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Black Raven 2024 Cadillac Escalade ESV Premium AWD 10-Speed Automatic 6.2L V8 AWD. WE DELIVER TO YOUR HOME OR OFFICE Welcome to VERA MOTORS. We are different from your typical car dealership. It all starts with our VERA Philosophy, to treat every customer as we would want to be treated, and provide an unforgettable luxury experience, regardless of purchase. Our staff is trained to provide every VERA customer as they would family members, friends, and neighbors. It is our promise and part of the VERA Difference. The decision to lease or purchase a vehicle is one of the biggest financial decisions an individual makes, we strive to help you make the best possible decision in a relaxed, friendly, no-pressure environment. We offer a full line of service including maintenance and collision repair and everything in between, at VERA we promise the following a Clear and transparent pricing for all vehicles on our website a No hassle, no haggle buying process, we will show you our best price up front before you come in a Select your vehicle online, schedule your test drive and we will complete your in-dealership transaction in under an hour a Buy with confidence The VERA Difference offers a 3 Day Money Back Guarantee 30 Day Vehicle Exchange Program.
Very disappointed client
Customer Service: 1.0
I decided to write a review because After a week I still feel bitterness in my mouth when I remember my day at the service department and realizing that complains in this place is a waste of time, After having a great experience while buying the car followed by having my first service done done with was done very professionally I had a problem with the car so I went back to the service met by Alex the worst service advisor I ever met he was rude not helpful at all or open to resolve my problem made every thing very complicated and after leaving my car with him over 5 hours though I had an appointment he failed to give me any information about the car so I had to take a trip to the dealership and I decided to talk to his supervisor Richard Gonzales and right away he took he's employees side didn't and made it all look like it was my fault and all I was looking for was some professional customer service which these people truly lack And after I was going around telling people that this a great dealer I have definitely changed my mind about that