SAVE
PRICE ALERT
Exceptional customer service
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
I had to have my battery replaced in my BMW & although I purchased my car in Birmingham I used BMW of Montgomery. I received excellent customer service from every angle. I called them at 8:00 a.m. regarding my situation with a dead battery and by 8:30 am I had a very nice young man whose first name was Shamus at my door to jump my car off so I could drive it to BMW montgomery for a battery replacement ! Impressed with the promptness and with Shamus. Although I didn't have an appointment, I walked out of the service center at 11:30 with a new battery, suggested service by Bryan Brasington who suggested but was not pushy. The waiting area was very comfortable and the employees that worked in that area were very hospitable and friendly!They even washed and vacuumed my car for me! Pleasant experience all the way around!!