Audi Bend reviews

I Love My Car!

Sep 26, 2016

As good as it gets! I hate car shopping....I really do. It's usually one patronizing salesman after another that couldn't care less about me as a client and just really wants the sale. I spent several days going up and down our "auto row" in Portland and couldn't find what I really wanted. I finally settled for something out of state since nothing here was fitting the bill, until a friend told me I had to call Kendall Audi in Bend, OR. (Insert parting of skies and angelic voices here). I was treated with respect, kindness and received top-of-line white glove service the likes of which I have never experienced (and this isn't my first rodeo!) Rick Winner, Steve (the Finance Guy) and Jessica all jumped in with both feet to make my experience second to none. They found me the perfect car, kept it in my budget and delivered it directly to my door with Rick, my sales guy, as an added bonus to walk me through my new car. I mean, who sends the salesman hundreds of miles away to personally walk you through your car? I mean, who does that? Kendall Audi did, that's who. This was an experience that will stay with me for a long time and will be the gold standard for any service business that I deal with in the future.Thank you for everything- you guys were perfectly awesome and deserve far more than the limit of 5 stars Google allows me to give. :)

Kevin

Oct 30, 2015

Had my Audi A4 cleaned by the detailing team at Kendall in Bend, OR. Outstanding job as always!

Denise Naylor

Oct 23, 2015

Always a pleasure. Setting up appointments goes smoothly, dropping off the car is a breeze, and wallah....it comes out clean!

Joyce Waring

May 5, 2015

Mitch Pawley , as my service advisor, was excellent. Friendly and helpful.

Kathleen Burroughs

May 1, 2015

had a side assist sensor replaced under warranty, excellent customer service, loaner car & vehicle was washed upon return

Arnie

Apr 30, 2015

Always good service They great me by nameClean facilities Car washed as always

Bonnie Inglesby

Feb 3, 2015

We are repeat customers and appreciate the professionalism of the staff. Rick Winter our salesman went out of his way to find out our wants and educate us on the vehicle. Rob Weston a Porsche salesman was our first contact and was gracious to help us find the vehicle for our needs, then seamlessly got rick the Audi specialist involved. No high pressure, no gimmicks just good quality help.

Robbie Yamada

Feb 3, 2015

The moment I walked in I received awesome service.

Valjean56

Jan 27, 2015

Audi of Bend (Kendall) is the bomb! We purchased a Q5 4 yrs ago with them and had troubles this past year with excessive oil consumption. Come to find out it was a problem with the piston and rings on a car that was outside of warranty. But I was beyond impressed that Audi did all the work non gratis because there were a few 2009-2011 vehicles which had had this problem. And the fellows at the Bend store were so great they were actually going to drive a loaner car down to us (we live a couple of hours away) and swap cars so we wouldn't have to make the trip both ways! So very grateful for Audi service folks and Audi!

Alisa

Jan 26, 2015

Chris Root was prompt with knowledgeable answers to our many questions. We are very happy with our experience with Audi Bend and our purchase of an Audi TT. I would highly recommend Chris Root and greatly appreciate his patience and professionalism.