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Standard EquipmentMECHANICAL3.45 Rear Axle RatioNormal Duty SuspensionGVWR: 6,700 lbs50 State EmissionsAutomatic Full-Time Four-Wheel DriveElectronic Transfer Case700CCA Maintenance-Free Battery w/Run Down Protection240 Amp AlternatorClass IV Towing Equipment -inc: Hitch and Trailer Sway ControlTrailer Wiring Harness1210# Maximum PayloadGas-Pressurized Shock AbsorbersFront And Rear Anti-RollsQuadralift SuspensionAutomatic w/Driver Control Height Adjustable Automatic w/Driver Control Ride Control Adaptive SuspensionElectric Power-Assist Steering23 Gal. Fuel TankQuasi-Dual Stainless Steel Exhaust w/Chrome Tailpipe FinisherPermanent Locking HubsMulti-Link Front Suspension w/Air SpringsMulti-Link Rear Suspension w/Air Springs4-Wheel Disc Brakes w/4-Wheel ABS, Front And Rear Vented Discs, Brake Assist, Hill Hold Control and Electric Parking BrakeElectro-Mechanical Limited Slip DifferentialEXTERIORWheels: 21 x 9.0 Machined Face/Painted AluminumTires: 275/45R21XL All-SeasonSteel Spare WheelFull-Size Spare Tire Mounted Inside Under CargoClearcoat PaintExpress Open/Close Sliding And Tilting Glass 1st And 2nd Row Sunroof w/Power SunshadeBody-Colored Front Bumper w/Black Rub Strip/Fascia Accent and Chrome Bumper InsertBody-Colored Rear Bumper w/Body-Colored Rub Strip/Fascia Accent and Chrome Bumper InsertChrome Side Windows Trim and Chrome Rear Window TrimBody-Colored Door HandlesChrome Bodyside Insert, Body-Colored Bodyside Cladding and Body-Colored Fender FlaresBlack Power w/Tilt Down Heated Side Mirrors w/Driver Auto Dimming, Power Folding and Turn Signal IndicatorFixed Rear Window w/Fixed Interval Wiper, Heated Wiper Park and DefrosterDeep Tinted GlassSpeed Sensitive Rain Detecting Variable Intermittent Wipers w/Heated Wiper ParkGalvanized Steel/Aluminum PanelsLip SpoilerMetal-Look GrillePower Liftgate Rear Cargo AccessTailgate/Rear Door Lock Included w/Power Door LocksRoof Rack Rails OnlyAuto On/Off Reflector Led Low/High Beam Daytime Running Auto High-Beam Headlamps w/Delay-OffFront Fog LampsPerimeter/Approach LightsLED BrakelightsHeadlights-Automatic HighbeamsCornering LightsLaminated GlassENTERTAINMENTRadio: Uconnect 5 Nav w/10.1 DisplayAM/FM/HD/Satellite w/Seek-Scan, Clock, Speed Compensated Volume Control, Aux Audio Input Jack, Steering Wheel Controls, Voice Activation, Radio Data System and Uconnect External Memory ControlStreaming AudioIntegrated Roof Antenna19 Speakers High Performance Audio -inc: 950 Watt AmplifierActive Noise Control SystemConnected Travel & Traffic Services Real-Time Traffic DisplayINTERIORDriver And Passenger Heated-Cushion, Driver And Passenger Heated-Seatback and Ventilated Front SeatsFront Seats w/Massaging Driver Lumbar12-Way Power Driver Seat -inc: Power Recline, Height Adjustment, Cushion Extension, Seatback Side Bolster Support, Fore/Aft Movement, Cushion Tilt and Massaging Lumbar Support12-Way Power Passenger Seat -inc: Power Recline, Height Adjustment, Seatback Side Bolster Support, Fore/Aft Movement, Cushion Extension, Cushion Tilt and Massaging Lumbar SupportBucket Folding Bucket Front Facing Heated Manual Reclining Leather Rear Seat w/Manual Fore/AftPower Tilt/Telescoping Steering ColumnPower Rear Windows and Fixed 3rd Row Windows4G LTE Wi-Fi Hot Spot Mobile Hotspot Internet AccessFixed 50-50 Split-Bench Leather 3rd Row Seat Front, Power Recline and 2 Fixed Head RestraintsPower Fold SeatbacksHeated Leather/Genuine Wood Steering WheelIlluminated Front CupholderIlluminated Rear Cupholder2 12V DC Power OutletsCompassProximity Key For Doors And Push Button StartValet FunctionPower