Atamian Honda reviews

Honda

Aug 11, 2016

Very good. Friendly. Fair negotiating Fast and well organized. Very knowledgable. I would recommend to friend and family. Easy to get to. Love new car. Glad to be back in a honda

Kybrella

Aug 4, 2016

From our initial contact thru the experience of driving away in the vehicle, was nothing short of greatness. Never pressured to do something outside of our comfort zone. The entire Atamian Family was thoughtful and respectable.

Shannon

Jul 28, 2016

I love it.. I will recommend families and friends to go there This is my third car purchase in this dealer . Gaby Ramy really friendly really helpful I really appreciate his help .

Ams9887

Jul 5, 2016

I had a amazing experience working with this dealership and my sales guy Dan Traficante. Dan was very efficient and personable. He made this whole process very easy for me!

Rhglifeline

Jun 30, 2016

This was my second Honda purchase at Atamian and I feel they are a fair and repurable dealership to work with.

Jvicente

Jun 22, 2016

It was my first time buying a vehicle and I felt completely satisfied and comfortable. Everything was explained to me and I couldn't be happier. I could have asked for a better salesman, James Bouras, my my experience a great one.

Gs72779

Jun 21, 2016

I had two friends recommend Atamian Honda when I was looking for a new car. My salesperson was Edwin Marte and he was very professional & knowledgable and took the time to explain all the features. Edwin went out of his way to make sure the purchase went as smoothly as possible and got me into my new car that same day! He also gave me a tour of the facility and introduced me to the business managers and service department. I would highly recommend Edwin & this dealer to my family & friends!

TKFIR

Jun 21, 2016

The staff at Atamian are nicer and easier to work with than Commonwealth Honda. Ask for Tarik Slaoui. He's excellent.

Laugilmore

Jun 20, 2016

I came in looking to lease a new car and was lucky enough to get Gabe as my salesman. He wasn't pushy and answered every question I had to the best of his knowledge. I recommend anyone that comes to lease a car to ask for Gabe, you won't regret it!

Slee2016

Jun 15, 2016

I did not feel the pressure. Gave worked with is to get us what we wanted. He was very helpful. I would definitely buy another car through Gabe.

papi83dm

Jun 12, 2016

Was given a price online on a 2016 Honda pilot lease with 0 down payment. Jerry Malone (Manager) wanted me to put down $3,000.00 to honor that price. Avoid this dealership as they give you a price online and when you go to the dealer the manager clearly tells you he can't honor that price unless you put more money down.

Nick

Jun 7, 2016

Atamian went all the way for us to purchase this car by providing us the right information we needed to go through with the purchase. The last dealership lacked the proper knowledge. Thanks again Atamian.

Johearn32

Jun 5, 2016

Darith and Kevin made is very easy and quick to buy a new car. They were very knowledgable and friendly. 2nd time buying a car at Atamian and will definitely be back again.

Thoang87

Jun 5, 2016

I had the option of buying my 2016 Honda Civic from three dealerships and Atamian Honda gave me the best offer not just this time but also back in 2014 when I first shopped with them. I was helped by different representatives between those years but they were both very friendly and knowledgable about the cars we looked at.

Eumanne

Jun 3, 2016

Jimmy was outstanding from representing the dealership to transparency to providing all info to delivering the right car at the right price and time. Excellent Dealership

AECJ

May 31, 2016

Leased a new Accord through Atamian and the process was very simple and straightforward. Appreciated the no pressure environment. They walked me through all the steps and answered all questions.

praveer47

May 31, 2016

This was the first car that I bought and so I was new to the whole process but the customer service was extremely efficient and the people were very easy to work and communicate with.

Jeff123

May 27, 2016

Their price was very competitive and they went out of their way to get the color we wanted which was difficult to find. If fact, after one car was located, it was returned due to issues and they acquired another car for us quickly. Very happy. Thank you Darryl.

Sam133

May 27, 2016

-Even though sign on vehicle said vehicle is certified by honda, salesman wanted to charge me for the certification but when he noticed i lost interest he changed his mind and said i don't have to pay for the certification status. -when we made the deal i asked to have the certification status in writing the guy refused to and became extremely rude and angry at one point he walked out of the office and swore at me in front of my wife and 10 month old daughter. - when we finalized the deal i noticed the rear tire was almost flat, i asked the salesman to put some air in it he stated that it was late his service department was closed and asked me to go down the street to the gas station and get some air in the tire.The next day i noticed there was a bulge in the tire on the inside. That was after i dove on the highway with my wife and 10 month old daughter in the vehicle. This was a supposidly certified vehicle with 150 point check done on it. Atamian honda you are a bunch of liars and a ripoff. You put my family in danger. - about a week after i posted my experience on Facebook a manager called me and barely apologized for not putting air in the tire. Mr. Manager your apology is not worth anything, what about the rude treatment and the lies by your staff.

Gerson

May 21, 2016

I usually don't go on sights to write comments but I wanted to take a few minutes to thank James Bouras of Atamian Honda. I just purchased a 2015 Honda Accord from Atamian and James was very helpful and answered every question I had. He was very professional and work hard to make sure I was happy with my purchase. I would recommend if you are looking into purchasing a Honda to reach out to James at Atamian. Before I end this review I would also like to thank Steven for helping me find the best loan possible. Thank you both!!!

Happy Driver

May 17, 2016

The sales representative, Ben Atamian, was very helpful, knowledgeable and professional. He answered all my questions in specific detail. I was pleased with the experience. This is the second Honda CRV that I have purchased from this dealership in slightly less than 2 years. I will return for my next car. I had my previous car for almost 2 years and had no problems with the car. But, I had to return for help setting up the phone and when I did everyone was helpful and prompt. The person from the service department remained polite and helpful even when he had to show me the same steps several times.

agreen

May 13, 2016

I have bought all of my cars from Atamian Honda and have been happy with all of my experiences there, recommend for anyone looking for a Honda. It is a great and reliable brand of car that I have relied on for years!

Rich111

May 13, 2016

Darryl was the most knowledgable and helpful salesperson I have ever encountered. This was hands down my the best experience I have ever had with buying a car.

Sam12

May 11, 2016

Darrell was a great help, made it a very easy process. No problems at all. He had the car ready for a test drive and was very knowledgable about the car. Process was quick and car was ready to take home.

sihan514

May 11, 2016

The senior sales consultant Darith Nhem was the one that took care of us throughout the entire process of buying a brand new Honda (CR-V). Highly recommend! He showed us around, and found a car that fit our budget with taxes and everything included, (Including an automatic starter). He understood that we have busy schedules to follow and made everything super easy on our part with the paper works. The staff at Atamian Honda were all super friendly and beverages and snacks were constantly being offered. Towards the end of the process, Darith took us around and introduced us to the employees of the other departments as well, showing us that if there is any issues, we will be taken care of. Overall, this was a great experience and I would definitely go back again.

Joannam

May 10, 2016

The entire experience was a pleasure. Darith was outstanding, he ensure the entire process went smoothly. Everyone I interfaced with during the entire process was very friendly and professional.

Catherine F.

May 9, 2016

Just picked up my new CR-V! I couldn't be happier. Gabe was a very knowledgeable sales person and made sure we were well taken care of. Great transaction.

SPORTMAN

May 6, 2016

Very happy with my experience here. Again Ben helped me out, as he had a few years ago when my wife also purchased her vehicle here. (Return customers, what more needs to be said). I would say that Ben is very professional, he does everything possible to make this a pleasure, no pressure. Ben is also really good with follow up, making sure you're happy with your vehicle. THIS is a place to check out if you're looking for some new wheels!

Bernie G.

May 5, 2016

Just purchased our third Honda at Atamian Honda Tewksbury. A great experience from start to finish! Edwin Marte was our sales associate ! Top notch and extremely knowledgable on our vehicles features. I recommend you shop Atamian Honda.

Papps55

May 4, 2016

Best dealership around, everyone in there is incredibly helpful and has a lot of experience. Made my buy very simple and easy. Would recommend this dealership to anyone looking to buy new or used vehicles.

Eileen

Apr 27, 2016

Just bought my 3rd vehicle from Atamian Honda and it was the most pleasant hassle free experience to date. Edwin was fantastic.....he's a good listener and worked hard to make sure I was completely satisfied from test drive through pick up

nwolff21

Apr 27, 2016

I had the best car dealership experience here. Atamian Honda provided attentive, genuine service that made the process quick and stress-free! Go see C!

JackieKho

Apr 25, 2016

My experiences at Atamian Honda for many years and times I've gotten cars from are always an adventure and thrill. I love the people there who are always willing to help us and ensure we love the car we take home.

Nearyrodh

Apr 25, 2016

Darith Nhem was more than helpful and did an amazing job providing us with superb service. He was very attentive to our needs and was a great pleasure to work with.

Rob Whitaker

Apr 25, 2016

Bought a 2012 Jeep Grand Cherokee from Chris Rodriguez in October 2015, never left a review! I had met Chris before through mutual friends in an Auto Club we both belonged to, and he was recommended for my next purchase by multiple people. The Jeep is fantastic, and never had an issue. The vehicle was priced right, and Steve Redding the Business Manager assured me he would get me the absolute best Interest Rate, which he did. He also gave me a great warranty at a fair price. I would recommend Atamian to anyone looking to buy new or used, all of the staff was extremely friendly and accommodating. Thanks for all of the help to everyone involved! Ask for Chris or Steve!

ttolley

Apr 20, 2016

They were attentive, met my criteria for a new lease, and carried the deal through quickly and easily to completion. The salesperson knew what he was talking about, and I never felt lost or unsure during the process.

Topelizabeth

Apr 15, 2016

It was a pleasure working with Cee Veth as we purchased our new Honda CRV. He was very courteous, pleasant, helpful and informative . He is an outstanding representative of Atamian Honda. In the future we would definitely recommend Atamian Honda to our friends and relatives.

Malai

Apr 14, 2016

I just purchased a 2016 Honda Pilot EX-L with Nagivation. Thanks a million to Darith for his professionalism, excellent performance and talented services. He was able to locate and deliver the exact car I'm interested in. The process was very smooth and in a timely manner. I'm more than happy with the outcomes. It was a smooth business conversation, transactions and finally a smooth ride home. I strongly recommend you check out Atamian Honda and give Darith a chance to assist you. He's amazing and awesome person ??!

Felixkhut

Apr 8, 2016

I couldn't be more happier after going to Atamian dealership! Their sales rep made buying a vehicle a wonderful and hassle free experience for me and my wife. I got the best deal and rate for my 2016 Honda Pilot! I would definatley check them out if you are looking for great customer service and vehicles.

RicUnder1

Apr 7, 2016

I went in to buy a car last week at Atamian and the entire process lasted about 2 hrs start to finish. I bought a 2016 Civic Touring, it was my first time buying a new car and when I left I felt like all my questions were answered. The best part is that I live so close that my sales associate Jimmy T. Delivered my car right to my house the next morning. A big thanks to everyone at Atamian! I'm loving my new Honda and love it more with every compliment I get on it!

Danipants

Apr 4, 2016

I have never bought a new car and I am in my 40's. I had in my mind what I wanted and what I needed to pay. My sales man, Edwin did everything to help me get what I wanted and more! He was patient and worked hard for me! Kevin Richardson was also instrumental in helping me get within my budget and getting me in he vehicle! I can't say enough about either of them ! I even brought my 12 year old with me and they were even patient with him!! I ended up with a vehicle I love!!! I would recommend anyone I know to go see Edwin and Kevin at Atamian!!!

April4732

Apr 2, 2016

Everything was excellent from start to finish with this car buying experience. We would highly recommend Dan to anyone who is looking to purchase a car.

New Car Owner

Mar 31, 2016

Overall a positive buying experience. The internet pricing was the lowest I received and the phone sales guy was aggressive and followed up. I will say the first offer I received for a trade in was a low ball offer and the initial interest rate was very high for financing. They worked with me to come to a much better price, and more than met me half way. In the end, I got a better deal than nearly all the online sites said was the best price. Everyone I dealt with was professional, knowledgeable and friendly. If that was not the case I probably would have walked away after the first offer. Jimmie was low pressure and treated it like a business transaction, not emotional, which I liked. I would highly recommend working with Jimmie to buy a car. Very positive experience.

Atamian2

Mar 27, 2016

This is the second time that I have leased with Atamian Tarik is a great salesman he helped me get the vehicle I wanted at a price that was acceptable. For the past four years everyone from management through service has been a pleasure to deal with.

Dan

Mar 27, 2016

There is a reason you go back to a business multiple times, service and satisfaction. You certainly will get that at Attamian Honda in Tewksbury Mass.

Paul

Mar 24, 2016

Chris Rodriguez was one of the best salesman I ever worked with. Everyone was very friendly. The car service was excellent. I would recommend this dealership

Chris Proto

Mar 23, 2016

I had the most amazing experience at Atamian. I had the luxury of dealing with Jimmy Bouras. Let me tell you, what a gentleman and professional. I ended up getting a 2016 Honda LX-L and I only intended on buying a used car. Jimmy Bouras was amazing on working with my budget and I got a new car and couldn't be happier. Jimmy went out of his way to help me and make sure I was satisfied. I've had bad experiences with other dealerships in the past but trust me, Jimmy Bouras was such so accommodating, and ACTUALLY listened to my needs and made sure I got wanted I wanted. Jimmy Bouras was so terrific that I would highly recommend him. After my new car was prepared, he spent over 45 minutes with me to go over all the features inside the car and how everything worked. It was honestly so refreshing to meet a gentleman who was so caring and sincere. Atamian need more Jimmy Bouras' out there. Jimmy thank you for my new car!!! Salutations!

sexyhonda2016!!!

Mar 23, 2016

I had the most amazing experience at Atamian. I had the luxury of dealing with Jimmy Bouras. Let me tell you, what a gentleman and professional. I ended up getting a 2016 Honda LX-L and I only intended on buying a used car. Jimmy Bouras was amazing on working with my budget and I got a new car and couldn't be happier. Jimmy went out of his way to help me and make sure I was satisfied. I've had bad experiences with other dealerships in the past but trust me, Jimmy Bouras was such so accommodating, and ACTUALLY listened to my needs and made sure I got wanted I wanted. Jimmy Bouras was so terrific that I would highly recommend him. After my new car was prepared, he spent over 45 minutes with me to go over all the features inside the car and how everything worked.It was honestly so refreshing to meet a gentleman who was so caring and sincere. Atamian need more Jimmy Bouras' out there.Jimmy thank you for my new car!!!Salutations!

Daledog71

Mar 19, 2016

What a great experience for one of the most stressful situations there is. From our initial contact via email to walking into the showroom and working with the sales and business staff, nothing but an A+ experience.

Juliana Reyes

Mar 19, 2016

My experience was easy and painless. This dealership is very organized and detail oriented. I purchased my dream car and I could say I enjoyed my experience. The usual wait time, which is sometimes dreadful, was not long at all. Looking for a vehicle? Go to them first!!

Lcorbett648

Mar 19, 2016

Jimmie was very thorough through the whole process.. He Answered every question that I had. Went over the whole car from engine to rare entrance. Called the next day to make sure I was happy with my purchase. I would recommend him to family & friends.

Christa0222

Mar 16, 2016

Everyone was very helpful at the dealership and helped answer all my questions. I would recommend anyone to go there when looking for a car!

Dave

Mar 10, 2016

Dan was a pleasure to work with. All co-workers very friendly and they make you feel right at home. Great purchase experience. Also the free popcorn was a plus!

Dvb278

Mar 4, 2016

Bought a new car here and the sales department was very helpful and friendly, would deffinatley recommend. Price was reasonable and they take care of almost everything for you.

Annie.k

Mar 2, 2016

I always buy my vehicule at atamian they are awsome !!!i would recommend to every one to go there very professional and helpful with every question and concern I had about purchasing my vehicule . I'm satisfy with every employee i had to deal with will I visited atamian

Jazelle

Mar 2, 2016

I was referred to Atamian Honda by a greatly satisfied customer, which I found is hard to find with any dealership. With that being said I was off to a great start. I was met by a gentleman by the name of James Bouras (Jimmy), whom I have heard a lot of customers have had a great experience with. He was very kind and patient. Jimmy was very understanding of my current vehicle situation ( a falling apart dodge) as well as my financial situation. He did not push anything upon myself that I could not afford. He was very knowledgable about every vehicle I inquired about as well as very informative. Everyone at the dealership including the service center were very kind and helpful. The manager also met with myself to confirm that I was being assisted properly. Knowing that I had assistance in every aspect was very relieving seeing that I was just coming out of a stressful matter with my current vehicle. Jimmy was able to assist me with choosing an amazing yet affordable vehicle with no type of pressure what so ever. He even sincerely confirmed if I felt comfortable with the vehicle and most importantly the price. Which in all honesty was an amazing price for a 2016 vehicle. The service from the moment I walked into the dealership all till the very end as I stepped in my brand new vehicle was an amazingly great experience. I feel all dealerships should present such an experience for all customers. Atamian Honda truly was able help me without realizing how much weight they took off my shoulders. Jimmy and his fellow employees as well as management were nothing short of great people to work with. I look forward to doing business with them again in the future.

Gtiguy182

Feb 27, 2016

Ben Atamian has been helping my car buying needs for my last two vehicles. He is very knowledgeable and listens to what your needs and wants are. Ben and I have built such great rapport together over the years that I don't consider him just a salesman but a friend of mine who happens to sell cars. Looking forward to working with Ben again in the future.

DMATOS

Feb 25, 2016

Ben Atamian provided exemplary service his professionalism and details to any concerns that I had were flawless. Both Ben and Kevin Richardson Jr are a model of a customer focused team. This made for a very pleasurable experience !

Jayg924

Feb 25, 2016

I recently purchased 2016 Honda Accord and it was hands-down the best car buying experience I've ever had. Amelia and Chris were excellent the price was fantastic and it was pressure free environment. I would definitely buy here in the future.

Beacon

Feb 24, 2016

Have bought numerous cars from this dealership and always find them helpful and courteous .. Ben Atamian has been an asset when I am buying a car...thank you for your service.

Emily M

Feb 24, 2016

Atamian Honda is a user-friendly dealership that provides excellent support and service to those looking for a new vehicle. I have leased my last three vehicles from this company and will continue to recommend them and go back for my next one .

meh

Feb 24, 2016

I have been to Atamian Honda a few times and have always had great service. I would definitely recommend the dealership to friends and family.

Aflakes12

Feb 23, 2016

I have bought all my cars from Atamian and wouldn't dream of going anywhere else. Ben Atamian (salesman I have worked with) is knowledgeable, patient and easy to work with. He makes a typically painful, long process, painless and easy. I always end up getting the car I wanted paying what I went in expecting. Friendly sales floor. Great parts and service team. Wouldn't buy anywhere else.

alifayyad22

Feb 23, 2016

I highly recommend Atamian Honda to anyone that is looking to purchase a new or used vehicle. Great service with friendly staff and great prices. I have dealt with Ben Atamian on several occasions and service has been nothing more than EXCEPTIONAL.

Beckett

Feb 23, 2016

I have been doing business with Atamian Honda for 30 plus years and currently have worked with Benjamin Atamian as my salesman. He is so knowledgable, courteous, patient and a pleasure to do business with. Couldn't say enough about everyone at the dealership.

Chrdup01

Feb 23, 2016

Excellent service with the sales representative They are always honest and open with communication when working with customers and make sure that you leave happy and satisfied with your purchase. I strongly suggest visiting Atamian Honda for you next vehicle. They will make sure you are comfortable with any deal you are looking for.

JayP

Feb 23, 2016

I have bought several cars from this dealer and always see the same salesman. It's always easy,quick and has always been on my termsThank you atamian

Joni B

Feb 23, 2016

Purchased my 2015 new Honda Civic EX on the last day of December 2015. Atamian Honda had the best deal of all the well known Honda delerships in the North Shore area. Got a great car at a great price. My salesperson was Kyle and he was fantastic, having so much patience to show me all the latest bells and whistles.This is the third Honda Civic I have purchased from Ataimian. The first one was bought in 1984 and I drove it for 13 years! Atamian Honda is my go to dealership.Joan B

mgoshgarian

Feb 23, 2016

Great experience from the moment I arrived. My salesman, Ben Atamian listened to my needs, options and budget then went to work on finding the car I wanted. Ben made my car buying process simple because he took time to ask what I wanted. If you're looking to buy a new or used car, I highly recommend Atamian Honda - ask for Ben.

Sunshine

Feb 23, 2016

Excellent customer service, quick response in answering questions, friendly environment, great follow up. Would recommend availability of vehicle able to accommodate requested finance amount overall satisfaction

Alan

Feb 22, 2016

Sales person was respectful friendly and knowledgeable of the vehicle we were inquiring about He made us feel comfortable with the buying process and vehicle review

Emily456

Feb 22, 2016

Everything was made so easy for us as soon as we arrived. Kevin was extremely helpful and we are so happy we chose Atamian! We will recommend to our family and friends and will certainly be back!

Jfcrowley

Feb 19, 2016

Thanks to kevin richardson for always taking care of me!!! Shopped five different stores and got the best price and very best service from kevin!!!

Vikbfhj

Feb 19, 2016

I had a great experience at Atamian Honda on 150 main st Tewksbury ma. I Highly recommend. They gave me all I needed and more!

unhappycustomer

Feb 16, 2016

I was in the market for buying a car; I live near Tewksbury so I thought giving them my business for buying a new 2016 Honda would be smart. I couldn't have been more wrong. Sales Person, Brette, totally lied to me saying they had "6" of a certain car that I wanted. I found out two hours later, it was a "mistake" and she did not have ANY of the cars that I wanted. I was 5 minutes from the dealership when I got that call. I turned right around, because it is very unprofessional lying to customers. I will not recommend this dealership to ANYONE, nor will I ever buy from them.

mwill2211

Oct 21, 2015

I have been buying cars for years, and this dealership by far was the best I have ever dealt with, couldn't be more happier with my Salesman Anthony and the entire crew. I will defiantly refer here anytime anyone needs a new car. Thank you everyone for that amazing help and making my purchase so easy..

limsguru

Sep 30, 2015

This review serves to express my sincere appreciation for the outstanding sales service provided by Darryl Dubose at Atamian Honda; as I explore car buying on my own for the first time. Although I didn't make any purchase yet but knowing the level of service provided pushes this dealership up there in terms of professionalism, customer-service oriented and a friendly staff. These professional attributes- demeanor, attention to detail, and exceptional service is what makes me want to keep coming back when I make the decision to purchase a new or used vehicle. Thanks again for being my trusted car advisor and always assessing my need accurately and exceeding my expectations.Tom Chau

Stanlee Khakeo

Sep 30, 2015

The place is very friendly environment, Darryl was very helpful and is willing to find a car that will fit my criteria, I give a two tumbs up!

katmanduw

Sep 22, 2015

I have purchased my car at Atamian. They seem to always want to service your car, but it has become challenging. I was never provided a recall notice about engine valve problems as a result of the eco drive. I lost total ability to drive my car, the service department did cover that repair under the warranty or recall. Then, my 2008 Accord with 110,000 miles transmission was ruined and I spent $5000 to replace it, I have always questioned the real reason behind the damage; I was told it was a bent axle rod that ground down all the gears, yet I had not had any previous impact damage. Last week, I left my car overnight for an oil change. When I called later in the day, they could not locate my vehicle. I guess I left the keys in the wrong box, but they did know ahead of time that my car was brought in. Now, they cannot service my car for an oil change for the next week, after I was without the car for one day, and the oil changes was never done. I'm done with this service department. Even though it is in close proximity to my home, I will never purchase a car from this dealership. I never write these reviews, but I took the time to, to alert other people that the Honda product and the service behind the product is not as reliable as it once was. Since these issues, I have not received the customary client satisfaction call from the department.

theresa096

Sep 10, 2015

I recently bought a certified Pilot at Atamian in April along with the extended guaranteed plan. I expected my 1st visit would be the oil change in 6 months. Not really. Two trips for fixing the front windshield trim, two trips to reset the remote car key. The trip for oil change was added with tranmission fluid replaced became two. You expected certified car meant they reset everything to manufacturer starting point before reselling the car? Not really. Bought the car at 26000 miles, tranmission fluid have to change at 30000 miles as said. They don't bother, just want to sell car only. Six trips in total with an average once per month. It is not what I want the hassle of commuting on Route 3, beating the traffic to get there.Overall, the service department is lousy for preparing a certified car to sell to public! Regret to buy the car there. There will not be my next one.

Joe Byard

Jul 21, 2015

So after posting a horrible review of Atamian Honda I received a prone call Friday night from the dealer. He asked if there was anything that he could do to make me happy about my purchace. I said you can talk the car back and give me my money back. Didn't think that went over to well. He said let me think abot it over the weekend and call you on Monday. Well as expected here it is Tuesday and still no call. This was the most unpleasant experiance thta I've ever had when buying a car. I hope that my negative experience can help you to aviod the same pain. We have purchased cars from Honda North and Honda Gallery and have had very pleasant interactions with the staff. This place was close so we thought that we would give them a shot at out bussiness. Next time I'll drive to the opposite ends of the country to not have any further dealing with these people who clearly do not care about their customers.

Lovedogs123

Jul 18, 2015

Love this place! They are always so helpful and so easy to work with. Many friends and family members of ours come to Atamian, they are simply the best!! We have never had an issue and are always satisfied...thank you Atamian!!!!

joe b

Jul 14, 2015

I didn't even get out of the car and the sales person was on me. Very quick to make the deal but completely unsympathetic to my family. When asked to allow me to back out of a purchase they became very cold. jekkell and hyde comes to mind. If negative stars were available I would apply the most negative amount available. I would highly recommend that you take your business elsewhere. avoid this dealership like the plague. Unfortunately I have to choose one star to get this review posted to you all so that others may benifit by my extremely unpleasant experience.

jjj

Jul 13, 2015

I didn't even get out of the car and the sales person was on me. Very quick to make the deal but completely unsympathetic to my family.When asked to allow me to back out of a purchase they became very cold. jekkell and hyde comes to mind. If negative stars were available I would apply the most negative amount available. I would highly recommend that you take your business elsewhere. avoid this dealership like the plague. Unfortunately I have to post such an awful review so that others may benifit by my extremely unpleasant experience. I have dealt with Honda North and Handa Gallery and have had very pleasant experiences. Unfortunately I have to choose a one star rating so that others may benif from this posting.

felichag

Jul 2, 2015

I was in the market for a newer vehicle after owning a 96 Toyota Camry for over 10 years, almost 220,000 miles... It was time!After several failed attempts at countless dealerships, we decided to stop by Atamian, as my boyfriend bought his brand new 2014 Honda Civic at this dealership, and received a GREAT deal. My first thoughts upon entering the dealership was that it is certainly outdated, and small, but I did not feel uncomfortable. We were greeted by Cee our sales consultant, who was very friendly, and patient as I asked a million questions, and test drove about 3 different models. I did not feel pressured to buy like I did at other dealerships, he was fantastic. The entire process took a few hours, but in the end I went with a 2012 Honda Accord, and also scored an AWESOME deal. Way more affordable than Commonwealth, or Boch. The only issue I had here was I felt as if I was rushed through the finance part at the end of the night with signing contacts ect. I also feel as if this was my fault (I was tired after a long day of work, should have just said I would be back the next day). I actually ended up contacting Cee, and advising him I would be back the next day, and he set me up with the head of finance which was very nice of him. I came back with my parents, and had them co-sign my loan for a lower interest rate. One piece of advise I would give would be to speak to the head of finance (I forgot his name :() if he is available as he was very friendly, and explained everything VERY thoroughly to my parents, and I. I also went in today because the right side of my car was making a small noise as I was breaking (it was due to a small piece next to the spring) and they replaced the small part within a half an hour complimentary. They were also able to get me in on such short notice, I called at 1pm and they had me in at 2:45! I have been working for large hotels in Boston for the past few years, and if there is one aspect of business I really appreciate it is great customer service. Atamian has given me just that! I would recommend this dealership looking for a Honda, I love my car. Thank you!

bhayes924

Jun 12, 2015

my salesman Dan Traficante has been a great help to me whenever I have questions or need any help with upkeep of my vehicle he is a great asset to your dealership and having just dealt with service manager Herb Joseph who went above and beyond helping me with a problem he is the best , your dealership is by far the best around

cranraspberry

Feb 13, 2015

We just purchased a new 2015 Honda Fit, and had a really good experience with Dan Traficante at Atamian in Tewksbury. We had been to several other dealerships before we came to Atamian, and got very lucky to have been paired with Dan - he was the opposite of every other salesman we had worked with elsewhere: very patient and knowledgeable, not the least bit pushy or manipulative, and generally a very nice person. I have no reservations in recommending Dan to anyone who doesn't enjoy the typical car buying process - both my husband and I very much enjoyed every single interaction we had with Dan, and that's not something we had come to expect!

Polly

Dec 17, 2014

My mom had bought two cars from Cee in the past, that she is satisfied with, therefore I wanted to see if he could help me in searching for my first car. I told Cee the precise car I wanted an surely enough he made sure I got to go home with it. I am now a proud owner of a beautiful white Honda Accord EX and I am in love with it. I was pleased that he had answered all my questions and assisted me in everything that I needed help in.

mgwt

Dec 9, 2014

I live in Concord, New Hampshire and just purchased a 2014 Touareg at Atamian Honda VW. After an extensive online search in both New Hampshire and Massachusetts, I found the best deal at Atamian. Initial conversations and easy negotiations were through Amelia over the phone. Amelia was friendly, honest and positive. After agreeing on a deal, I met with Jim to go through the paperwork and finer details of the purchase. Jim and the other sales reps at Atamian are not your average car sales people. Jim was friendly, personable, extremely honest, positive, and willing to go out of his way. As I had to bring the car over state lines to NH, Jim actually volunteered to take at least 3 hours out of his day to follow me back to NH to collect registration paperwork from my local city hall. Jim went WAY out of his way. Truly above and beyond and I enjoyed spending time with him. But be careful, he does have strong hands. A very firm handshake.. Atamian is a first-class organization and I would highly recommend making your next vehicle purchase here. To put it simply: great prices and A+ customer service. Thank you Jim, Steve, and Amelia for making the purchase of my new SUV stress free and enjoyable.

mgoshgarian

Nov 26, 2014

First time visit to Atamian Honda where I was greeted by Ben Atamain, while uncertain what I wanted my goal was to get out of my current car. Ben was low pressure and patient with me - during my visit we test drove a three different vehicles and ultimately settled on a new Pilot. Ben was able to get me out of my trade and on the road with my new Pilot quickly. I rarely write reviews, particularly about car buying experiences - but this exceeded my expectations. How often do you walk away from a car buying experience feeling good? Call Ben and find out for yourself...I'll be back to buy all my Honda's from Ben.

manzerick

Nov 25, 2014

This is a car dealer.. No question of it BUT, a great dealership! I could go on about things I didn't like but, that is the industry, not these folks. Overall, the showroom and floor was nice, and working with Ben Atamian very first class!Overall, I will get every Honda here to avoid the "Dealership" issues I've had at other places. For example, when I had an issue with my 2014 Honda Fit, one quick email with pictures solved everything. That alone says "you bought it here.. we will help you here!"

Robin M.

Nov 22, 2014

I recently purchased a Certified Pre-Owned 2010 VW Jetta. Excellent condition, low miles and very reasonable price. The salesman, Ed Glick, was outstanding. He was extremely helpful in locating the car I needed and facilitating the sale - even coordinating shuttle service from my home to Atamian to pick up the car. I will go back to Atamian and work with Ed to find another car for my daughter.

cameron3321

Nov 19, 2014

I came to Atamian Honda not exactly sure of what I wanted and Ben was extremely patient with me while I test drove a handful of cars. He didn't pressure me at all and just wanted to make sure that my needs were met and I was happy with my decision. I was given a great price and would recommend Ben and his team to my family and friends. If you are looking for someone to understand your needs and budget with no pressure please go to Ben he will give you a great experience.

john_casey24

Nov 19, 2014

I've been dealing with atamian and specifically Kevin Richardson for going on 7 years now. I can honestly say that I wouldn't even entertain the use of going anywhere else. Kevin goes beyond all expectations every time. He is personable, professional and most importantly trustworthy. People/other dealerships could learn a thing or two from Kevin.

Timothy Sanborn

Nov 19, 2014

I leased a new 2014 Honda Pilot from Ben Atamian at Atamian Honda. The leasing experience was great and painless. They listened to what we wanted in a car and didn't try to persuade us to pay more than we wanted for a higher model. He was very accommodating allowing us to put our car seat in the car for a test drive and the patience while we put it in. He was very pleasant and easy to work with. Atamian service has also been great when we take our Pilot in for any service. (just oil changes) I am very happy with my choice and will be back to Ben and Atamian Honda/Volkswagon when our lease is up.

dcassino

Nov 17, 2014

It was mainly due to my salesman Ben as well as Steve and Ray in finance. I can't say enough about how great they treated me. Ben was so helpful, patient and very knowledgeable. I feel like I made a friend. I look forward to doing business with Ben and Atamian Honda for many years to come and will highly recommend them to my family and friends.

scott.abuhyder

Nov 16, 2014

Ben and Kevin made buying our first car so painless we came back and bought a second months later. For my wife. Highly recommend. Steve got great financing even when my credit is less than stellar. I will never shop anywhere else.

AAF1018

Nov 15, 2014

I Have bought all my cars at Atamian with Ben. Wouldn't go anywhere else. Ben is super helpful, informative, knowledgeable and always a true professional. I refer all my friends to him too, with no reservation.

