a brand new car.

Steven

Nov 24, 2015

I went to buy a mustang gt and jasper was the one who helped me out along with Aurelio and both men were very helpful and kind, some dealerships have sales associates with rude but I came to Their dealer, and I do not regret it or second guess it, my first time purchasing a new car was a great experience thank to Jasper and Aurelio :)

Hagop

Nov 21, 2015

Joseph is a great man, he helped me to get the right car, the all buying process was really smooth. Thanks Joseph.

westla

Nov 18, 2015

I was interested in buying a new ford truck. Their friendly service and easy process made a good buying experience.

Diamond Perkins

Nov 17, 2015

Very friendly staff, easy buying experience. Did what they could as far as price. Pretty quick contract process.

Max B.

Nov 15, 2015

Started looking at Ford Mustangs and inquired at the Ford Website for some additional information. LUIS (LOUIE) VIGNOLO contacted me later that day. We traded some emails for a few days and I decided to hold off for a while. Louie was great about not pressuring me, and he stopped emailing. His general manager contacted me to make sure I was taken care of and there were no questions he could answer, which I thought was nice. Several weeks later I decided I was ready. I emailed Louie and he responded quickly and we set up an appointment. I went in, had a great time, and ended up going home in a new Mustang that I adore. Louie was a pleasure, just like everyone else at the dealership. I was very happy with the deal I received and the service that went with it. I would definitely go back to Autonation Ford Torrance and recommend Louie to anyone looking for a car.

David

Oct 27, 2015

Really nice service. Roy Leshaw made me feel like he wanted to make a fair deal, and not just fleece me for everything possible, unlike dealers closer to home. I'll definitely buy from these folks in the future.

Bob

Oct 19, 2015

purchased 2015 Ford Escape w/ECO Boast. Very satisfied with the car. Failed to sign all papers during the purchase. A sales manager drove to my home with the papers and OK'd a free gas fill-up when I wanted it for the inconvenience.

Bob K

Oct 12, 2015

My wife and I ordered a new 2015 F150 4 door Joseph took the time and went over all the options and features took all the details we wanted and put together the truck we wanted. When the truck arrived Joseph sent us pictures right off the delivery truck and advised it was get a service check out and detailed. When we arrived to pick up our new truck it was parked in front of the showroom windows and looked beautiful. Joseph took us for a test drive and showed us all the features of the truck and even sync or phones into the truck. My wife and love this truck and couldn't be more happy with Joseph and the staff at Autonation Ford. Thanks so much.

Garrett

Oct 7, 2015

I recently leased a Ford Electric Focus from AutoNation in Torrance. I'll be the first to tell you that I enjoy negotiating with a car dealer about as much as I enjoy going to a bad dentist in Kazakhstan, but these guys were different. They were helpful, knowledgeable, and while we did have to do some negotiation, they were honest and there was a minimum of gamesmanship. I felt like I was treated much more fairly and honestly than I was at all the other car dealerships that we visited. It was a major factor in our decision to buy our car at AutoNation in Torrance. Our salesman, Jasper Edmonds deserves specific praise for this result.

jon

Sep 30, 2015

Chris was very helpful in selling me my first newish truck2014 Ford F150

x10guy

Sep 30, 2015

Very helpful and straightforward with the whole process.

Ljdbp

Sep 26, 2015

Bought a CPO 2013 Ford Fiesta. Sales staff was very helpful. I could leave my Enterprise rental right there. Drove off that day & they let me bring in a check the next week since I wasn't financing & needed to transfer funds.

Mar Vista Happy Customer

Sep 19, 2015

Our experience was wonderful. Knowledgeable. Honest. Easy. Thank you Ron and Joseph!!!!

Danny Diego

Sep 11, 2015

Great Experience at Auto Nation/Torrance. Roy Leshaw was great and had everything ready when I got there. Jesus Moreno/ Financial Service Manger , was great as well and made the experience easy and fast and ended up getting an extra insurance with him.

La driven

Sep 5, 2015

They AutoNation Team was patient and thorough with me. They made sure I was happy and received what I needed. Great experience

Mauri

Aug 25, 2015

Diana was professional but very friendly. She was very helpful when it came to picking the options that were important to me.

Cliff Warren

Aug 17, 2015

Everyone was very helpful. I was surprised by how easy it was to learn how to operate the vehicle. I bought a Ford Edge SUV. Never driven one before.

Jp

Aug 17, 2015

Staff was knowledgeable and helpful. The facilities were clean and customer waiting area was great. Staff called when service was completed and paperwork was ready.

Paul Pease

Aug 13, 2015

I happened to take the old car in on a day when the Sales Guys stole the van that transports us back and forth. It took me home, but I had to have a cab take me back; the fare was deducted from my bill, but it was a sorry mess. Heads should roll.

L. A.

Aug 6, 2015

I had a great experience shopping for a new car at Ford of Autonation last weekend. Christian helped us and was so patient and thorough going through all the features of the Ford Edge. I felt comfortable with the entire process. And they let me think it over for a few days without being at all pushy, assuring me that the discussion could continue where it left off. I ended up going back and purchasing the exact car I test drove. Highly recommend the salespeople at Autonation Ford for a stressfree and well informed car buying decision process.

B. Taylor

Aug 1, 2015

Very low pressure. Chris was very patient and helpful pulling out several vehicles for us and going on multiple test drives. They were also very sensitive to when my wife and I needed a moment to talk. I would happily buy another vehicle from them.

Michael Botello

Jul 31, 2015

The dealer made the experience of buying a car very easy.Roy was very helpful.

Amanda

Jul 28, 2015

Roy and Aman were awesome! It was such an easy process we told them what we were looking for agreed on a price and came in to take delivery. It was so simple. If you are looking for a vehicle call Roy he will take great care of you!

Angela

Jul 28, 2015

Ivy, my salesperson, was amazing. I never felt pressured into buying a car from her. She was helpful in every way.

CindyG

Jul 28, 2015

I am currently driving my 3rd Ford, a 2009 Edge SEL. I did not purchase it at this dealer,but I always bring it here for service or repair.My go-to guy is Jesse Cisneros and he never disappoints me.This visit was an urgent one as my battery had died. After being jumped by AAA, I called to let Jesse know I was on my way to swap my battery. It was almost 5:30pm and they close at 7:00.When I arrived, Jesse quickly prepared my paperwork and turned my Edge over to a technician. I knew I needed an oil change also and hesitated before asking Jesse if there was enough time. With a smile, he told me that they could get it done.I was in and out of the shop in about an hour! I always appreciate the service I receive from Jesse and highly recommend anyone to give him a try the next time your Ford needs service or repair. I know I will keep coming back!