Fuel Flap Locking TypeRemote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic ButtonRemote Releases -Inc: Proximity Cargo AccessGarage Door TransmitterCruise Control w/Steering Wheel ControlsAdaptive w/Traffic Stop-GoRear HVAC w/Separate ControlsHVAC -inc: Underseat Ducts, Headliner/Pillar Ducts and Console DuctsVoice Activated Dual Zone Front And Rear Automatic Air Conditioning w/Front InfraredIlluminated Locking Glove BoxDriver Foot RestChrome Gear Shifter MaterialFullInterior Trim -inc: Aluminum/Genuine Wood Instrument Panel Insert, Aluminum/Genuine Wood Door Panel Insert, Piano Black Console Insert, Chrome/Metal-Look Interior Accents and Leather Upholstered DashboardDriver And Passenger Visor Vanity Mirrors w/Driver And Passenger IlluminationDay-Night Auto-Dimming Rearview MirrorFull Floor Console w/Covered Storage, Mini Overhead Console w/Storage, Rear Console w/Storage, 2 12V DC Power Outlets and 1 120V AC Power OutletFront And Rear Map LightsFade-To-Off Interior LightingFull Carpet Floor Covering Berber -inc: Carpet Front And Rear Floor MatsCarpet Floor Trim, Carpet And Rubber MatCargo Area Concealed StorageRoll-Up Cargo CoverCargo Space LightsTracker SystemSmart Device IntegrationFOB Controls -inc: Cargo Access, Windows and Remote StartMemory Settings -inc: Driver And Passenger Seats, Door Mirrors, Steering Wheel and AudioFront Passenger Interactive DisplayInstrument...
Went above & beyond our expectations to help us
Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0
My family saw a commercial for the new 2017 Chrysler Pacifica and knew we had finally (after a year and a half) found the vehicle for us. This was the closest dealership to us so we went in WITH 3 CHILDREN (they had a play area! ). Our salesman was named Micah. He showed us a Pacifica they had on the showroom floor. It was not equipped the way we wanted nor did they have one. He sat us down and went over all the options we wanted and assured us he would find one he could swap out with at another dealership. Keep in mind that it's August and these are 2017s. There are not many of them at all and the features that I wanted were not something that came standard. Also, I am not the easiest person to deal with; my husband would say I'm high maintenance. Micah was kind, patient, friendly to our children, and did not push us into a vehicle we didn't want. Before long his Manager, Marsh, had found a vehicle in Texas and was getting everything in order to lock it down. By the time our bank finished all the paperwork for the dealership the vehicle we wanted was sold at the dealership in Texas. I was in complete panic mode and just new I was going to have to order a Pacifica which would take 8 weeks. I was devastated. Long story short, the manager, Marsh, spent 4 days (even came in on his day off) looking for a vehicle for us, all the while keeping us updated and letting us know he's going to make this happen for us. Once he found it he sent someone all the way to Hot Springs, AR to pick it up! I should mention also that Marsh also sent us home in a brand new Durango to drive around while he searched for our Pacifica. The Pacifica came in and I could not be more in love with it. It is perfect for our family. This whole situation could have gone in another direction. It could have been a horrible experience for us, and I'm not going to lie I kind of expected that. I am astounded by their professionalism and determination that these guys had in finding a vehicle for our family. I highly recommend this dealership to anyone wanting to buy a vehicle. Ask for Micah and shake Marsh's hand!