Danysok24

Nov 15, 2014

Darryl is great and very helpful with my first car buying experience. He helped me through the whole process. If you're looking for a car Darryl will help you.

thy62sok

Nov 13, 2014

Darryl is very helpful in helping me and my sister purchase a car. He kept us updated with everything going on and let us know what our options are. If you're ever in the market to buy a car Darryl will be there at Atamian.

ghannon

Nov 6, 2014

I recently purchased a 2011 Pilot, certified pre-owned. It was obvious when I first made an offer that the vehicle had just been received by the dealer. It had not even been detailed yet. Well in one day they cleaned it up and I was able to take it home the next day. After a few days I noticed a problem that I thought was significant for a certified car. It turned out that the issue was significant, and required quite a bit of labor to get resolved. The dealer was able to take the car back and fully resolve the issue very quickly and without any hassle. It has been a very good experience to know that they are there to support me and not just make a sale, but a client.

grisso69

Oct 14, 2014

tarik was very easy to deal with was my best experience at all I will definitely refer family and friends no pressure made feel very comfortable

randy chea

Oct 13, 2014

Cee is Friendly to work with in a professional way , explain every details about the car and financing. Feel very comfortable was not rushing to get things done.Cee should be recognized for his excellent customer service with my experience . I will recommend Cee and Atamian honda to friends and family.

JZ

Sep 29, 2014

I purchased a CC last month. The whole experience was awesome! Cee Veth helped me all the way from the first day. He is really considerate and do whatever he can to make customers happy. Also, I got a really good deal. Everything is perfect!

tina.enrico

Jul 15, 2014

I almost bought a Honda from this dealership, who came highly recommended by a loved one who leased a vehicle from them. Talk about snakes, when I found the same car for 3K less Tarik tried to blame me for losing the deal. Oh and yes, I am a woman and boy did they think they saw me coming!!!!!

aubin123

Mar 27, 2014

I have purchased now this will be my 4th new car and I have to say by far this has been the best experience. Jay is a great asset to your company. Jay should be recognized for his excellent Customer Service which is hard to come by now a days. I really appreciate all your business and especially Jay has done for me. I will be recommending you guys to all my friends.

dbrown516

Feb 25, 2014

Went to dealer based on internet quote. They tried to claim my trade in was 6k less than 2 other dealership had already offered. If you are a women avoid this dealership at all costs. I would not recommend this delaership to anyone. snake oil sales staff.

ROCHFISH

Dec 30, 2013

I dealt with Bill Jarretty after an internet inquiry using Truecar.com. He was the first to respond and provide a guarenteed discount which was very good. I went to Atamian Volkswagen Honda the next and was helped by salesman Tarik Slaoui and Business Manager John Pudlo. The transaction went very smoothly. Excellent financing through Honda. Paperwork processing was very quick. I am picking the car up today and my daughter is the proud owner of a new 2013 Honda Civic LX Sedan.

dawnml

Dec 25, 2013

Kyle was great and easy going and I felt very comfortable, not rushed. He explained everything and even 2 months later is still contacting me to make sure I am still please and if i need anything for him to do. My extended warranty was a great deal also. Im very impressed.

pgarcia1228

Nov 19, 2013

I just recently purchased a 2012 Honda Civic LX at Atamian Honda this weekend. I have purchased cars many times before and this by far was the best experience I have ever had. Cee Veth was the salesman I dealt with an he was awesome. Even though I test drove 3 different cars he was patient and very friendly. I was very comfortable the whole time and I can honestly say I have never felt comfortable at a car dealership. I would and will definitely recommend Atamian Honda to others.

Dfolino1

Nov 6, 2013

Everything about my experience was positive! I was directed to this dealership by Costco, which was recommended to me by friends. I joined Costco and drove the 40 miles to Tewksbury -- it was well worth the trip!

4972

Oct 31, 2013

I bought a new car Honda 2014 for about 4 weeks ago. Kimsoeun who has been working there, helped me to get the car I really loved. The price and quality are good. Besides, I am a big fan of Honda. Kimsoeun walked me through how to operate all the features in that car. He is very technical and did know the technology of the car inside out. Not only that, he an excellent salesman who willing to step up and went above and beyond to help the customer. He is so friendly, faithful with the customer, and make sure that customers get what they are looking for. Lastly, I highly recommend this place for a new customer. Especially, go ask for Kimsoeun if you are planning to buy a used/new car here at Atamian. I would rate all 10 for him.Best Regards,Samphos Pot

Lowell978

Oct 16, 2013

It was really scary going into a car dealership. Especially the feeling of being pressure by the sale man. But as we look around the lot we were approach by a friendly sale men who seem to know us so well. He first ask us what are our interest in a car and what can he do to help us out. The first car he show us was perfect everything we were looking for. He didn't pressure us to get the car that day. We came back a couple day later to let him know we were interested but was afraid of our finance. Which can be issue can be a problem. Little did we know he have set us up with his finance manager and was able to get us approve with no money down. The feeling of excitement was overwhelming!

kkorpos

Oct 13, 2013

Tarik went above and beyond for us. We came to Atamian via the American Express car buying program. It wasn't near our home, we live near Boston. But I am glad we took the drive out to this dealership. We could not have had a better sales guy, from start to finish Tarik told us he get the car we wanted (it wasn't on the lot) in just a few days. And he got it for us! Everybody at this dealership was great -- super friendly, and reasonable as well. We did the dance of going back and forth to get the price we wanted for a while, but in the end I think everybody left the table feeling good about the deal. I hate going to car dealerships, but I would go back to this one. They kept their word and they worked super hard to close the deal -- Tarik gets things done, and beyond that, the guy is entertaining!

mmtele

Oct 10, 2013

With having a second child we considered buying a new car. I've dealt with many sales associates from many dealerships but by far Cee Veth was the friendliest, most courteous and professional of them all. He listened to all my questions and I felt he gave me true and honest feedback. He explained in depth the many features of various cars/SUVs. I was very happy with my visit and I am glad I was able to deal with Mr. Veth. I would recommend him and this dealership in a heartbeat!!! Five Stars!!!!

megan77

Oct 8, 2013

I needed simple service immediately. I called Atamian Service and Craig Calisto picked up the phone. He told me to come on over and he'd fit me in. Craig was courteous, friendly, and honest. True to his word, he fit me in right away and provided over and above service. I most appreciated that he was not pushy and did not try to sell me extra service. Craig was the best service advisor of ANY car make dealership I had been to. My 3 year old daughter very much enjoyed the big comfy chairs, flat-screen tv, muffins and small fridge with water in the waiting room. Overall, it was an excellent experience and I would not hesitate to call up Craig the next time my car needs service.

debraf

Sep 1, 2013

Tarik was great to deal with. Pleasant courteous - no hard sell or negotiations, came down to our price - just gave facts and figures. Overall experience from start to finish 2.5 hours. The Frosts

nickmessier2004

Aug 30, 2013

As a newly graduated student recently getting a full time job, I was finally ready to buy a car. The second I walked into Atamian I was greeted by Edith with a smile and an outstanding welcoming. Prior to going to Atamian, I had been to four car dealerships and felt pressured by the sales representatives who all gave me the impression that they had no interest on the customer, and only about the sale. Edith was the ONLY sales representative in five total honda dealerships to greet me as a customer first, making sure that I was comfortable and making sure she guided me to my first purchase of a car, and because of Edith's outstanding customer service, she was the only dealership that I went back too. I was offered one lower price from commonwealth honda of 200 dollars less than the best offer that Atamian could offer, but I felt so welcomed and comfortable with Edith as my sales representative, that I drove back to Tewksbury because I wanted to buy the car at Atamian. After being to four car dealerships I almost came to the conclusion that every sales rep had no interest in the customer and only cared about the customer until I came to Edith at Atamian honda. I was so blown away with the customer service and the interpersonal skills that Edith brought to the table that I would not have bought a car anywhere else. Edith displayed the best customer service I have ever experienced in 23 years and I will make sure to recommend every person to go to Atamian Honda and buy a car from Edith. Her knowledge of the cars, customer service, and warming personality cannot be matched and that is why she got my business and will always have my respect. Edith and Atamian Honda delivered to me the best car shopping experience, by far, of the five total places I traveled too and deserve the highest praise.

mereabel

Aug 28, 2013

It is with utmost confidence that I recommend this dealership to all! I worked with sales associate Cee Veth. The service provided by Cee was exceptional and exceeded my expectations. As a young buyer, I feared that I would not be taken seriously by the sales staff, but I was very wrong! I purchased the car Tuesday night after 5pm, so unfortunately I was not able to drive the car off the lot that night. Cee came in the following day (on his day off) to ensure that I would be able to drive my vehicle ASAP. My car was ready to go on Wednesday by 2pm. When I arrived at the dealership, the car was ready to drive off the lot! In addition to coming to work on his day off, Cee spent over 45 minutes with me going over every feature of the car! I was blown away by the service and friendliness of the staff. In addition to Cee, Kevin Cregg and Steve Redding provided me with exceptional service! I am a pleased with the service I received and I am a satisfied customer. I highly recommend this dealership to all!

osenouss

Aug 25, 2013

it was my first experience with buying a new car and chris was very profesional from the minute we step in it was a long day at the dealer ship but worth it . they could done a better job on my trade but like i say it was my first time bying a new car ...great experience great customer service .and if you are a costco menber you will get a good deal Chris rodriguez made us feel special ..Thank you

pam3366

Aug 17, 2013

My husband and I arrived at Atamian on Sat. at 1:00 and left by 4:30 with our CRV! Our sales person Tarik was absolutely fantastic! I told him from the start I really did not like going to a car dealer and had just had a horrible experience at a dealer closer to our home. We traveled 2 hours to get to this dealer and it was well worth it. Tarik made sure I got everything I asked for and his was quite fast considering all we had to do. He was very friendly and listened to me when I had concerns or questions. I can be very picky and critical but Tarik knew how to keep me happy. Great guy and great dealership. I would not hesitate to send family or friends here.

LaciD

Aug 15, 2013

Unbelievable customer service, I could not have been happier. Tarik Slaoui was a awesome sales representative who made me feel comfortable and secure with my car of choice. I look forward to working with him again and buying my next car at Atamian.

Punchy2

Aug 15, 2013

Tarik was clear, concise and very helpful. He exerted no pressure, was friendly and easy to talk with. I qualify for the Costco "discount" which improved upon. The people that I met could not have been more pleasant and accommodating.

Sandyellen in Tewksbury

Jul 31, 2013

I was assisted by Ben Atamian and I thought he was very courteous and helpful. There was no pressure and he explained all I needed to know in a relaxed and competent manner. I was impressed by Mr. Atamian's high quality of expert salesmanship. I would recomment Atamian VW to all my acquaintances.

mjmcdonough

Jul 29, 2013

As soon as my parents and I walked in the door, Edwin greeted and assisted us. He was extremely personable and knowledgeable about the Honda Civic I came in to test drive. He worked very hard to get the price that I felt most comfortable with and explained my financing options very thoroughly. As my first new car purchase (and first car ever) I feel very comfortable with all of the information Edwin provided me with. I would absolutely recommend Atamian Honda to my friends and family. I'm so excited about my new car and I am so satisfied with all of the information and services that Edwin and the rest of Atamian Honda provided me wtih!

Accordbuyer2

Jul 27, 2013

I generally knew what I wanted but Jay helped me narrow down the choice. He had a great knowledge base and very straightforward manner. I also felt I got a good deal and was treated honestly. Well done!

Shaun

Jul 25, 2013

Was helped by Darryl Dubose, a very nice guy who tried to identify what it was that I was looking for and then show me what was available based off of this. He did not pressure or hassle me at any point, was very respectful, and pleasant to speak to.

Salty2977

Jul 12, 2013

My daughter and I visited the dealership as she was looking for a Honda CRV. We were greeted by Tarik Slaoui. Tarik was very professional , courteous and informative. He worked very hard to make sure that all of our questions were addressed. Tarik's hard work to make sure we were informed and satisfied resulted in my daughter's purchase of a vehicle. Excellent service! Thank you. Dean & Kimberly Saltmarsh

Jenthai1

Jul 6, 2013

I have been car shopping for about a month now and I've been debating between a Toyota or Honda. I decided to go to Atamian Honda first because my friend recently purchase a car there and she highly recommended this place, she had mention to me of how helpful the salemans was there and that she was very please with the outstanding customer service; this is very important to me. I made an appointment with Cee and test drive a new 2013 Honda Accord, Cee was extremely knowledgeable of the vehicle and I knew right away this was car for me and I was so please with the vehicle and the experience I decided to not to shop around anymore. I had some credit issue but everyone there was very understanding and went above and beyond to help me with the purchase of the car. I am very happy with my new Honda Accord Sport, it drive very well and I look great in my new car. Thanks Atamain Honda for the exceptional customer service..

djmatley1980

Jul 2, 2013

I bought my SUV about a week ago. When I picked it up, my "certified pre-owned" car had a broken piece over the tailgate. I pointed it out to Tarik and we went to service to make and appointment. Should a certified car be looked at to see if anything is wrong before you sell it? I wanted an appointment from 3pm or later on any day. They wouldn't do that for me. So I asked how long the repair would take because I could come with my 2 yr old and 1 yr old on my day off and wait there. He told me 20 minutes. So we make the appointment for about 10 days from then. I went in today. The only spot there to pull in to was so tight I barely got the kids out of the car. And that is with me having to put my door on the cars next to me. We go in, get checked in, and head up to the waiting room. ONE HOUR AND 15 MINUTES LATER they guy comes up to tell me it's ready. Had I known it would take this long I wouldn't have came with the kids. So I sign the paperwork and give me the keys. Now I walk out the door with my two toddlers and the car is somewhere in the parking lot - no one told me where.When I used to go to the Nissan dealer with my kids and wait for things to be done to my car, they would pull it up to the front door for me and open my childrens' door so I can get them in. Maybe they spoiled me, but I was just shocked at how uncaring the crew at Atamian seemed to be. I am not looking forward to getting my oil changes there.

jecronin

Jul 1, 2013

My experience at Atamian Honda was fast, friendly, and helpful. Tarik answered all of my questions and has followed up post-purchase to be certain that I had no remaining questions or concerns. I would definitely recommend Atamian Honda to anyone!

mikeg472

Jun 24, 2013

I was referred to Atamian by a friend. I was greeted by Darryl on the showroom floor and felt at ease immediately. Honda is a great product and the team at Atamian made it easy for me to compare models and features. Once I had decide to purchase a Honda, both Jerry and Darryl presented financial options for me to consider for different models. I asked for an explanation of the financial model and variables - and they were happy to walk through it with me. Upon pickup, Darryl greeted me and took me through an extensive review of the detailed operation of the car. He even went as far as to hook up my iPHONE, program the radio and show me some of the features that I was not aware of. He also took me over to the service desk and introduced me to that team. This was a fantastic experience - I'm thrilled with the product and would highly recommend this dealership and Darryl, Jerry and Bill.

ann123abc

Jun 17, 2013

Thanks for a great experience! We found the car that we needed very quickly with no hassles. Customer service was great, and we appreciated the assistance and attention to detail. Tarik is very knowledgeable and helpful.

annaorbite

Jun 7, 2013

We arrived at the dealership last night around 8:15, we had already spoken to a salesman on the phone to make sure they had a price that we were willing to pay. That helped out a lot because we would not need to spend extra time talking about that. It was a very simple process; they were not pushy, and they answered all of our questions. We basically showed up, picked out the car, and everything else got done fairly quickly. Even when we had to wait for all the finance components to be completed, our salesman stayed with us and we had a very nice conversation, making the time go by faster. The people there are very friendly, they do not aim to trick you, and they genuinely want you to enjoy your experience. They truly disprove the sleazy salesman stereotype, which from experience, there are many of, especially at the Nissan dealership in Quincy. We will definitely be going back for future cars.

Kevin_Finnerty

May 26, 2013

We have purchased three vehicles from Atamian Honda in the past several years, an 2007 Civic, 2012 Accord and now a 2013 Civic each time we have been treated with OUTSTANDING customer service from the moment we drove onto the property. The sales team and specifically our Sales Rep Edwin Marte are second to none. We have always been taken care of immediately, with courteous and respect. The small things is what we notice, addressing us as Sir and Ma'am, holding doors open. We always feel very welcome and accommodated.I highly recommend Edwin to my family and friends whenever they are in the market for a new vehicle. Once again, thank you for the relaxed and no pressure sales experience we have encountered over the past several years, we enjoy being part of the Atamian Family and look forward to our next purchase.Kevin & Alma Finnerty

seriestemp

May 25, 2013

Atamian is a cut above other dealers when it comes to personal attention and interest in helping their customers find the car they really want. The knowledgeable and friendly staff went out of their way to explain all the features of a car I was interested in. They answered all my questions, even enlisting the help of a friendly mechanic from their shop to give me more information. He called the Honda distributor to get a highly specific answer about a piece of equipment on the car. That kind of dedication, to go the distance to see the customer satisfied was the hallmark of my experience at Atamian. My salesman, Dan, was super friendly and genuinely interested in helping me find the car with the features I wanted at a price I could afford. He knew most everything about the car and even offered to help me set stations on the radio and a Bluetooth connection between the car and my phone. Ben Atamian checked in on the transaction, thanking me for my interest and time on the lot. Upon my purchase several of the sales people warmly congratulated me. It was easy to see that each individual customer's satisfaction matters to the entire team at Atamian. I love my new car and the experience at the dealership is a big part of my satisfaction. I highly recommend Atamian. My Honda is pretty hard to beat, too.

nyg5020

May 1, 2013

I visited many dealerships in my search for my first new car. Atamian was by far the most professional, kind, and fairly priced dealership I worked with. John Pudlo was an exceptional salesman, working very hard to get me the exact car I wanted at a price that was fair and competitive with other local dealerships. John's willingness to help me and work with me as best he could made me want to buy my car from Atamian. It is a great dealership and I will be recommending it to anyone I know who is interested in purchasing a new vehical. Thank you for my new car!!

sh1nj1rahn

Apr 22, 2013

After looking around online at different Honda dealerships close to my area, I came across Atamian Honda because of the distance, but most importantly price ranges of the available Honda Civics. I was able to find a car that was suitable in the short amount of time I had because I really needed a car for school and work. Customer service was ok. Some of the other salespeople seem very condescending and like the saying goes "If you don't have anything nice to say, then don't say anything at all." I overheard some of the salespeople specifically saying that my family and I didn't look "happy" about purchasing a car. Quick to judge, aren't we? They read our body language completely wrong. It's not that we were unhappy, but just unhappy about the wait. It's not our first time buying a car and maybe they were expecting a more animated reaction. The wait was awful and we can only be as patient for so long. It seemed like we were just left there to wait without timely updates and it seemed like they loved to multi-task because making sales seemed to be the number one priority and I can understand, but I guess customer service seems unimportant. Bare minimum customer interaction was provided because I guess our "sale was done" and they were quick to move on. If you're looking for affordable and good quality vehicles, Atamian Honda would be a good place. Customer service and customer interaction could be approved. My experience wasn't the best, but at least I was able to purchase a car, the ultimate goal.

jessimodica1

Apr 13, 2013

my overall experience at atamian honda was great. I went in wanting to get into a new car but was very unsure about it.I was then introduced to some really great employees at atamian. cee and steve redding, i was very comfortable discussing my concerns about getting into a new car with them. they were very informative about all my options.also they were very friendly and made me feel at ease. at the end of day i left atamian honda with a new honda and im very happy with the decision i have made and absolutly love my new honda.

darvysun

Apr 11, 2013

My parents, sister, boyfriend, and I went to Atamian to go look for a used car as an early birthday present for me. My salesperson was Cee. When I got to Atamian my mind was set on the 2010 CRV. Cee showed me the 2012 and 2013 CRV. I didn't like them. I wanted the 2010 CRV. So Cee let me test drive the 2010 CRV and the 2012 CRV. They were both awesome cars, but was not very satisfied. Cee took us inside to talk. Cee took my information down and as I was sitting there, my dad and boyfriend walked out the side door. They were looking at a white car and they called me outside. It was a white 2013 Honda Accord Sport. I fell in love with it and I fell deeper in love with it after I looked inside and saw the interior. It was beautiful! I told my parents I wanted the Accord and that it was beautiful and perfect. It was the only car I wanted out of all the cars on the lot. I asked my parents and they said yes. Cee told me that the Accord Sport would be a better fit for me than the CRV. And he was right. Cee told me the features that came with car and it was breath taking. Cee took me over to where all the other accords were and they were beautiful, but my mind was set on the Sport Edition. So Cee asked me what color car I wanted and I said I wanted the Gray on Black Honda Accord Sport. Cee said he would check to see if they have it in the lot. And they did! He drove it up to me and let me test drive it around the lot. It was smooth and amazing! I really wanted that car. So Cee took us inside to talk about the car and the payments per month. At first the payment was too high. Cee kept going back and forth to his sales manager trying to find an affordable payment price and we also negotiated on the price of the car. the car was $25k. Cee kept calling and going back and forth to his sales manager to agree on the price of the vehicle. None of the prices were agreed upon. So my boyfriend asked how about $23,900? Cee said he will call his sales manager so he wouldn't have to go back and forth. Cee called his sales manager and said "let's make this easier for all of us, how about $23,900?" Cee was talking to his manager on the phone said "okay" and hung the phone up. Cee got up out of his chair and said "Congratulations it's yours!" I was so happy and excited! My very first car! I give Atamian and Cee all 5s because all the salesperson there were all so friendly. And Cee helped me get the car I wanted. He's the best! He helped me get the most perfect car for the perfect price! I am so happy with the Accord. It's my dream come true! Thank you Cee for helping me get this car! Without your help, I wouldn't have gotten this most perfect car! WE will go back to Atamian for more cars!!!

Sjfrdh

Apr 11, 2013

Everyone we dealt with was professional, courteous, and interested in making us feel comfortable. Couldn't have asked for a better experience buying a car.

APowers3

Mar 24, 2013

Kevin and Cee were the best! answerd all my questions. explained everything about the car i needed to know. would certainly recommend them to anybody looking for a new or used car.

Besoup

Mar 23, 2013

Sure they'll give you a decent internet price... they'll just try making it up on the low ball trade in offer and then try pressuring you into signing before you leave. Just wanted numbers on what they could do so I could go home and think about it... If their numbers are so good, why is that so hard for them to understand?

bru87tr

Mar 23, 2013

Jay was not the normal BS salesman. Professional and listens to customer and very friendly. Made my time short and was the best experience I ever had buying a car! They also had my car delivered in less than 24hrs and this involved getting my model from another new dealer to get the deal done and still at the best price possible. AAAA+++++

kcoyne

Mar 23, 2013

I was very happy with my experience at Atamian and specifically with Tarik. I went in with a very specific need after a lot of research and he was helpful and direct. We were able to work together on a deal and he found me my first choice. I would definitely recommend working with Tarik and thank him for the positive and easy experience.

senn

Mar 21, 2013

Just purchased a 2013 Honda Civic from Atamian Honda and had a great experience. The sales person Tarik Slaoui was knowledgeable, professional, and not pushy. He guided me thru the process and let me make the decision on my time frame. The price negotiation was fair and reasonable I did not feel pressured. When it came time to pick up the vehicle Tarik delivered a meticulously clean and prepped vehicle. He also spent at least 45 minutes going over the bells and whistles in the car with me and made sure I was a satisfied customer. I would definitely recommend Atamian Honda and Tarik Slaoui to a friend.Stephen Westford, MA

dancooke820

Mar 19, 2013

If you go to this dealership you need to see cee veth hea is the best salesman there by far. He even helped me lug stuff from my old car into my house. He ia friendly honest and goes above and beyond fir everyone. I thought jim was very nice and helpful as well he does the finance part and service wise you need to see berto he's the best over there will take care of anything you need. But if your in the market for a car go see Cee Veth you won't regrert it

Mr.Ramos

Mar 14, 2013

The overall car buying experience was great. I'm highly satisfied with the level of service provided. My wife(current Nissan owner) was so pleased, she is considering buying/leasing her next vehicle here.

nixie

Mar 11, 2013

We just bought a new Honda Pilot Touring at Atamian Honda. Tarik Slaoui welcomed us warmly as we entered the showroom. He was extremely professional and knowledgeable. Tarik handled the entire transaction with ease and confidence. He walked us through all of the features, and efficiently coordinated paperwork and financing with Ray Leduc. We are thrilled with the deal that we received and pleased with the extraordinary service that we received from Tarik. We look forward to recommending Ataimian Honda and Tarik Sloaoui to our friends and family. We had a great experience.

zaxmom

Mar 6, 2013

I had such a great experience buying my new Honda Civic. My sales guy Jeff Logan really helped me get into my dream car. He was very professional and made things happen smoothly. He really got me the deal my budget could handle. He worked with me making sure I got the best possible deal. This is my 3rd car from Atamian Honda and i wouldn't go anywhere else. Ray Leduc made sure financing went through just as smoothly as the sale did. My credit is less than perfect and I had no problems getting approved. I couldn't be happier with my purchase and my experience! I definitely recommend going to Atamian Honda and ask for Jeff Logan for your next car purchase (new or used).

dbarry17

Mar 4, 2013

I was referred to Atamian Honda by Costco and I am so glad I took the time and went there. Their customer service is fantastic and Tarik put me so at ease. I had already been to another dealership and when I was nervous about the milage and the cost on the lease arrangement offered the salesperson turned on me and was very rude. Tarik new that my credit was not the best and I would be struggling to find the lowest possible payment. He was honest with me about my options and worked with me, along with his manager until we came to a comfortable deal that worked for both me and the dealership. I can tell by the atmosphere at Atamian and the "mood" in the showroom of both the customers and the salespeople and the management that people were happy and comfortable. I am glad I leased my car from Atamian and I will definitely recommend the dealership and Tarik to friends and family.Thank you!Denise Barry

Fnmrob123

Mar 4, 2013

Awesome customer service. Bill and the owner of the dealership worked. With me to get me a great deal on a car with my limited income. Steve in finance got me an awesome deal on a warranty. Great people there. Highly recommend.

tphommanivong

Mar 3, 2013

I want to thank you again for a pleasant transaction and a good deal. I am completely satisfied with my vehicle. I am spreading the word about your outstanding business.hope to send more business your way.

bruceleute

Feb 24, 2013

From the minute we got out of our car, John engaged us in informed conversation about a particular used vehicle on their lot. We had a lot of information on the vehicle prior to arriving from their website, but John got the service records and answered our many questions thoroughly. Jerry Corderro also explained in depth the pricing of this particular car in relation to others on the local market. John checked back in with us during the entire process (test drive, meeting with finance, etc.), which made the process smooth and efficient. After leaving to see vehicles at other dealerships, we returned to purchase this car and we were warmly greeted after our "shopping" without feeling guilty doing so. John then shepharded the car through the prep servicing while we met with finance officer to speed things along, as we had come a distance. He instructed us about the steps we needed to take with the insurance company and registry once we got home. We were glad that we had brought the old plates so that we could drive off the lot with our new used car!We are also looking to replace a second vehicle that was totalled, and we will definitely be revisiting Atamian in the future.BLB

tc1197

Feb 24, 2013

My experience at Atamian was fantastic and it is mainly due to the amazing saleperson that helped me out as soon as I entered the door. Cee Veth, is one of the most genuine car salemen that I have ever dealt with. He was very honest, made me feel at ease, and never pressured me to buy. After I made the decision to purchase the 2008 RAV4 that I had seen advertised the previous day, I was unable to wait for my registration and inspection to be completed due to a previously made appoinment. Cee offered to meet me back at the dealership the next morning to tie up all the loose ends even though he had the day off. I would definitely recommend this dealership. When you go, ask for Cee!

sjfloveslife

Feb 12, 2013

The entire sales "crew" at Atamian Honda were the most professional, knowledgeable and caring group I have ever dealt with over the 15 years I have been buying cars for my limousine company.

j_w_s

Jan 29, 2013

I have been bringing my cars to Atamian for service for over 10 years, primarily due to the attention paid by Jason Polk at the Service Desk. He is always ready to advise on what services are needed to keep my cars in good running order. This is why two of my Hondas have well over 150,000 miles and are running fine. I will continue to do business at Atamian (Sales and Service) due to Jason's professional attention. I have had very satisfactory dealings with other people at Atamian (Daryll Valcourt, Gabe Raney, many of the mechanics, and Tricia, who is Always pleasant whether on the phone when you call or in person) but have dealt more often with Jason than anyone else.

amherststewie

Jan 27, 2013

Tarik was very friendly and help throughout the whole process of my trade in for a new 2013 Honda Fit Sports. As promised, I received a great discounted price for the new purchased through the Costco auto purchase program. The whole deal went fairly quickly from negotiation of my trade in and completing paperworks through finance office. Awesome price and awesome sales service! I will definitely go in for another trade when the time comes for another new car. Thanks!

mec0511

Jan 24, 2013

I've never had a better experience purchasing a vehicle. Darryll Valcourt in Sales was completely professional and one of the kindest and considerate persons I've ever done business with. The customer service - from my first conversation with Bill Jarrett through the final process with Darryll - was outstanding. They were quite accommodating and went out of their way make sure I was a happy customer. When I purchase a car in the future, it will be through Atamian Honda. Thank you!

Fredo703

Jan 13, 2013

I went to buy a new car and I found a friend in Darryl Valcourt and Steve Redding as well. I would recommend this two friends to anyone to work with them to get a new car. This two guys made me feel like I was at home. Their frendly aproach, empathy and consideration of all the factors to make for me my experience to acquired a new vehicle one of the best exceeded my expectations. Thanks to you guys I have two valuable friends this new years. Thanks two the administration at Atamian Honda as well because the way this two guys are, their character's integrity reflects in what Atamian Honda family is all about. You guys have a new friend. Thank you from the bottom of my hart. Happy New Year! Wilfredo Soto Cruz

smadaj57

Jan 2, 2013

I drove several miles (from the northeast corner of CT) ... because Atamian had the vehicle that I was looking for on their lot. Additional reasons for the long ride ... also included, Condition and Price of the vehicle. I have purchased many vehicles in my life and each buying experience is very different from the other. Some go well and some not so well. So I went in with an open mind and hoped for the best.And I have to say "The Best" is what I got. We were greeted by a salesman (Tarik Slaoui) who was upbeat, friendly, and extremely helpful. We were also fortunate enough to meet and interact with two of Atamians other employees (Steve Cordero and Steve Redding) and when I mean interact ... the conversation leaned more towards family and daily life rather than just business and cars.My brother and I were treated like old friends, the vehicle (even for a used vehicle) was exceptionally clean and the price was very good.This is one dealership I would highly recommend."Best auto purchasing experience ever"!John Adams

rossblacker

Dec 27, 2012

My wife and I recently leased a new Honda CRV from Atamian, the second time we did business with the dealership in 10 weeks, having purchased a brand new Accord from them in October.Tarik Slaoui's skills in every area were BEYOND REPROACH. Tarik's knowledge, experience, advice and demeanor were excellent and made it seem like we weren't at a car dealer, we were basically having a talk with a friend. Tarik was great and did an unbelievable job and was the reason we leased the car. If we needed to buy a car every week, like we need to go grocery shopping, we would deal with Tarik again and again and again.Our experience with Steve Redding, unfortunately, was just the opposite. Mr. Redding was abrupt, dismissive and rude even taking a personal call on his cell phone while we were in his office. He attempted (and failed) to employ the tried and true sales technique of saying we had a 12,000/miles per year lease as opposed to 15,000. When we questioned him on this, he couldn't have been any more rude or difficult, although he ultimately changed it to 15,000. Then, when we began to ask questions, he wound up hustling us out of his office. I realize Steve is not on the sales side and is pretty much a guy who processes paperwork but I still have to believe he could've been friendlier. Then, the real problems started. After Atamian transferred our plates from our previous lease, we drove off the lot, ready to show our new wheels to family and friends over Christmas. Then, on Christmas Eve Day as we were preparing to drive to the dealership to get our car inspected Mr. Redding called and said it was unlawful for us to be driving the car and wouldn't be able to do so until the 26th, the day after Xmas, due to the DEALERSHIP'S error with the plates. Steve wrongly claimed that the previous car was registered to my wife (it was a lease, wasn't registered to anyone) and therefore, since the new one was leased under my name, we couldn't transfer plates. Nevermind that I called Honda, had to go to one of Atamian's competitors to see what they would've done, the whole thing was a headache. And the worst part is NOBODY at Atamian ever apologized. When I finally returned the day after Christmas, Mr. Redding avoided me like the plague and Tarik graciously rectified the issue.In closing, despite Tarik, I feel Atamian is a dealership to steer clear of. Very condescending, very rude and very arrogant guys all around, especially Steve Redding.

Angela

Nov 19, 2012

The vehicle was in terrific condition and very fairly priced. I had absolutely no problems with the buying process. I would classify this dealership as straight-forward and would shop there again.

Renee Tompkins

Nov 18, 2012

Tarik epitomizes what it is to be an outstanding sales person. He promptly greeted us, got to know us by asking about our wants and needs. Recommended the right vehicle for us and our budget, and then assisted in coordinating our financing. He took the necessary time to walk us through all of the vehicle features, and then followed up after we left the dealership to ensure we were satisfied with our purchases. I highly recommend Tarik and Atamian Honda to all of my clients. We wouldn't shop anywhere else.

julieandrenee

Nov 15, 2012

Everyone was wonderful. The staff there is EXCELLENT. Wouldn't think of going anywhere else to buy a vehicle. We will recommend and refer everyone we know to Atamian Honda/Volkswagon.

fishg

Nov 10, 2012

Edwin was a pleasure to work with! He was professional, honest and polite, from start to finish. I visited Atamian when I was ready to buy a CRV, and came for a Costco auto buying program price. I made it clear that i was ready to make a purchase, but had gotten many internet prices, and was going to another dealer that evening to sign if Atamian's Costco price was not better. While the Costco price wasn't competitive, Edwin asked for the price i was seeking, at which time I showed him an amazing price from another dealer. After a couple of months of getting prices, I knew I had hit rock bottom, and wondered what Edwin could do. He could meet it. However, I was drawn to the small, old fashion showroom and the professional and honest style of Edwin. I signed an agreement, knowing that Edwin would have to locate the color I wanted. True to his word, Edwin called me several days later; He had located the car. My husband and I then went to the dealer to sign the papers, and returned today to take delivery. Edwin's explanation of the car's features, and set up of technology were wonderful. He was clear, and very patient. Before we left with our new vehicle, a sales manager came over to thank us and to wish us well with our new car. Atamian is a gem in today's world of haggling when buying a car. Edwin, too, is a gem.