MirvatK

Jul 17, 2015

it was great experience leasing my ford focus from the Autonation.

Arnold Henriquez

Jul 8, 2015

Excellent customer service during the whole buying process.

Linda

Jul 6, 2015

The purchase of my 2014 Ford C Max at AutoNation Ford Torrance was a very nice experience. Debbie is excellent. She very professional and my purchase was quick. Her associates were polite too.

Ford F150

Jul 5, 2015

Debbie Ivie was very helpful in our most recent purchase of a Ford F1 50 at AutoNation Torrance. Thank you.

Kathy Mirich

Jul 4, 2015

Our leasing manager Joseph Mistrih did an outstanding job in helping us to decide whether to buy out our leased vehicle or purchase a new one. He was extremely helpful and knowledgable and provided very friendly service.

Michael scott

Jun 26, 2015

Good clean and fast very pleased will definitely come back and might buy my next ford from you.

Bebe

Jun 16, 2015

When the service manager called to say that they'd need to keep my cars overnight so they were going to arrange for a rental car, I shared that my schedule was incredibly tight as I work at a school and our graduation ceremony was going to start in an hour. Instead of saying, "No way...," Tom, the service manager, said, "Let me see what I can do." In a moment's time he'd set the arrangements in motion and I made it to graduation with seven minutes to spare. Truly amazing service. He also made returning the rental car effortless as he let me return it to the dealership directly.

Marc

Jun 12, 2015

I bought a brand new mustang gt from Roy and he was fantastic to work with. Made me feel comfortable and helped me find the perfect car. If you go here to buy anything make sure you go to Roy. Now as far as the service goes... I had to bring the car back in 3 days after I bought it for service (they screwed up and put the left rear wheel in the front and the front left in the rear. Good job ford.) i spoke with Jesus the service manager and he was very un professional and distant. Almost like I was causing him an inconvenience by being there. Overall, a great experience buying the car. Would recommend them to everyone I know to buy a car!

Art Ixta

May 6, 2015

My first car buying experience couldnt have gone any better.

Baba booey

Apr 17, 2015

Bought our car here through the Costco program! Even if you weren't to buy a car that way, I would still buy a car here as they made it very easy from initial email correspondence to get details on the car we wanted to the finance part!

eric

Apr 12, 2015

Brought the car to my credit union did everything over email saw multiple models until steve helped me nail down the perfect model. Easy and the best prices. Don't waste your time going anywhere else.

mike jr

Apr 3, 2015

My experience was great. I had gotten prices from all my local dealerships and not only did autonation ford torrance give me the best price but they had the best customer service. They did not have the car I wanted on the lot but they drove to where the car I wanted that day. they went above and beyond for me. I would recommend them to anyone looking to buy a car.

Maureen Lewis

Mar 31, 2015

As a woman, I'm not always comfortable when it comes to maintainence and repairs on my car. However, Autonation Ford in Torrance has some great service managers whom I trust. They always take excellent care of my car, are courteous and the drop off/ pick up is very easy. I am glad I purchased my car here and will continue to have my car serviced at Autonation Ford.

James Magee

Mar 24, 2015

George Yakim, our sales executive and our Finance advisor were awesome! Made the whole experince a pleasure. Hats off to Autonation Ford.

David Gyerman

Mar 14, 2015

Joseph Mistrih was our sales person, he explained everything to our satisfaction which resulted in purchasing our new car, his knowledge of the computer system has helped me tremendously, and if we have any future questions, I'm sure Joseph can come up with the answer

Pamela

Mar 14, 2015

I purchased my new car from them because of their professionalism and low pressure friendly sales approach. And I got a great price on a great car. I would recommend them to friends and family. Ask for George Hillman. He spent a lot of time teaching me the the features and technology on the car.

Elza

Mar 13, 2015

I took my Explorer to get serviced and Joe really went out of his way to get my needs met. He was really attentive and made sure everything was up to my expectations. Thank you so much, Joe! Sincerely, Elza

carterk11

Mar 4, 2015

Buying the car was great. Obviously the salesmen bend over backwards to make the sale. But as soon as you own the car, they could care less. The car was delivered to our home, yet the gas tank was empty. The saleswoman, Jeovana, promised a gas card to fill up. Never got it. The saleswoman ended up leaving that dealership without giving us the gas card, and everyone else refused to get us one. There was also a small paint defect that the saleswoman promised to have fixed upon our first service appointment. But that too is being refused because it was beyond 30 days. Who gives a brand new car an oil change after 30 days? Very rude and disrespectful. Lots of promises, no delivery. Especially Hector. Nasty person. When taking my car in for the first service appointment, the guys were standing outside smoking (right in front of the entrance where customers walk in to check in). Disgusting and unprofessional. No one greets you when you walk in and don't seem to enjoy their jobs. I will never buy here again, will never refer anyone to buy here, nor will get our car services here.

Derek Brewer

Mar 3, 2015

Joseph Mistrih is the man. He was very quick and easy to deal with when getting me an F150. I highly recommend him if you are looking for a no hassle experience.

Jesse

Mar 3, 2015

I was treated professionally from the employees of Autonation Ford Torrance and appreciate all their help. I am very satisfied with the purchase and the treatment I received.

carterk1

Mar 3, 2015

Buying the car was great. Obviously the salesmen bend over backwards to make the sale. But as soon as you own the car, they could care less. The care was delivered to our home, yet the gas tank was empty. The saleswoman, Jeovana, promised a gas card to fill up. Never got it. The saleswoman ended up leaving that dealership without giving us the gas card, and everyone else refused to get us one. There was also a small paint defect that the saleswoman promised to have fixed upon our first service appointment. But that too is being refused because it was beyond 30 days. Who gives a brand new car an oil change after 30 days? Very rude and disrespectful. Lots of promises, no delivery. Especially Hector. Nasty person. When taking my car in for the first service appointment, the guys were standing outside smoking (right in front of the entrance where customers walk in to check in). Disgusting and unprofessional. No one greets you when you walk in and don't seem to enjoy their jobs. I will never buy here again, will never refer anyone to buy here, nor will get our car services here.

