2024 VOLKSWAGEN GTI

It's a shame. . . .

Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

We were browsing this dealership looking to buy a new or used VW Tiguan and after 20mins of walking around no one came to talk to us so we went inside and saw a lady at her desk and asked where are all the sale guys? She replied with "we're all here" with an attitude and from there I already knew this was not going to be a good choice coming here. So we asked her about the Tiguan that we interested in and she took us to go see the car and I asked her how much was this Tiguan and she replied with "shouldn't you know the price since you saw it online?" I actually didn't browse their website online and there was no price on the window. So we still kept positive and ignore her ignorance and still proceed to check the car out and my sister made a comment about the inside of the Tiguan that it was pretty compacted and she did not mean it in a bad way and then this lady replied with a rude remark saying" Do you have $55,000? Then you can buy something that's bigger. We actually still kept our cool and went inside to check the price out for the 2013 Tiguan Se we looked at and it was roughly close $24,000 with 12,xxx miles and that was way too much for an older model. We showed her a 2016 Tiguan Se with 3,000 miles from VW Gallery of Norwood,MA and it was $3000 cheaper. She replied back with "well it's a no brainer what do you me want to do? She apparently did not want to sell us a vehicle. I don't want to assume anything but I think it was because we looked really young and she probably thought that we was going to waste her time. Many would think that we are 21 or younger but we are actually in our late 20's.So after all this we went to VW Gallery in Norwood,MA the same day and had the best sales rep Tony sell us a 2016 VW Tiguan.If only she took 10 minute of her time to get to know us Minuteman VW would of had a good day.

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