Carbuyinguy

Nov 6, 2012

Was shocked by the complete lack of any kind of attention or customer service we received after researching the dealership. We arranged a test drive with Melissa Paquette for 7:00 pm. We arrived about 10 minutes early and walked into the show room and waited a few minutes for anyone to welcome us. After no one even bothered to let us know they were busy and that it would be a few minutes I started to get that sinking feeling. So, we went out and decided to look at the outside of the car we wanted to purchase and it checked out and was in great condition so we decided okay it might be worth the wait and lack of attention. We went back inside and sat at a conspicuous table halfway between some sales desks and what appeared to be the sales/finance office. After about 10 more minutes of no attention, not even a hello, at 7:15 we went into the office and explained that we had set up a test drive for 7:00 and that it was now 15 minutes later and we hadn't even been greeted yet. The guy (normally I'd say gentleman but not really in this case) simply said, "Yeah, few minutes." Since we were really into the car we decided that we might continue to wait, after another 10 minutes with no one still paying us any attention we saw someone who walked in after us go into the same office and get a sales-rep to come right out and sit right down with her. At that point we said forget this they obviously don't need or want out business but we tried to give it one more try and told guy in the office that we still hadn't been spoken to by anyone. His only response was to say, "Oh." and go back to work so we told him we were leaving since we had an appointment and no one had helped us. His response, "Okay," and right back to his binder. No car can be worth this poor customer service. Including our travel to the dealership, Atamian wasted and hour of our time so, we'll have to just keep looking and we'd recommend you do to.

dfe

Nov 4, 2012

This dealership might not look great on the outside but maybe thats what makes them great on the inside. I was referred to Kevin Richardson by my mechanic who has bought 4 cars off the Kevin (who by the way is now the general sales manager) dating back to 2000 when he was just starting out in the business. He raved about him so we figured lets give him a try. We had a unique situation and had been to two other dealers whom I will leave nameless. Kevin was great. He made our experience extremely easy and was honest thru the hole process. We consider ourselves lucky to have been referred to him and will send all our family and friends to him. In the end we left in our NEW CR-V and we will be back for my wifes car in 2 years or less.

concerned son

Oct 29, 2012

Most dealers are great on the first visit. Joe, at Ataimian, was very patient with my retired mother (even on the treacherous test drive). He was very kind and patient with my mother and respected every wish from subsequent phone calls to decals. We took delivery during the hurricane, but he never rushed us. This is the service we have grown to expect over the years.

barbara.boucher1

Oct 22, 2012

I had an excellent experience at Atamian Honda. Jim Tringale treated me as if I was a family member who came in to buy a car. He was very personable and professional and I was highly impressed with everyone I dealt with at Atamian Honda

tvc15

Oct 21, 2012

This is my second new vehicle purchase at Atamian and the reason I keep coming back is simple. The sales and service departments are great. My sales representative was Tarik. He was very knowledgeable, helpful, and respectful. In fact, I find the sales members at Atamian consistent in this regard as so many other dealerships I've been to are much too pushy and show no human element to the purchase. I also service my vehicles at Atamian as well and find their service department top notch with knowledgeable and trustworthy mechanics and service advisors. Every Atamian employee I have met is courteous and polite. I find that I continually receive a great price on the vehicles and great service and that's the reason I keep coming back to Atamian and you should, too!

oscar88

Oct 20, 2012

I shopped other Dealers in the area and found that Atamian had the best price and didn't play some of the games that others did. John Pudlo was my salesman and I would highly recommend him.

jekdau

Oct 18, 2012

Joe Sheehan at Atamian was wonderful to work with, in fact, all of the Atamian asscoiates that we worked with were wonderful. Melissa communicated with my husband via email before our arrival and made sure we were well taken care of when we arrived on site. That's how we got Joe! While the car new car buying experience can be a lengthy process, especially with a little one, Joe worked hard to get us out as quickly as possible. Joe was also very patient with us as we test drove 2 vehicles and hemmed-and-hawed over the size to make sure it was a perfect fit for our son's hockey equipment. Our overall experience was exceptional and the on-site registry process is a huge plus! We'll be back. Loving our 2013 Pilot; it has everything and fits everything!

cchesna

Oct 14, 2012

After over 2 weeks of research and negotiations, the sales team at Atamian Honda treated me fairly, and worked to get me into the car I wanted at a price that I found to be reasonable. Very welcoming, courteous and patient with my needs.

rgondola

Sep 23, 2012

I know of no greater accolade that you could bestow on a dealership than to say you've purchased more than one vehicle from it. I have purchased at least seven, either for my family members or myself, over the twenty years that I've lived in town. Whether I shop them first or last, I am more than satisfied with the treatment that I am given and the price that I have been quoted. Rarely have I had to enter stressful negotiations. Joe Sheehan continues this fine tradition. He is knowledgeable and very, very helpful. I highly recommend Joe and Atamian Honda to anyone in the market for a new Honda. You will not be disappointed.

bob.lodi

Sep 19, 2012

Gave atamian a 5 rating for the following reasons1) I requested quotes online from multiple dealers. Jerry at Atamian was the ONLY one that provided a quote and not the multiple phone calls and emails about "when can you come in2) When I went in the saleman, Darryll Valcourt, was professional, knowledgeable and provided excellent service throughout.3) The quote I provided was EXACTLY what I paid. No funny business, or trying to make it back on the trade or post sales add-ons (scotch guard, paint coating, ext warranty). They do make you aware of these but it's the opposite of the hard sell.They are family owned & operated and it shows. They've been there a long time and are committed to being there for the long term.If you are lookig for a VW or Honda you should check Atamian out. Definitely ask for Darryll.

jeanofarrell

Sep 1, 2012

Joe Sheehan is an excellent salesman! I am impressed with his professionalism, his knowledge of the car and his to explain the important features of the car. I am also pleased with the follow up.

stidesforty

Aug 28, 2012

I recently bought a used 4runner from Atamian Honda. Atamain was very upfront about all out the door costs and we were able to reach a fair price. I was pleasantly surprised that there were NO last minute costs or changes that i have seen at other dealers. They were upfront through the entire sales process.A few weeks after driving the car, I noticed a bad shimmy in the front end. I had a local mechanic look at it, and there was a blown shock. I called Atamian service and they said bring it in for a repair under warranty. They paid for a rental car for two days while it was in the shop. They ended up replacing both shocks as the other one looked worn (but not blown).So for sales and service, I would highly recommend Atamian.

jrossi13

Aug 15, 2012

I went with my Dad to purchase a new car from Atamian Honda a couple of months ago. I can honestly say it was the single best car buying experience of my life; the staff was courteous, helpful, and they never tried to put on the hard sell. We would highly recommend this dealership because they took the time to listen and matched my dad with the right car for his needs and budget. My Dad loves his new Honda Accord, these guys run a first class operation all the way!

BuffaloHonda

Aug 8, 2012

Atamian employees are not even the "B" team, they're all the "C" team at best. This place is easily the worst dealership in the Metro Boston area on every front but one, price. I bought a '12 CR-V here for $700 less than the mighty Boch wanted. They had the one I wanted at a price I couldn't believe. They tried to make it up by attempting to low-ball my trade for an insanely low price. I almost (& probably should have) walked-out right then. I have no problems negotiating, but it was just insulting & I'm used to fighting over $500 but this was thousands below even their own Black Book from their website, never mind KBB. In the end, I did get the exact deal I wanted but I dealt with complete incompetence & unprofessionalism the entire time (including after the sale). In the future, I'll pay more not to buy here.

TZ-Pilot

Aug 6, 2012

We were first contacted by their internet sales manager Bill Jarred when we submitted for an online quote and he was very straight forward with the pricing.Cee Veth was the sales person we dealt with when we got there at Atamian. He was a very good salesman right from beginning to end, didn't play any games, showed us the SUV (we bought a 2012 Honda Pilot) and took us for test drives, explained almost all of the features. He has good knowledge on cars and was very coperative with all our needs. We definetly recommend him and Atamian for any future prospective buyers. It was worth our time to drive all the way up to Tewksbury. People living in the Metrowest area should really consider this dealership when shopping for Hondas. Ray Leduc is also another good person we dealt with who is in charge of Financing. Overall a great car buying experiance.

thesult

Aug 2, 2012

I recently bought a 2008 certified used honda ridgeline from Atamian Honda for a very reasonable price.As with any used vehicle it needed a few things and minor repairs that were addressed by Dan in sales, Eric and Jason in service. I, like many people are very suspect with any auto dealer and service dept. It turns out I need not be, either the realy pulled a fast one on me or [as it realy seems to me] they made me a very satisfied customer.Apparently I can now trust a car dealer and service dept.Thanks

thelucasduffy

Jun 3, 2012

I bought a 2012 honda civic, and even though im only 21 and have no credit,Ray and Andre Luduc worke with me and the bank and stil got me a very resonable fiance rate. They were both polite and informative. When i buy my next car , i certainly plan on going back.

lorrieferraro

May 30, 2012

When you arrive you feel like you are the most important customer. Services is above all other dealerships in the area. The staff is extremely knowledgable and always willing to help you.I am very happy with my new CRV.

JudyHersey

May 15, 2012

I leased a vehicle through Atamian Honda recently and actually asked if there was somewhere I could recommend the sales person who worked with me, Darith Nehm. He was wonderful to deal with. I have dealt with many, many people in my lifetime in many many sales situations...Darith is #1 in my experience. He is professional, personable, gracious, polite yet persuasive in the positive sense. He guided me through the process step by step and spent a good long time explaining all of the features of the car. I thought it would be very difficult converting from driving stripped down standards I'd driven for 30 or more years, but he was able to convince me that I could learn all of the new features easily and with his tutelage I did.I couldn't recommend anyone higher. As I wrote somewhere else as a former teacher I'd have given Darith an A+ and a shiny gold star. Your dealership is fortunate to have such a great "goodwill ambassador." Sincerely, Judy Hersey

Klydon

Apr 27, 2012

I had a fantastic experience with this dealership and would highly recommend purchasing a vehicle here. Darryll my sales consultant was patient, honest and was sensitive to the time constraints I had. He was very knowledgable about the vehicle and honest and up front about price. The negotiating process was much more pleasant than many other dealerships. Both Kevin and Jim also were honest and a pleasure to work with.

ecotto

Apr 25, 2012

My experience with purchasing a new car at Atamian Honda was the best experience I have had to date. Working with Kevin and Darryll made the proccess as smooth as can be. They were able to give me the best deal possible within the numbers that I asked to work with. They were even able to work out a deal so that I am paying $100.00 less a month than I was with my past car. I was able to drive out of Atamian with the car that I wanted and with a check in my pocket. Kevin and Darryll also had me in my new car in less than 24 hours from the time that I walked through the door. I will be recommending anyone I know that is looking for a car to Atamian Honda to work with Kevin and Darryll.

JWhiteneck

Mar 29, 2012

Last month, my younger daughter totaled the car she was driving while at college. That crash was the 6th between my two daughters, and the second total within 6 months. I had no idea what to buy and did not even want to think about getting another replacement car, but my daughters are at college and need a car. I went to Atamian Honda because they are the dealer listed in the Costco Car buyer program for this area. I was able to get a list of pre-negotiated prices for a new car because I am a Costco member. Jeff Logan gave me the list of cars, and pointed out some of the lower-priced models because cost was something I was concerned about.I went with a used Volvo from this dealership. With a limited budget based on the insurance replacement cost, my salesman Jeff Logan was able to show me vehicles that could meet my needs. He brought up ideas that I had not thought of, including comparing insurance rates for different cars as well as gas mileage and safety features. Over and over, as he showed me the various "pre-owned" vehicles, he reassured me that Atamian Honda only resold the best of the best trade-ins. In fact, I did not see any used cars on the lot that were not in great condition. The service from everybody was great. I bought my car after two visits working with Jeff.In the end my purchase was the perfect combination of good value, comfort, good gas mileage, and safety. I did not feel pressured at any point, and Jeff's follow-up was great. He went over the features in the car when I went to pick it up. Overall working with Jeff, it was obvious that he is a good salesman but low-key and not a lot of BS once he figures out what you need in a car.

sophia10

Mar 27, 2012

Dixie Richards, she is a very friendly sales person. I did talk to her about trade in my 2003 Honda Accord, and she provided me all the information i need. I hope i can find a good deal with Atamian Honda Cars. Thank You

Francis J Senesi

Mar 19, 2012

This was my sixth purchase from this dealership. I continue to purchase from this dealer due to the ease of the car buying experiance. The staff are very freindly knowlegable. The sales department worked with my wife and I to find a purchase plan that fit our needs. The service department experiance is always pleasant also, they describe and explain matters well. I would recomend this dealer to anyone ready to purchase a new or used car.

bertab47

Mar 18, 2012

This is my third lease. Never have I been to this dealership, but a relative referred me to Jim Tringale, since they have had good experience with Jim. My intent was going for informational purposes only. My current lease was expiring, and I was prepared to be entertained by my chosen 3 specific dealerships. I had notebook in hand to make comparisons at days end. Never happened. Jim and Jerry Cordero made my day ! Came off the lot with a turned in 2009 and drove off with a 2012 ... Civic LX coming and going. Painless !!

mgc76

Mar 17, 2012

We just finished leasing two new Honda Pilots from Atamian Honda today. Our sales representative was Johnny Pudlo. He was fantastic to work with and the sales process before we agreed on a deal was easygoing and the paperwork process to complete the deal was seamless despite the fact that one car was being leased personally and one car was being leased by my business.I would highly recommend working with Johnny Pudlo at Atamian.Thanks,Michael

maww

Mar 13, 2012

I received a quote on a specific Honda CRV EXL that was in stock at the Dealership. John showed me the car and took me out for a test drive and showed all the features and how to use them. There were no surprises and it turned out to be a stress free process. I picked up my Car yesterday and it was ready earlier than I requested and John went over the vehicle again with me and connected the bluetooth for me. Sales Manager Kevin Richardson made sure I was completely satisfied with everything before I left and yes I was. I was also John's first sale.

bbriggs11

Mar 7, 2012

This is a letter I wrote to management at Atamian. Great people!!Mr. Richardson,I came into your dealership in the worst financial position I have ever been in my entire life. Losing my business 3 years ago and being forced to sell my house to pay down some debt has made the last 3 years very tough for me and my family. It was a little bit embarrassing for me to come in and try to negotiate with no money in my bank account and below averagecredit.Between Darith, your financial team and Steve, they really made me feel like I still mattered and did everything in their power to help me trade in and lease the Honda civic.I am very grateful for their help and their effort to get me into this new car. On top of that, they have really great personalities and did not come across as car salesmen but as a team that really wanted to help someone out. I thank you and your whole Atamian staff for a great experience and personal touch to help a guy out when he was down!Sincerely,Bob

DD636

Mar 5, 2012

This was the most pleasurable car buying experience that I have had. My initial contact was with Bill Jarrett, who is the internet sales manager at Atamian. Bill gave me his best price over the phone and after our conversation, followed up with an email reviewing what we had discussed. I showed up unannounced at the dealership the following afternoon and met with with Edwin as Bill was busy with another customer. Edwin is a very knowledgeable and personable individual and is a great asset to the Atamian sales team. Although I did not finance my car thru the dealership, I was very comfortable with speaking with Ray LeDuc, Atamian's finance director. After spending about 45 minutes at the dealership, I left with plans to return the following day with my wife to pick up her car.The next day we returned to Atamian and picked up a brand spankin new CR-V. It was perfect. Edwin spent over an hour explaining the ins and outs of the car (all the new electronics). He really knows his stuff, and it was easy following his advise on how "stuff worked".Thank you again guys for making the CR-V a really easy purchase.Jeff & Deb G.

gemmamom

Mar 1, 2012

Darryll Valcourt is an absolute pleasure to deal with. If you use Atamian definitely ask for him personally. He understands the value of amazing customer service and is incredibly knowledgeable on all Honda vehicles. Test drive a car with him and he will walk you through all the features available and help you determine which car is right for you and your family. Once you decide to purchase a car, his follow up is equally as impressive as his impeccable customer service. Darryll is very welcoming, friendly, and (best of all) honest. Highly highly recommend Darryll at Atamian.

Laurie Friberg

Mar 1, 2012

My husband and I went looking to upgrade our 2004 Dodge Grand Caravan during Presdents Day weekend. After going o a few dealerships, we decided to visit Atamian as we had heard positive things from friends and family. We soon understood the reason for their praise. The entire staff was very courteous and patient even though we arrived shortly before closing. Our salesperson, Darith Nhem, worked to get us a great deal on a new Honda Odyssey and Steve Redding did a great job explaining financing and warranty options. When we picked up our car a couple of days later, Darith took the time to explain in detail all of the features of the vehicle and answered any questions I had. he also called me the next day to follow up. Thank you to all of the staff at Atamian for making this a great experience.

RichardPaquette

Mar 1, 2012

I would like to say thank you to everyone from Atamian. Once my wife and I walked into the Atamian we were given a warm welcome feeling not many dealership can claime that. Edwin was very educated with all the products very impressed. I know my wife and I are not very easy to deal with. Edwin made it very easy for us to chose the vehicle that best fit our needs. We had our heart set by site on the CRV but once Edwin gave us the product knowledge my wife fell in love. No questions went unanswered he was very professional. I will recommend friends and family anyone I know to Atamian. Edwin gets a 10++++

colleve

Feb 28, 2012

Buying a car can be stressful, but Kevin makes its almost too easy. This is the third car I have purchased from him and cannot imagine buying car without him involved. The friendly and knowledgeable sales staff, make buying a car a pleasure. I have referred multiple friends and colleagues to Kevin & Atamian, and all came back with glowing remarks!

dave666

Feb 21, 2012

I worked with Frank Madden at Atamian. Both he and the dealership were fine to work with. They gave me the lowest price on a new 2012 CR-V. I would recommend them to anyone else, however there are two items I have an issue with and would warn you about: Once they get your name, phone number and email address they are like a bunch of hungry wolves. I must have gotten 2 dozen calls and emails from both Frank and the dealership to "come on in as soon as possible to get a great deal on this car..." I even had to tell them to stop sending me emails after I got 4 in one day. I almost crossed them off my list because I felt they were relentless. If you don't want to be hounded, go somewhere else. The other issue is that after I shook the sales managers hand to buy the car, I sat in the showroom for more than an hour before I even could sit down with the guy to fill out my paperwork. The impression I got was that since they already had me hooked on the purchase, they could let me sit around while they continued with their sales deals. After all, I wasn't going anywhere, was I??

50mpg VW TDi

Feb 16, 2012

I drove past 25 miles in the Boston area past 3 VW dealers to buy my new Jetta TDi wagon at Atamian last spring. They honored my on-line best price, had a snack and entertainment room for my family, minimized any attempt to push low value dealer 'extras', had the car ready, took my very old, high mileage trade with little discussion, transferred plates on got me on my way within an hour.

aaronp808

Feb 1, 2012

I bought a 2012 Honda Fit Sport using the Consumer Reports program that sets up the price ahead of time. We came in, test drove, chose options and were done. There was no need to negotiate and no heavy pressure on anything. He and the sales manager (Mike?) mentioned financing and warranties, but I did not feel pressured at all. They were polite and quickly accepted my declines without unwarranted pushing. Everything was very smooth and quick. I have already highly recommended this dealer (and the Consumer Reports process) to my friends.

bissegrigo

Jan 4, 2012

Great service, great car, smooth buying experience, what more can you say?! Darith Nhem made buying my new car a very pleasurable experience. He was great with follow-up during my purchase and helped me get the car I truly wanted. The Honda CR-V is a superior car and Atamian Honda is a superior dealership. Thanks again for making me a believer!

bissegrigo

Jan 3, 2012

I had a great experience with Atamian Honda on my recent purchase of a 2012 Honda CRV EX-L. Our sales person, Darith Nhem, was very easy going and informative. He was excellent in all phases, his knowledge of customer information about the vehicle was perfect and I like that I can call him any time with my questions. Darith guided us through the paperwork and introduced us to Ray LeDuc, the business manager who worked with us on finding the right financing for our purchase. Ray could not have been nicer or more helpful. To say that Darith from Atamian Honda in Tewksbury provided complete customer care, from start to finish, doesn't even begin to tell the story. He provided extraordinary customer care! Thanks Darith, you are the best!!!

nikihana

Dec 19, 2011

Darith and the dealership were both awesome. I walked in with a truecar quote and they just honored the price - no haggling!There was some sales pressure to buy additional protection - which I turned down - but it was minimal.I would strongly recommend them. I just had a horrible buying experience with McGee Toyota - so this was a very welcome change!

Tgmom

Dec 18, 2011

I have been looking for a new car for over two months. I have been to a LOT of dealerships and narrowed down my search to a Honda odyssey and an Acura MDX. Darith was an excellent sales person, and believe me I have dealt with more than 15 in the last two months. Darith is one of two that I will write a positive recommendation for. He was courteous, honest, and I would highly recommend him to anyone buying a car. The Atamiam dealership was great too. The selection of cars to choose from and willingness to work with their clients was refreshing. I also went to Boch Honda West, while their salespeople were nice, they were unwilling to negotiate on price and were over $2000 more than Atamian. if you are buying a Honda, Atamiam is the best place to buy.

mbh8898

Dec 3, 2011

Jeff Logan was great to work with. He was an extremely down to earth, no pressure sales person. He knew his product well and listened to our needs. He was patient in working with us to negotiate a fair deal. It was an easy and pleasurable car buying experience. I highly recommend this dealer and highly recommend that you ask for Jeff.

Mkdz

Dec 3, 2011

My wife and I were very, very pleased with our experience at Atamian Honda. We purchased a 2006 Honda Odyssey model. Our Sales rep was very courteous, knowledgeable, and super professional and goes that extra mile. My test drive with my vehicle was excellent too. Darith was very informative on the vehicle, he showed me every gadget and what they are used for. he gave my wife and I a very fair price. The Atamian Honda will work with you and provide you the best customer service. If you decide to buy a Honda, please see Darith Nhem at Paragon Honda 1st, they have a very nice and super clean facility and the people there are very friendly and always smiling. Thanks again Mr. Darith and Atamian. Also, Im and recommending them to my family and friends too and you can bet on that.

suegrondin

Dec 2, 2011

My experience with Atamian was pleasant and thanks to Darryll Valcourt, Very easy. At all times we were treated with courtesty and respect. Every effort was made to ensure our comfort both physically (with refreshments!) and psychologically at making such a big decision and investment. The quality of work was superior at Darryll's end in answering all of our questions, resonding to our comments and concerns, and seeing to it that our new car was ready in a timely fashion. All members of the staff were cordial and supportive especially Kevin Richardson . Our overall experience was positive and professonal. We were satisfied that all efforts were extended to make the price of the vehicle as appealing as possible to us. The dealership offered a program they called the "Drive" program, and that meant they took care of all the Registry paper work for us and gave us our new car with new plate that day! We would highly recommend this dealership along with our salesmen.Thanks guys!

L.K

Dec 1, 2011

Being my first new car buying experience, I was hesitant whether or not the entire process will go smoothly. I have done all my research ahead of time, so I already knew what I wanted and what to expect. When the time came to purchasing my Honda, Atamian Honda of Tewksbury and especially Darith Nhem exceeded all my expectations. The service was very prompt and professional, the inventory was impressive and the price was very competitive. I would recommend Darith and Atamian Honda to anyone looking for a new Honda.

ianhwatson

Nov 30, 2011

Worked with Jeff and he was helpful in getting me a deal I wanted. Jeff also had great follow through once the deal was closed.

VINDAN

Nov 22, 2011

Being from Lowell we purchased our 3rd Vehicle from Atamian this time it was from a Rookie Salesman named Jeff but he was Great to Deal with , he never once tried to get us to buy something we weren't interested in so we looked at the 2011 Pilot Touring and bought it , he was a great Guy with a Great future in this business we told him..Thanks Jeff for a Great Buying Experience and thanks to your Whole Sales Staff they were all Great..We will continue to do business with this Dealership as they are Honest to me and my Family.

karinva

Nov 21, 2011

It was a pleasure doing business with James and Atamian VW Honda. James was extremely professional, friendly, well informed and gladly answered all our questions. We will recommend James and Atamian to all our friends.

hwlcd

Nov 20, 2011

Bait and switch. They gave me a great quote on the price of the vehicle. I show up and guess what? they don't have that trim level. "oh we'll get that for you but we'll have to add $500 to the price we quoted. maybe we can give you a good deal on your trade to make up for it." We waited and they gave us a trade in value of $200. WTF? seriously? kbb quotes my car trade in value at $5K, i was realistically expecting $2-2.5K. But $200? are you serious? on top of that they offered a 4.9% interest rate when I know I qualify for 1.9%, which is what I got 2 years ago when I bought my civic. Never again!HAHA they called me the day after and said they will do it for the price I was looking to get it at. YEA RIGHT! after such an experience, I'm never doing business with this dealership and I will warn everyone I know to stay away, far away from this place as possible.

deaneal

Nov 2, 2011

I worked with Melissa for a Consumer Reports Internet search. Her follow up and professionalism was top notch. The only reason I didn't purchase from her was because I found another dealer that had the car in stock.

thefitfit

Oct 29, 2011

John Desrocher was an excellent sales person. He satisfied all our needs, explained every detail of the Honda Fit controls and everything else we needed or could imagine. He spent as much time as we needed to select the right car, color, etc. We would highly recommend him and your dealership to anyone interested in purchasing a car.

jedstrom

Oct 26, 2011

These guys were great - I can see why they are managers - they're very knowledgeable and they were helpful. I drove out of the dealership very happy -- this was my second car from Atamian - so I knew what to expect, and I was not disappointed.

feixiangxing

Oct 24, 2011

Although I did not buy the new car from here for some personal reason, the did a great job to help me find my favorate car.

simmy78

Oct 22, 2011

Misleading and Unapologetic - The internet manager Dixie Richards was misleading and unapologetic about it. She promised me servicing and price deals which the sales team could not honor and to my surprise mentioned that such deals did not exist. Later another manager called to ask why they couldnt gain my business. After my detailed explanation and a promise from her to sort out the matter No Solution and No apologies. It was as if they dont need to respect customers at all. The only person who was good to deal with was Tarik, the salesperson. I would have loved to buy the car from him, if he worked with another dealership. That being said the prices here are very competitive, its the ethics that sucks.

dodgeram

Sep 27, 2011

Bought my son a 07 Mercury Mariner from Russell Smith. Was a good experience. Russell took his time with us to make sure everything was right. Financed with Ray Leduc. Another good experience. All in all, a smooth transition. Bought extended warranty. Brought vehicle in Monday for a problem. Everything was covered by extended warranty. I was worried because of experiences and horror stories regarding other dealers. Everything at Atamian was professional. Charlie and Ben (Service Department) were great. I must say, it was a pleasant experience. I felt obligated to write something to let others know of the positive outcome. I usually don't take the time to do this. I would highly recommend them and will continue to bring this vehicle to Atamian for any service related issues.Thanks, Barry Clemente, Stoneham,Ma.

Ringding

Aug 14, 2011

Awesome experience. No hassle shopping and when we chose the new Honda Jerry gave us a bottom-line price. Made buying so easy no back and forth on price. Salesman Jonathan was very knowledgable about the vehicle and what would be good as accessories. When we made the deal Steve walked us through the details and got us a loan rate better than anything we could get from the banks. We did shop the dealer at 3 locateion commonwealth Honda, Ira Honda, botch Honda. Atamian beat them all buy thousands.It was my first pleasurable car buying experience. We jiggly recommend them this dealer.Michael jarbeau

jbosse

Aug 5, 2011

Just leased a new Accord. Great price, could not have been easier. This is my second purchase from Atamian. I still service my first Accord there. I find everyone extremely helpful. They service you have have the selection of a Mega-Dealership, but treat you like a family run shop. WOuld recommend to anyone looking at a Honda or VW. In fact, I have a few times already.

mswanson2010

Jul 14, 2011

Very pleased with level of service. James was very professional, excellent knowledge base of the vehicle we were interested in and used our time wisely. Ray was equally professional and made us feel very comfortable with the financial end of our purchase.

Keith&Rob

Jun 3, 2011

I was looking for a car for my wife and had narrowed down my search to these very specific parameters:2008 Honda Pilot EX-LLess than 30,000 milesMust be Honda Certified$23,000 - $27,000 I stumbled upon Atamian Honda after test driving a Pilot at a neighboring dealership. I was looking around the lot and was greeted by a gentleman named Gabriel Ramey. I told him what I was looking for and he immediately steered me toward a 2008 Pilot with 28,800 miles on it. It was immaculate inside and it met all of the criteria associated with my search. I test drove the car and loved it. Unfortunately my wife couldn't accompany me because one of our children was ill, and I wanted her to drive it before any decisions were made. I explained the situation to Gabe and he was kind enough to hold the car for me overnight with my promise that I would return the next day with my wife. Gabe even offerred to drive the car to my home if it wasn't possible for my wife to leave the house.Fortunately my son felt much better the next day and we were able to go back to Atamian together. Long story short, my wife loved the car and we purchased it that day.Gabriel is a sweet man and a pleasure to deal with. He's knowledgeable, thorough and very enthusiastic. Since our purchase last weekend I have received 2 telephone calls and 1 email message from him thanking me for my business and making sure that we were completely satisfied with everything. A very positive experience from start to finish. We really enjoyed working with Gabe and would highly recommend him to anyone looking for a new or pre-owned car.

ajaykumark

Jun 1, 2011

Bill Jarrett is the sales person I worked with. I have researched alot about the Odyssey 11 I was looking to buy. I knew all the details about the car and the pricing. I have been to 5 other honda dealers around. few of them dint even treat me to 40% of what Atamian did. I guess it starts with how you are treated but, it does not end there. Atamian and Bill have been extremely patient in providing me the pricing and vehicle information. Also let me drive serveral models at times and let me decide in my own sweet time.. .actually 6 months... thats bad but, it was my necesity. I really apreciate the way Bill dealt with me for every phone call he made thru these 6 moths... that was at least 50 plus calls. oh man.. Atamian rocks in service and even pricing.. I think its the way how they treat the customer more than appearance/size and fecility at the dealer. I strongly recommend any one to shop here first or at least last so you have an opportunity to explore.

scaldwell42

May 31, 2011

I had a bad experience with Atamian Honda. Based on my only interaction with Atamian Honda, my advice is that you cannot trust what they tell you (either as a result of incompetence, duplicity, or both on their part).I present the facts of my story, and you can judge how it reflects on Atamian Honda.I was in the market for a Honda Fit. The trim and color I wanted was in short supply in the state of Massachusetts, and there was a special low-APR financing deal from Honda that was soon to expire. I was searching the online inventories of Honda dealers across the state and calling those with the model I wanted to get price quotes. I solicited a quote from Atamian Honda via their internet sales department and began a series of phone negotiations. Atamian Honda called me several times and gave me a very competitive quote on a Honda Fit that they would shortly be receiving (it wasn't yet on the lot was but was in transit and just a few days away from delivery). Being naturally wary of car dealers, I tried my best to make sure I was getting the fully story. I live over 2 hours away from Tewksbury, MA, and I didn't want to drive all the way into the dealership to find out that the offer I'd negotiated over the phone was not the final deal I could sign. I had Atamian Honda write up, sign, and fax me a detailed quote. I asked repeatedly in my phone calls to the dealer whether I could take advantage of Honda's special low-APR financing deal on this particular vehicle in question and was consistently assured that I could. In fact, the dealer pressed me to come in asap before the special financing offer expired so that I might do just that.On the final evening of Honda's special low-APR financing deal period, I left work early and drove over 2 hours to Atamian Honda with my signed price quote in hand relatively confident that I'd secured a good deal on my Honda Fit. Shortly after I arrived, I was told by the salesperson that, while they could sell me the Honda Fit that evening whose price I'd been negotiating with them on the phone, I couldn't take advantage of Honda's special low-APR financing deal because the car wasn't actually on the lot yet. This was an unfortunate wrinkle that effectively added about $800 in financing costs beyond what I'd been promised repeatedly over the phone. Of course, Atamian Honda said that they'd be glad to sell me one of the more expensive trim models that they had on the lot at the favorable APR, but I didn't need to drive across the whole state to find that deal. My salesperson apologized that they'd made this "mistake" (saying that the internet sales guy was new to that role [though I know he's been at the dealership for a while, so he should still have known better]). I suggested that they could keep me happy (keeping me happy would have avoided my having to write this negative review) by selling me the car at their "breakeven cost" (i.e., dealer invoice minus dealer hold back) to compensate for their unfortunate "mistake" and my having driven across the state to their showroom under false pretenses. If they'd taken me up on this offer, I still would have paid about $400 more than they'd led me to believe taking into account financing costs, but, considering my alternatives, it still would have been worth it to me. They declined this offer, and I walked out. I think I'll probably end up paying more for a different model somewhere else, but I wasn't about to give this dealership my business. I'd rather pay more to a dealer that won't jerk me around (purposely or mistakenly).So what was the root of my problem with Atamian Honda? Were they incompetent (did they really not know they were repeatedly telling me they could give me a financing deal that they couldn't?) or were they just lying to me the whole time (e.g., to get me into the show room at which point they figured I'd buy just be resigned to buying something)? Later, when confronted about this "mistake," the Atamian Honda internet sales manager insisted that the "fine print" on his signed quote had indicated that the offer was only good on vehicles "in stock" which apparently did not include vehicles that were listed in Atamian Honda's online inventory but which were still "in transit." Of course, this guy somehow managed to talk to me at least a half dozen times on the phone about this very "in transit" vehicle without mentioning this and wrote up, signed, and faxed me a detailed price quote for the "in transit" vehicle without mentioning that the "fine print" on the quote essentially meant that the quote did not apply to the "in transit" vehicle in question.Throughout my interaction with Atamian Honda, I had this nagging sense that I couldn't trust them (a stronger such feeling than I get from most car dealers). As such, I tried very carefully to ask about everything I could think of in my phone conversations and to get the key stuff in writing. In the end, I still didn't get my deal.