Mona Mangold

Feb 18, 2015

We stopped at Autonation to test drive a Ford Escape! I had read the reviews and they were quite good. We met with Shawn Roshan, a salesman at the dealership! He explained all the features of the vehicle and he invited us in to run the numbers which we did! Shawn and his manager Shariff were very professional and they didn't push us to lease or purchase. We were so impressed with the service and professionalism, we decided to lease the car. Love, love, love my 2015 Ford Escape! A very smooth vehicle to drive!

Ed Fortelny

Feb 11, 2015

I was able to negotiate a very fair price on my new F-150 Lariat Edition, 4 wheel drive truck. Every option I wanted and then some for a below average price. Left the dealer feeling like I got the best deal possible and had no second thoughts. I would without a doubt consider Auto nation Torrance for my next purchase.

Jorge

Feb 6, 2015

My friend Jessy attended to me since 2008. Great experience.

Kevin

Feb 2, 2015

i got a used car 2008 Honda Civic but it's cool.i never driving a manual car before but when I tried once it was really fun and I like it.So I want to thank the auto nation ford dealer for the good services their costumer like me.i was completely satisfied.

Mr. Rudy Silvas

Jan 30, 2015

I really appreciated the very courteous service my cousin and I received from the moment we walked up to the car sales area. Salesman George Hillman was very professional when I met with him and presented the car I was interested in with great detail. The negotiation process in purchasing the vehicle was smooth and unpressured. I'm glad I found the car I was looking for at AutoNation Ford Torrance.

RAH

Jan 28, 2015

I leased a 2015 Ford Mustang with ecoboost. It is fantastic! Customer service was outstanding; buying process was fine except I hope that all that paper doesn't come from endangered forests! I will be back in two years to lease another Mustang. This is the most beautiful new car I have seen and it certainly is a hit with all the valet parkers whenever I go to a restaurant/hotel. Thank you for such a quality product.

Dragos Mihalache

Jan 24, 2015

George Yakim helped me with the purchase of a wonderfull 2015 Ford Mustang. He took excellent care of me during the entire process and made sure everything was handled perfectly.

Julie

Jan 21, 2015

I was referred to AutoNation Ford in Torrance through Costco for their auto purchasing program. Both Ron Smith and Roy Leshaw helped me. They even welcomed me back the following week to show me how to use my new car features as I was unable to stay the day of purchase. They were helpful in finding the car I wanted.

Marshall B.

Jan 21, 2015

These guys were very helpful and much more straight forward than any other dealership that I dealt with. They answered all my questions and were very accessible. I ma happy with the Ford Fusion Energi.

PAUL LEGRAND

Jan 21, 2015

DEBBIE WAS VERY HELPFUL AND I WAS VERY HAPPY WITH ALLSHE DID FOR ME!

Frank

Jan 8, 2015

The service met my expectations, nothing more nothing less.

Brian C

Dec 31, 2014

Debbie Ivie was our sales person and was terrific.

Mark A.

Dec 30, 2014

I dealt with Oncy Khalil. He was the best salesperson! Excellent product knowledge, great follow up, very patient and made sure it was quick and painless!!

Jffocusst

Dec 24, 2014

I recently bought a 2014 ford focus st from autonation ford Torrance. Experience was great can't complain. The car was amazing. Would recommend to friends and family to shop at autonation ford Torrance if looking for a new car. Consumer service was great and knowledge of cars was outstanding.

Craig M.

Dec 20, 2014

Bought a new car from AutoNation and had a good experience.

vince goshi

Dec 16, 2014

I was in for the 3rd of 4 free services bought when I purchased the vehicle. Wait time was reasonable, maybe 40 minutes, and they had free coffee. etc and a nice lounge to watch TV, etc. I have been pleased with my vehicle purchase and free service.

SheilaM

Dec 15, 2014

We purchased a 2015 Ford Fusion through the Costco process. The dealership contacted us - we told them what we were looking for and when we arrived there was a car waiting for us to test drive. It fit all of our requirements. We drove off a couple of hours later with our new car. They were very professional. The experience was drama and hassle free. Joseph helped set up our phones to work with the car's system and walked us through the cars features. Nicely done.

Thrilled new Explorer Xlt owner

Dec 4, 2014

I have bought my last 3 cars from Torrance Auto Nation Ford and it was always an exceptional experience. My rep makes it easy, I trust him and I feel I got a great deal! I thought I might try another car this time but when I thought about it, why change when I get great service, my car lasted 11 years without any issues and I LOVE the new Explorer xlt Why fix something that isn't brokek More than satisfied

AnthonyH

Dec 2, 2014

Walked in at 7:30pm and drove out in my new Flex at 9:00pm! I've bought many of cars over the years but man did Autonation Ford in Torrance make it a breeze! I called the Internet Salesman Jose Martinez earlier in the day he had the vehicle I was interested in up front ready to go. Jose made this a easy deal he's very knowledgeable about their product and was able to answer every question quickly and straightforward. I breezed through every part of the purchase from Jose to Sales manager Hector and Gio in the finance department. If you're looking for a simple easy process give the guys and gals at Autonation Ford a try!

Amberlina

Nov 18, 2014

My experience at Torrance AutoNation has been nothing but high reviews. Whenever I go in for service, my car is taken care completely. The estimates they give me are always correct and reasonable. The service attendants only do the work that is intended. I have never left the shop with something else wrong with my car. I get emails when it is time for my car to be serviced and I make my appt. on-line. I have never been to a dealership where the workers are exceptional at what they do. They are very cordial and pleasant. When I am ready to buy another car, I know where I'm going.

SEED Group

Oct 29, 2014

I purchased an F150 SuperCrew from AutoNation. Roland Belikow and George Hillman were fantastic. They were both professional and are pleasure to know. I would recommend any friend or family to allow these gentlemen the opportunity to sell them their next Ford purchase. Thank you Roland and George!

Tom

Oct 22, 2014

When I started going there I was pleasantly surprised by the top-notch quality of service and the friendliness of the personnel. Fast and efficient and reasonable prices too.

Jules

Oct 21, 2014

Joseph helped us with the purchase of a wonderful used Ford Fusion for our son! Joseph took excellent care of us during the entire process and made sure that everything was handled perfectly. I would highly recommend AutoNation Ford Torrance to anyone wanting to purchase a vehicle and ask for Joseph Mistrih and I promise you will be in good hands!

Judy S.

Oct 16, 2014

We had a lot of questions and Jasper took all the time we needed to help us. It was a pleasurable experience from beginning to end in purchasing our new Ford Explorer Sport!

Thilak desilva

Oct 16, 2014

I bought this explora from auto nation ford. They had the excelance customer service .special thanks to jose martinez .