educated.college.grad

May 19, 2011

I would never go back to this dealership and I would NEVER recommend this place to anyone. I was lied to through multiple emails and phone conversations and even in person when I went into the dealership to finalize the contract for the car I wanted to lease. Ricky Underwood is a low-life and should be ashamed of himself. He lied straight to my face about my leasing quote rates after he had me sign all of the paper-work and even after I had him look back at the email trail he sent me with the price quotes he gave me to finalize the deal. Not only that, I drove all the way down to the dealership to trade in my current lease and to get into a new lease and after I signed all of the paperwork Ricky began to tell me that the exact car I came to pick up had actually been sold earlier that day. Not to mention the fact that over the phone and through multiple email conversations, Ricky knew that I only wanted that particular car and I would not even CONSIDER doing business at his location unless that car was available. It is one thing to lie in an email, but it is another thing to lie straight to my face....not to mention that Ricky was turning bright red as he was lieing to me since he isn't the best liar.....overall this place is full of low-lifes who should have probably went to college so they would be more educated on bull-shitting people....I didn't fall for any of their tricks...I was deceived 100%. I would never buy or lease a honda from ATAMIAN...i would stay in the Newton/Boston vacinity for car dealerships.

jbarrett1205

May 9, 2011

We had a very good experience with Atamian Honda. I had received an internet price quote after submitting a request for dealer quotes on truecar.com, and Bill was immediately responsive. We got a very good price and the process was easy and painless. John was very helpful in answering our questions and finalizing the sale. In general, everyone that we talked to at Atamian was very friendly and helpful. The "OK" for customer service is due to it taking Atamian a few days longer than we expected to locate the vehicle that we wanted and not providing much feedback during this process, and also due to a small paperwork issue that caused us some headaches at the DMV. Overall we we very happy with the purchase and we do recommend Atamian to others.

landing93

May 9, 2011

Just moved to the area and needed to get my civic serviced.I e-mailed three dealers via there websites.Atamian was the only one to respond not only did I get an e-mail back,but a call to confirm (The other dealers never called)Then when I went to my appointment I was greeted my a friendly staff member named Jason he went over what I needed and gave me a time frame.Then I went to the waiting room and waited.It was very nice with coffee and wifi,so I could work while I waited.45 minutes later Jason came and got me and reviewed what was done and away I went.Great service!!I have now found a place to service.

jdsherburne

May 8, 2011

This dealership has taken care of our family needs for the past few years. The customer service is outstanding. The Salesperson we dealt with Darith was very accomodating and thorough. We would suggest this dealership to friends looking to purchase or lease a new vehicle.

jefrec27

May 6, 2011

Attamian made my purchase experience very pleasant and trouble free. I came in knowing exactly what I wanted in my car. Attamian didn't have it on the lot, but they located the car and had it available to me in short order. I would recommend this dealer if you like your sales experience to be friendly, direct and up front without games.

lkmorrison101

May 6, 2011

Using Consumer Reports as a jumping off point, I was looking for new car price quotes using the web. CR showed what a car should cost in my area and using a link on their web site they provided me with a list of dealers who should/would honor the online price. I selected Atamian for its proximity to where I live and their price quote which was very close to CR's. I contacted Atamian over the web, received an email with their price, and the price again came very close to that of CR. I contacted Atamian, went their showroom, was greeted at the door, and the sale was compeleted immediately based upon the exact amount of their online quote. There was absolutely no sales pressure, alterations, or surprises. From my perspective the whole process could not have been any more convenient.

ayyildiz

May 2, 2011

This is the first time I dealt with Atamian. Things went very smoothly. I am quite sure that my sales person, Andre, was the primary reason that things were handled so nicely and hassle free. At every step Andre would call me and let me know at every step. Overall, highly satisfied with the transaction.

guru194

Apr 30, 2011

very good service by the sales person.The price was as quoted. Gave excellent comparison between the trims.The best explanation of the functions during the delivery of the car.Recommend Ricky to others. Gave me the right financing. Although some after sales items such as simonize and additional warranty was offered, there was no pressure to buy them.

kevolt

Apr 30, 2011

Buying a new car was simple with no hassle. I had an Internet price from the dealer beforehand, and I checked their Web site to make sure the right model/color was on their lot. I used email to confirm the price and make an appointment to buy the car.However, I did want to unload my current vehicle, and negotiating a fair price for the trade-in was painful, but I suppose no more painful than anywhere else.

rdoucette

Apr 30, 2011

We purchased a 2011 Honda Odyssey. Not only did we get a great vehicle, we received wonderful service! The sales staff was pleasant, attentive, and did not pressure us into buying something we weren't ready to purchase. They went above and beyond- staying late to allow me pick up the vehicle after work. One of their staff members even came in on her day off to get our registration together so we wouldn't have to come back during our work week.I would highly recommend Atamian Honda's Sales Dept!!

mluciano

Apr 16, 2011

This experience in purchasing a new car was wonderful from the beginning to the end. As a single female I was a bit nervous dealing with the "typical car salesmen. I had been to Herb Chambers in Burlington, MA and found the salesmen there to be sharks so I walked out after a car demo. I discovered the new way to purchase a new car without visiting all dealerships in my area. The Internet Manager,Bill Goulette at Atamian, answered all of my questions on-line and efficentially and was upfront and honest and to beat it all, offered me a fair deal that I just couldn't refuse. He got me into the dealership. Then I met James Grammas, Sr.Sales Manager. He was nothing less than professsional, informative, helpful, and honest. I never felt I was just another that he wanted to take my money. He was personable right from the start to the end. He kept the pulse on what I wanted and put that as the most important item in a list of many things. We took the car for a drive, and I made my decision to buy based on the Internet quote from Bill, the quality and the easiness of connecting right away with James. There was no haggerling or tricks. Then we discussed my trade in. I felt the deal was also fair. When I accepted everything I met with Ray to work out the finances. Once again, professionalism and a honest approach continued. What could have been a nightmare turned into a pleasant experience leaving me nothing but a satified customer. I came back the next day to finalize the transactiona and James was at my car door with his plate remover with a smile on his face and the desire to serve. He went through all the final details and once again with professionalism, knowledge about the Honda EX and making sure I was happy. I love this dealership!!! I will tell everyone I know that the creepy, old salesmanship does not exist here. They were all down to earth, friendly and just seemed to want to make me happy with my purchase. I felt this calm feeling throughout my visits. I have been in the hospitality industry for over 13 years and these guys should teach the rest of the car world that it is the customer who should always come first. I even met Jason in the Service area. After having a Nissan and dealing with another nightmare at Nissan in Tewksbury Service Department and Tully Service in New Hampshire in the past, I was plesantly surprised at the first class treatment that I received at Atamian in Tewksbury, MA. Thanks guys! You are all first class! Mr. Atamian and Mr. Messina I wanted you to know that your staff is obviouslty an extention of your values and your belief of customer service. Selling cars is a hard life even tough, financially rewarding. It is the people in your business that makes your company successful. Thanks to you too. If you want fair treatment go to this dealership. You will be happy that you did.Margaret Luciano

cbenway

Apr 13, 2011

My first interaction with Atamian was via email when I received the internet quote I requested. I had researched the price of the car. I beleive I was a knowledgeable customer and was very pleased with the price quoted.When I arrived at the dealership, I by chance began working with Jimmy Tringale. Jimmy was extremely knowledgeable, proactive, courteous, thorough, and efficient. He performed his sales role while never pressuring me. He also followed up after the sale to make sure we were satisfied with the car and the purchase, and to check to see if we had any questions. He made the dreaded car buying esxperince stress free. Thanks Jimmy!

brooks_li

Apr 10, 2011

Edwin displyed a very professional way during the sales process. He is very friendly and has attention to details. During the car delivery process, he took time to explain operations related to different features of the car. It makes the buying experience pleasant.

HardtoPleaseBuyers

Apr 9, 2011

We've been comparing Honda CRV with RAV4. Having done ample research, we went to Atamian Honda as our 3rd dealer stop, not expecting to buy on that day. Jerry Cordero gave amazing customer service. He's straight-forward, respectful, knowledgeable (not only about Honda but also its competitors), fair, decisive and professional. We were so impressed that we bought a car from him. Highly recommend Atamian Honda and Jerry. Great price, great service. Will buy from him again, and I'm one hard to please buyer.I. LeeLincoln MA

neiliec

Apr 5, 2011

We went to the dealership just to test drive the new Honda Accord, as that was the car I was currently driving. I wasn't planning on purchasing a car that day. Andre was our sales person. He was not pushy and did not try to manipulate us to buy. I fell in love with the car and we qualified for the .9%, which is why we decided to buy that day. I usually dread going to car dealerships because they are usually so pushy and then get mad at you if you don't purchase from them. Everyone was so nice and accommodating. I would definitely recommend them.

pjhonda-owner

Mar 30, 2011

Atamian was very easy to deal with to purchase a new car. They sent the requested internet quote - I was determined not to enter a dealership without a quote in hand - and all costs were spelled out accurately. I needed to be persistent with other dealers to even get the internet quote. I got confirmation from another car dealership that they could not match the price that I was quoted from Atamian. I am VERY happy with my new car.

Hyaena

Mar 17, 2011

Let me start out by saying that Atamian quoted me a price for a Honda Civic through Costco, and honored that price. It was considerably lower than the lowest price I found elsewhere, and so I drove 1 hr and 45 minutes to this dealership for the savings (I live in Rhode Island). They also matched the very low financing we were offered at another dealership, making it the all-around winner on pricing. The price, and a very kind girl named Jessica, are the only two credits. Here are their pitfalls:1) We were considering the Civic with leather interior. We called first to make sure there was one in stock, before driving 1 hr. 45 minutes for nothing. We were told there were "plenty". We arrived the next day. There were exactly zero in stock. We ended up buying the fabric seat model.2) This may be unique to our situation, as we are Rhode Island residents, but they insisted that they had to use a title service company that would prepare the paperwork, and send it via FedEx to the RI Registry of Motor Vehicles. They said it would go out on Monday (we bought the car on Saturday), and the DMV should have it no later that Wednesday. Fast forward to Thursday, the DMV receives the title. All day Friday was spent waiting in line at the DMV (not Atamian's fault), only to find that, when it was our turn, the paperwork was not done. The title service had simply put the title in a FedEx envelope and mailed four days later. Worse, the title was WRONG (very much Atamian's fault). The person responsible for filling out the title only put one name on the title, despite there being two names on the bill of sale. As I'm sure you can guess...if the title doesn't match the bill of sale, you can't register the car. We frantically called Atamian and were transferred to a kind woman named Jessica, who promptly reissued a bill of sale with only one name- to match the title which couldn't be edited at this point- and faxed it to the DMV, just before closing. When the fax didn't come through, she faxed it again, and even called several minutes later to make sure that we received it. Thank you, thank you, Jessica. We really didn't want to face another entire day wasted at the registry.4) The worst part of the entire experience was the pick up. Annoying enough that we purchased an in-stock vehicle and had to wait an entire week to pick it up...we were told by our salesman, Andre LeDuc, to "give me a call when you're on your way, so I can have them clean up the car for you". So, we finally were able to register the car on Friday afternoon, and called on Saturday to say we were on our way, as instructed. Andre was startlingly rude. Belligerent even. He started ranting "I told you to call ahead. I don't have time for this now. It's a holiday weekend." ME: "You told me to call when I was on my way...your words exactly. Now, I'm on my way." More nasty tone from Andre (who had been very pleasant to deal with during the sale). He was refusing to give us the car that day. I asked to speak with a manager, was put on hold for 10 minutes, then transferred to a manager. MANAGER: "I'm really sorry, but we don't allow pick ups on Saturdays". Funny, at no point had they mentioned that before. ME: "I'm sorry, but we're on our way. You should have told us that before. We need the car, we've already waited a week." MANAGER: "Well, it is going to take us awhile, because there are four other cars ahead of you for pick up." ME: "Really? I thought you just told me you don't allow pick ups on Saturdays."MANAGER: <silence>.Once we arrived (about an hour and a half after this phone conversation), it took another hour of sitting around to get the car.I recommend this dealership to someone who is willing to sacrifice good service for the best possible price. Be sure to get an quote BEFORE you go. It will save you heaps, and make the sting of poor service a bit easier to handle.

LALA8158

Mar 16, 2011

I have leased a Honda Accord for 3 years now, it was time to renew my lease. I went to Atamian Honda at 11 am, I was in my new lease, signed, sealed, delivered by 2pm. The Manager Kevin Richardson, introduced me to John Pudlo who took care of me from begining to end. The Finance Manager Ray Leduc was awsome also,. I can not say enough about all of them. I will lease my cars from them always. I refere all my friends and relatives to Atamian Honda. Thank you Kevin Richardson, John Pudlo and Ray Leduc for all your hard work. You deserve so much more credit than I can give.LAURA MCDONALD

cmcgonagle

Mar 15, 2011

John was very friendly and helpful in helping us choose the right vehicle. What impressed me the most was the fact that we had considered two vehicles (Pilot and CRV) and he didn't automatically pressure us to buy the more expensive one - he made sure the one we chose was the right fit for US. Dan, the finance person we spoke with, was also very friendly and knowledgeable. I would definitely purchase a vehicle from Atamian when the time comes. By the way, the car drives great!!

crbernyk

Mar 15, 2011

Upon arriving at the dealership I was approached by my salesman Edwin. He was very friendly and very knowledgeable about my particular vehicle..The negotiation went very smoothly and ended with me purchasing a vehicle..I would highly recommend this salesman and dealership to anyone wanting to have a stress free experience buying a vehicle..

ArundhatI Ghosh

Mar 14, 2011

We just bought a new Honda Odyssey, Touring at Atamian Honda. The salesperson who assisted us was Tariq. The service he provided was truly excellent. He was knowledgable, gave us all the time we needed, we did not feel pressured by him at any point, he took care of all the paper work very fast and even got the inspection sticker done himself. Dan at the finance section was also very thorough, professional and polite.Great experience, would definitely recommend to friends and family.

j2foster

Mar 13, 2011

Several months ago I was in a bind when my old car's engine recently died, and I did not want to put the money into fixing it. In desperate need of finding a car, and quickly, I went to Atamian Honda looking for a car. Kevin Richardson and Steve Redding were extremely helpful with working with my time crunch, my budget, and what I was looking for. I had never thought of owning a car, and had always like SUVs. After gas prices getting so high, and the amount of mileage I have to drive for work, I knew getting a car with good gas mileage was what I needed. Steve guided me to a 2007 Honda Civic, and I fell in love with the car. After taking a test drive, and discussing the options the car came with and the excellent warranty, I decide the purchase the vehicle! Atamian was able to get the car ready for me VERY quickly knowing that I was without a car. This dealership was wondering in helping me get into a great car that I love and would recommend them to anyone!

db-andover

Mar 12, 2011

I had an excellent purchasing experience at Atamian from start to finish. I did my homework and researched competitive pricing for the Honda Civic LX-S prior to requesting a quote from Atamians Internet Sales Department. I promptly received a quote and an unbeatable price from Bill Goulette. That evening, I contacted Atamian to confirm the price and spoke with Melissa Paquette of the Internet Sales Department. She was extremely helpful and confirmed the price with no haggling, no hidden costs and no surprises.The next morning I went to Atamian and was greeted by Tarik Slaoui, a Sales Consultant who was courteous, professional and knowledgeable. He quickly retrieved my quote and again to my surprise there was no haggling or hidden cost. The rock bottom price quoted by the Internet Sales Department was exactly what Tarik quoted. No pressure and no hassles, Tarik also reminded me that the quote would be honored through the end of the month if I chose to shop around. But, no need as having researched the price for that model and trim package in the area, I new the Atamian price was incredible. Finalizing the sale was a smooth process. Both Tarik and Dan from the finance department briefly made me aware of the additional options, but again to my surprise there was no pressure when I declined the options. Tarik was fantastic throughout; he even jumped online and cancelled my old plates with the Registry of Motor Vehicle saving me the hassle of having to do it later. I highly recommend Atamian and the sales team of Tarik, Melissa, Bill and Dan.

io

Mar 7, 2011

It was a busy place but Eric focused on me. Price of car was excellent (Costco Pricing). Still a little hard sell by the business manger, but I guess that's where you make up for the price. Still got a good deal on a great car, and they appear to be good people.

bquantrille

Mar 2, 2011

Bill Goulette provided a straightforward internet quote that was for the exact vehicle I wanted to buy, at the lowest competitive cost, plus he included ALL other costs I would be responsible for paying. This gave me the trust I needed to move forward with a purchase from Atamian. Tarik is the most friendly and compentent sales person I have ever met. He walked us through all the manuals and controls for the new CRV we purchased. I hope to send other car buyers to him. Dan Jette is outstanding in the business/finance office. The best car buying experience ever. I would highly recommend Atamian to my friends and family who are interested in buying a Honda or Volkswagon.

sacco112

Mar 2, 2011

Great service...worked with me on price to get the car I wanted.... second car purchsed with them in 4 years. First experienece was great or I would not have come back. Great experiences both times around. Love my new 2011 Pilot!! Everyone I came into contact with at the dealership was friendly!

craftyandi

Mar 1, 2011

After a $1700 bill for a 100K service appt on car #1, car #2 was found to be without brakes. A day later, a $4800 bill was presented. Given that the vehicle in question is 10 years old with VERY low mileage, decision was made to purchase a new car. Sales rep was rude, unknowledgeable, and never went over features and components of the vehicle and needed to be corrected on several points. F&I manager kept the waiting process going for more than an hour, with no apologies, saying the sales rep was his brother and he was the only guy on - on the day of sale. At no point in the entire sales process was the cash sale of $23,000 acknowledged, and no thanks were given. They stated that the 10 year old vehicle was not wanted by the dealership, and would need to be removed by Monday (Deal was made Friday). They laughed at us and said "you will need to pay us to take this vehicle in trade". Leaving the dealership, the windshield wiper wasnt working, and when the driver pulled over to look at it, the assembly came off in his hand. This was brought to the attention of the dealership the following day, and repair was made. When the sales manager was made aware of the problems, then and only then did the sales rep call and try to resolve the issue. Next day, the wiper came completely off. Back to the dealership, where repair was made yet again. No owners manuals have been provided to the driver. The 10 year old vehicle was picked up and found to have simply minor - not major - issues. The brakes work fine. Estimate by an ASE certified mechanic indicates $350 will fix this 10 year old vehicle in excellent mint condition. Avoid this dealership at all costs.

bobbicurtis

Feb 28, 2011

My experience at Atamian Honda was the best I have encountered with car sales persons. Steve made sure I understood fully about the new features in the CR-V I purchased plus the warranties and owners manual. He is a fine representative of your dealership along with Dan Jette who also made sure I understood the financing and added coverage for the extended warranty. I would recommend this dealership to anyone I know who is interested in purchasing a vehicle.Sincerely, Roberta Jones

pnkumar9

Feb 28, 2011

I requested a quote for a new Honda odyssey in Honda website and within minuted I got a quote in my mailbox.Next day I walked in to sales office, ,holding 2 quotes from other dealers.They surprised me with a quote which I cannot say 'no'.Delivered next day itself.I would recommend them and already have to some of my friends and family.

matt01

Feb 27, 2011

We had an outstanding experience purchasing our Honda Civic at Atamian Honda. First Atamian was very up-front with all charges and emailed me the best quote out of 5 greater Boston Honda dealers. John Pudlo, our salesman was extremely knowledgeable and answered all of our questions and made the purchasing process as smooth as possible. Dan Jette quickly assisted us with filling out all of the necessary forms to finance our new vehicle. I would highly recommend purchasing a new car at Atamian!Matt & Lilla Dick

matts11

Feb 27, 2011

Attamian provided me a low quote from the start. I did not need to haggle. The staff was a pleasure to deal with. Salesman John Desroshers was very knowledgeable and professional. They also had a great selection of vehicles in stock. The showroom was small but they are building a new one soon.

ajwapes

Feb 21, 2011

The Sale and Salesman:Stand-up dealership. Our salesman, Dareth, moved with a purpose, and respected our time. He did not give us any of the typical "let me check with my manager cratp." We originally went in to by a Honda Fit, but ended up going with a Civic. Even though it must be a low-commission sale, he cheerfully handled our questions and went to find the different models for us to try out. The Paperwork:We were offered the typical extra insurance, and tack-on services, but Dareth did not put the sales pressure on -- just presented them quickly, and matter-of-factly. We did financing through the dealership, and the paperwork was prepared very quickly and with no mistakes.Internet Purchase Process:We have a purchase service through my insurance company, and the low price was honored on the Fit. But, when we decided to upgrade to the Civic, I didn't have the internet price. They were polite, but did not offer to look it up. We ended up buying at the dealer price. Then when I got home, of course I checked, and sure enough, it was almost $1200 lower than we paid. I was delighted when I called our salesman Dareth, and he looked into it, returning my call promptly, and agreeing to lower the purchase price to the lower internet price -- even though I'd already signed at the higher price. This is the type of integrity and service you hope for, but rarely get.The delivery:The car was spotless with a full tank of gas. Dareth did a great job showing my wife the various features, and as always was very courteous.Overall:This was the best car buying experience I've ever had. I will definitely go back when it's time for the next Honda.

Writer

Feb 13, 2011

Simply Wow! I found out about Atamian on the Internet doing a car-pricing search. They gave me an Internet offer on a new 2010 Honda Fit that I was looking for that didnt seem believable. But for the offer, I felt I had to make the 40-minute drive up to meet with them. I meet with Jim Grammas, from the minute I walked in the door he said they had the car I was looking for and would honor the price they offered on the Internet. Jim was friendly, knowledgeable about the car I was looking at, patient with me to make my decision and most important he and the others involved in making a deal on the car were not impolitely pushing to make the sale. They offered me an unbeatable price, incredible finance rate at 0.9% and gave me a fair deal on my trade to make me feel comfortable doing business with them. Word of mouth is said to be the best advertisement; pass the word, Atamian is worth the drive.

chip_21

Feb 11, 2011

Got a great deal from Atamian VW/Honda this week! John Pudlo was great to work with. I came in asking about one of their lease deals on a 2011 Accord they had advertised on Atamian's website. He was very patient with me and answered all of my questions/concerns. Never any pressure to buy. Go see Johnny! Down to earth and overall nice guy. He will take good care of you.

venugm

Feb 5, 2011

I have been to the dealership for a test drive. They let me test drive without any pressure or sales tactics.They gave me the best price on a Honda Accord SE 2011. I know because I got 5 quotes from different dealerships around new england. They were by far the lowest price.Customer service was excellent. The best new purchase experience I have had thus far. No big sales pressure or pressure to finance or anything. It was a pleasant experience.They worked pretty quickly on the transaction and I was able to drive the new car that evening even though we started the transaction at 3:30pm.

KirstenDavis

Feb 2, 2011

The last car I bought was in 2002 and I have kept it for 8 years because I hated the process of car buying. I went through Bank of America this time, got a quote for a 2011 CR-V that I was happy with. Steve went through some other vehicles that he though I might be interested in, then after I decided on the 2011 CR-V, was very helpful in getting all the paperwork done in a timely manner. I look forward to picking it up if it ever stops snowing!

dianaw46

Jan 31, 2011

I have to say that this was the first time I used the Internet for shopping for a car. I was more than pleased. I felt that Bill made the best offer and was the most helpful through my Internet process. I came into the dealership and was introduced to John. The entire process was easy as was promised by Bill and folks made every effort to meet my needs price wise and then wrapping this up.I would and will highly recommend Atamian to everyone I know and the first will be on my Facebook page. I am thrilled. ImfeelmlikemChristmasmmornng and I have just unwrapped the biggest present under the tree.

ngochuy2000

Jan 21, 2011

At first, I must admit it was somewhat a rocky experience while getting quotes on the phone, but after their constant efforts in trying to maintain a satisfied consumer relationship with me, I made the attempt to visit them and see what they had to offer me. It was, to my initial surprise after getting there, quite a pleasant experience. I got the car that I wanted at a decent price and in a timely manner. The sales representatives were courteous and informative. Even though, I must admit, I was somewhat aggressive with my pricing, they were happy to work with me and my budget. My future hope now, though, is that they're willing to maintain this happy consumer relationship status with me in the long run.

mpiacenza

Jan 20, 2011

Great experience in a laid back and very comfortable atmosphere. We were treated as if we were old friends instead of just another sale. I will be telling anyone I know looking for a vehicle about the pleasant experience we had at Atamian. Andre and Dave.....Thanks!

noufalp

Jan 20, 2011

I went in to look a used car seeing the ad on craigslist as well as on the dealer website. In both places along with the price, it was clearly mentioned that this was a certified car. But when I was about to buy the car and was getting into the price discussion, I was surprised to be told that I have to pay around $1500 more than the posted price to get certification. I explained that the ad clearly stated the car as certified and did not mention any requirement for additional payment. I was told that the ad only meant to say that u have the option to certify by paying more. I believe anyone who has seen the ad would agree with me and I can post a screen shot of the ad for those interested. I got a discount with my costco membership, but they basically made up for that by charging me more for the certification. I tried to contact Mr. Bill, the internet sales director, but was unable to meet him to get clarification on this regard. I could only talk to the sales guy all the time. Even though I bought the car and was happy with my purchase, paying more to get certified has left a bad impression about this dealership. I hope Mr. Bill will get this message and would contact me and provide a clarification or credit me the amount they charged for the certification.

suzannepage

Jan 20, 2011

I had a bad experience with Atamian in 2005 before I bought my Audi from another dealer and vowed not to go back. In this internet age, I had a wonderful introduction and encouragement to return from Bill the internet sales manager who was simply terrific. I called him and told him the car I was trading had mechanical issues and I also had financial issues. He reassured me Atamian could work with these issues. He called me as soon as he received my email. I went in this morning still somewhat skeptical given my past experience but open minded. I was met by John who was charming, honest, knowledgable and terrific. Jerry the showroom manager of course had to play bad cop but someone has to and he exhibited the honesty I finally wanted to hear about what I could realistically expect to purchase and I knew he was on my side. Ray the finance manager was wonderful - a terrific advocate on my behalf with financial challenges that really should have presented obstacles but he made it happen. These guys all took the time to know me as a person - didn't treat me like a "girl" as you get with dealerships and appreciated that I was up front about my situation - they were understanding and helpful. I just can't use the word honest enough in describing this team - I hate being jerked around and they didn't jerk me around not at all!!!! I received more on my trade-in than I had expected based on my research. I know these guys have to make a sale - but they were tremendous advocates on my behalf from the minute I walked in. They saw my Audi was on life support and made sure I didn't drive home in that deathtrap tonight - instead I drove home in a 2011 Honda Civic which I LOVE and didn't expect could work out. I was majorly and pleasantly surprised. I am extremely thrilled and pleased. This entire team - and they are clearly a team - couldn't have been more accomodating or made it more easy for me to go through this challenging process which I hate when investing in this major expenditure. They were very friendly and well informed about the product lines - John was clearly a big fan of all the product lines but honest (Honda vs. Volkswagen vs. any other car on the road) They continue to provide service by arranging an installation at my home this weekend and make sure I receive all the perks that come with this major purchase. They were on top of the entire process and charming and helpful but mostly honest and that's what I wanted!!! The service lounge is comfortable, warm, equipped with TV and WIFI. I had to hang around a bit but I can say I was most comfortable. I won't mind bringing the vehicle in for servicing. I will return to Atamian for all my servicing of course but in my book - I will always buy my future vehicles from Atamian and I have already shared my wonderful experience and showed off my car to my family tonite. They are now future customers. I can't say enough about how easy the Atamian team and folks made the entire process for me - they gave a lot of leverage, they didn't pressure me as most dealers do and didn't go by the book or nickel and dime me. They also gave me great advice about installing the car starter feature as it relates to my warranty and that was eye opening. This was a wonderful experience. I am sold! I am thrilled and this is an honest report - Thank you Atamian! Suzanne Page

jtalbsk78

Jan 18, 2011

The service at Atamian Honda was superb. Mr. Goulette and Mr. Grammas were both personable and professional. While test-driving with Mr. Grammas, he gave me the impression he really cared about my interests. He asked a lot of questions that helped him and I come to the conclusion of what was best for me.I got a great price, one I'm not sure anyone can beat, and I would recommend the folks at Atamian Honda to anyone.Thank you Mr. Goulette and Mr.s Grammas for connecting me with my awesome new car!!!You guys are the best!!!

smiele

Jan 17, 2011

I had a pleasant buying experience at Atamian, I would recommend this dealership to others. There were flexible with me on my requests. I liked the inventory availability. I liked the test drive. I liked the choices. I received good technical information.

jofis

Jan 15, 2011

The employees we worked with were very helpful from the beginning of our process to purchase/lease a new vehicle. We started on the internet and worked from there. The dealership and employees mentioned above were pleasant to work with. The questions we asked were answered promptly. The employees did all they could to make it possible for me to lease the car that I know have and to do it as quickly as possible.

carawrrr

Jan 12, 2011

Never met a Cambodian speaking white dude before that got me into buying a car! Andre is the BEST and FUNNIEST salesman I have ever met. I came here with a friend unintentionally not wanting to purchase a car. But at the end I purchase one, Honda civic lx 2011. I'm really happy with my purchase. Thanks for the help Andre and everyone else who help out. I really appreciate it. Thanks again.

jim demler

Jan 10, 2011

My wife and I were unsure of dealerships but tried Atamian because of the quick followup e-mail and phone call after we contacted them. When I arrived John Pudlo was very helpful, and never pressured me into buying. Later that evening when my wife and daughter came back up to Tewksbury, he went out of his way to secure a balloon for my daughter, which I much appreciated. It was those little things that made me want to take my business to Atamian and not elsewhere.

carbug

Jan 3, 2011

This dealer is amazingly pleasant to deal with. Especially, Jessica Lima was so helpful in this tug-of-war car searching and is the best person you want to look for, because she made her dealer look great with her friendliness and timely response with the best deal.

dannykarote

Jan 3, 2011

I bought a Honda Accord 2011. Atamian Honda had the best e price. I compared the price with other dealer in Mass New Hampshire CT and NJ. Atamian beat everyone with 300. Sales rep were friendly. Unlike my prior purchases they did not push to get warranty along with the car

jeffm1000

Dec 25, 2010

Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnelAtamian MotorsI had an unbelievable experience with this dealership over the past two days. Day one I started with getting a a pre-negotiated price through USAA bank for a 2010 TDI (500 under invoice). The dealer agreed to honor it. I brought in my trade which is an 09 Jetta SE. KBB has a trade in value of 13,900 and their first offer was 10,500. After calling out the used car guy he came up to 11,000, yup....a whole 500!!! I understand they don't use KBB but it's not a bad start for us consumers. The salesman actually challenged me by looking up to verify the KBB estimate. John...you didn't believe me? I left at that point. The next day I was emailed by the internet sales guy(not a bad guy and at least he has some people skills). After some going back and forth they came up to 12,000. Still too far off but I agreed to close the deal. Still think I'm not being flexible John? After work I called the salesman to let him know I have the title at home. He told me they will need the title in order to drive it away. I drove 30 minutes home and 30 back. I verbally confirmed the deal we made again. We filled out the finance app and he told me that I'll have to bring a paper back from the registry after getting it done. He says "we're not supposed to but we'll be able to make it happen anyways". Silly me, I should have questioned that one. When I arrived John and I went to get a coffee upstairs and he was acting like a human being. We talked for a bit then he got paged. He put a video on the computer about paint, I was not interested so I got up to look at the other cars in the show room. He clearly knows I wasn't interested in it before even putting it on, I told him I don't want any extras....that crap just jacks up the price for no reason. It showed Model T Ford with black paint then went on talking about how paint today isn't as tough but it's good for the environment so buy our product to protect your car!!! What? 80 years later their paint quality is worse, and they're admitting to it? John came out and asked me how the video was going, in a smart guy tone. I was across the showroom, how do you think the video was going? I was greeted by the finance guy, not a bad guy either. I explained to him that I don't want the extras and he quickly went over them and I signed the waiver....pretty painless and I thanked him for doing so. After signing he told me I couldn't drive it because the "notary went home at 5:30pm". You didn't know that when I was on my way in at 6:00pm John? Really? I told the finance guy that sales guy is going to hold his end of the bargain. Sales guy asked if I wanted to end the deal. I replied yes I do. His reply is great as he's walking away....."you're a [violative content deleted] anyways". Yup, a car sales guy said those exact words and didn't even stop there. He followed me into the finance office as finance guy was shredding my paperwork and said "you know, you haven't been flexible at all". I reminded him about calling me an [violative content deleted] and he said "those words weren't meant for you to hear, but you did". I questioned him again on it and he said "you got a problem with it?". You're a salesman John, you're supposed to be professional. I wrote an email to the general manager last night and called him this morning. I was continuously told he was in a meeting. The clerk that answered was VERY nice. I told her what a salesman said to me and think it would take priority but not a chance, I called back a few times and waited on hold. I told the gen manager this story, apparently I was on speaker but was not told that either. After listening to him defend the sales guy I asked to be transferred to the Owner. There was a bit of lag time then he transferred me over. I started to tell the owner Terry(you should Google that guy sometime it's a good read) my story. He cut me off and told me about how good Johnny is. "I hired him 18 years ago, he's the best one I've got".Anyways...don't shop from them. Save yourself the trouble and go elsewhere. It's obvious the owner will side with his employee regardless of the situation. It blows me away that John Desrocher gets away with talking like that to a customer and I can't even get a sincere apology from him or the owner.

mrpmurphy3

Dec 21, 2010

John and Atamian Honda made the process of buying a car easy. I negotiated with 7 Honda dealers in the area using the Internet. John and Atamian Honda provided me the lowest cost by hundreds of dollars. They honored that price even when other dealers said they couldn't sell the car for that price. John took extra time after I purchased the car to demonstrate features on the car I didn't know it had. Next time my first stop will be Atamian Honda.

Seraphina

Dec 9, 2010

Staff very helpful, both in person and via Internet. I received a great deal and negotiating finances and dealing with insurance was handled competently and expeditiously. I am so happy with my purchase that I am suggesting to my nephew in graduate school that he should purchase a car next week at this dealership.

dukem1125

Dec 7, 2010

Both Chris and Jessica kept contact with me regarding the certian car I was looking for and went out of thier way to inform me of the newest used cars that would come in. I was looking at a few other dealerships but no one spent the time and effort as did Chris and Jessica to keep me updated. Chris was willing to come in on his day off if necessary, which I thought was great.Jessica would call me and let me know what just arrived as did Chris. Chris had taken out in the lot when tempertures were unbearable and spend as much time with me out thier as I wanted. I think this goes beyond the others whom have said 'let me know if you see something you like'and just walk back into the show room. I am pleased to have met both Chris and Jessica. I now have the car was I was looking for and it's all because of them.One more thing I must say about this dearlership, when I walked in I was approched by 2o sales people trying to sell me a car, I was asked if I could be helped and when told of Chris they immediately got him and if he was busy with others offered me coffee and something to read which I also found very rare and a great touch.I would and will recommend Atamian Honda to my family and friendsThank You for the 'Great Experience'!!!!!!

Hogfather

Dec 6, 2010

What can I say? The whole experience was as smooth a silk. I did my shopping on line and had the cars pared down to three. The Honda at Atamian was my first choice. They made everything so easy it was a no-brainer to buy from them. I will refer Atamian to anyone I know who is interested in purchasing a new or used vehicle. Thanks again

kwhitney8306

Nov 21, 2010

I went to Atamian Honda after looking at other dealers to purchase a Honda Accord. I had spent a great deal of time reviewing ratings on consumer reports as well as bottom line pricing. When I walked in I met Steve Redding and he was great to deal with. He knew I had researched pricing and he worked to negotiate a fair price. When I arrived to pick up the Accord, he assured the vehicle was is perfect shape and also reviewed the owners manual and vehicle operation. This is the first Honda I have purchased and have been very happy since receiving it 3 weeks ago. I would highly recommend Atamian Honda and Steve Redding for anyone looking for an excellent vehicle.

am259

Nov 20, 2010

I wanted to get down to business, as I had been price shopping and knew I wanted the CRV SE and had numbers. Bill was willing to get right down to business, no sales pitches! I appreciated this! They gave me a deal I couldn't walk away from. However, I did. I went down the street and shopped their competitor "last". I ended up back at Atamian within the hour, and I was driving home with my new vehicle at the end of the day. Thank you for the great service and great price!

ivanaernmore

Nov 14, 2010

We arrived today (Sunday 11/14/10) about 12:20 pm (just after it opened) and parked right next to the showroom. Were met by no one. We wandered around the lot for 10 minutes, looking at window stickers. No salesman came out to see if we had questions. We entered the showroom & stood by a table. We noted one couple being worked with, maybe one or two customers being shown vehicles outside, and 3-5 employees (possibly salesman), milling around, helping themselves to popcorn. No other customers inside that we noticed. No employees approached us, even after making eye contact with everyone we could. We figured that we wanted a salesman who wanted us, so we weren't making a first move until we gave one a chance. But, after 5 minutes standing stupidly next to a table in the showroom, watching salesman get their popcorn (no one offered to get any for our kids, so we got it for them), we were getting ready to leave. Then, a salesman FINALLY asked us if we were being helped. We told him not yet, and he seemed apologetic, saying he assumed we were being helped.I told him I wanted to look over and test drive a 2011 Odyssey EX, was comparing it with the 2011 Sienna LE, and was making my decision and buying within the week, but that we could not buy today, as we had our young children with us and did not want to be distracted during the purchase process. I told him we definitely would be buying by next weekend & that we would have a sitter then. The salesman brought over the model I requested. I cannot recall him asking me a single time, during my entire visit, if I had any questions, and cannot recall him voluntarily pointing out a single feature or aspect of the Odyssey. When I asked him to show me how certain things worked, he complied, and that was it. This silence continued during my test drive. During the drive, I said I'd just driven the 2011 Sienna yesterday (the truth) and that the Toyota dealership had been giving me all kinds of reasons why Sienna beats Odyssey, including a printed sheet, and I asked him what he thought were Odyssey's advantages over Sienna. He told me he did not know off top of his head (!!!) and that I could look on the internet and find many websites comparing them. He said he wouldn't disparage Toyota, that the Sienna and Odyssey are both very good vehicles and that basically his opinion was people either like Toyotas or Hondas. Since I was already a Honda owner for past 20 years(I'd told him), I'd likely stick with Hondas. Hmm, all these things may be honest, but not very helpful, and, I guess not much of sales pitch. He also mentioned that upstairs at the dealership was a waiting room with some pastries, a tv, and toys. Ya think that he would've pointed that out on the way to our test drive, as he saw my husband attempting to keep the kids busy at a table in the main are. Apparently, no employee mentioned this to my husband while I was on the test drive, although one employee did off them some kind of cookies he was bringing in. The killer for me was, however, when we returned from the test drive. My husband was with our young children in the waiting room, and I told the salesman my husband would want to come out and take a look, too. The salesman apologized and said that he could only spend a few minutes with my husband as it was Sunday and the dealership was shorthanded and he had other customers to serve !!!! (There did not appear to be that many customers at this point, around 1:10 pm). He said if I came during the week he could spend 2 hours with me, but not today. With young kids and a part-time job, husband at work coming during a weekday is not an option! At this point, he'd spent about 20 minutes, at most, with me, including 10 minute test drive. I could not believe he said this. He did let my husband look quickly at a few things, but honestly he seemed in a rush to be rid of us. As we left he asked to get contact information from me, which I gave him, and my husband asked for their best price. He did not want to give it and said sales manager would not do it. We showed him our quoted, very good, price we'd received on the comparable Sienna LE, about 27200. He left and returned with a price of 28299, which is lower than sticker MSRP but higher than the average price paid for 2011 Odyssey Ex per autotrader.com. He stated flatly that dealership would not go below this price. We thanked him for his time and left. I will not give his name to avoid embarassing him. Perhaps he was having a bad day. His is an older man who said he was from Salem NH, if anyone from the dealership is reading this. He was not rude--he was the only one who attempted to help us--and I give him some points for being honest about (allegedly) being short staffed, even if it made himself or the dealership look bad. Nonetheless, I think he could have passed us to another salesperson to see if we had further questions, at the very least. The only positive in this experience was that at least I received no pressure to buy. I guess I can sum up his attitude (and this dealership's attitude), based on this experience, as "Take it or leave it. Atamian Honda does not care".I contrast this rather negative experience with our positive experience the day before at Ira Toyota of Danvers, where salesman Bryan I. immediately met us as we walked towards the showroom, showed my 3 and 5 year old where the enclosed playroom was, & spent over 2 hours with me, evaluating my needs, presenting me with other options for family vehicles that might be more economical (e.g., Rav4, Sienna), demonstrated on the lot all the features of each level of trim of the vehicles and advantages of each, explained even more features during test drives, recommended I test drive Highlander even after liking Sienna a lot, just to be sure of my decision, and really going extra mile in trying to gently convince me about Toyota quality, service, & advantages. He and his sales manager also came very close to the price we were seeking. What a contrast in sales experiences, which will likely weigh heavily in my decision. In any event, if I decide on a Honda, alas it will not be from Atamian.

lgold68

Oct 15, 2010

This is the second time to buy at the dealership and they are great. Johnny followed up and even contacted me that my lease was nearly up.We love the car and the deal that we got.The dealership is clean and there were perks for breast cancer awareness month.

sbeaure3

Oct 14, 2010

I had the best car buying experience I ever have had! This is the 5th car i have purchased from five different dealers, the service I received at Atamian was by far the best. Tarik was very friendly and was very attentive to my needs as a customer. Tarik kept the buying process moving quickly and efficiently, also very courteous, which is very important to me. I will defiantly be going back to Atamiam to purchase my next vehicle, and will most certainly recommend this business to friends and family.

Nicwill

Oct 7, 2010

We needed to buy a minivan, as I'm pregnant with our third child (3 under 3!). Told the salesman I wasn't buying today, but I needed to make a decision between Sienna and Honda and then my husband would come separately as we have two young children and can't shop together. It is my car so I'll decide which one I'm happy with and my husband will finance it. I told him I hadn't seen inside an Odyssey so I was interested to see what features it had. He told me I had 'plenty of time' to shop for a vehicle before the baby came. How would he know? Doubt he's ever carried a baby during the last six weeks of pregnancy, when walking around a car lot is the LAST thing a pregnant woman wants to do. He couldn't be bothered to show me any vehicles on the lot, just walked over to the display model in the showroom (which I told him was not the model we were looking to purchase) and then told me everything the lower model didn't have! I could tell he wasn't interested in helping me so I asked for a brochure and left (within 10 minutes of arriving!). He then came out to my car and said I should 'come back with my husband'. Disgusting. We are definately buying a minivan, either Sienna or Odyssey, but I guess it won't be a Honda after all.

herdim

Sep 2, 2010

Everything was nice and all the paperwork finished very quickly. The sales person send me the quote online, and they were honest about the price.I was satisfied with the service and help a lot. I would definitely recommend this dealer to my friends.

mlahaj675

Sep 1, 2010

I already wrote a whole long review. Please use it. I loved Steve Redding. He made it easy for me to get the car and the price I wanted. It was great, and I want everyone to go to Atemian and meet him. I hope you find the other review I wrote because it was a detailed description of my happiness at this dealership. Sorry. I don't have time to write this one again!

cuzzy1962

Aug 31, 2010

In this day and age, customer service and attentiveness can be a lost art. At Atamian, I was treated as if I were the only customer they had. They reviewed my buy and lease options, gave me examples of what the payment would do depending on money down etc. The y walked me through the process from when I started to inquire to delivery. Every employee that I dealt with was professional, courteous, friendly and willing to serve my needs. I would most definitely recommend Atamain Honda VW and as a matter of fact I already have. Thanks for the experience.

slehane

Aug 31, 2010

My wife and I were referred to Atamian Honda by an Auto Buying Service through our insurance company and were very pleased with the overall service. Initially, we were looking at the Honda CRV but ended up purchasing the Pilot and although we only had the Auto Buying service quote for the CRV the dealer worked with us to get the bottom line internet purchase price for the Pilot. On top of that, my wife did not like the color of the Pilots in-stock - rather then push a vehicle on us, Atamian (Jimmie) got the color vehicle we wanted from another dealer with no hassles, most dealers would just try to push their in-stock vehicles. When we went to pick-up the vehicle, Our saleperson (Jimmie) ensured we knew everything about how to use our new Pilot. I also need to mention that the financing section did an outstanding job working with me and helped me tailor and extended warranty that fit my needs - much like the in-stock vehicle issue, the finance person I worked with did not push the most expensive warranty option but explained the different options and clearly articulated the pros/cons of each option.There are other Honda dealers closer to my home but we take the time and make the trip to make Atamian Honda our go to Honda dealer - Thanks, ATAMIAN!

dianagiac

Aug 30, 2010

I found this dealership through the Costco auto buyers program. Everything worked great and all staff there respected the value of my time. I spent an hour there purchasing the car and doing paperwork, and I spent another half hour when I went to pick up the car. My child had a temper tantrum during one of my visits and everyone was very understanding and patient about it.

susantimmons

Aug 28, 2010

Had a great experience with Steve - he was very straight forward. I knew pretty much what I wanted when I got there and the vehicle was up to my expectations. The sale was quick, the car was ready to go the next day. There is nothing negative I would say about my experience.

mcmanus107

Aug 25, 2010

We found Atamian through Costco. John Desroches met us at the door and showed us the vehicle we wanted. He is very knowledgeable about the products he sells. He made us feel comfortable and was not pushy. He put the pleasure back in buying a new vehicle. I would reccomend him to anyone looking for a car.

wesperron

Aug 19, 2010

I gave this great review because I thought the service was great. I believe he was trying to work with me to the best of his ability. I think they did everything they could to try and please me and I do not belive they could have done anything more to make the expiriance any better.

tamina

Aug 14, 2010

i just got home from my visit with this dealership. I arrived and was greeted by a salesman immediately. i told him i was interested in buying the Honda Fit in this next week and that my goal today was simply to get an idea of the cost of the car; that i had tried to build a car on line but found it confusing. he was dismissive from the start saying there was nothing to "build" - that there were only three models. we walked to the cars and immediately he was unable to answer my basic questions about the iPod interface. we went in so he could get more answers to my questions. i reminded him i was interested in building the car to get a sense of total cost. he didn't offer any information; basically stared at me asking what i wanted. i asked about the hitch. he said, yes that was an accessory and it would be an extra cost. so again i asked if we could build the car. again he asked what i wanted. at this point i suggested we talk about extended warranties. he said he couldn't tell me about them because there are 200 of them. so i had to pull information out (what is the mileage range; what is the year range; min and max costs). after this last exchange and him staring at me again i politely told him that he and i were just not clicking and i best go elsewhere. he proceeded to yell at me as i tried to quietly leave the dealership. to the point that everyone was staring at me as i walked out. my last car experience was in a different state; but i'm used to being able to sit down with someone who will kindly show you all the accessories, add up the costs and give you a sense of what the total cost will be. This dealership may be ok, but this salesman was not only not knowledgeable, he was downright rude. i'm off to another dealership. i still want the Fit but not from this place.

kc8160

Aug 9, 2010

I've never had such a comfortabale car buying experience - ever! Craig was very laid back, pressure-free and really a pleasure to do business with. Actually, the whole team was friendly and efficient. It was obvious they were very confident in the quality and condition of their cars. They also bent over backwards to give me a workable deal on the car I wanted even though I had no money down and had just relocated to the area. I received a very good price and never once was I made to feel ignorant or out of my depth regarding the science of buying a car - an important detail for me, a single female. Great service, great car, great deal! Thanks Craig and Atamian! K. Curtis

seananddawn96

Aug 4, 2010

I originally came to Atamian simply to begin the process of purchasing my leased vehicle. I had come directly from another area Honda dealer where I was unimpressed with the offer presented to purchase a new car, which would have been my 6th from them, or purchase my leased vehicle. I began the paperwork to purchase my leased Accord and agreed to check-out a new Accord with Andre and listen to the offers. After the offers and, what I believe was an honest negotiation, I agreed to purchase the new Accord. Atamian was not only able to match the offer provided by my previous dealer, with the financing provided, I actually saved a significant amount, an amount I was assured I couldn't be ofered by my previous dealer. I was extremely happy with Atamian, the customer service and the honest assessment of the position I was in. I would recommend Atamian to my friends.

almafinnerty

Jul 27, 2010

John was very helpful, he has great customer service skills. He understood what my husband and I were looking for in a car as well as our finances. We also needed to trade our car and he as well as Chris in financing were very knowledgeable and did everything they could to help us out with our trade in. We are very happy and highly satisfied with the service and follow up from Atamian Honda. It was an excellent experience and we will definately recommend them to all our family and friends. Thank You,Alma E. Finnerty

ijones0726

Jul 26, 2010

My wife, and I had a very positive experience at Atamian Honda. We would highly reccommend giving Atamian Honda an opportunity to sell you a Honda product. This is our third purchase from Atamian. The salesperson was Tarik Slaovi,and he fullfilled our choice of a Honda Oddyssey. Thanks, Irv., and Bev. Jones

PDrench

Jul 14, 2010

I've been driving a 2002 Passat since I bought it at Atamian's over eight years ago, and Jason Polk has been terrific as the point person I've dealt with most often in the Service Department. I can't say enough about how helpful he's been, how honest and direct and customer oriented. It's never really fun bringing a car in for service, but Jason's done everything he can over the years to make it a positive experience.

Fred Daron

Jul 8, 2010

Highly recommended. John Desrochers is the ultimate salesman. He took care of everything from registration to new plates. Very professional, no hard sell, knows his product and an all around nice guy. Thanks John. Atamian Honda in Tewksbury is a dealer I recommend for anyone looking for a Honda or VW.

ianhcom

Jul 2, 2010

Had a very positive experience at Atamian Honda. I purchased a 2011 Honda Pilot there from Anthony Delisi and was very happy with the price, the treatment during the buying process. After the sale they took me through all the features of the car and made sure I was all prepared before I took it on the road for the first time.

rdimonte

Jul 2, 2010

I had an excellent experience at Atamian Honda. My sales person was Craig Otis. He was very pleasant, good sense of humor, very thorough & extremely easy to talk to. He knew what I was looking for in a deal, & did everything in his power to accommodate me. He is a great sales person, & I hope he continues on with Atamian Honda.

helper

Jun 23, 2010

We had a pleasant and relatively short (time wise) buying experience.The vehicle demonstration and explanation of all features was excellent,not rushed,thorough,and the test drive was good.Even though we had done our homework before,we still had several questions that were answered.Some of these questions related to warranty,accessories,maintenance,etc. We did not feel pressured at any time to purchase something that we didn't want,or rushed to make the purchase now.

LindaLouise1954

Jun 22, 2010

I am pleased with the purchase I made at Atamian. The staff I found to be very friendly, in fact everyone I dealt with or didn't deal with was very friendly. This was the easiest purchase of a car! The salesman John was a pleasure doing business with. Thank you.

Sandra Lawton

Jun 18, 2010

I came in to look at a Volkswagan and Gabe came to us with a nice smile. He helped us with the Eos. but I knew that it was way out of my price range. Someday I will have my Eos. I saw the Honda fit and I thought it was a VW Golf. I wanted a small car. Spoke with Gabe and he let me Test drive the Car. I felt very comftable in it. The only thing that was missing was the Color. I wanted in White. Gabe told me he could get me one but after a while i liked the Siver in stead. My credit was not the best but I got the best deal and the service was Great.Everybody was very nice, they loved my dog Foxy Lady the Pom. She got alot of attention and that to me tells alot to a Buinness.I will tell my friends and Clients about Atamian you are the best and I will be back to get my Volkswagen Eos. You can count on it.Tell Gabe and everybody else Thank You sooo muchsandra Lawton

sryac

Jun 18, 2010

John Desrochers was by far the best automobile salesperson I have ever worked with. He was patient, extremely personable, & explained all my options in a clear manner, but without making me feel pressured. You are lucky to have such a great salesperson in John. Also, I couldn't be happier with the price I got and the service was outstanding, not just from John, but from Jimmy Pritts as well. And thanks to Karla Silva for contacting me as soon as the car I wanted arrived. I just wish I lived closer so I could also bring it to Atamian for service. I will most definitely recommend Atamian and John Desrochers to my family and friends. Thanks for an unexpectedly painless experience!

melisgerk

Jun 7, 2010

We were in the market to buy our second new honda in an 18-month time period. We originally approached our previous dealer assuming that they would love our repeat business, but they were completely unresponsive & inflexible. Chris Oake & his team at Atamian Honda did a fantastic job in responding to our needs & providing the best overall price on options. They matched the starting sales price from another dealer as well. Entire process was smooth & professional. Would definitely recommend this dealer!!

tjcarey1

Jun 6, 2010

The reason why I have given this rating is because in the past I have had to deal with attitudes and poor customer service with Dodge. I have had the absolute best experience with Atamian Honda in the past 3 years. I have always been treated with the upmost respect, friendly customer service. They have always accomadated me in terms of service and have always been so accomadating with sceduling appts and or phone calls with questions regarding payments and so on and so forth. Honda stands behind its customers and it obvious by the way they handle their customers.Another huge reason why i have given this rating is the quality of the vehicles. They sell themselves I had no issues whatsoever with my Odessey and have always felt safe in a Honda. This is a dramatic difference in compariability with other makes of vehicles.I walk in to Atamian and I feel like the staff are like our friends they are so nice and they are not uptight about things.

kvita

Jun 4, 2010

Had a great experience at Atamian Honda! I initially dealt with Bill via email in regards to pricing and then once my husband and I came to the dealership Steve Redding took over from there. Bills quote was lower than any of the other Honda dealerships in the area that I contacted, which made it a hassle free experience. Once we came in house, Steve was great, knowledgeable, and very easy to talk to and there was absolutely no pressure which was a pleasant surprise! The only downside was that we were at the dealership that day for 5 hours because they only had one finance guy working that particular day we went in and they were very busybut hey it happens! Other than that though we had an extremely good car buying experience and I would highly recommend this dealership to our family and friends! Everyone that works there was extremely friendly and personable!

user9876

Jun 2, 2010

Very fast no non-sense response to Internet request. I knew the car I wanted, and was looking for the best price. I emailed requests Mon night at 11PM, and by Tuesday afternoon I was in a new car, for a great price. Immediately responded by email with a clear quotation, itemizing all costs, what's included and what's not, etc. Responded within minutes to numerous emails/questions during the day. Very informative sales person during the final test drive and signing of papers. Not pushy or evasive. Overall the simplest most pleasant car buying experience in a long time.

ankelina

May 28, 2010

I had an excellent experience buying my new Honda Civic from Atamian Honda and Volkswagen largley due to my salseperson, John Pudlo, who was was friendly, accomodating, and extremely personable. Buying a car is a big decision and John's friendly personality and sense of humor, as well as his expertise made this an excellent experience. I would definately recommend this dealership to friends based my experience there. Thank you.Anke Schafer

gdigiammerino78

May 13, 2010

Received an online quote from Atmian which was well below the price i was expecting,when i got to the dealer I was immediatly was greeted by Gaby and he explained how the Internet pricing worked I informed him that I had purchused Hondas from Atamian before, he was very happy that i had decided to return .We did the test drive and the rest was history,he was graet to work with,no pressure put on me whatso ever ,once again a very enjoyable experience with Atamian

Jillian_Lacey

May 11, 2010

I am very happy with the service I received at Atamian. Jimmie Tringale was very helpful and knowledgeable about each of the vehicles I was looking at. Jimmie was able to find me exactly what I was looking for. Jimmie Pritts was also extremely helpful. He was very dedicated to helping me with the financing side of my purchase and was able to answer all my questions. I am completely satisfied with my experience at Atamian. This is the 2nd vehicle I have leased with this dealership and I will continue to do business with them. I will also recommend Atamian to others.I am sure that I will continue to do business with Atamian and will undoubtedly purchase my next car there as well.

joelores

Apr 30, 2010

We came to atamiam as a second choice due to distance from home,because the manager that we worked with was not a very good people person he left us with the feeling of old school pressure that was not very comfotable so we came to atamiam. As some as we walked in the door and were greeted it was a new world. When we met john desrochers it was like we knew him for yreas.After the purchase of the ridgeline john was so thorough that it left us with the feeling that this cares not only for his company,but for his customer.When a sales person tells you to call him on his cell phone that is careing.

seetheoceanblue

Apr 30, 2010

I just purchased a new 2010 Honda Fit Sport AT at Atamian. I pre-screened dealers in the area, and Atamian was tied for the highest rating on this site among Massachusetts dealers within 25 miles of my location.From start to finish the experience I had was outstanding. Anthony was the sales professional who handled the sale for me and he could not have been more knowledgeable and above all, NOT pushy. At no time in the process did I feel like anyone was pushing anything on me, even in meeting with the finance manager. The only bump I had was in discussing my trade-in price with the used car manager. He was a little frustrated I didn't accept their final offer in the first round of discussion. At first I thought he was being pushy, but in fact he was presenting valid facts as to why he couldn't come quite to the net price I wanted. This was all smoothed over professionally and the next day when I decided I wanted to go ahead, they still honored what was a GREAT offer and there was no further discussion. This impressed me greatly. No games, no hidden charges, everything up front. Delivery was the best experience I've ever had with a dealer - they got me in and out of there in less than 3 hours including the polyshield treatment! I know they couldn't always be this fast if they were busy, but Anthony made the most of the time and the entire Atamian operation was very well run.Summarily - Atamian is as good as it gets. Aside from this their Tewksbury dealership is SO EASY to get in and out of with very easy, plentiful parking. I got a fantastic price AND great service - what more can you ask for when buying a car.

Doznadup

Apr 27, 2010

Jim Tringale is the best sales person I have ever dealt with. He was honest and forthcoming negotiating a potential trade-in we were considering as part of the purchase decision. We ended up deciding not to make that trade, but proceeded with the purchase of a new vehicle. In our opinion he is a significant asset to Atamian.I found the delivery orientation to be quite informative. Several comments that were made about driving a new car, and being alert to the subtle changes between my old honda to the new one have proven to be invaluable.

lclaire

Apr 22, 2010

This was a great car buying experience - from initial contact via internet through final run-through with John when picking up my car. Everyone was extremely friendly and helpful - and very easy to work with. This was my first car buying experience that I actually enjoyed.

r_c_weir

Apr 17, 2010

The overall buying experience was great. I got exactly the car that Iwanted to get and I'm happy with the price of the new car and theamount given for the trade. From my perspective the purchase can bebroken down into three or four distinctly separate units.First there was USAA (my insurance company). They offer a web-basedbuying service and through it I specified the exact car that Iwanted. That service came up with offers from 3 dealers, the nearestof whom was Atamian. (Atamian did not make the best offer: the best was$400 under Atamian's.) Before this I had never heard of Atamian andI'm sure there is no way I would have gone to Tewksbury during the carsearch. So this is a deal that could not have occurred without USAA.After obtaining the web offers I immediately received introductoryemails from Jessica Lima and William Goulette. I set up anappointment with Jessica for a specific time on Sunday afternoon. Idon't think that the appointment was as specific from Atamian'sstandpoint (Jessica wasn't there) - but that's okay because thedealership was clearly prepared for me when I arrived.Jim Tringale greeted me when I arrived, and after a few minutes totrack down my information he was completely prepared to help with thepurchase. You know Mr. Tringale so I am sure I don't have to tell youhow pleasant and effective he is. From the start he seemed focussedon getting me exactly the car that I wanted and, which I especiallyappreciate, there was never the slightest question about honoring theoffer made via the USAA buying service. The test drive was great, thediscussions about options were honest and straightforward, and themanner in which he handled the trade in was also great. Going in thebiggest doubt in my mind, really, concerned the trade and I was quitehappy that Atamian managed to make an offer that was in the range thatI was willing to accept (right at the bottom of that range, mind you,so you obviously have some good mind-readers there.)Paying for the car and completing the actual purchase was probably theleast smooth part of the process. The bulk of the car was paid forthrough a USAA auto loan. This was a loan that I could apply for andcomplete on-line and in return USAA gave me a voucher I could print -it looked something like a check - and sign over at the dealership.I didn't do that, though, and it took two or three phone calls to USAAand the expense of a Fedex overnight to get a certified check to me.I have no complaints about that but from things said at Atamian when Ipaid for the car I suspect that the original voucher would have beenacceptable. My main point here is that the communications weren'tgreat on that detail. I don't know how they could be improved, but ifAtamian will accept payment like that, the customer should be told -it would be easier for everyone.During the purchase I was presented with a small raft of dealeroffers: extended warranty, Lojack, etc. This was not well done.First of all, the offers were all described in such a rapid-firemanner that I had no idea what they were about. Second, theaccompanying information sheet seemed not to be entirely current withwhat described. And the information on the sheet was so concise that itwas not possible for me to make an informed decision (especially sinceI hadn't absorbed anything from the verbal description.) There were noprices shown. So this was an offer seemingly designed to fail. IfAtamian really wanted me to consider those services then, when Jim andI agreed on the sale, he ought to have handed me a packet ofinformation describing them in detail and with the associated prices.Finally, the delivery was smooth as can be. The car was in perfectorder, the two small items I had asked Jim to obtain (extra key andlocking lug nuts) had been taken care of, and I drove away happy.I won't have any hesitation recommending Atamian to my friends.Robert Weir781-648-3527

a251942

Apr 16, 2010

Price offered was better than any dealer in the area for the same vehicle. Buying process was easy and Jim reached out to obtain the exact color that was desired. The new vehicle arrived in the timing promised and the process of picking up the vehicle and finalizing the sale was painless.

brianjenw

Apr 15, 2010

The sales people were very rude. Not willing to negotiate and very disrespectful. I recieved a guote online which seemed in the ball park. The online salesman called me and e-mailed me for two weeks straight. He said he had to sell 50 cars by the weekend and wanted me to come in. When I came in I already recieved a lower price from another dealer and the salesman said he had the lowest price and would not talk unless I had a purchase and sales agreement. They were very rude and even sent me an e-mail afterwards talking down to me. The best thing is that I got my Honda at a much better price and friendly service and the vehicle came off their lot.

skyraider0609

Apr 15, 2010

Great buying experience with Atamian Honda and USAA. No hassles, problems or drama. Edwin was a pleasure to work with. He is a true asset for your dealership. I'd recommend the entire USAA/Atamian process to anyone. Thanks! It's truly a nice thing to buy a car this way!

shiloh62

Apr 12, 2010

My dealings with John Desroches were professional and straight forward. I never felt pressured, and I never felt as though I was being taken to the cleaners. The price I paid for my Honda seemed very fair to me, and my experience, in general was very pleasant.

anabellerp

Apr 5, 2010

I just bought my new car with Atamian and I had an excellent experience. Their sales representative (Edwin Marte) walked me through the whole process. When I was shopping around one of my concerns was the trade-in value for my previous car; Atamian was the only one who offered me a great deal. In addition, the way they accommodated my needs made them the choice to be the place of my purchase. Thanks a lot!

Coleson

Apr 1, 2010

I have to say that my experience yesterday was very pleaseant. John was very accomodating and a pleasure to work with. He was very professional and informative knew his stuff. I spent quite a few hours there yesterday and it was painless. I would at anytime not hesitate to recomend your dealership. Thank you for making my car purchase ( which can be very difficult) a complete pleasure.

rjalmaoca

Mar 31, 2010

The customer service was great and willing to work with me. The process was quick and easy. The sales person I worked with had a great personality and it made it easy to talk to and work with. He did not pressure me into anything and when I said I needed to talk this over with my husband and I would get back to him he did not push me at all. Which in the end made it a hassel free.

joan mcandrews

Mar 30, 2010

When we initially showed interest in the Costco car program we were contacted by Bill Goulet by phone and email and he continued to maintain contact until we were ready to consider buying a car.At Atamian's we were greeted by a friendly,efficient salesperson(James G.) and this continued throughout the process with everyone we came in contact with.. There was no pressure,no haggling, just a professional, friendly experience. Thank you and we love our new Honda.

erichuang

Mar 27, 2010

Bill Goulette was very helpful and provided me the price quote and other detailed information for my new car via emails. He makes my purchase very straight forward and quick. Kevin Collins was the sale person who assisted me on test drive, and picking the vehicle. He is very friendly and very knowledgeable on my Honda Odyssey. He answered all my questions in a very professional ways. I can't believe that I can buy my new car and pick it up on the same day. I strongly recommend Bill and Kevin for their wonderful work on making my purchase experience so smoothly.

scott.nickerson

Mar 26, 2010

This Honda purchase was my fourth in a row, so I guess I am a devoted Honda customer. I also felt I was devoted to Commonwealth Motors up until I made contact with Atamian. The car itself needed no additional marketing or sales information as I knew what it was and what to expect for cost. The personnel at Atamian is what stood out above the rest. William G. was extremely responsive and clear in his approach and numbers (no 'used-car salesman techniques') via the internet and email. I had requests out to 4 dealers via Autotrader.com and William was the only one who responded with actual numbers and in less than 12 hour turnaround. This made a big difference as just getting a response with no real value other than a request to follow up I feel was not an effective use of time/effort. William made quick and valuable contact. In addition to the honest approach by William, the customer service I received at Atamian was certainly continued with Steve Redding. Steve was honest to the point and personable. He spent all the required time with me and my family (2 kids under 6 can be trying). We did not seem rushed in any way. Steve was one of the better salesmen I have experienced in quite some time. In addition to the day of the sale, I came back a few days later (Tuesday evening)to pick up the vehicle. At this point the sale was complete, however Steve took all the time to properly close the deal and introduce me to the cars functions and make sure I was informed and satisfied with the product and Atamian. Steve did an exceptional job positively representing Honda AND Atamian Motors. I have and will continue to recommend Atamian to friends, family and colleagues.The Honda product sells itself, however Steve and William sold me on Atamian.Regards,Scott Nickerson

amyannblanks

Mar 15, 2010

The best part of our visit was Jimmie Pritts, who did the paperwork and Jimmie Tringale our salesperson. They were very helpful and friendly. Jimmie Tringale even dropped off one of our new cars at our house after hours. The worst part of our experience was all the stereotypical haggling - we spent hours going back and forth about the price. In addition, I think the $1500 certification fee should be included in the listed price, not an add on after the fact. It's very misleading. Overall, I thought the dealership looked great and I heard that they are fantastic on the service end.

ryankara8184

Mar 9, 2010

The team at Atamian made me feel very comfortable in there approach in how knowledgeable they were. Jim came in on one of his days off,and stayed late,to make the purchase as smooth as possible and at times that were convenient to me.I give them 5/5!

dcarmichael

Mar 2, 2010

I would like to give a score higher than great -- I received exceptional/outstanding service from every person I came in contact (although I do not have everyone's name). Email responses to my requests were quick, informative, and never demanding or pushy. Once I made the decision to purchase with Atamian Anthony Delisi, handled the process in an efficient, friendly manner wherein he lead me through the steps and also had me consider my loan through Honda instead of another financial institution. Although Anthony proposed to use Honda for my loan he was not overbearing so leaving me with a clear mind to make a decision -- I did go with the Honda loan. Another gentleman assisted with the approval of the loan and yet another gentleman handled the application process. Atamian's financial agents were friendly and knowledgeable in their presentations. One evening I returned to Atamian without an appointment and everyone was willing to assist me and make things happen; including the service department due to questions I had relating to an idle. Atamian employees are an exceptional breed -- you feel no pressure, relaxed in making decisions - not in haste, they are friendly, professional and knowledgeable -- you could not ask for a better representation. I cannot express enough the outstanding experience purchasing a vehicle through Atamian, other dealership -- not just Honda -- certainly can learn many a thing from the Atamian employees -- they treat you respectfully, professionally and obviously they want to make the sale, but you do not get that sense from your employees which to me is a great quality. I drove away with my new vehicle knowing that if I had any questions, problems I could return without hesitation to Atamian. I would have no problem referring family and friends to Atamian. Thank you.