Cynthia S.

Oct 14, 2014

Love my Ford Edge! I searched on the internet and found it at Autonation Ford Torrance. The car is used and Ron Smith was very helpful and informative It runs like a dream and looks brand new. I am very satisfied with my purchase and my experience. Every car purchase should be so easy!

Tom

Oct 11, 2014

My experience was awesome, the salesman (Roy) was very helpful and knowledgeable about Fords, the whole process was great, thanks

Suzanne

Oct 8, 2014

It was not a pushy, long draw out experience but a quick, professional, great prices pleasant experience. Roy Leshaw was my sales person and was perfect. I recommend Ford Auto nation in Torrance.

Lisa K

Sep 24, 2014

Ron Smith was very accommodating in helping us select our daughter's first car. We had a tight budget and he offered several purchase scenarios that helped us make the right decision for the purchase. After we made the purchase he took extra time in helping my daughter understand all of the features of the car. We are very satisfied and will recommend him to all of our family and friends.

Jennifer1969

Sep 6, 2014

This was the WORST EXPERIENCE imaginable at AutoNation Ford Torrance! These people are cheats, liars and thieves! The Sales Manager, George Rice and the General Manager, Aman Abraham are made of pure evil. Give your money to these two and you are handing money to the devil. Saturday August 30-It all began with a lease on a Ford Edge VIN 2FMDK3KC2EBA62585. George decided this was the car for me and he was going to get me a killer deal. I signed, traded in my lease on my Honda CRV and away I went. Oh, but first he had to jump start the BRAND NEW CAR! Yes, jump start! It was almost 11:00 pm and poor George was tired so he just wanted to go home. He never did a walk around, showed me how to work the electronic system or ensure the car was in any kind of working order. Sunday August 31-Upon awakening the next morning I was astounded to see scratches, dents, a missing cup holder and the tires were caked with dirt. I called George and with the sincerest apology he told me to bring the car back. He was going to get me the car in the color I ACTUALLY wanted and had originally asked for even though I was told there were none to be found. I did just that, brought the car back. He had a driver take my car to another dealer and had me sit patiently in the lobby. About an hour later he again, with his apologetic little man tone told me a mistake had been made there was no other car available, but again, a KILLER DEAL was to be made!My new killer deal was either a brand new Explorer for the same price or the SAME EDGE for a lower payment. When George brought me both deals The Explorer needed another $500.00 down and the payment was another $50.00 a month. How is this SAME price? This is just a string of lies and false promises that were made. I took the Edge lower payment deal. George promised to have the scratches and dents repaired, a new cup holder ordered and gave me the name and number for a person named Melissa who took care of issues such as these. George explained the body shop guy comes on Thursday, so in just a few short days my damaged brand new car would actually look brand new. Another 60 miles were added onto my damaged brand new car and the gas tank came back half full. Tuesday September 2-I did as instructed and called Melissa the following Tuesday. I was given the run around all day. She was either at lunch, break or with customers. Beatrice, the receptionist is really good at letting you know where everyone is and why they are not answering their calls or just blatantly hanging up without explanation. I even heard how difficult her job is-the phones ring all day long. Poor Beatrice. Wednesday September 3-After 12 attempts Melissa finally responded and apologized, apparently she was on vacation not with customers, on break or at lunch. Turns out the guy who does the body work just changed his schedule and now comes on Tuesdays. Just my luck, this was now Wednesday. Not to worry, I would only have to leave work early the following Monday so I could be on time to rent a car. I was told there were no loaner cars available. I went ahead and set up my appointment for the following Tuesday. Thursday September 4- As I walked to the parking lot next to my work to show off my damaged brand new car. I was astonished to find out the car would not start. Dead as a doornail! After taking some very deep breaths I called George, the always helpful sales manager. George sincerely apologized AGAIN and told me not to worry just get the car back to him. Huh? What? Seriously? George, the car wont start how do you want me to perform this task? George told me to figure it out. By this point I was furious! 300 miles on a brand new damaged car and it is dead in a parking lot! My boyfriend called George and explained my situation. For some reason George responds well to males, females, not so much. Miraculously, George was able to find a solution once he spoke with my boyfriend. A service tech was sent to bring me a brand new battery for my damaged brand new car.The service tech let me know he had only been employed for a month at Autonation Ford Torrance and had never worked on an Edge. He replaced the battery and was confused as to why an OLD BATTERY was in my damaged brand new car. I would have liked that answer too. After repeatedly calling all afternoon I was finally allowed to speak with a manager, Alan the service manager. Apparently managers are at lunch, break or with customers all day long. Thanks Beatrice, I know how hard your job is and taking time out answering those ringing phones to give me this information was much appreciated. I must say Alan was the ONLY person who understood the situation and demonstrated any type of understanding and empathy. My phone rang as I was leaving work and Aman, the General Manager was on the other end. Alan had relayed the fiasco that was occurring for the past several days. Aman was only concerned with my happiness and customers should never be treated this way. Thanks Aman, if only what you say was actually true! Aman explained he was going to make me happy and customers should never be treated this way. He requested I come back that evening and he assured me I would leave happy! Again, I went to the dealership and Aman whisked me into his office. He found me another KILLER DEAL! A better Ford Edge for the same price. He was going to lose $1000.00 on the deal but no worries; my happiness was of the utmost importance! Aman showed me the print out of the car and all of the beautiful options that were to be mine! Aman told me the car would be at the dealership the following evening or at the latest early Saturday morning. To my surprise Aman gave me a loaner car. Wow, I was told by both George and Melissa there are no loaner cars available at AutoNation Ford Torrance. Remember, I was going to have to leave work early the following Monday to have my damaged brand new car repaired because the rental car agency closes early. Aman even gave me his cell phone number and assured me he was always available for customers. There is even a bat phone in the back of the dealership that rings directly to his cell phone. Aman wanted me to use his number if I was ever dissatisfied with his dealership. Friday August 5-Friday afternoon my phone rang, Hector, another sales manager was on the line. He broke the news. The deal was not to be made. The car was nowhere to be found. So now I dont have my CRV, or any other car for that matter. Just a crappy loaner car with less than a quarter tank of gas. This was the final straw. I called Aman on his cell phone, he had already left for the day and explained the dealership which had the car was not doing the trade, he had tried. I was done! My boyfriend called Aman and Aman explained his promise was either Friday evening or Saturday morning. Wait, the dealership was not willing to trade for the fancy new car, how can this promise ever be honored? Aman was told to have my CRV at the dealership as I was on my way. Miraculously Aman called my boyfriend and told him the CRV and the Edge with all the options were both on their way and I could leave with whichever car I choose. I entered the dealership irate. My CRV had just pulled up with NO GAS. The Edge with all of the fancy options never appeared. The finance guy wanted me to sign all of the Edge return paperwork BEFORE they released the CRV back to me. No way, not after this disaster, these are liars and thieves. Can you imagine, I release the damaged brand new Edge which Aman took the keys to the previous evening and I am not given my CRV? Yes, I do believe this was what the plan was. They wanted to screw me as much as they possibly could! George was hiding in the back office and he heard me say what liars all of them were. He peeked out of his office and began to argue with me, telling me he never lied, whoa, thats a lie right there George! We left the dealership after 9:00 pm and my boyfriend was told the Edge with all of the options was on the way around 5:00 pm. No Edge, nowhere to be found. Another lie from this crooked dealership! Aman was supposed to text my boyfriend giving him updates to the whereabouts of the all options Edge. No text, not one ever appeared. He stopped answering his phone and refuses to return phone calls. I guess customers are not his priority. My CRV registration is locked in the business office and will not be returned to me until the business office opens on Monday. Strange, supposedly my CRV was in Costa Mesa, why would my registration be locked in an office in Torrance?