TJHughes

Mar 1, 2010

Kevin and the others with whom we interacted at Atamian Honda were friendly, helpful and pleasant to interact with. We had purchased our 1999 Honda Odyssey at Atamian and have had it serviced there as well over the years. Our experiences have always been positive and this most recent encounter was no exception. We were treated respectfully, efficently and as valued customers.

susansheedy

Feb 24, 2010

Our experience was very positive and we enjoyed working with Edwin as our sales person. Atamian's relationship with Costco and the Costco price made our dealings easier. We felt we had the necessary information during the process. There seemed to be less risk involved with a dealer cost starting point. Buying a new car has always been a difficult negotiating environment due to matters of car sales tactics and problems of trust. The Costco reputation and backing added to our comfort level that we were making an informed purchase.Susan & Joe Sheedy

asheehy

Feb 22, 2010

This was the 2nd vehicle that I have purchased from Atamian and both times it was a great experience and that is why i went back. I was never hassled by the sales department and I like that about a dealershp. Kevin was a great help on getting me a car at the price that I needed to be at. I also liked the fact that whenn it came to the registering and getting the inspection sticker for me Kevin got it done fast enough that I had my car the same day that I signed the papers. I would have no problem sending someone to Atamian for a car new or used.

LLaskey

Feb 20, 2010

In all my years of purchasing vehicles, this was the best!!! From the first email response from offering a great quote and no high pressure sales tactics which made me want to visit Atamian in person, to the first time walking into the showroom and meeting the salesperson, to reviewing the financial information and finally receiving instructions on what my new vehicle offers, the staff at Atamian Honda was exceptional. I felt I was treated with respect and allowed to make an informed decision without the high pressure sales tactics usually connected with purchasing a vehicle. I would highly recommend Atamian Honda to snyone who is considering purchasing a vehicle. If the service of my vehicle is a "painless" as the purchase, I will continue to be a very satisfied customer.

webdoctors

Feb 12, 2010

I got an amazing price on a 2010 CR-V (hundreds below invoice!) over the internet, they guaranteed the price for weeks unlike other shady dealerships. Make sure you say no to the lame aftermarket insurance they try to sell you. The sales guy I got was fantastic, was very honest about the trim levels and whether upgrades are worthwhile. They were the most honest about their pricing, other dealerships I asked refused to match and I didn't even have to enter the dealership to get a price quote.Will definitely refer my friends to the dealership, a bit far for car service, but the cost savings on sales makes it a no-brainer. Choosing a car is stressful enough without having to spend hours haggling over price. They also helped with questions after I received the car.Never enter a dealership unless you already know what their best price is.

asjr

Jan 20, 2010

I was very impressed with the staff and whole sales process at Atamian. I performed much of the process via internet. Bill Goulette was very prompt, thorough and professional. His price was very competitive and his bid complete (I was purchasing some accessories in addition to the base trim model). I brought copies of the email to the show room where I met Shane. Shane was excellent! He was helpful, professional, knowledgeable and not pushy at all. He took the time to explain my options, the car, the process, and arranged to get the accessories installed. Ray (in finance) got all my paperwork in order and got me through the signing process quickly and efficiently. He was also very professional and thorough. He explained the various options I could take advantage of in an easy to understand way. He was not pushy either. I have recommended this dealership to my friends. It was a great experience all around. Thanks guys!

peterg7

Jan 13, 2010

Atamian offered me a bid on a new car so close to the invoice price that other dealers (Honda North, Honda Gallery and Herb Chamber Honda of Burlington) would not even come close to. In fact, the sales rep at Herb Chambers even warned me that Atamian would pull a "bait and switch" tactic on the bids...which they did not. In addition, Atamian offered me a very competitive bid on my trade-in that I felt very comfortable with, despite that the car had to be towed in with a broken axle and was leaking fluids.In addition to offering me an excellent price, all the guys at Atamian were super friendly, honest and not at all pushy. They are there to help you purchase a car that meets your needs and to make sure that you are pleased with the customer experience from start to finish.If you are in the market for a new or used Honda or Volkswagen, I strongly encourage you to swing by Atamian in Tewksbury for a test drive. You'll be happy you did!

Ellen Brezinski

Jan 5, 2010

All my inquiries were answered on an immediate basis. All staff we dealt with were pleasant and professional. I would recommend Atamian Honda without hesitation. We were one hour forty five minutes from dealorship and buying this car was a breeze. All done over the phone with a trip to dealorship to pick vehicle up, ready and waitig for us.

esperanza70

Jan 5, 2010

I am more than pleased and very happy to have chosen Atamain Honda, it was a wonderful experiance. From the internet I asked for information and I was answered to fairly quick. Shane was awesome in the way he attended me. Very pleased with their service.

dkrupkoski

Jan 2, 2010

Bill and James were very friendly without being pushy. The transaction was completed quickly and all the paperwork was done at the registry by them. The car was ready when promised. The loan rate was reasonable and the dealership is a reasonable distance from my house.

polycloud

Dec 28, 2009

Went in mid-November 2009 to test drive a new Honda Fit, base model. Did some comparison shopping with a Scion xD, the most comparable car in my opinion. Toyota/Scion offers a $1000 rebate for recent college grads (including recent grad students) so I used that as a point of negotiation. Ended up with a price of $15270 + $299 doc fee, which goes to the dealer, and rest (tax, title, plates, inspection) went to the state. Closed the deal over Thanksgiving weekend.Had a hassle-free shopping experience. I was not pressured and the negotiation process was smooth. Was concerned about this dealership due to other reviews I've read, but I guess it's the luck of the draw depending on which salesman you get and how his month is going or not going!

chronosite

Dec 24, 2009

No hassle pricing. I requested a quote via email, Bill responded almost immediately with a competitive quote. The quote was honored, although it did require same day full payment or financing arrangements. I drove my car home the next day, no hassles, no games. Edwin Marte was helpful and was willing to train me on the standard shift, and gladly answered questions and calls after I bought my car. The dealership did seem busy at the time I visited (year end), several of us waited for a while at the lobby before someone approached us, but overall, I am very satisfied with my experience at Atamian, and would recommend them to anyone.

ehjacober

Dec 13, 2009

I had a great experience at Atamian Honda. I came in to look at an '09 or '10 Honda Civic LX, and it was actually the first dealership that I went to. Edwin, the sales person was very knowledgeable as well as friendly and made this an excellent experience for me, buying my first new car. I did not feel pressured to purchase but ended up buying the car that day. It has been 3 days since I bought my Civic and I couldn't be happier, I love it!

DManco

Nov 25, 2009

Internet Buying 101 - Atamian is miles ahead of the others! Put simple- I put out a request to 7 Honda Dealers in the Metro Boston area. I received 4 responses. Out of the 4 responses, Bill at Atamian responded back in under 3 minutes and was the only dealer that would match the price I was requesting via email. All of the others wanted to play games and have me come in without and confirmation of price. I'm sorry but my time is valuable too. When we arrived at Atamian Steve Redding took over and had the paperwork done in under 2 hours - out the door! We returned the following day to pick the vehicle up and same thing- Steve was efficient and got us out the door in maybe an hour at most. NO haggling, no games- got the car we wanted, the price we wanted, and trade-in value we wanted. PERIOD.Atamian just got a customer for life!Thank you again Bill and Steve! We love our 2010 Honda Pilot Touring and we loved the customer service you gave us!

debboyle

Nov 23, 2009

Mr. Ramey was very attentive and helpful in showing me the SUV I wanted. He worked with me to get a good price and good trade-in value for the car I was driving. Once the deal was made he made sure all my questions were answered. He also made sure I was happy with my new SUV and how the transaction was handled. Mr Ramey said he would be there to call on should I have any more questions or any problems after I left. I am very pleased so far with my new Honda CRV and with the service I received at Atamian Honda.

jimbo1mcm

Nov 20, 2009

Aggressive pricing, friendly service and good inventory led me to buy at this dealership. I will also consider them highly for my next Honda purchase in the Spring of 2010.Bill Goulette and Edwin Marte were friendly, professional and very knowledgeable. They are a credit to the organization.

jsp914

Nov 20, 2009

The entire buying experience very positive and easy. I saw a car in their inventory that interested me. Manager Bill Goulette responded to my online price quote request quickly and gave me a great price. He disclosed all costs right up front. When I arrived at the dealership, sales consultant Jimmy Grammas greeted my wife and me warmly. He showed us the car and we test drove it. He was very through, knowledgeable and attentive. The negotiation was very straight-forward and professional. I was given a very fair trade-in value for my car. Once we came to an agreement, finalizing the transaction took a very reasonable amount of time. I also received a great finance rate.The process took 1hr 45 min from the time we entered the showroom until we left. We were treated with respect. My wife and I are very satisfied.

ji

Nov 17, 2009

Getting quotes over email was a very straightforward process. After quoting several Honda and non-Honda dealers via Edmunds.com, Atamian had the most aggressive quote. The price I got was the price I was quoted, so things ended up exactly where I expected them to.

scott taylor

Nov 17, 2009

Went through internet,quick quote response,Shopped it around and nobody could touch it.Purchased car,it was ready next day.all paper work,plates,and sticker all taken care of.They take time to show you all about warranties and obtions on your car.Just an all around good experiance.Happy consumer! Thanks Bill,Gaby,and Jimmie.(high five!)

AMCProf

Nov 15, 2009

After receiving a fair and reasonable internet quote; I went into the dealership. As an older single women, I was pleased with the respect shown by all at Atamiam. This was the easiest and most enjoyable car purchase I have made. Ray and the business office were always prepared for all appointments; which is greatly appreciated since my time is at a premium. I appreciated that there were no surprises and an error in paperwork was quickly and easily correctly.

Bob Gregoire

Nov 12, 2009

Atamian is very convenient for me to purchase and service my car. It's about 1 mile from home. For that reason it would make sense to refer family and friends within the area. Kevin Collins is a great salesperson. He's considerate and polite. In addition, he lived-up to each of the commitments that he made regarding the delivery of my new car. We signed the paperwork on a Saturday evening at 6PM and the car was delivered on time on the following Monday afternoon at 4PM in perfect condition.In addition to Kevin, each of the members of the team - managers, credit, finance - was consistently polite, courteous and professional.

mauihawaii

Nov 10, 2009

I dealt with Bill thru email before I even went to the dealers. He was great. He got me all the info I requested. I met with him at the dealers but Jimmy was my salesperson. Jimmy was great. He explained the car and took me for a test drive. He helped work with his team to get me a price and financing that I could afford. The only thing that could improve is when they give prices for accessories and trade ins. I think when they see women they think they can fool us with prices but they can't. I did my research. When I asked for an accessory the price I was given was much higher then the price Bill emailed me. If I didn't research ahead and have the email with me I would have been highly overcharged. My trade in they started over at a very low price that wasn't even worth mentioning. My car was definetly worth more. Again I had done my research on their web site for the Kelly Blue Book trade in so I knew what my car was worth. In the end they did come close. We compromised. I just feel if I had been a man they probaly wouldn't have tried to cheat me. Otherwise everything was great. I would definetly refer them to others. I haven't picked up my vehicle yet but can't wait to.

russwilliston

Nov 4, 2009

My wife and I visited Atamian Honda on Monday, November 2nd, 2010. We arrived around 7PM. We had already test driven a Honda CRV at another dealership that unfortunately did not have the color we were looking for. Atamian Honda was our second destination, and this is a description of the very peculiar experience we had with a salesman there.We were greeted by Chris Oake outside the dealership. We chatted briefly, and he pulled around the 2010 CRV LX we were interested in so that we could look it over in the light. Things started out very well!We began negotiating at around 7:20PM. At first little was out of the ordinary: Chris took our information, and we offered a price around $500 below what we expected to pay based on our research. We rejected several requests for information about our trade-in and payment method; we asked to focus first on the purchase price. Chris made several long trips back and forth to a back office; nothing unusual.Finally on one return trip, Chris became extremely aggresive. The price he was offering was still $1300 more than we anticipated agreeing on, and we sensed the situation was hopeless. In a condescending tone he suggested that my offer was totally unreasonable. I was aware that this was just part of another sales gambit, and part of his job, but was tired of the continual games. Offput and weary, I told Chris that we'd have to get back to him another day, and rose from the table.At this point, Chris exploded. "I think you are being extremely rude," he growled. "You need to sit back down." I was stunned and asked him "Is this how you talk to customers?" We went back and forth for a bit. Chris was beligerant, and I told him that he had converted us from customers who'd be back in a couple of days to people who would never return. My wife and I started for the door, and Chris rose behind us and slammed his fists loudly on the desk -- "Fine! We don't want you as customers anyway!"I was pretty taken aback -- this is a relatively large dealership, and not somewhere that this seemed normal. This drama must have been audible to the other evening customers in the dealership. As Chris stormed off we left the dealership past a gauntlet of salesmen who seemed completely uninterested.Kevin Cregg, a sales manager, contacted us the next day saying that he heard that things "hadn't gone well." My wife gave him the run-down of the previous nights drama but, amazingly, he didn't appologize for Chris's bizarre behavior. Oddly he did make us a decent offer on a car today, but by then we'd already accepted an offer from another dealership. (In a final twist, we bought our car for less money than we'd been offering Chris prior to his meltdown.)

callahan

Nov 3, 2009

I gave my highest rating to Atamain because they are a first class outfit. Promptly greeting with several courtesy emails once I signed up for USAA buying service. Never pressured. Honest about trde in value for car. Worked hard to get to agreeable terms. Business Manager was coutesty but not pushy with extras. Dealership allowed me to test drive without sales representative. Customer lounge, well apointed and clean and stocked with coffee, bottles of water and banana bread! Loved Shane most of all, I even posted the highest recommendation for him on my Facebook page!

jonathan_r

Nov 3, 2009

I solicited bids from a number of local dealers via email. Most of the other bids were not their best price, but merely attempts to get me into the dealership. Atamian gave me a great price up front with no hassle. When I arrived to buy the car there were no tricks and no surprises. I was treated well by the sales staff - this transaction was a pleasure, thank you!

caodio

Nov 2, 2009

Mr. John Desrochers, was very knowledgeable about the Honda CRV that we inquired about and finally purchased. He was outgoing, friendly and courteous. This made us very comfortable working with him. After visiting several other dealerships, we felt there was no comparison with either Mr. Desrochers, the service, or the car we purchased. We would gladly recommend this dealership to anyone wishing to lease or purchase a car.

Love10365

Nov 2, 2009

John was great, I initally came in to check out used cars for my husband but ended up upgrading my 2007 crv for a 2010 crv. John was fiendly and informative. John came in on his day off just to take care of me.. I would definately recommend john to any of my friends..

mmills

Nov 1, 2009

My visit to Atamian Honda was low pressure and Ray Leduc was helpful trying to locate the ideal car for me. Following up on the internet and receiving a phone call with a competitive quote was great. The paperwork process was fairly painless as well. I recommend this dealership to anyone.

kdevine

Oct 30, 2009

The gentlemen that I had the pleasure of doing business with at Atamian Honda were all courteous, professional, and actually made the buying experience enjoyable and affordable. I look forward to referring friends and family to Atamian Honda. Thank you so much for selling me my 'first' choice vehicle, a 2010 Honda Pilot, but also peace of mind!

nickamous

Oct 28, 2009

The people I dealt with were very helpful from the first. They followed up often and took care of everything for me in a timely manner. They went out of their way to find the car I was looking for and honered the price I was quoted on-line. I would use this dealership again for my next car purchase.

RMalb

Oct 27, 2009

Purchase process of a new 2010 CRV was stress free. Price quoted was honored and vehicle of choice [colr/model] was in-stock. All additional expenses and fees were clearly articulated upfront and there was no additional pressure brought to be to purchase any add-on warranty.

gaylemctuire

Oct 23, 2009

Our salesman, Chris Oake, was extremely easy to work with - he was respectful, patient and very informative. He also was extremely diligent about following through with all details and making sure all of our questions, issues, concerns, and needs were addressed. I would make a point to work with Chris again in the future.

sabbatiello

Oct 23, 2009

The sales and finance staff were incredibly professional, positive, and very enjoyable to work with. It was the best car buying experience I have had yet. While there are other Honda dealerships closer to my house, I would drive out of my way again to have the pleasant interactions and excellent service provided by Shane Battle, Bill Goulette and Jimmie Pritts at Atamian Honda. Shane Battle was the best salesperson I have interacted with and would highly recommend him to my friends, family, and colleagues. I love the car and can honestly say I enjoyed the whole purchase experience.

sonjara

Sep 25, 2009

Received an internet discount from Bill Goulette, who was very courteous on the phone. Went into the dealership to buy the car on 9/23 and asked for Bill. Randy said Bill was at a meeting and not available. So we showed Randy our Internet Special. I was prepared to put down a deposit and return with the balance to pick up the car. I expected a check for my totaled vehicle within the week, or would have to get the balance from a CD. Randy said if we don't put down the whole amount 'today' the deal was off. He brushed us off rudely with a 'see ya later handshake' and "I can't be bothered with you' attitude. He said even if I came back the next day the car might be gone. My husband became upset at Randy's attitude and wanted to walk out. I still wanted to buy the car (what I came in for). Randy then said I could finance it 'today'. Not what I wanted to do, but I asked what fees would be for me to do that and then prepay within the week. He said no prepay fees, but would not let me know what the other fees would be. I was only considering financing for his benefit, so was upset that he could not let me know what the costs would be to me. My husband wanted to walk, but I came in to buy a car and wanted to finalize. Randy drove a wedge between us. Really uncomfortable, non-yielding, and 'my way or the highway' attitude. Very tiring for me recovering from a head-on collision. So we walked.Later that day, we started the process over with other dealerships. We made the same deal with Herb Chambers that afternoon for the same car. They gladly took our deposit, got the registration and title taken care of, and we picked up our new car the next day. AND they were such a pleasure to do business with. They knew we wanted to buy that car, and they helped us make the deal. No hoops to jump through or rude behavior or pressuring tactics.

debf123

Sep 10, 2009

My husband and I purchased a certified/used 2006 Honda CRV at Atamian Honda. What a great car buying experience we had ! Our salesman, Chris Oake was great. Everyone at the dealership is courteous and makes you feel welcome from the minute you arrive. We are very pleased with the purchase made at Atamian. Anyone interested in buying a Honda, make sure to go to Atamian , ask for Chris Oake and tell him Debbie and Mike sent you !

nm82

Sep 10, 2009

When I started contacting dealers online for quotes on a CRV, Bill responded quickly with a great quote on the exact make/model/trim I requested, with a full breakdown of all fees (registry, inspection, etc.). Several other dealerships gave barely-under-MSRP quotes or responded with things like Come on down for our Labor Day BBQ sale! instead of providing availability and price, so this helped set Atamian apart.When we went in, our sales person, Jimmie, was great about showing us features and walking us around the lot to see first-hand what the different exterior/interior color options looked like. (They had the exact colors in stock that they said they did, which made this much easier.) Also, this may seem like an odd thing to mention, but I really liked their test drive route; it had a good mix of highway driving, local roads, smooth roads, and bumps.At one point, after some professional negotiating on both sides, it seemed like there might be a problem with how our whole price/trade/financing deal was going to go together. We thought it might not work out and were ready to go to another dealership (which we didnt really want to). But then Bill stepped in, fully resolved this, and basically saved the sale.The finance person, Joe, finished things quickly and professionally (worked quickly without rushing us, let us know about the add-on options without being pushy, and explained all the documents).Overall, a great place to do business.

cahillju

Sep 1, 2009

Shane was great. Very friendly and not overbearing. I dread buying new cars because I hate to haggle over price. I tol him that I won't do it. He was able to get me a great price - no haggling necessary! I worked with Jimmy(not sure of last name), the finance gentleman, and he was great as well. All the sales reps were very friendly. I would/will highly recommend Atamian Hondo to all my friends. Thanks again!

Mojeca21

Sep 1, 2009

The 3 employees that I worked with were great. They made my experience really easy and the entire process went by pretty smoothly. This is my second lease through Atamian and second time working with Kevin and Jimmy, there were great both times. I strongly believe I'll be back in the future when my lease agreement expires.

mgcspc

Aug 29, 2009

Bought a 2010 Pilot from him at the end of July. He was highly professional and went out of his way. Initial Honda survey call went to my wife who wasn't part of the process...she went middle-of-the-road on answers to save me the call. Honda called again later and I corrected the responses (to be tops) but I wanted to do this anyway - W. Goulette had suggested it when I asked him in between the two calls .

DianeJ

Aug 23, 2009

My husband contacted Bill Goulette via e-mail about a price we had received from another dealer & asked if he could meet or beat it. We set up an appointment & came in. Bill met us first, showed us the available inventory & we took one of the cars for a test drive (at this time we were turned over to Edwin Marte). We liked the car, they matched the price stated, no haggling, no added extras. It was the same with the finance man. He didn't try to push us into added warrenties or security systems as other dealers have done in the past. He knew it was a 3 year lease and realized it was in our best interest not to be sold items we didn't need on a leased vehicle. It was a very refreshing experience based on my leasing experiences of the past and I would lease another car from this dealership. Edwin was an excellent, well informed salesperson. He made sure the car was ready for us, went over all the new features - skipped the features I already knew about as I was a current Honda driver and delighted us with his wonderful personality.

tlogan

Aug 8, 2009

I spoke with Bill Goulette originally to set up a new lease and he did all the preliminary work on getting the numbers to where it made sense for me to do the deal and then he introduced me to Shane Battle who was my salesman and Shane did a great job, he had me in a new accord in less than 6 hours from start to finish. They worked great as a tema and I will recommed family and friends to both in the future. Thanks Tom Logan

hello honda

Aug 5, 2009

Very straight forward, no nonsense dealer. Quick buy, no hassles. I got the price through internet. Once the price was set, went into the dealership and did the paperwork. I took a car which had not arrived. They called when it got there. It was ready the same day for pick up.

amike103

Aug 2, 2009

I would recommend Atamian, (Tewksbury)...and would not hesitate to go back. The sales office is quite comfortable and relaxing, where you don't feel pressured. A very professional yet accomodating atmosphere made it easy for me to make a decison.Thanks again!

nrshah

Aug 1, 2009

They are a very "high tech" dealer. I was able to pretty much finalize the entire deal through e-mail and chat (yes they have a live chat agent during business hours!) and also looked at the exact car I wanted to buy in their inventory on line.No pressure on the sales floor either. I was able to walk in with the price I was quoted on the web (which was the best among all dealerships I dealt with in the area) and walked out with the car in a matter of 2 hours.Financial department was also very knowledgeable. They explained all the financing options thoroughly. I wasn't quite happy with the interest rate but it was either cashback or a good rate. I picked cashback.Overall, a very pleasant experience. I would recommend you shop them last because that's where you're likely to get the best deal!

byenhonda

Jul 31, 2009

After reviewing several dealers, the Costco program does take the guess work out of the dealer and customers. Both parties can get the deal done and have a constructive experience. The sales people were friendly and helpful, which make it a good shopping experience.

carbuyermass

Jul 31, 2009

The price was $1000 less than quotes I got at 3 other Honda dealerships, which basically is the bottom line for my car shopping. Bill is friendly and wants to make it an easy process, but I feel pretty "eh" about the process. I spent too long waiting--even when I rescheduled some of my clients so I could make it to the dealership before Bill left for the day, and scheduled a specific time to meet him, I still waited 15 minutes for him. It doesn't make me feel like my time is too important to them.

jdispena

Jul 31, 2009

i was looking for a honda crv and ended up going to atamian honda and had an unbeleivable experiance it ws so plesant unlike other dealers there was no sales pressure and the sales staff were so down to earth that they felt as though you knew them forever i would definatley recomend any of my freinds and familt to them they were great and i felt as though i got a great deal

lyndap

Jul 30, 2009

I had a price from Bill Goulette who handles internet sales and assurance that they were participating in the clunker program. I arrived at the dealership with all this in writing, and was told by sales that they gov't rebate could be applied only if I paid the full MSRP for the car. Since I had already negotiated a price $3000 less than the MSRP, this effectively gave me a rebate of $1500 and put the remaining $3000 in pocket of Atamian. The fact that I had discussed the details of the clunker program several times with Goulette, that I had all this in writing with a price good until the end of July, meant nothing. When I asked why the rebate would apply only to the MSRP, the salesman actually replied: "So we can make more money." He also told me: "We call around--this is how everyone else is doing it."I emailed Bill Goulette who blames the government for not responding fast enough to email requests. To quote directly from his emails: "So you can be mad not my fault the government will not release money so what am I to do? We can't take any deals until they do what they say. Its the government program and it doesn't work but people get mad at us. The site didn't work most the day so if you get upset with me or my sales rep I understand but we are wasting our time trying to help people and we can't get there money. Guess what not our fault." I told him I was happy to wait for the gov't response if he would honor the price, but no deal. I went to another dealer, got a better price, filled out the gov't paperwork, and was done in 90 minutes. We've bought cars from Atamian before, but NEVER AGAIN!

Karen S.

Jul 29, 2009

The entire process went smoothly, from the on-line quote to picking up the car. I received a follow up call from Bill Goulette minues after requesting an on-line quote; and minutes later received an email confirming the quote Bill gave me. The quote included all fees. (Bill was very responsive - the few questions I emailed him, he immediately replied to via email.) It was the best offer I received and there were no "hidden surprises" in what I was to pay. Shane Battle was my salesperson and was very accommodating. When I questioned if one of the features in the car I test drove was working correctly, he immediately let me test another to confirm everything was ok. Jimmy and Joe in Finance were very easy to work with, there was no pressure such as I have experienced in other dealerships. And finally, the car was ready when expected,Shane explained the features and answered my final questions. A very positive car buying experience.

Wetlandmom

Jul 28, 2009

The staff was a bit TOO friendly. Having people we hadn't even dealt with come up to shake our hands and congratulate us on our new car got to be a bit much. It would have been nice for one to say 'thanks' instead. However, they certainly were welcoming. Bill Goulette was very patient with my process to reach a decision between dealers although I suspect I was driving him crazy! John Pudlo handled the actual sale and was very professional. We appreciated the fact that he made it go quickly.

BettyA

Jul 27, 2009

Funny Story...I entered the Honda dealership asking directions to a Toyata Dealership up the road, and Johnny Pudlo greeted me right away and offered to help. Very kind (gave me directions) and cordial (smiled a lot), and was then inquisitive about my interest in a new car. When he asked, 'Why not look at a Honda since you're here?" I was intrigued... he was very informative, knew what he was talking about, as I had already done my research on HOndas and Toyotas, no pressure, showed me a CRV... and the rest is history! I bought my first Honda today! I love it!BettyAnn Singleton

chamroeunheng

Jul 27, 2009

it has a really good customer service that help find a good and satifie car for my self as a student and daily driving. also they have a really good finance option for me which i can afford for my monthly payment. over all the car is good for me to drive everyday right now, i'm recommend this dealer.

Pulverjo

Jul 27, 2009

I shopped for 2 months seeking the most competitive price and amicability of the team at the dealership. Atamian exceeded my expectations all around! I had 18 quotes to choose from. Bill was the most responsive, and consistent with no hidden fees etc. John D. and Bill G. made certain that the car was delivered to me at my home in NH on the rainiest day of the summer. I would buy from Bill and John in a heartbeat again. I am proud to have the "Atamian" logo displayed on my Honda Accord EX-L in White Diamond Pearl! Joe baker took care of my paperwork in under 15 minutes and was the consummate professional! I highly recommend Atamian for the purchase of your next Honda. Expect a delightful experience!

holland365

Jul 26, 2009

This was a great and efficient car buying experience. I would recommend Ray Leduc and Atamiam to anyone. I needed a new care and had decided on a Honda Civic. At first we looked at a used vehicle. The savings did not make sense since. I had reviewed the figures on the internet before going into the dealership. Ray presented our offer and we had a deal quickly. Thank you for taking out most of the haggle normally associated with buying a new car.

mmgallagher

Jul 26, 2009

I went to Atamian Honda looking to lease a small SVU. We were introduced to John who was extremely friendly and easy to work with. First he went through through the car (Honda CRV) showing us the logistics and where everything was located. He then gave us plenty of time to check out the car ourselves without any pressure. Once we had decided to look over some numbers, John led us into the dealership and offered us comfortable seats and refreshments. The numbers were extremely reasonable and once again John advised us without any pressure. I should also mention there were several other employees that assisted us in the entire transaction (Jimmie and John) who were also professional and pleasant. Overall my experience there was positive and I look forward to purchasing another car there soon.

sberube

Jul 21, 2009

My experience with this dealer unfortunately was not a good one. Their quality of service was the main issue. I purchases a 2006 ridgeline and had to bring it back 2-3 times in the first week for various issues. The part the bothered me was the items I brought it in for were checked as 'passed' on the certification report. The other thing is I had to ask for a copy of the report. I have since learned they are supposed to provide that to you BEFORE you purchase the vehicle. The 2nd or 3rd time I brought in the vehicle the fix they performed wasn't correct (as they didn't test it) and I had to turn around and bring it back again. I started to question the fact if the vehicle truly passed inspection. I opened a service ticket with Honda corporate who asked me to get intouch w/ the service manager at Atamian. After multiple calls, he never once returned my call back. Based on this experience I have learned 1. Get a copy of the inspection report BEFORE You buy. 2. Verify as much as you can before purchase the vehicle that it was actually inspected. 3. Avoid this dealership. I have talked to others who have had similar issues w/ this dealer and it is unfortunate. They have lost any future business from me and my family. On a positive note, the sales team was nice, but I wouldn't expect anything less otherwise they wouldn't be making sales. The real problem I had with this place ended with the service manager just never returning my calls. That is very unprofessional and I would expect more from a Honda dealership. Update 7/27/2009:After posting a review here I was immediately contacted by the dealership in a friendly manner to try to work through this issue. I feel that they really did make an effort to right this wrong and am happy for that. I wish none of this happened in the first place, but it was nice to see the dealer make the effort to make things right.

klim71428

Jul 17, 2009

I made contact with the dealership via email and within 30 min received quote for the best price they could offer on a vehicle I was interested in. The quote was consistent with Consumer Reports bottom line ($2800 below MSRP) and I did not engage in any additional negotiations. My wife and I were given a vehicle for a test drive on our own and we were able to openly discuss all the pros and cons with no pressure. The dealership employees were very cooperative and courteous throughout all stages of purchase. We never felt rushed or pushed into making any decisions. All the paperwork was done very quickly and we drove away in our new CRV 2 hours after we walked through the doors of the dealership.

jmdelan5

Jul 14, 2009

Was very happy with the overall experience and the quick nature of the transaction as we were in a hurry. Both were very thorough. The guys worked with us to find out why we were initially interested in a used vehicle and helped us realize that a new civic would be a better deal. Thanks.

cdean15

Jul 13, 2009

I had a terrific sales experience at Atamian in Tewksbury, MA. I worked with the Internet manager to negotiate price, financing and other details, over email, before walking into the dealership. When I arrived, all that remained was to pick out my car, work out a fair price for my trade-in and sign papers! A very efficient sales process from start to finish.

happywakko

Jul 13, 2009

I asked for a quote online and I got an immediate response from Bill with a price. I asked questions and got immediate answers. Then, I went in to negotiate and the salesman, Edwin, who was friendly, funny, and very professional. He even made sure I drove the exact car that I ended up buying. The negotiations went very well. Then I saw the business person, Jimmy. Also a top notch professional. Exceeded my expectations on the financing which still shocks me. I really am thrilled with my whole experience. You rock Atamian Honda!

MMcAuliffe

Jul 13, 2009

It was a very easy process. I knew what kind of car I was looking for, I got a quote over the internet from Bill Goulette, went to the dealership and talked with Gabe and sat down with Jimmy about the payment/financing. All in all, very straightforward and no hassle. I did get a call from a competing dealer (Commonwealth Honda in Lawrence) that I had visited prior telling me that there was a new cash back incentive that just came out and that I could get $1,000 additional off the price but the guys at Atamian said this was not true and that they were just trying to skunk the deal. I was happy with my purchase but it's unfortunate that competing dealers resort to this kind of stuff as it just puts doubt in the buyers mind.

tpakufo

Jul 13, 2009

I had a hard time finding the car I wanted but Edwin was so helpful and really cared. Although I was angry when I found out that the specific car I wanted couldnt be located Edwin had taken the time to understand me and my lifestyle enough to recommend me another car which I have now and love!Due to the awesome treatmnt my family and I recieved I would not only come back to Atamian but in reaity any dealership Edwin travels to.

CBrouillette

Jul 12, 2009

The customer Service at Atamian was an awesome experience for me. I wasn't really looking to buy a new car, was thinking about it for a long time but just went in to look around and wanted to see the Honda Fit. I got to look around at the vehicles without being bothered by anybody. Very friendly atmosphere. Everybody commented on my Bruins shirt that I had on. I talked to Kevin in great lengths about the bruins. Everybody was very friendly!I always thought it would take forever to get the paperwork done and everything but I was in and out of there with my new car within 4 hrs! That is great! When i got my other vehicle it took alot longer then that and there was no financing involed in that. Overall experience it was an awesome experience and if i am ever in the need for another car i will go back to Atamian. I will also recommend others to go there. Thank You all so much for a wonderful experience I had at Atamian.Carol A Brouillette

fgracely

Jul 10, 2009

We had a really pleasant, professional experience at Atamian. Edwin was wonderful to work with. I had him competing with several other dealers, and his deal was the best for sure. My wife, who is very "car purchasing" adverse found Edwin very friendly and he put her completely at ease.

tada12

Jul 8, 2009

This is the 4th vehicle I've purchased from Atamian Honda. I would recommend this dealer to anyone. I worked with Shane Battle as my salesperson, Shane was very professional and very personable. He took the time to go over different models and types of vehicles, he was extremely knowledgeable about each. Shane made the difference between our "just looking right now" and purchasing a new vehicle the day we visited the dealer. The model and type I decided on was not available so he worked with others at the dealership to locate the vehicle I wanted, which they found in under 24 hours (I started looking at 4:00 on Sunday afternoon, I knew they had the one I wanted secured by Monday morning). Atamian has always gone out of their way to do everything to make the car buying experience easy, adding Shane to their salesforce made that experience that much better. I'm a committed Atamian customer

waltpat

Jul 7, 2009

Previous purchase from dealer and satisfation with service and sales. We were very satisfied with our Odyssey and decided to return for a purchase of a mid-size car. Sales person was very courteous and tried to meet our needs for payment and price.