R.H.

Aug 28, 2014

Tom Noon is an excellent, trustworthy service manager and I primarily return to this dealer because of him.

Kailei Wilson

Aug 19, 2014

Auto nation ford made it really easy for me to lease my first car while most if not all other dealerships pretty much turned my business away. Their customer service was great and I can guarantee once my lease is up I'm for sure buying from them

Terry J

Aug 15, 2014

I had an excellent experience at the Torrance Auto Nation Ford Dealer. My parents have purchased 3 cars from them and most recently a Ford Edge. Their experience with Ron Smith was very favorable and when I recently needed to look for a car they suggested we go to Ron. I had been driving a 2002 Jeep with 233,000 miles, the engine was ready to die and I needed a reliable car quickly. While I was on vaction my mom was talking to Ron about my situation and wondering if he could help. Because of some financial challenges I have had I knew my credit wasn't stellar so I wasn't sure what I was going to qualify for. Ron came through with flying colors, I am now a proud owner of a 2013 Ford Escape! I had an appointment at 3:00 , he knew what I could afford so there was no haggling over prices. Before 6:00 I was driving off the lot. I am so appreciative for Ron's help and his desire to get me into a car that was good for me at this point in my life. My experience was excellent , I would give it a 10+++..

Ford Convert

Aug 9, 2014

After getting quotes from several local Ford dealerships I worked with Ron Smith at Auto Nation Ford Torrance and was able to get the Costco members discount. They were able to offer me the best price out of all the dealerships. Ron worked hard to find me the Ford Explorer that had everything I wanted and ended up getting one shipped from another dealer to his store for me. The dealership made the leasing experience very easy and straightforward. There were no hidden costs and everything was disclosed to me up front. After signing all my papers Ron went over all the features my explorer came with and showed me how to use the my ford synch and the navigation system. After driving my car for several days now I am more than pleased with the smooth ride and power that my explorer has. The navigation system and my ford synch are very easy to use and has made driving my new car a pleasure.

math teacher

Jul 10, 2014

Stewart Santos was very efficient and helpful. The work was completed in a timely manner and the facilities were very clean.

Mary A.

Jun 6, 2014

The did everything to make sure we drove away happy with the car we wanted. I'm loving it.

JudiO

Jun 5, 2014

Older woman. All alone entering a car dealership. Shark bait - right? Couldn't have been more wrong. Ron Smith, Manager Internet Sales listened (really LISTENED), repeated back my important points - took me directly to the 2014 Ford Focus' (my well-researched choice). No touting on a bigger, badder vehicle. Showed me all that were available including the exact two colors I was deciding on. Never tried to tout me on the more expensive leather seats, heated seats, blah, blah, blah. Got the keys while I studied the two cars. Went for a test drive. Ron didn't just spew out all the selling points - he SHOWED me how to . . . answered every single questions . . . just amazing. Enter Finance Manager, Aurelio Lopez - showed me how (even with my awful credit situation) it could all be done and, gave me some pretty dang expert advice overall. It was more complicated and high pressure when I recently purchased curtains at JC Penney! I would highly recommend AutoNation Ford Torrance to ANYONE with the advice, Don't be afraid . . . . . they are just amazing -- PS -- got the car with every imaginable "incentive" - almost $4,000 savings !

Gene H Greenwell, JD

May 29, 2014

GREAT EXPERENCE! VERY PLEASANT PEOPLE, PURCHASE WAS GREAT

Anthony Demonte

May 28, 2014

Thank You for the all the great service You have taken the worry out of buying a used car. My wife and I are very happy with our Ford Edge and will recommend you to all that ask about the hole process of buying from AutoNation Ford. Thank You again for service above and beyond all my expectations.

tylerg

May 28, 2014

I was looking for a reliable used car and they helped make it an easy process. I live right around the corner so I thought I would stop by and see what they could do for me. I found a car I liked and Roy made the process quick and painless. The price was great and so was the warranty so if you are looking for a new car you should definitely check it out.

Rob Oak View

May 26, 2014

Thank you, everything went smooth and I am enjoying the car!

Shawn

May 20, 2014

Roland Belikow (our salesman) was outstanding. He helped us special order our 2015 F-250. He was on top of the process, with us, the entire way. He was very diligent in keeping us informed of the delivery date. Roland's knowledge of Ford products and processes was impressive. We will definitely purchase from Roland again in the future.

Satisfied Customer

May 6, 2014

I went to Auto Nation Ford Torrence wanting to lease my first car. Barry made it very simple, explaining every difference there was between purchasing and leasing and they kind of incentives I could take advantage of with both perspectives. I look forward to my future interactions with Auto Nation Ford Torrence!

Joree

Apr 28, 2014

Tom is most helpful and I trust his advise. Thanks

SN

Apr 25, 2014

I was in and out of the dealer in two hours. A pleasure to work with.

Jennifer Hernandez

Apr 23, 2014

I went in to purchase a 2014 Ford Escape, From the start I was matched up with Ron, whom was amazing throughout my whole car buying process. We spoke over the phone, did a couple follow up calls, I told him the exact car I wanted and what features I required and Ron was on it for me. I got exactly what I wanted, it was a fast and painless process. Go see Ron at Ford Auto nation in Torrance, CA because he will give you all the upfront pricing, cost, information and make sure you are well taken care of! Everybody I worked with was super nice and super helpful.