D ACKLEY

Jul 1, 2009

I RATE THIS HONDA DEALER WONDERFUL. THE SERVES WHAT GREAT. THE DEALERS KEVIN RICHERSON AND RANDY SLYVESTER WERE SO GREAT SHOWING US ALL ABOUT THE TRUCK WE BOUGHT. I WOULD TELL ANYONE TO GO THERE FOR THERE HONDA. AND ALSO THE DAY WE PICKED THE TRUCK UP RANDY WENT ALL OVER IT AGAIN TO MAKE SURE I UNDER STOOD WERE EVERYTHING WAS. THE SERVE WAS THE BEST I'VE SEEN IN A LONG TIME. THANK YOU TOM READAON

litvin

Jun 26, 2009

I purchased a Honda Pilot "remotely" while working overseas. Atamian's Business Development Manager, Bill Goulette responded to my Internet inquiry right away and then acted in a very straightforward manner, offering a good deal without any tricks or gimmicks. When it turned out that a 2009 model was not available, Atamian delivered a 2010 model at the end of June, as soon as they arrived, as promised. Atamian processed the paperwork and registration quickly and efficiently, with no any delays or problems, and my wife was able to pick up the car in time to meet me at the airport!

Nunzio Cannizzo

Jun 20, 2009

I was helping my daughter in the search for the best deal on a Honda; Atamian was the 3rd dealership I visited on-line, with one major difference: Atamian website offered to quote you a price after you choose a vehicle from their stock. So I asked for a quote. Minutes later I received a very nice email of introduction with a very clear price on the vehicle, plus all other charges relating to registration, dealer documentation, plates, etc. All up-front. The price was good for 2 weeks. Well, I liked the price as they knocked almost $3000 off sticker price right there, so the next day I went over to see if they really had the car I had chosen and they had the last one of that model, color and interior. That was the car my daughter wanted. Now the problem was that she away taking exams in a University and wouldn't be back for 2 days, and dealers usually don't hold a car for you for 2 days especially if that's the last one left on a very high demand model and color. They did all they could to help me, but hold the car was impossible without actually buying it/.Since it had to be my daughter's decision, I couldn't that either, I offered a non-refundable check of $100 to hold it for 48 hrs, but they couldn't accept it. So I had no choice but to take our chances that the car would still be there in two days. Then Kevin Craig came, he understood the dilemma I was in and really tried to help. He intervened with the office people upstairs and worked out a special arrangement for me to hold the car on my word for 32 hrs, they would no accept my check, but accepted my word.That's unheard of. Well, within 2 days my daughter bought the car,and we were so surprised at the level of service and trust the people at Atamian showed us, that it made us feel real good. No only we got a great price, but that kind of service and personal attention, was abosulutely priceless !!!Thank you guys, you are worth a drive from anywhere.N F CBurlington, MASS. 20 Jun 2009.

carvulina

Jun 18, 2009

John Desrochers was great, his customer service was five stars. He took the time to show me the details about the car, where everything was and how to manipulate them all. He also took the time to WALK me over to the laddie's room instead of pointing the directions. He was very pleasant to be around, patiently walked with me to see different models and options. He is a very knowledgeable person, nice to talk to, neat/clean and very professional! His appearance was perfect, ironed shirt and all. Thank you very much John for all your attention and care. I know this is your job, and it is what you have to do, but you do it flawless and pleasant! you ROCK.

JConroy

Jun 18, 2009

We are extremely happy with the level of service we received from Atamian during the recent purchase of a 2009 Pilot. We also own a 2007 Odyssey that we purchased from Atamian too. And we get our cars serviced there too. Great customer service. Makes the unpleasant process of car buying manageable and the service and delivery process delightful. I recommend this dealer. Bill & John were great! Thanks

mcardia

Jun 16, 2009

Salesperson was knowledgeable and courteous. Someone was available to provide assistance the moment I entered the showroom. When I was deciding whether or not I wanted to purchase the vehicle there was no pressure and the staff was accommodating to running through different scenarios based on the amount of the down payment.

memesal

Jun 13, 2009

We had a great experience buying our Honda Fit; it was by far the best price, the best communication (by internet, phone, and in person). They paid attention to what we wanted and even though the car wasn't in stock it only took 3 business days for it to be ready for us to pick up. I especially liked the "chat room" they had which got us our answers re price from Bill Goulette within hours, and the friendliness and helpfulness of James Grammas at the dealership when we went up to sign the P&S forms and on the day we picked up the car. We are really in the Honda camp now - we also have a Pilot 4WD which we love for long trips and lots of carrying space.

John Wheeler

Jun 7, 2009

Kevin Collins was terrific. No haggling and was direct and to the point. The Costco program is a much easier process to deal with as opposed to the old system of the salesman going back and forth from the customer to a unknown manager hiding in an office somewhere in the dealership negotiating the car's price. As a matter of fact every Atamian employee I came in contact with was professional and friendly. Next time I'm in the market for a new car I would certainly think of going back to Atamian. I'll also recommend Atamian to family and friends. Honestly this new car buying experience was actually an enjoyable event.

JDH1962

Jun 4, 2009

I leased a new Honda Accord at Atamian Honda in Tewksbury, MA today. I had called them last night and had a very cordial and informative phone call with their Sales Manager John Crowley. He answered all of my questions to my satisfaction and gave me verbal price quotes that I was pleased with. When I arrived at the dealership I met John Crowley and he asked Ray LeDuc to take care of me. Overall the experience was very good.

debbie lepine

Jun 2, 2009

ATAMIAN HONDA GAVE US THE BEST PRICE. THE ENTIRE STAFF IS VERY COURTEOUS AND PROFESSIONAL. OUR SALESMAN, EDWIN MARTE, WAS VERY FRIENDLY AND THOROUGHLY WENT OVER EVERY FEATURE IN OUR NEW HONDA CRV. SINCE WE PURCHASED THIS VEHICLE, WE HAVE RECEIVED A FEW FOLLOW UP CALLS FROM EDWIN, TO SEE IF WE HAD ANY QUESTIONS OR CONCERNS AND TO MAKE SURE WE WERE HAPPY WITH OUR VEHICLE AND OUR EXPERIENCE AT ATAMIAN. I WILL CERTAINLY RECCOMMEND ATAMIAN TO FRIENDS AND FAMILY.

jhigh0872

Jun 2, 2009

This is my second car purchased from Atamian Motors (1st new / 2nd used). The staff has always been incredibly friendly and helpful. With my challenging work schedule, Jim did his best to accomodate me. I drove away from Atamian thrilled with my purchase and would recommend this dealership to others. I work in the customer service field and today, while you can shop for cars anywhere - you can't find friendly, genuine people to help you just anywhere. Thanks Jim and Atamian

pmavani

May 30, 2009

Louis helped my wife and me to decide which car to purchase which was an informed decision.Louis was friendly and professional and provided an outstanding service and i would and will recommend to my friends and family.He also went to help us to gather all documents when my insurance co was slow to respnd.Louis is an asset to the company and please pass these comments to him.Thank youPrakash and malti mavani

Jerry97

May 28, 2009

I don't like haggling over price, so I asked for Internet quotes. Not only was Atamian Honda & Volkswagen the first dealer to respond but, as it turned out, they also gave me a quote that was a few hundred dollars less than any other quote I received.

khyszczak

May 28, 2009

I was interested in a lease of a new accord v6 exl.Contacted the dealer via instant message & email.Price was good (also done over the internet)...very efficient.Test drove car for as long as I wanted.Hassle free experience....took less than an hour in the dealership for the whole process.

kstumpf

May 28, 2009

The employees were attentive and diligent about process. There was no feeling of gamesmanship that typically accompany a new car purchase. I would recommend James Grammas to a friend or relative. I rated the price as GOOD only because the trade-in dance, which probably would have occurred at all dealers, was predictable. The offer for my trade-in was 40% below the average trade in but I accepted it after a bit of dickering to expedite the deal.

loriag

May 27, 2009

I had a very good experience purchasing my new car through this dealership. They were professional and there was no game-playing. I feel the price was fair and they were wiling to work within my financial limits. I plan to purchase and service my car here in the future. I would not use another Honda dealership.

mjhreis

May 23, 2009

The buying experience at Atamian was superlative. I have purchased many cars (including four new Hondas)over the years and this was the best experience so far! There was never any pressure and they gave the best price of nine dealers and did so from the beginning with no haggling. Some of the other dealers reluctantly agreed to meet (but not beat) Atamian's price, but it was a negotiation. Bill was great and did everything over the internet until the actual purchase price had been ageed upon. After that, Edwin took care of the purchase in the delaership. Everyone was polite, honest and upfront during the entire transaction. It was a real pleasure doing business with them and my wife got a new car!

dpalmaccio

May 16, 2009

I was very pleased with the overall service I received at Atamian. I brought an inventory sheet I had gotten from the internet and I was shown the car I was interested in. I also brought a special lease rate on the Honda Pilot I was interested in and was given that rate even though the model I leased was different than the one for the special lease rate. Jim was very knowledgeable about the Pilot and made the whole experience pleasant.

eemereson

May 16, 2009

Jimmy Tringale, John Crowley and Joe Baker took the stress out of buying a car for me. I feel they gave me the BEST deal for my circumstance and I feel they went over and above to put me in a new car. I am very happy with my new Honda Accord and I think Jimmy, John, and Joe new I would like it evern before I did!

cathi mcdonald

May 14, 2009

John was polite, professional and answered all our questions and concerns. We had looked at other dealrerships, and compared the price with what was offered at Atamian. We decided on the Civic because of the quality of the car, a history of owning a Honda, and the service we recieved, and they had many cars with all of the options we were looking for , and we had the opprotunity to get the color we wanted as wellWe were very pleased with the service

morriss

May 14, 2009

My overall experience with Atamian has been good so far. I used Honda's online service to obtain three price quotes for a Honda Accord. While Atamian didn't quote the car that I "built" online correctly, the quote was more complete than the others I received. One dealer did not provide a price quote until I made a follow up call. The other did not quote the "all in" cost including sales tax and other fees. Atamian's quote was prompt, clear and the most competitive of the three. The salesman was friendly and straight forward. The process around paying for the car and picking it has been a bit inefficient and so I don't have the car yet though I expect to pick it up shortly. Assuming that I do and am pleased with my purchase, I will recommend this dealership to others.

RunFromAtamian

May 14, 2009

Jamie and Kevin concocted a scheme to bilk me out of over $2400! Asked them to meet or beat another dealer's quote and they had fabricated a story staating the orig. dealer was playing games with me and there's no way ANYONE would cut me that deal. Asked them to call the orig. dealer to verify it was a legit offer. They then left me and came back w/a cell phone stating it was the orig. dealer saying it was a bogus offer. I spoke w/the person on their cell phone who pretended to be the orig. dealership and he said no way could they honor their initial bid because the salesperson was "screwing with you cuz he didn't feel you were going to buy a car and wanted revenge so he gave you a whacked out figure to send you on a wild goose chase". I asked for them to call his Manager and they came back w/a cell phone and said this is the manager - he said he was firing the salesperson said he would give me a great price to make up for what I went through. He gave me a figure $2700 more than the orig. quote and said if Atamian can beat that deal "jump on it cuz it's a phenomenal deal". Jamie and Kevin said "we want to take that deal from him and rub his nose in it so we'll undercut him by $500". I signed all the paperwork, gave them a check for the full amt., had the sales tax put on my VISA and left to go home and clean out my trade. About 2 hrs. later, the orig. salesman (who was supposedly fired) called and aske me if I had beat his morning offer! I asked why he was calling after our conv. this afternoon and that with his manager and that I his mgr. told me he was firing him. He told me he and his mgr. never spoke with me and that the orig. offer was legit!!! Turns out, Jamie Gitschier and Kevin Craig (and others posing on the cell phone to be from the orig. dealer) concocted this scheme to drive up their selling price of the new Honda. I also found a dealer plate on my trade! WHen I was there earlier in the day, they took my license plate off my car and put it on the new car I test drove and threw a dealer's plate on my car!!! Totally illegal! I bought the new car at the orig. dealer for the orig. quote. Went back to Atamian - told Jamie I knew what he and Kevin had done and the scam they perpetrated on me and I wanted my check back - Jamie replied "Ha! Not gettin' it!". Told him I'd put a stop on the check. Told him I wanted my VISA credited for the sale tax Jamie said "Hmmp. That ain't happenin'" an told me I wanted my license plate back and Jamie - recling back in his chair w/his hands clasp behind his head said "Go get it yourself". i asked him if he had a screwdriver and he said "Nope" and began to yell at me. My young son asked Jamie not to speak to me like that and Jamie jumped out of his chair, slammed it backwards and charged around the desk and up into my son's face and chest and said "what are you gonna do about? go ahead. do something. hit me big boy. what do you weigh about 100 lbs?" I had already called 911 when Jamie began pacing w/a screwdriver in his hand mimicing me and taunting me and my son! Police got me back everything i wanted (check, visa credit and my plate). The Mgmt. at Atamian appear to condone these illegal sales practices. I begun calling the Atty. General's office - Consumer Complaints, Better Bus. Bureau, Honda & VolksWagen(letting them know about the scumbag dealership ruining their good names), Susan Warnick, Help-Me-Hank Phillipe Ryan - Consumer Affairs and an attorney. DO NOT DEAL WITH ATAMIAN-JAMIE GITSCHIER AND KEVIN CRAIG ARE CRIMINALS AND PEOPLE HAVE TO BE MADE AWARE. RUN AS FAST AND AS FAR AS YOU CAN FROM THESE 2 CROOKS AND ATAMIAN

buckleysteve

May 5, 2009

Very good experience during the test drive and knowledge/ explanation of the product, Honda CRV.Ballpark estimate of the price from Jimmy, $350 (between $300-$400) per month.Price from Jerry $549 per month.Call from John, "We want to make you happy"36 month $0 down lease for $549 per month. 2009 CRV EX-L with Navigation.$299 for this ...$575 for that ...and then there's $111, and then there's ...$$$Do yourself a favor and go somewhere else.

jnardini

Apr 30, 2009

We looked at Toyota, Nissan, and Honda the day we bought our 2009 Honda Accord EX. The salesman (Kevin) was, by far, the best salesman we encountered. He showed us the car we wanted and demonstrated all the major features of the vehicle. In addition, the dealership had an ample supply of Accords.

cmfoster

Apr 29, 2009

It was excellent working with Shane! He listened to what we wanted in our new car as well as our limits with the price. He worked with us to find the perfect fit and we are so happy with the whole experience!!! Thank you so much I will be recommending both Shane and Atamian to all!!!

PL0124

Apr 24, 2009

Courteous, friendly and knowledgeable sales staff. A no hassle buying experience. Received an internet quote from Bill and no attempt was made to deviate from that price. James couldn't have been more helpful. Made buying a car a pleasant experience. Would definitely recommend this dealership.

48park

Apr 16, 2009

lombard0

Apr 11, 2009

I was allowed extensive use of several vehicles for testing driving. None were accompanied by the sales guys. Atamian was the fit dealer to acturally provide a quote for what I had requested and the price quoted was a good deal.The formal sales when quickly and smoothly with no arm twisting to purchase additional items. The car with the exact options was found quickly and readied for delivery quickly. From start to drive-away was 6 days.

dickm

Apr 6, 2009

The Honda product speaks for itself, but the dealership makes the sale! Atamian Honda has a sales staff that is very easy to work with and as someone that lives 50 miles away and had shopped at six other Honda dealerships for a new car, I am pleased that I ended up at Atamian and bought my 2009 Accord from them.Richard A. Monteiro156 Ealre StreetWoonsocket, RI 02895

happy09accordowner

Apr 6, 2009

They gave me a great price on a new Accord, and everything went very smoothly. There was no pressure to buy, and no haggling involved. We test-drove the car on Sunday, put down a deposit Monday evening, and drove it away on Tuesday. Atamian handled the registration. It was the easiest car-buying experience I've ever had.

marderosian

Apr 5, 2009

My husband, John, and I had been trying to purchase a Honda Accord for over a year. Unlike the three other dealerships we had visited and the two we had tried to establish an online relationship with, Atamian Honda was a refreshing experience. Atamian Honda is genuinely warm and inviting and the moment we entered the door we were greeted by the Sales Manager, a salesman who was familiar with our hometown on the Cape, and our salesman, John Derocher. We were made to feel welcome and relaxed and, after offering us refreshments after our drive, John allowed us to wander the lot on our own without pressure checking in with us periodically to answer our questions and inviting us to experience a variety of Accord models. John thoroughly explained each model and we test drove an Accord EX-L running through all the features and options available. When we let John know that we needed to take a break for lunch, John was kind enough to offer us the Accord we had just test driven as a ride to the restaurant. It was at that moment that we realized we were truly at a very special and unique dealership. We were not under any pressure to buy, we weren't being urged to make an offer, we weren't having our personal information collected and evaluated; we were being respected as consumers and we were the priority, not the dealership. Over lunch we decided that we were going to buy a car from Atamian Honda and that it was only a matter of which model it would be. I had several features that were important for me to have in a new car and I had questions about how to chose what model would be the right fit. As John discussed the features I was interested in, he calmly explained to my husband and me the differences between factory installed and dealer installed features and recommended that we should look at the EX-L Nav. With the EX-L Nav we would have all the features that we wanted and we could drive the car home that day. His points were compelling and reasonable so we decided to upgrade and purchase on his recommendation. We purchased the car sight unseen because we knew that the car would be perfect. We agreed on a price within minutes without any of the back and forth between the unknown powers that lurked behind the scenes at all the other dealerships we had visited. John directed us to the financial officer as he had the car prepped for us. The financial officer ran through the purchase agreement quickly and thoroughly and with a few strokes of a pen we were owners of a new Honda Accord EX-L Nav. After the installation of two after market accessories, John sat in our new car and carefully explained all the upgraded features our new car possessed. We explored the Navigation System and he went through the Quick Start Guide helping us find the answers to all our questions. And then it was over. We were ready to drive home and, without any anxiety or struggle, we had quite pleasantly purchased an Accord from Atamian Honda. They had done what none of the other dealerships had been able to do. They had welcomed us their guests, respected us as consumers, and made us their friends. We will glad to refer any and all to experience the hospitality and professionalism of Atamian Honda and know that our relationship with the dealership will continue through the personal investment of John Derochers and staff at Atamian Honda. With many thanks, Elizabeth and John Marderosian

rosenstr

Mar 31, 2009

Bill responded to my email inquiry in a timely manner and gave me a straightforward, no nonsense quote and an itemized list of all of the add-ons that were not included in that number. His initial quote was fair and he didn't say any of the usual stuff like "Come in with your best price and we'll beat it." I really appreciated that. The other dealers were not as straightforward and weasel-worded their quotes. I told them all that I will visit only the dealership that gives me the best quote by email. I did not have to say that to Bill because he was clear and straightforward without being asked.John was willing to let us test drive the car on the highway by ourselves, although we asked him to come because we are not familiar with the area. Other dealerships don't let you test drive on the highway, and certainly not alone. There was no pressure to finance (we paid cash) or trade in our old car or to accept a lot of stuff at the end. It was offered and when we declined, we had a short discussion about LoJack but not a hard sell about anything.This was an excellent experience and I am recommending you to everyone I know.

droscoe

Mar 27, 2009

The sales rep was very personable, and accepted the fact that I came into the shop knowing exactly what I wanted. After a test drive and a very brief negotiation, I was very pleased that I got a deal I can live with. This is my second new vehicle purchased from Atamian VW and Honda, and I've always been impressed with the sales team. The service team is also top notch.

tonybr

Mar 27, 2009

EXCELLENT SERVICE FROM BILL TO JAIME.THIS IS MY SECOND CAR PURCHASE FROM ATAMIAN IN THREE YEARS AND I WOULD CONTINUE TO DO BUSINESS WITH THEM. IT IS ALL BECAUSE OF THE PRICE, SERVICE AND FRIENDLINESS OF THOSE WHO HELPED ME. I WOULD RECOMMEND TO ALL MY FRIENDS AND FAMILY TO SEE JAIME AND BILL AT ATAMIAN. SERVICE DEPARTMENT IS GREAT TOO.

song

Mar 24, 2009

"Exceptional" efficiency, No B.S. sales (hard to find these days), warm, save time for all, sales with confidence. They give you the best price over the phone and honor it when when get there. I will recommend this dealer for all buyers. Even though you might be far from this dealer, it will be worth the driving.

lynnawalsh

Mar 22, 2009

Tim was great. Respectful, patient and no pressure. He was exactly the way I would want. It is such a stressful thing to spend so much money on a single purchase. He really worked with me to make it all happen quickly, also.Will Goulette was also great. I contacted multile Honda dealerships over the internet and Bill came through loud and clear in the tone of the emails. FYI most of the prices over the internet were in the same ball park but I could tell by his tone and up front information that we would be the best to deal with.I feel a little stalked by the other dealerships.Thanks for the positive experience.Regards,Lynn Walsh

gjc1997

Mar 17, 2009

Jim was very helpful and friendly during the purchase process. I negotiated the price of the vehicle through their web site and a telephone conversation with the sales manager prior to arriving at the dealership to purchase the vehicle.My only negative comment: the sales manager tried to talk me into financing the vehicle even though I made it clear I preferred to pay cash.

nancyweiner

Mar 14, 2009

I purchased a vehicle from Atamain several years ago, and had a very good experience. When it came time to buy again, the first place I looked was Atamian. They had a vehicle I was interested in, so I made an inquiry and went down to the dealership. 1.5 hours later, I was driving home in a 2006 VW Jetta. No arguing about price or trade in value, friendly sales person; painless- how a car purchase should be. In these economical times, the last thing I wanted to stress over as a car purchase. Going to Atamian was the right choice!

rogerroy

Mar 11, 2009

Ok, so when I first read all the positive reviews for this dealer I was frightened. How could there be so many positive items??? It must be fixed! Then I got a GREAT quote on a new Honda Civic from Bill Goulette, hundreds lower than other dealers. Again, I am thinking "What is going on here? This is too good to be true. I wasn't able to go in the day the gave me the quote and Bill agreed to honor the quote he gave me for couple of days, and since they did not have the color I wanted he would honor the price for that. Finally I get the dealership and have my guard up ready for "the fine print" and the funny thing is, there was none! Jamie met my wife and I at the door, immediately put us at ease with his friendly manner. He said since we had gotten a quote from Bill the price was not an issue. He set us up and sent us on a test drive while he took a look at our trade. We came back and we sat down to talk turkey. He brought up the Blue Book for our trade, and I thought "Here it comes!" He gave me a quote, I countered with another figure and he agreed. Bing, bang, boom signed the paperwork and two days later we have our Urban Titanium Civic. I can't recommend this dealership of Jamie any more! (I was in no way payed for this, other than getting a GREAT deal and service from them!)

eliotjackson

Mar 3, 2009

After several years moving from brand to brand, we decided upon Honda, and found a very reliable sales manager in Bill Goulette. This is the third car purchased in 21 months from Bill Goulette and Atamian Honda. Same great service!!! Same great pricing!!! Need I say more?

hohanian

Feb 23, 2009

John was/is the BEST sales person I've ever done business with in the auto industry. He is extremely friendly, knowledgable, and efficient. Anyone who is looking to buy a car should ABSOLUTELY contact him!

godfatherfan

Feb 17, 2009

Very nice dealing with Jamie and Bill! They made the car shopping experience easy and Painless. I was very pleased to have struck a deal with Bill over the internet so that all I had to do was test drive the vehicle to see if it was to my liking. I was very impressed with this particular 2004 Chevy Impala!It was immaculate inside and out and handled like a brand new vehicle.Even though the dealership was extremely busy (Presidents day weekend) I felt as if all my questions and concerns were handled in a professional manner.Thanks. Sincerely, Al Fisher

printer403

Feb 14, 2009

We had an excellent buying experience. We did our research on the internet and they were the only dealer that stuck to their deal as soon as we walked into the dealership. They made the transaction easy and fast. I would highly recommend Attamian to all my friends.

mariachan

Feb 4, 2009

I just bought a 2009 Honda Fit from Atamian Honda. I am very satisfied with the competitive pricing and the service of Atamian Honda. John Desrochers, the Sales and Leasing Consultant has been very helpful and supportive. He did beyond the call of his duty to service his customers; he rolled up his sleeves and installed an accessory to my car for me and took my car for an inspection sticker. He did all these extras with a smile and utmost courtesy. I would give him an A+++ for his outstanding service and support. I would recommend this dealer to my friends and family anytime. Thank you.

F. Keane

Feb 2, 2009

Needed to replace 97 Sable for my wife due to age & reliability while I was in FL and she was in NH. Nelson worked with me to get exactly what I wanted and, to my knowledge and experience buying cars, at the best price. After a preliminary search for a Honda Accord LXP using Nelson Santos, I was able to get the right model,color & price and arrange for my wife to go to the dealership with a check and close the deal within hours. The dealership will even deliver it to her and take the old car. all she had to do is change the NH registration (Atamian is a MA dealer) and call the insurance company. Couldn't have been easier. One of the best experiences yet with a car dealer.

xlildancer04x

Jan 29, 2009

Great customer service. The sales rep's really know about the cars and do their best to get you a great deal! I will definetly recommend them, and buy from them in the future!All of the sales rep's were very friendly and ready to answer every question presented to them.

bajgrowicz

Jan 16, 2009

From the moment we arrived at the dealership we felt comfortable. The 2007 Honda Accord I test drove and bought is a beautiful and clean car, very solid. The price I paid for this Honda could not be beat by any other Honda dealer or used car dealer anywhere. Thanks alot Atamian, I'm very appreciative and grateful!Edna

ronviso

Jan 16, 2009

Shane, as well as Joe Baker - the business manager - were so easy to do business with. It was a wonderful experience and I believe they treated me very fair in terms of price. The personal service was also fantastic.It's never easy to walk into a dealership, Shane made me comfortable, listened to my needs and was personally and professionally attentive.He was on my side from the beginning of the process, the test drive, describing my trim options and especially at the final stage of negotiating for the car.Joe Baker actually found a better interest rate for me which is beyond any expectations. This all amounts to an unusual and special experience that more than warrants a 5 star rating!

nepatslaw24

Jan 14, 2009

We were shopping around for a used or new Honda and were getting the run around from a few other dealers. Contacted Jim Tringale as he sold my husband his used vehicle a few years ago. I emailed him and asked him to respond with some pricing ASAP and not only did he do that but he kept emailing me as that was the most convenient method for me. I explained what other dealers were offering, my concerns and what I was looking for. He took the time to follow up with me, reprice it as many times as I asked and never once complained. He also made sure we knew a lot about the vehicle after driving it and was even pulling the cars out so we could find the right color for us. The numbers he gave me before I got to the dealership did not change after I arrived there and everything he said would happen did. I cannot say enough about Jim Tringale and his ability to make this process so pleasant and seamless for us. I would highly recommend Atamian for their high level of service, consistency, friendliness and down to earth atmosphere. Keep up the good work and Jimmie, that email access was GREAT. Being a mom, having a full time job and juggling my crazy schedule to be able to do so much via email made my life so much easier please make sure everyone that saw those emails knows that! We LOVE our new Honda Pilot and look forward to continuing our relationship with Atamian for many years.

danmoon

Jan 11, 2009

Service was great; John was very respectful and professional. John also made himself available through email and phone; communication was through and clear. Work was done quickly as requested. John even came in on one of his days off to help make sure I got my car before I had to leave for school. Work was also very detailed (he covered everything). John was very approachable and friendly. I felt comfortable dealing with him. The price he offered was also the best. Because of all these factors we had a great overall experience, and I would definitely recommend others to do business with him.

dbuhle2

Jan 10, 2009

Our buying experience at Atamian was very satisfactory, and the salesperson and other employees we met were very friendly and helpful.The only hitch was that Honda had not sent the Certificate of Origin to Atamian along with (or in advance of) the car. This caused some confusion between the time of the purchase and the delivery.

scottg720

Jan 8, 2009

Excellent dealership experience. Not a pressure cooker, willing to bargain. Didn't use any intimidation techniques like bringing the manager out to talk to the customer. Very focused on customer satisfaction.Will buy all my Hondas from Atamian in the future.

redsoxgirl

Jan 7, 2009

They advertise a sale, special vehicle, financing deal, etc. then suddenly run out of stock, financed too many deals under the special special, or find some other pathetic reason to not honor their advertisement. Tim Sullivan does not return phone calls nor does he know what he's talking about. He is almost as pathetic and slimy as the sales manager, John Crowley, and the finance manager, Jimmy Pretty. They tell you anything to get you to agree to a deal then they change the terms and lie through their teeth - if you can ever get them on the phone after you walk out the door. They lie about service records and fixing any item that needs repair and most of all, they can't stand behind their products because they are only interested in hitting the numbers without doing any of the honest work. Honesty - yeah that's a word they don't know.

mizmary

Jan 1, 2009

I contacted 6 different Honda dealers for e-quotes on a CRV LX. Bill Goulette of Atamian was the quickest to respond and was the most informative. He spelled out the cost of the CRV as well as any additional expenses I could expect. No other dealer did this. It was also a great price. Only one other dealer even came close. I decided to delay my purchase due to personal reasons and Bill checked back periodically in a professional and non-pushy way. I finally went in for a test drive and Kevin Collins (Sales) was friendly, helpful, and extremely informative. There was no haggling over price. However, we did go back and forth on the value of my trade. I wasn't at all happy with their first offer, but they eventually met the minimum that I had in mind. This was the only part of the transaction during which I felt pressured. On the day that the CRV was to be ready, Kevin Collins kept in touch letting me know when each step had been completed (installation of a remote starter, insurance, plates). When I picked up the CRV, Kevin took his time in going through everything in the vehicle with me. He also showed me the service department and had me speak with a service representative. I would highly recommend this dealership. Thanks Atamian!

johnmcelfresh

Dec 30, 2008

The Atamian people were very responsive, friendly and made the buying experience enjoyable and efficient. They exceeded our expectations in every way, including price! Our first contact was a salesman, Tim, who did a great job of explaiing the various moadels and available deals. We then contacted 5 dealerships via the web for pricing. Atamian's web manager, Bill, was the first to respond, asked all the right questions and prvided the most thorough, on-point quote of any of those we contacted. His prices were also the lowest (by far!)I highly recommend Atamian if you're interested in a Honda.

lmcowan

Dec 30, 2008

I couldn't be more satisfied with the service I received from John. He was extremely friendly and easy to work with. My daughter also purchased from him in March. I love the car and he has contacted me twice to make sure everything was satisfactory. I would definately recommend him and Atamian to my friends and family. I was also very pleased with the pricing we eventually agreed upon. Everyone worked with us to make sure we were able to get the car we wanted. Thanks very much to all, especially John!!

pmjprd

Dec 29, 2008

Yes I would. This is my first visit to Attamian, and I am very pleased with the deal I received. I am also very thankful for the professionalism and friendliness that I received while dealing whit the sales people and the financial department. I am looking forward to working with their service department as well.

nitu_sax79

Dec 17, 2008

I had interacted with Bill who is the internet sales manager and he gave me very reasonable pricing of the model.Upon reaching the showroom he introduced me to Kevin Collins who again was very friendly and answered all my queries. At no point I felt intimidated nor did they tried to push me into buying other stuff. The process was very smooth and they took care of everything. I got the car in very good condition with everything they had promised.I have such a pleasurable experience at Atamian and I highly recommend it to all prospective buyers.

vfleckwood

Dec 16, 2008

Our experience was very good. Ray was very helpful and straight forward and never too pushy. He followed up and that's why we ended up buying the car. Also my test drive with Shane was very appreciated. He was great and you can tell he loves cars and knows how important they are to people. He was helpful. Ray did everything we asked and seemed to understand where we were coming from. (as far as taking our time, asking questions, he didn't talk down to us.) And the truck was incredibly clean when we picked it up. My husband couldn't believe it. We'll come to you guys for our Jetta. Great experience all around. Financial stuff was not quite as warm and fuzzy but it's numbers and the guy was pretty nice.

akelly511

Nov 29, 2008

Jay was absolutely a pleasure to work with, he was not pushy, but very, very patient. We were with our 2 children who were not the most cooperative and he still took all the time we needed to get us the best deal to fit our situation. We love our new car, and would definitely make another purchase at Atamian. We shopped 2 other Honda dealers before going there and the customer service we received was FAR superior than the other 2. Great experience all around!

di60

Oct 27, 2008

My husband and I have bought 5 cars from this dealership. They are always very helpful, polite. When something is wrong and we don't hear or see it, Ben and Jason always point it out for us or will call and say it should be taking care of as soon as possible.Keep up the good workThanks, Diana and Mike

roberta castiglia

Oct 8, 2008

My Husband and I purchased a 2008 honda CR-V EX-L and could't be happier.We were treated with a genuine caring and respect from the beginning of our vehicle search. We contacted Atamian VW Honda via e-mail for a quote, thats when we met Bill Goulette he was able to give us the information we needed to make an informed decision on our purchase. We made an appointment to visit the showroom and upon arrival he was there to greet us and set us up with a wonderful sales person, Jim Grammas. We felt comfortable from the beginning and feel we made a wise choice in our purchase. We will be sure to tell our family and friends about Atamian Honda and for our next Honda purchase we will be back. Sincerely Roberta and Bob Castiglia

rhams22

Oct 7, 2008

I felt John did a very good job explaining my options and choice of vehicle. I would recommend him to anyone who is interesting in the purchase of a car. My experience was not at all stressful taking into consideration it was during a sales event and there was a lot of activity to be had.

teamhawk5

Sep 30, 2008

I went in to buy a new Odessy. The process was made fairly easy. I went in looked at the vehicle and then actually had them find me an EX model as they did not have one on the lot. They were able to find the vehicle and model in the color I was looking for with no Problem. I was then able to purchase the car.

johan_seo

Sep 29, 2008

Had the easiest new car purchase experience since I've been buying cars in my 20's. The sales staff were personable, sincere and a pleasure to conduct business with. Above all, they were reasonable in their negotiation efforts.Definitely will buy from them in the future.

laci1962

Sep 29, 2008

I had been looking for an SUV for several months. I test drove the Toyota Highlander, the Nissan Pathfinder, the Acadia, and the Honda Pilot. It came down to several factors for me. Most importantly how the car handled for me. I wanted to feel like I had always been driving the vechicle. I hate the feeling of "getting use to a new car." It couldn't be too big (I was use to the size of a mini van) but big enough to seat 7-8 passengers. The dealership had to be convient in both location and service. I had my decision narrowed down to 2 vechicles; the Honda Pilot and the Toyota Highlander. I chose the Honda Pilot. The deciding factor for me was the additional cargo space in the Honda Pilot, the room between the 2nd and 3rd row seats and the dealership. I, like most people, dread the idea of car shopping. I hate everything about it. Atamian was a pleasant surprise. I picked the dealership because of it's convient location to my home, but I made the purchase there because of the sales man, Ray LeDuc. He was very knowledgeable, courteous/friendly, and not too "pushy." He made our experience not so "painful". I would highly recommend the dealership and I would highly recommend Ray LeDuc.

rahul67

Sep 27, 2008

I will NOT recommond this dealer to friends and families for many reasons.Got internet quotes from many dealers and went to Atamian on Saturday with all required docs,even though 400$ more when comapre to other dealers.Since I was choosy for a colour.Met Bill,internet manager,told can't negotiate further,accepted deal was set in a minuteThe problems started when Bill introduced me to John Desrochers.Before taking the test drive only he was asking for credit check that I simply rejected.After drive went through credit check told am qualified for 1.9% Paid 5000$ with check and 1600 with credit card rest on loan.Joe Baker a/c mgr taken care??? of paper work,signing docs,planeed to pick up the car in next 2 days as it was my first car and looking for a good day to start with.Thats the BIGGEST MISTAKE I ever did. On Tuesday after my account has been debited,got a call from John/Joe,told you are not qulified for 1.9 and need to re-do all the paper work for 3.9%.Frustated after hearing and told will put 5000$ more as down payment.To my surprize John told Atamian will not accept my check this time,need certified check???I was running around the banks for certified check while Atamian was enjoyed my money for 9 days and car was also with them.On saturday I went with certified and normal check to test I had given the normal check and Guess what Joe Baker accepted my check!!!!!.I could have pick car on wednesday in that case.They are not at all sorry for what they did,finally was able to pick-up the car on next Monday.