Kathy

Apr 17, 2014

While heading out of town, my new Ford Flex's "check all-wheel drive" light came on. While on the road, I called AutoNation Ford Torrance and was connected to Steve. I ended up bringing my car in that day and was provided a rental car that allowed my family and I to still head out of town. Although the dealer had my car for a week, they ended up replacing my all-wheel drive module and I was able to keep my rental car the entire time. Although I'm disappointed in the fact that my brand new ford product needed such service, I appreciate the time Steve took to make sure that everything was taken care of.

Irene O.

Apr 15, 2014

My first time buying a new car and I have to say that they made it such a pleasant experience. I wasn't pushed, I wasn't overwhelmed. I'm so happy with the purchase I made. Such a great dealership.

Allison

Apr 11, 2014

I am the General Manager of a luxury car dealership in New York. My dealership is highly focused on delivering excellent customer service so I know what it takes to truly deliver a high quality experience to our patrons. I recently had the pleasure of dealing with Hector Marin, the New Car Sales Manager of AutoNation Ford, located in Torrance, CA. I was helping my cousin purchase a vehicle, as she was moving across the country and needed to pick up her new vehicle straight from the airport. My cousin asked me to help her out as she was concerned that purchasing a vehicle over the phone would lead to issues and the agreed upon deal changing when she showed up in a taxi to pick up her new car. Hector went above and beyond to ensure that my cousin was taken care of in all aspects. It was a seamless transaction from start to finish thanks to Hector and his team. My cousin was so happy with everything when she arrived at the dealership to pick up the car and said that they exceeded her expectations. From one industry professional to another, I would like to sincerely thank Hector Marin for everything that he did for my cousin. I would recommend this dealership and particularly Hector Marin to anyone in the market for a vehicle.

"Glo" Bunyard

Mar 25, 2014

Our experience was perfect. From the time we met our salesman, Ron Smith, to when we drove the car home - we were thoroughly satisfied. We were made very comfortable during our time there. Ron explained all of the features of our car and took adequate time in test driving the vehicle. This was our fourth purchase from Power/Auto Nation and probably will not be our last. The entire staff that we worked with was great.

Anabel Lara

Mar 6, 2014

I came to service my car and met a lady Anna who I asked if there's somebody I can talk to about buying some good SUV. She told me she could help me, and she did so together with sales manager George who was very nice. Anna is the best sales person I have ever met. She was so professional and at the same time so friendly that I was feeling relaxed like I know her for all my life. She did an amazing job, I bought very nice Flex from her and left Ford Torrance dealership thinking that it was my most outstanding car-buying experience I have ever had. So anyone looking for any car, this is definitely the sales person and the dealership to go to.

Fly Boy

Jan 12, 2014

VERY IMPRESSED with 2014 Fusion value. Lots of features are standard, and for just a bit more to move up to SE model one receives more features. I selected the 2.5 engine because I am a low millage driver for this car, so I was not as concerned about gas millage. I amnot going to pay more for a small engine. Only problem so far is my individual situation: my drive way is so steep that lower front end scrapes crown of street when exiting drive where gutter is too deep. Suggest a bit more clearance so one does not hit dips in california streets. I liked the car so much I went out and purchased some Ford stock. It is a winner!

sonjasquires

Jan 7, 2014

Autonation Ford of Torrance is great as long as they think they are getting money from you. I have had two separate issues after the purchase of my car that ensure that I will never buy from them again, and make me want to caution others against it as well. First, I traded in a mini van when I made my purchase. The lovely people at Autonation Ford of Torrance did such a poor job of cleaning it out that the guy who was looking at buying it actually found my personal information and had the nerve to call me on my personal cell phone to ask me questions about the van. I complained to a manager and was offered a free car wash or something of the like. Next, I was told to expect my registration tags from the DMV in four to six weeks. I waited and waited, and they never came. After numerous calls to the dealership and being passed from person to person and being told they'll have to call me back or having to leave a voicemail, I have gotten NOWHERE. I finally called the DMV directly, and they told me that the car hasn't been registered since Feb of 2012, and that I owe $518 to bring it current even though I didn't own it until Sept of 2013. They also told me that someone at the dealership dropped the ball since I did pay DMV fees with my purchase. Steer clear of this place. They only treat you well if they think you are going to make them some money. I should mention that the only time I actually got a call back was when the email I sent went to the wrong department and they thought I was interested in an Internet sale...

alank

Dec 27, 2013

they came through, with the color and model i needed would buy a again from them

HazelTeddy

Dec 27, 2013

Mr. Mistrih made the process very seamless and easy. He was very thorough in explaining all of the features of our new Ford Edge. He was very organized and made the paperwork signing part easy and quick. Would definitely purchase again from Auto Nation in Torrance, but only if we could work with Joe!

co

Dec 5, 2013

Joseph Mistrih was excellent to work with and made the process of very smoothly! Thank you!

Bubuilder

Nov 4, 2013

I have leased several cars from AutoNation Ford. Roy Leshaw has helped me with every deal and has been amazing. If you want great service in buying a new car call Roy!!

Mo Ediger

Oct 30, 2013

I was recommended to check out a sales person by a friend who has a friend working at the lot. He, and one of his associates worked closely with my wife and I to see that we got the best deal possible for the money we wanted to spend. Their price was lower than the dealer near by, therefore, the 45 mile trip was worth the effort. We felt no pressure to purchase a vehicle. Very easy to close since we paid cash. Since it is a Ford, we can go to the dealer close to us and get our car serviced and repaired. One week into owning a Ford Edge, we are satisfied with it thus far. Time will tell if it is a great car and lives up to standards equal to our Lexus of 160,000 miles.

BMc

Oct 26, 2013

My wife and I drove all the way from Irvine to buy our 2011 Ford Edge SEL. Ron Smith was a pleasure to work with and he constantly kept in touch with us on the availability of the Edge we wanted. From the time we test drove the Edge until we drove it off the lot was less than 2 hours. We highly recommend Autonation Ford of Torrance and definitely try and work with Ron!

Denise Morales

Oct 19, 2013

Joseph Mistrih at Auto Nation in Torrance was extremely helpful and knowledgeable. He was as excited about my purchase as I was and took as much time as needed to go thru the vehicle. You could tell Joseph was proud of Ford and it came thru in his customer service. Which made me feel even better about purchasing the vehicle. I cant thank him enough. We used to be Ford owners and then switched over to Toyota/Scion. Just purchased a new Scion thru Hooman in Long Beach and has such a bad experience we went back to the Ford Family for our current purchase of the Ford Fusion Hybrid. We will continue to remain part of the Ford Family and deal with Auto Nation for future purchases. I was assigned to Robert Witlin thru the Auto Nation Call Center. At first I was a little reluctant but Robby found the EXACT vehicle I wanted for the price I wanted to pay. He worked diligently without any hassles. Best car buying experience ever! I had gone to every Ford dealership from Orange to San Bernardino County and then found Auto Nation. They did all the work and haggling for me. Robby was great! Worked with me every step of the way from start to finish and partnered me with Joseph in Torrance for delivery of vehicle. I would HIGHLY recommend Auto Nation and especially Robby and Joe!

Dario Rodriguez

Oct 16, 2013

Excellent customer service, friendly atmosphere, and sales personal will make sure that customer will feel good.

rascott1369

Sep 18, 2013

Well got a car there 2wks ago.the breaks squeak,and the power windows are not working as well? I bring the car in they try to tell me that this car was as is sale?wtf..i tell them that I have a 90 day waranty with them,and il all so have exstended waranty for 5yrs or 5000 bumper to bumper waranty.then then tell just to bring it anywhere to get it fixed? Its all ready there,and they wont fix it? so I call the # they gave me,and the waranty Co.has no record of this? But they tell me to fax a copy of my paper work ok?so I call thr dealer back,and adk them to fax it for me,and they will not do it?so what do I do now.once they got your $ they just do not care wwwill not do it

VashTHT

Sep 15, 2013

This dealer is the closest to me and after my first visit I noticed the people that work their don't care to greet you or ask f you require any assistance. The second visit to this place I waited for about 20min watching the people that work at that ford dealership service center walk by and ignore the customers waiting.The excuse that the manager had was that they needed to finish paper work before they can assist anyone.

Dale & Patty

Sep 14, 2013

My Sweetheart & I have been Customers of Eldon's since 1977. He has either Sold or Leased us all of our New Ford's. From the Gate we felt Comfortable in Eldon's "Care" of our Automotive Requirements. When he Came to Ford Torrance, Obviously we came along Too...The Dealership did come up with an additional Blessing in their Service Department. Tom Noone--Patty is So Happy with him, He has always made her feel comfortable and explained what needed to be done and when to expect it to be completed. More importantly is when something doesn't go as planned He addresses it immediately and offers suggestions to work around the issue. So I would have to say Keep up the good work and God Bless all of you...Dale & Patty

robert

Sep 11, 2013

All I can say if you have credit problems...just go see jay she is the best.thanx again

RCS

Jun 29, 2013

The service I received from Ron was great. He was not pushy, he listen to what I wanted and delivered the car I wanted at the price I wanted. this is the 3rd car I have bought from this dealer. I bought my first car from them when I was in high School over 30 yrs ago. I like the way was treated. I would recommend it to my friends. Great Job Ron

FordsOnlyGuy

Jun 27, 2013

I bought my new F-250 from this dealer. Roland Belikow was very helpful in facilitating my purchase. I told Roland exactly what I was looking for, and he was very nice and professional. I had absolutely no problems getting the vehicle I wanted, even though it was a special order. My truck was delivered in a very short time and with no high pressure to get extras. I also bought a 2013 Ford Edge from this dealer last year, and I am completely satisfied with it as well. I would encourange anyone looking for a new Ford to go see Roland.

D & M Langolf

Jun 13, 2013

Having not purchased a car since 1999, I really wasn't looking forward to the process of getting a new car. However, the experience was an absolute pleasant surprise as to how painless the search for a new car was and should be. Dominico was honest, helpful, extremely knowledgeable with regards to our trade-in, the lease of a new car and how to use the Sync system that comes with the Ford Edge - our new car. I would definitely recommend this dealership, salesperson, Dominico, to friends, family and co-workers and anyone reading this review.

Happy Customer

Jun 13, 2013

I was nervous about buying a car from a dealer, but my experience at this dealership was great. I love my car, and I can't say enough good things about my salesperson, Roland. He went way above and beyond to make the purchase and process as enjoyable and stress free as possible. His was very helpful and knowledgeable, and he clearly was focused on providing excellent customer service.

Urology Specialty Group

Jun 12, 2013

Our office purchased a Ford Transit and we are very happy with our purchase. George and Edward were very helpful and accommodating. This was an EXCELLENT car buying experience!

davidLeonelli

May 30, 2013

Mr. Leshaw was very helpful in helping me and my wife choose the right vehicle for our needs. My wife is a novice driver, and Mr. Leshaw was especially helpful in demonstrating the various safety and car features so she felt comfortable with the vehicle. Mr. Leshaw also helped me calculate my yearly mileage and tailored a warranty plan that will cover us bumper-to-bumper for the life of our loan. I would highly recommend Power Ford and especially Roy Leshaw for anyone interested in purchasing a new Ford. In addition, the Escape we chose with the Titanium package is an awesome vehicle and we just love it!!!

Focus ST

May 14, 2013

Great guys. Thanks Roy!!! You are the Man. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Michael Russell

Apr 27, 2013

Absolutely the best car buying experience I have had. I have purchased 10 cars over the past 20 years and only one other dealership comes close (and they are in Utah). The service, the honesty, the deal, and the product quality combined are second to none.

STeve

Mar 21, 2013

Roy and Jeovana were teriffic and made the buying process tolerable. Great deals and people!

Ric

Mar 18, 2013

Purchased new truck, outstanding experence. Highly recommend

KD

Mar 7, 2013

Both Ron and Jeovana were very helpful and informative during my experience leasing my new car. Ron speaks very fast, so sometimes it's hard to understand him, but he was really nice and patient with all my questions. He was very good about keeping up with email correspondance as well. Jeovana found everything I was looking for in a Flex at another dealership in Redlands, and went out there to bring it here for me. I can tell they want to make sure I'm happy with my new car because they've scheduled me for a complimentary tutorial on how to operate all the car's bells and whistles.

NLee

Mar 5, 2013

I had excellent service PowerFord Torrance from Dominico, who was very helpful at all times and knowledgeable about the cars, not to mention offering a fun driving experience! After I bought the car, the great service continued. Would definitely recommend.