Scrubs

Sep 25, 2008

I was in the market for a 08 Honda CRV and started my search 3 weeks ago via an internet search. Atamian Honda in Tewksbury, Ma had great inventory and the best price by far. I had gotten over 8 quotes from MA and Southern NH Honda dealers. When I spoke to other dealers, they told me that they could not meet the price and warned me that I would never be able to buy the car for the price I was quoted. That could not have been further from the truth. Bill and John were unbelieveable to deal with. John was very friendly and answered all of my questions. The car was exactly as described. It took about 30 minutes to fill out the paperwork and off I went. No high-pressure sales, just a quick, honest new-car transaction.

honda2008crv

Sep 23, 2008

The sales team was friendly and from begining to end the process was seamless and precise. Overall I got the sense the team was reasonable and not pushy. I especially liked the haggle free experiance I had. I friend recommended to Attamian and now I will be doing the same.

pamela1810

Sep 22, 2008

James Grammas gave me the best possible customer service I could ask for. He was very patient and helpful during the whole entire process. Im 100% satisfied with my 1st new car purchase and I would definitly recommend Atamian Honda to anybody interested in a car.

CHRISTINECJF

Sep 20, 2008

I LEASED A 2009 HONDA ACCORD EX-L V6. BOTH THE CAR AND THE SERVICE EXCEEDED EXPECTATIONS. IT WAS BY FAR THE MOST CUSTOMER FOCUSED EXPERIENCE OF ALL THE DEALERSHIPS I VISITED AS I WAS DECIDING WHICH CAR I WANTED. EVEN THE DAY I WENT TO PICK THE CAR UP, THE OTHER SALESMEN WERE ATTENTIVE AND OFFERED VALUABLE ADVICE. I WOULD, AND HAVE, HIGHLY RECOMMENDED BOTH ATAMIAN AND TIM SULLIVAN WITH FULL CONFIDENCE THAT THEY WILL CONSISTENTLY OFFER THE SAME QUALITY EXPERIENCE.

janesj

Sep 18, 2008

We were very happy with the service at Atamian Hinda, They had the cars we wanted and were willing to deal. The sales person, Kevin Collins was knowledgeable and took extra effort to find us the right cars to meet our needs (2008 Honda Civic and Honda Accord). Their excellence met our expectation for service at a Honda dealer.

slsgrl2006

Sep 18, 2008

I just picked up a new 2009 Honda Accord from Jim today. Talk about a great experience! From the first email to Bill to the pick up today, nothing but a simple transaction. Great price upfront and great people to conduct business with. If you need a Honda or Volkswagon, definitely contact Bill! I would recommend these guys to anyone I know. Don't be fooled by the giant dealerships, you can get a great deal and great service at Atamian Honda! Thanks Bill and Jim!

TedNamm

Sep 14, 2008

Overall, we rate Mr. Grammas as polite and friendly, but not pushy. He respected the information we acquired from "Consumer Reports", and worked with us to agree on a mutually acceptable price. He took care of all aspects of registering and inspecting the car, as well as working with our insurance company to see that the car was properly insured. The car was delivered on time, and was cleaned and serviced. He did seem in a bit of a hurry to explain the more complex aspects of the car, and we left feeling we knew only the basics. However, the books, etc., that were provided explain clearly everything about the car. We will still be contacting him about the registration terminating in August, when the car was actually purchased in September. Perhaps there is a good explanation, but the license plates say August, as does the registration document. We would not hesitate to recommend Atamian to anyone who wants to buy a Honda Accord.

Laurencoffey

Sep 13, 2008

John was great at following up with me throughout the process. I got into the car I wanted easily. He was friendly and wonderful with my children. When it came time to pick up my new vehicle he was organized and paid full attention to all my questions.

judymonarca

Sep 12, 2008

Everyone was very nice and helpful. The sale went quickly and efficiently. I really enjoy driving my CR-V.The financing also went very smoothly.Everything about the car was explained to me. We also met the service people.I would recommend this dealership to anyone that is interested in buying a Honda.

ppheng

Sep 8, 2008

After speaking to 3 dealers (including Atamian)and visited 1 dealer in NH on 9/4, we decided to come to Atamian in Tewksbury. My husband made several phone calls and spoke to Jennifer that day. She was able to give us a good deal. When we arrived at Atamian, Gab approached us for the 2nd time. Earlier that day, my husband and his sister dropped by to look around and was greeted by Jay. Later that day, he brought me there and greeted by Gab. He asked us what we were looking for and my husband told him we're looking for 2008 and 2009 Honda Accord. Gab showed us the cars on the lot, but i did not like any of the colors out there. That was when we decided to leave and headed to NH. We didn't lik the deal in NH, so we came back to Atamian. As we pulled in, Gab came out to greet us again. He gave us an offer we couldn't resist and his customer service was great. I would stronly recommend him to friends and relatives. He made our buying experience very pleasant. Thank you, Gab.

cjs6

Sep 3, 2008

I highly recommend Atamian Volkswagen.I had been searching for a new car since the beginning of July and had been going back and forth with the same old dealers. Many of the other dealerships I visited had prices that were much higher than those at Atamian and their service and sales consultants were often unfriendly and acted like big shots. Not exactly the experience you're looking for when deciding where to spend a lot of money.However, after giving up on local dealerships (and their futile attempts to "find" the car I desired), I decided to look out of state. I did some research online and called three dealers in Massachusetts and Atamian immediately stood out. When asking for a quick quote on a car, other dealers would need to check their pricing and would often call me back a day later -- if at all. Bill Goulette at Atamian not only delivered on the price but also kept me on the line for the 30 seconds it took him to run the numbers on a prospective lease. Furthermore, his price was much less per month than any other dealer ... on a car that was much more expensive than what I originally considered.I spoke with Mr. Goulette on a Friday. His price was so attractive that I visited the dealership the next afternoon to meet with him and one of Atamian's sales consultants, Anna Turchi. Ms. Turchi was also extremely helpful and we were in-and-out of there in no time. Everything was disclosed up front, there were no hidden fees, and everything was done with a smile. Everyone wants to find a dealership that is honest, and Atamian personifies that quality. And, as previously mentioned, they were not only honest but they also delivered on the price (the most important thing!)After signing the papers on Saturday afternoon, I returned the following Tuesday to pick up my new car. Ms. Turchi was very helpful once again and I was off the lot in under an hour (which included the time it took to turn in my old lease). No added costs, what Mr. Goulette quoted me just four days earlier was the final price with no undisclosed charges out of pocket.I would gladly drive the 1.5 hours each way again if I had to, as the service was fantastic. Three hours of drive time on two occasions is nothing compared to the great price, friendly service and complete absence of headaches. A big thank you to everyone at Atamian.Chris

greende2

Sep 2, 2008

Great experience. Salesperson was very knowledgeable about the van and with the features. Finance person was quick and precise. The whole experience went very smooth. I have not yet taken delivery of the van.Thanks!nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

hmtav

Aug 30, 2008

I have given the rating of 5 for many reasons. I was very impressed and satisfied with the whole process of buying a new car and it is all because of the salesperson I had the opportunity to work with...John Desrochers. He went above and beyond in helping me to return my leased vehicle. He was very knowledgeable and thorough when it came to explaining everything about my new Honda CR-V. The whole experience was VERY positive and I am definitely going reccommend Atamian Honda to friends and family.

ckearns

Aug 29, 2008

The price was better than any other dealer in the area and they answered all my questions up front. I have had trouble getting answers from other dealers about the actual financing rate I was getting but here they answered all my questions without hesitation. The other difference I noticed is that the sales person focused his attention on my wife because she was the primary driver of the car. I have been to many dealers who will talk to the man and ignore the woman. I was very pleased that they took the time to make sure that she had all her questions and concerns answered.My overall experience was a good one and I would recommend this dealer to anyone else who wants to buy a new car.

cdasilva

Aug 27, 2008

It was by far one of the easiest and quickest negotiating processes we've ever experienced in purchasing a new vehicle. We explained that we were not up for bartering over prices, so John made our sale quick and convenient and we were able to come up with a price that was fare for both of us.The follow up customer service was outstanding and I look forward to seeing how the service department will be.John Desrochers is a true professional and we were very glad that it was he who approached us when we were looking at vehicles. We were only looking and had no intentions that day to purchase, but John made it work and we seized the moment.Our son purchased a vehicle about 8 years ago at Atamian Volkswagon and was very happy with the dealership; it's nice to see that somethings don't change because we left very happy and look forward to dealing with them in the future.We will gladly recommend them to everyone we know.

walterws

Aug 8, 2008

The salesman was the most knowledgable sales person on the car I have every dealt with. He spent as much time with us as we required. When he was busy on a scheduled appointment that he had told us about earlier other sales persons step in to assist us during that time. The experience most have been good as we left the dealers having puchased a new Honda Odysses.

briancollinssb

Aug 2, 2008

We chose to go with Atamian Honda as they were the only dealer (out of 6 dealers contacted) that would give us a reasonable quote online. All the other dealers simply stated the MSRP, and then asked us to come in. Bill Goulette was the online manager and was extremely prompt with his email and quoted the lowest price. When we came in we met with Matt Macdonald who was very friendly, polite, and found us the car we wanted. At no time were we stuck in that "holding pattern" you often find when the salesman runs off to talk to some unknown manager. Matt and Bill kept everything running smoothly and quickly. They took care of getting our registration and plates and when we picked up the car they took the time to walk us through every feature to make sure we understood.We would purchase another car from Atamian again.

k420

Aug 2, 2008

the best dealership in the area....got there at 10am driving my new car home at 1pm...i will reccommend to all my friends...there sales staff is the best!!!! FRiendly and pleasant had the feeling they were there to help me find a car rather than there to buy a car...no pressure i was not forced into to looking at cars i was not interested in and felt that i was there only customer even thoough everyone looked pretty busy!!! That Randy is something else he could sell a pair of shoes to my grandmother and she has no legs!!!!!!!!

lala815

Jul 31, 2008

Matthew McDonald was my sales person, he handled the purchase of my Honda Accord with such ease.He took care of every last detail. If Matthew was busy with another customer, another Sales person jumped right in to take care of my needs. I would Hoghly recommend your dealership to anyone I know. Thank you all so very much.Laura

mlahaj675

Jul 31, 2008

It was a great experience. I was relaxed and confident that the people would take good care of me. And they did. Thank you for this opportunity to show how great my experience has been. I'm recommending the dealership and Jimmy T. to all my friends.Thanks.Mary Lahaj

ctiberio

Jul 28, 2008

Prompt, No Pressure E-Delivery of Quote:After submitting a request for an online quote I promtly received an email and follow up call from Bill Goulette. Bill was informative but did not apply any pressure or try to convince me that Atamian was the best. He simply presented me with a great price in a friendly manner- this is what made me choose Atamian over other dealers who were already being pushy during our first phone call.Thorough, Friendly Sales Process:Kevin Collins is an outstanding sales person. He greeted me in the lot, quickly identified what was in stock and gave a thorough tour of the vehicle inside and out. He encouraged me to really test drive the vehicle including highway acceleration, quick stops and backing up.He took me through the financing and paperwork quickly and efficiently and answered all my questions. He followed up repeatedly to make sure I didn't have questions and kept me up to date on the status of my vehicle before delivery. He even stayed late on a Friday to make sure I got my car on the delivery day!I will definitely recommend Atamian to anyone looking for a new car.

joannie1962

Jul 28, 2008

I purchased a 2008 Honda Ridgeline after going to many other dealers. I found Atamian to be easy to deal with without presure. Bill let me decide after explaining everything to me if I really wanted the truck.It was a great experience buying my first new vehicle.I would recomend this dealership to all my family and friend . I love my truck.

mpolcaro

Jul 27, 2008

Most pleasant and rewarding car buying experience I've had to date. No problem recommending these guys on service, satisfaction or price. We negotiated a great price via email and then buying the car on site took less than 2 hours.My family felt welcome and unpressured throughout the entire process and we feel like we got a great bargain.I did overhear another salesman in the showroom giving a high pressure sales pitch to someone re-upping their lease. That put me off a bit but not enought to rate our experience with Atamian as anything less than great.

papa-s

Jul 23, 2008

I went in to Atamian to lease a Pilot with leather and DVD. The entire sales process was phenomenal!! They had the right color, price and people. I was there for about 2 hours, and the following day, the car was all ready to be picked up. Nelson, the salesperson, was friendly and knowledgeable about EVERY feature of the car, and took over an hour with us to make sure that we were confortable with every feature of our new car. Jimmy, the finance guy, was exceptional as well. He even got us the best possible lease rates, even though our credit was a few points below what was required for them. Thank you so much guys, keep up the good work!!

mrauseo

Jul 22, 2008

Peter K was professional and not pushy like many car salesman.All of the people we met at Atamian were friendly and easy to deal with.The person who did our financing was great and took the time to explain the WHOLE extended warranty to us. We never felt rushed even though we were there past closing on a Friday night and I am sure everyone wanted to go home.So far we love the car and are glad we decided to buy it.

tomm52480

Jul 21, 2008

Great experience.My wife emailed back and forth with Bill about the vehicle and pricing.He was very helpful and honest. He actually gave us some numbers to work with. Other dealers that I had been talking to would not talk numbers until I went to the dealership. I found that frustrating. The reason for emailing is to try and save a trip if I can't find what I was looking for.My wife and I met with Anna at the dealership. She was great to work with. She even came in on her day off so that I could pick up the vehicle.Overall it was a great experience buying from Atamian.

CLEMATISSEVEN

Jul 20, 2008

After much research I had decided to purchase a Honda Fit Sport model, and received several internet quotes from Honda dealers. Atamian offered me the best price, even thouth they, like all the other dealers, were waiting for the arrival of Fits. Mr. Goulette kept me informed as to possible dates of arrival, and I was notified when my car came in. The purchase was done seamlessly, without pressure or hassles, Jay Carney took as much time as needed to explain the car's features to me, and made me feel as though I had just purchased the best car on Atamian's lot! I would definitely rate Atamian's sales personnel highly.

creddy

Jul 2, 2008

I was looking for a dependable car in mid to high 20K range. Did the ground work on Edmunds and got multiple quotes. Checked other car models. Bill G. from Atamian did immediate reply to my request. After couple phone calls, went to the dealership, met Bill and had initial chat. He introduced me to Jim Grammas. Very professional, no pressure and he gavethe car for test drive. Came back and gave my price and he accepted, threwcouple of freebees :-). The entire car purchase experience was very pleasant and short. Bought Accord EX-L V6. Car is totally awesome and no comparison to older Accords. I recommend Bill and Jim tag team without any hesitation. I am looking for same experience with service folks. Let see what happens.

daveleaf

Jul 1, 2008

The sales experience was pleasant and low pressure. They were able to answer all of our questions and, best of all, there were no surprises or unexpected costs. We solicted internet quotes on Honda Odysseys from the Honda website and received the best quote from Atamian. There was no haggling or surprises and the price was honored on the in-stock vehicles. If we asked questions that the salesman didn't know, he quickly found the answer. After the purchase, they spent an hour making sure we understood how everything in our vehicle worked. The salesman checked in several times to make sure we were happy with the purchase. Overall a very good experience.

lizzyj26

Jun 30, 2008

I had a great visit with the dealership......Shane was wonderful and spoek about the options with different years and models......... He gave me great guidance and support thru the process....... The price was right in line with others as well - the value was there. All staff members were courteous and professional. They were able to get me financing in a short period of time and explained thoroughly the process. I love my new car and am very happy that I was able to deal with the folks at Atamian VW.

pmesiti

Jun 27, 2008

I left my lights on for about 1/2 hour by error. When I went to start my 2006 Civic It did not start. I call AAA and they tried. It started and then shut off. Car was towed to Atamian; left a note stating the problem; Car still under the warrantee and mentioned that I wanted a call.I did not receive a call so I called them. They said that they were just about ito bring it in and it needed a "4-5 hour" charge as battery was completely dead. I did not understand that statement as there was still a little light when I left it at the dealership. Even the AAA driver and witnesses at Town Hall will verify this statement. I also stated that I would like to have the recall work done on the vehicle. When I called later, Al in service department told me that he had to charge me 99.50 for labor on recharging and reprogramming the key and that the recall on this was already done before. I told him the recall was not done, After arguing, He finally admitted that he was looking at a 2001 Civic recall and not my car. I hope others are not told that recall work is done when it is not. Was there a problem with the computer? I asked the person not to do the recall as I was going to bring it to another dealership. But he went ahead and did it. He also said that he had to reprogram the key. Why wasn't I informed of this aas I requested and why isn't this covered by Honda. I have a complaint going in to Honda. At first Al said the battery was n't completely dead which it wasn't . They even said the AAA person started the battery incorrectly. We had witnesses and the connections to the battery were made correctly. When I went to pick up the car, the staff was somewhat rude and I attributed that to being late in the evening (8pm) and they were just going home. I felt awkward and poorly treated. The service department did not honor my request to call; work was done without my approval; Recall was misreported and recall was done when I asked them not to do it.Further letters are being sent to the proper authorities BBB, AG office, Honda Corp, etc.... All I asked for Atamian to credit my money back. I would pay for the towing. In this case it was not the $99 but the principal of it all and the incorrect services rendered. I also feel that Honda should honor its 3 year commitment on the battery especially if it affects the key which the person at Honda didn't quite know about.I would like Atamian to do the honorable thing and credit my account with Discover.

Jkoslow

Jun 10, 2008

Gabe was a very honest and straight forward person. He was easy to work with and delivered what he promised.

cpmucci11

May 12, 2008

The experience at Atamian was top notch. Jim and Bill were both courteous, friendly, and very knowledgeable. The entire process was fantastic. No haggling. No stress. It all happened so quickly and smoothly.We are really happy with the negotiated price and the CR-V. We recommend anyone in the market for a Honda or Volkswagon should consider Atamian (Jim and Bill in particular).Thank you.

kvale

Apr 15, 2008

I was very pleased with everyone I dealt with at Atamian Honda, they are professional & most importantly honest & do not play games like other dealers giving you a different price on the phone just to get you in. I had just about decided to keep my old car 99 Honda CRV so I did not have to deal with garb I was getting from other dealers, Commmonwealth Honda included.I am glad there are still honest, dealers out there who's man concern is the customer. "EVERYONE" I have dealt with at Atamian goes out of their way & treats you with respect & thoughtfulness, they are great! I certainly would not hesitate for one second to recommend them to anyone I know that is looking for a car! Thanks Tim, Bill & also to the financer & sales Mgr.Karen Valente

zippy608

Apr 11, 2008

Everyone we dealt with was wonderful. We used the same salesperson for the second time. He was great !!!!!

c_zabbo

Apr 10, 2008

Atamian was very helpful, informative, friendly, and outgoing!I was extremely happy with the sales service I received and I absolutely love my new car and would definitely recommend atamian to anyone looking to purchase a vehicle and I would definitely return to them again for any future purchases.Thank you,C. Zabbo

lambkin67

Apr 9, 2008

I would recommend Atamian because of the friendly atmosphere, my sales person has called me to check and make sure I liked my new car and that everything was OK. Also, within the past 6 months or so their service has improved. I would sometime wait up to two hours for an oil change now I am in and out in a half an hour.

hondababe

Apr 8, 2008

All around a very good dealership. Very quick and efficient personnel. I highly recommend Atamian.

Joseph R Carreiro

Apr 8, 2008

Everything about the dealer was great.Salesman should have more knowledge about the car he is selling, not to put the salesman downhe was great and tried very hard and did a great job,very friendlyvery pleasent to deal with,but lacked knowledge about the contents of the vihicle. I will recomend Justin to every one of my friends that are looking for cars

KristinMarieP14

Apr 8, 2008

I would just like to take a moment to explain my experience in purchasing my new Honda CRV from Atamian Honda. I have never bought a car brand new and I have never done it on my own for that matter. So needless to say, I was a little nervous about the whole thing. The whole reason that I even went into Atamian is because of Bill Goulette. I had been negotiating prices with him through email. He was very prompt in responding to me and seemed to have a genuine intrest in helping me find a CRV that would fit into my price range. I had no intention of stopping by the dealership unless I knew I could get the price I was asking for. Bill eventually agreed and I went in the very next day.When I got to the dealership Saturday afternoon, it was insanely busy. I almost turned around and left because I thought I would never get a salesman to help me. I was pleasantly surprised when I was immediatley greeted and then introduced Bill. Bill was with another customer at the time, but Jimmie Tringale immediatley stepped in and volunteered to help me out. Let me just tell you...Jimmie Tringale is hands down one of the best salesman I have ever met. I know that he typically is not "on the floor" selling cars, but I truly lucked out that day to have been able to have dealt with him. This man is truly an asset to Atamian Honda. He went above and beyond in taking the time to go over everything with me. I did not feel nervous or intimidated whatsoever. I felt as though I was speaking with a family member. I ended up purchasing the car that day and was told that I could pick up the vehicle on the following Monday.When Monday came, I recieved an email from Jimmie first thing that morning. He contacted me throughout the day several times, giving me an update on the progress. There were a few problems with the registration, but Jimmie bent over backwards and jumped through hoops to get me in that car by the end of the day. I am still amazed at how dedicated this man is. He continued to take the time to go over all the final details and proceeded to show me all the features inside the vehicle. When I drove off the lot, I felt proud of myself that I made this purchase on my own. I felt comfortable in knowing that I got a dependable vehicle for a great price. Jimmie made this purchase a painless one and I could not Thank him enough for that. I have been recommending people to Atamian Honda ever since I drove off with my new vehicle. Its a "No-Brainer" that I will do business with them in the future.Thank You to Everyone at Atamian and Thank You Jimmie!Sincerely,Kristin Plourde

LeahOT

Apr 8, 2008

We have several Honda dealerships closer to where we live, but we have owned our last several cars through this dealership and we find them to have exceptional service. We will continue to have our car serviced there even though it is quite a bit further. Overall our experience was excellent and we would definitely refer friends or family there.

max6873

Apr 8, 2008

Outstanding service and a truley "no-hassle" buying experience. A great partnership between Costco and Atamian Honda. I'd buy there again in a minute.

cdillon

Apr 7, 2008

I had a great experience with Atamian Honda, everyone there was very helpful and a pleasure to work with.

janetmontague

Apr 7, 2008

The dealership (most notably the sales rep John Pudlo) was friendly, courteous, knowledgeable and professional. The service I received was unparralled (and I have participated in three car purchases since February of 2007). The financial aspect was by far the quickest and least annoying I have ever experienced.

jlockler

Apr 7, 2008

I have leased two vehicles from Atamin and have also suggested it to other friends and family memebers.Overall the Atamian team does a great job. They usually go above and beyond to make sure you leave happy. The only negative thing I have to say is the registration process can be a bit time consuming, but considering the other great services you receive it makes it all worth while in the end.

Len Piro

Apr 7, 2008

I was treated with respect and courtesy by Shane. He worked very hard to make sure I got the right car for myself and family, then negotiated a great price. Everything was in place when I came to pick up the car and he gave me a great review of all the controls and features. It was a great experience and I will recommend and have already recommended potential buyers to do business with Atamian. Len Piro

michaek mailloux

Apr 7, 2008

The delivery process was the best I ever had from any dealership I have been to. Randy showed us every button and its function.He also called us the following day to see if we had any questions GREAT SERVICE

RHinton

Apr 7, 2008

Ray was great. He was very informative and personable. We visited Atamian with the expectation of mere research and left with a sale. The entire experience was very pleasant and I felt like Ray took good care of my mother and I. The customer service was great and for the most part everyone was very attentive. I plan on recommending friends and family to Atamian/ Volkswagon.

tefoohey

Apr 7, 2008

I requested an Internet quote, which I received within 30 minutes or so fromBill. He had excelelnt follow up and worked with me via email, which was my prefernce and answered all of my many questions. He was very patient with me. We decided to buy from Atamian becasue of Bill and the price we worked out, but we had excellent service with James Grammas who was assigned to finish up the sale with us! We would recommend Atamian to anyone who asks, adn we were dealing with several dealers in the area.

stodel

Apr 6, 2008

This was my 2nd purchase of a new car from Atamian and both times the experience was a very positive one.

Rickbcnu

Jan 23, 2008

The two guys that run the internet sales department were great. They made the process of buying a new truck easy and I felt that I was getting the best price and service. They are considerate and think of the customer. They made the process painless. Good job, I have and I would recomend them to everyone. I will have my vehicle serviced at this dealership and when the time comes I will buy my next vehicle from them.Rick Burtt2008 Honda Ridgeline (love It)

janicearyan

Nov 30, 2007

I really appreciate their time and effort spent on us finding a 2008 honda civic ex coupe for my daughter. My husband had spent the good part of a week researching and getting prices from dealers. ATAMIAN was the only dealer who after telling me the price actually honored what they told me on teh phone. I arrived to have all my paperwork ready and waiting for me. Just a great place ot do business..

sama

Nov 6, 2007

I went in interested in buying a new Civic. Talked to a Salesperson and tried to negotiate a deal for slightly less than invoice. I didn't feel guilty offering them less than invoice knowing that they got $400+ back from Honda after the sale and they had a $300 paperwork fee...so they were making some $ off the deal. They rejected my offer and I went on my way (after the standard sales pitch BS). I received a call from the Salesperson a couple days later saying that they received the model and color Civic that I wanted and were now willing to give me the car for my previous offer (slightly below invoice). I asked if there was any contingency on the offer to make sure they wouldn't require me to finance through them. The salesperson assured me that they didn't care where I got the financing through...they just wanted me to come in that evening and close the deal. I came in that evening as promised, went through the process of signing forms and giving them my info. While I was there, the salesperson discovered that the car they were going to sell me was already sold. The salesperson assured me though that they could get another in a couple days and would still honor our agreed on price. They charged my credit card for the down payment and I sat down with their financing guy to review the financing options (I figured so that I could see their best rate and decide if I wanted to finance with them or not). While talking to the finance guy, he told me that I could only finance through them for me to get the car at the agreed on price. He told me that the salesperson was wrong. Since their rates were 2% above what I could get elsewhere (e.g. eLoan.com), I decided against financing with them and said they would not sell me the car. After expressing my frustration that they lied to me and waisted my time (1+hours waiting to close the sale) they refunded me my deposit.I wish I checked out this site before I went to Atamian. My experience sounds similar to the bait-and-switch deals about which other reviewers complained. The sign of a good dealership is that if they make a promise, even if it turns out to be a mistake, they will honor their promise. Atamian failed this litmus test. Needless to say, Atamian has forever lost my business. Buyer beware!

srinath_vs

Aug 8, 2007

I had given my 2000 Honda Accord car for service after my CEL turned on. Ms. Betty was my representative at Honda. They charged me $95 for Diagnosis. The reason for the CEL as I was told was that, I need to change the Alternator, Tensioner, and Belt. She wouldn't let me buy the parts from somewhere like Autozone where these 3 parts would cost me $170 and rather ordered the parts from the Honda Parts which cost me $375. On the day when the parts were ordered, she quoted me $320 for labor when I drop off the car once the parts arrived.After the parts were fixed up, my labor charge was $400. Luckily, I remembered the paper in which she had quoted me $320 for Labor. I took it to another representative Mr. Mike Alford, who quickly noticed the over charge and made the correction back to $320 without any ado.My total cost for replacing (after correction) the alternator, belt tensioner, and belt was $850. That is a totally ridiculous pricing by any standards considering that this car is 7 years old now.Don't ever take your car Honda Service, even if you have to don't take it to Atamian Honda, even so if you have no other choice but to take your car to Atamian Honda, do not take it to Ms. Betty.

judibw

Aug 5, 2007

We had a very similar experience to another reviewer. Negotiated a fair price including $3500 for a trade (which was very fair to a little low) even though their paperwork showed a trade-in allowance of $6900 (no way worth that). Had to bring the trade back, so 2 hours later (back and forth home) the deal changes so the trade is only worth $2200-$2500 and now the price is over $1000 higher than negotiated. We were furious! We demanded the negotiated price or said we'd walk. The manager was fine with that, shook our hands and walked away! NEVER EVER again will I step foot on that dealership's lot! TOTAL bait and switch. STAY AWAY!

sdam

Jun 30, 2007

I was new in The area and had 2 Honda vehicles, Odyssey and Accord. This place was convenient for servicing. We moved from Dallas, and compared to the experience I got there (dealt with the same dealership for 8 years), this place is really bad.1. They seem to lack the Honda training - it combines European car dealership and Honda dealership in teh same place, with employees dealing with both. As a result, they like to quote high and expect people to pay it.2. They quoted 80% more than the Honda dealership in Nashua (Peters Honda) for changing timing belt & waterpump! And quoted higher two other dearler I called by at least $300/-3. Never give them work when you are in that place with the car. Take your car out, get quotes and go back only if they are fine. y bet - you will never get big work done.4. The service is not very thorough. They did oil changes, services on both vehicles. Sometimes, they write the next service/date. Sometimes not. I am sure the lack of a uniform training/process is reflected elsewhere.The ONLY reason I would go there is because it is closer, even though the service folks are not even remotely genuinely helpful

ggaann

Jun 26, 2007

I called to schedule a oil change. the person I talked to wasn't friendly and patient. The experience of buying my car there was just okay. I had to wait for a long time to get the paperwork done. And the sales person I dealt with was very pushy. But overall, their price is very reasonable compared to other dealers.

Victor

Apr 18, 2007

Good dealership overall. I bought a Honda Accord back in 2002. Good deal..honest price..told friends. You must do your homework before going in..know the invoice etc. I had some service done there as well. Good overall.

maura

Dec 6, 2006

I was quoted a price for a 2006 2.5 Jetta. I agreed to the price. I asked what they would give me for my trade - it went from $200 -$300, to $100 and then back to $200. I was told they did not want the trade in but they would "do me a favor". I said I was not sure about keeping the car or not. I was told "no problem". If you don't bring in the trade you will just pay the $200 we were willing to take off the price. I decided not to let them do me a favor and I kept the $200 car. I again agreed to the original price, put 1/2 down on the car, went back the next day to pick up the car and pay the balance and guess what. They want above and beyond what they were willing to give me for my trade in. They refused to give me my check back. I believe this was a very deceptive practice. They acted in bad faith. I am forced to put a stop payment (at my expense) on the check I had given them. I should have known not to do business with them when I observed one of the sales managers screaming at a customer who was driving away. I am left to believe that they are a business that has a history of doing this to customers.

sailracer_98

Dec 5, 2006

I cannot recommend this dealer. I have had a few of the major services done on my Honda by Atamian. They are expensive, even by Honda dealer standards, but I continued to use them because their location was convenient and I expected I would get better service for the extra cost. It turns out that is not the case. A part I bought from them and had installed failed prematurely and should have been covered under the part's warranty. Atamian required expensive labor charges to "prove" that the part was at fault for the failure and would not refund that charge, even if they did prove that the part was at fault. I expect more from a dealer if I am going to pay the extra costs to go to them.Most of the service advisors I have dealt with just do their job and aren't excpetionally friendly or helpful. Jason who helped me on one service is an exception- he was helpful and friendly and made getting my car worked on a pleasant experience.I have no complaints about the quality of work that they perform. Aside from the one premature part failure, I have not had any problems with the work they have done.

dandmneeds

Nov 20, 2006

From the moment I walked in I new it was the right place to be. No pressure, everyone said hello and I bought the second car I drove. The service dept is second to none and that's the reason my husband and I went back and bought our insight. We tell everyone...it's not just the vehicle, but the service that makes the difference!