Robert

Oct 10, 2012

I own a 2003 Mach 1 Mustang and had to have the Clutch, Pressure Plate and Throw Out Bearing replaced in July of 2008 with 50,236 miles on the car at a cost of $ 1,127. Due to a noise from the Throw Out Bearing, in February of 2010 I had to have the same pieces replaced again and also the Clutch Lever with 55,407 miles on the car for a cost of $1,668. That is only 5,171 miles in 19 months. I obtained the used parts from the second repair and had them inspected by an independent mechanic who said the Clutch and Pressure Plate were in very good condition and should not have been replaced and only the Lever and Bearing were bad (I still have the parts). The probable cause was that the lever was either improperly installed or should have been replaced the first time. When I discussed this with Power Ford Torrance they said that it had been more that 12 months since the first repair so they were not responsible for warranty work. Then I contacted California Bureau of Automotive Repair (BAR), Case # CC2010004147 and Power Ford Torrance told the BAR the same thing. The BAR is only advisory and could not do anything. I will never go back there again and would advise anyone else to never go there. I would have written this review a long time ago but I just recently found out that I can post a review on this website. Shame on you Power Ford Torrance.

GB Redondo

Sep 26, 2012

I have been a Ford owner since 1996 and now own a 2005 Explorer. I have had all maintenance done at South Bay Ford and for the past two years at Power Ford Torrance. The service has always been excellent at both service centers, unitl today when I spoke with Fixed Operation Director Greg Murphy at Power Ford Torrance. Yesterday I had service on my vehicle, front brakes and oil change. I picked it up at 5pm and when I got home I noticed several small chips on the hood and windshield. This morning I returned to Power Ford and pointed out the chips to the service advisor. He began to try to rub away the small chips by saying something had gotten onto the hood, then realized the paint had chipped away. He referred me to the Operation Director Greg Murphy who began being very condescending by repeating my name several times and shaking his head then told me that I did it, asked how old is the car, said this happens when you drive, it could never happen here. He continued to shake his head as he spoke, as if I didnt know what I was talking about. I asked if they test drove the car and that construction had been going on along the back road, he said I was stretching and that he takes no responsibility. He was finished with me at this point and said again that they take no responsibility. At this point I was getting pretty upset that after all of the business I have done with Ford and this how Greg Murphy decides to treat me, a customer.I never asked for anything to be replaced or fixed, I wanted to point out that I left my vehicle and something happened to it. Greg Murphys attitude and that fact that he pointed out twice that hes been there 25 years and this never has happened basically said that I was lying. When I asked for his card and said how bad his customer service is he told me to get off the property. The appropriate thing for customer service to say would be, We are sorry this happened but we cannot fix or replace this but next time well make sure it doesnt happen again. Not to make the customer feel like an idiot for bringing this to their attention. Mr. Greg Murphy may have been at his job too long and could use some customer service training to better his people skills.

P Carroll

Aug 9, 2011

I've never bothered to buy an extended warranty on anything, be it a washer, stereo, TV, or car. However, Stewart & Melissa managed to chip away at my normal reluctance, slowly, with patience (no browbeating), and with logic. Sure, Ford makes a good product and my Edge will probably last 100,00 miles with no problems, but WHAT IF. Today's cars have so much refined technology that it made sense to insure myself against the expense of having to fix anything. I figure the cost of the policy is worth being able to drive knowing I'll be taken care of. Thanks to Stewart & Melissa for the easy going approach and logical presentation of facts. Power Ford has two excellent service representatives in these folks - they really do care about the customer.

lh1jr

Apr 12, 2011

While on the freeway cruising at about 70 mph, my friend all of a sudden experienced a loss of power and a loud popping, hissing noise. She pulled over and even though the engine could still run with the noise and roughness, she decided to call a tow truck. She towed it to Power Ford here in Torrance. They diagnosed it as "#6 cylinder at 20% compression, recommend long block replacement". When I questioned the service writer, Tom Noone,Assistant Service Manager about the well known issue with this particular series of engine of spark plugs blowing out causing the threads to strip out, Mr. Noone said that it was a rare occurrence and that it was not the problem with my friends engine. He said that it would cost $2200 to disassemble the engine and find the actual problem. Mr. Noon said that he did not recommend it because more than likely my friend would then still have to replace the engine at an additional cost of $9000. She told him that she did not have that kind of money available and that she would take her vehicle and think about her options. I was able to drive it two miles home. I removed the left bank cover to the coil packs and spark plugs. I discovered that the #6 cylinder spark plug had blown out from its threads and the coil pack had completely melted from the boot to the coil. I repaired it by re-threading the spark plug hole and using an insert as recommended on the sites that I have discovered on line. I really believe that POWER FORD in Torrance knew what the problem was and choose to try and sell my friend an engine for $9000 dollars instead of repairing the engine at a reported cost of $600-800 dollars. The "FORD TOUGH" is more like "FORD WEAK". You pay $65,000 for a Lincoln Navigator and 114,000 miles later they want you to pay another $9000 for a new engine. INCREDIBLE. We will make sure to tell all our friends and family about how "FORD" and especially POWER FORD in TOrrance are not a reputable company and all though I would love to by an American car, we will never by another FORD vehicle.

DKeller

Oct 15, 2010

I was in the market for a new 5.0 Mustang and was talking to a few Ford dealers in the SoCal area. Originally I didnt even consider Power Ford because I didnt see any 5.0s on their lot and I was originally planning on buying from stock. But I talked to a friend I met through a Mustang forum and he told me to talk to Christina at Power Ford because he got a great deal and said Christina was a pleasure to deal with. So I made an appointment for the next day to see Christina. I already had put a deposit down at Galpin Ford but didnt like that they were pressuring me to settle for a car that didnt have the options I wanted and was a color I didnt want. I went back and got my deposit back then went straight to Christina and used that towards the deposit on a Mustang I ordered through her. She gave me an excellent price, about $3,000 cheaper than Galpin. And didnt try to get me to settle for anything less than what I wanted. I have already reccomended Christina to 2 people so far and will be sure to do so for anyone looking at buying a Ford.

mheintz310

Sep 6, 2010

I could not have had an easier transaction for trading in a vehicle and purchasing a new one. Christina was extremly helpfull. I had a bad expierence with another dealer and decided to call Power Ford Torrance, I spoke with Christina and went in that day to look at the new 2011 Mustang GT. I decided to sell my car to them purchased the car special order from Ford and was driving it with in 4 weeks. That is extremly fast and efficient. My future Ford purchases will be made with this Dealer.