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PRICE ALERT
[!@@Additional Info@@!]All Wheel Drive,Tow Hitch,Power Steering,ABS,4-Wheel Disc Brakes,Brake Assist,Aluminum Wheels,Tires - Front Performance,Tires - Rear Performance,Temporary Spare Tire,Heated Mirrors,Power Mirror(s),Integrated Turn Signal Mirrors,Rear Defrost,Privacy Glass,Intermittent Wipers,Variable Speed Intermittent Wipers,Rain Sensing Wipers,Rear Spoiler,Remote Trunk Release,Power Liftgate,Power Door Locks,Daytime Running Lights,Automatic Headlights,Headlights-Auto-Leveling,LED Headlights,Fog Lamps,AM/FM Stereo,Satellite Radio,MP3 Player,Bluetooth Connection,Telematics,Auxiliary Audio Input,HD Radio,WiFi Hotspot,Smart Device Integration,Requires Subscription,Satellite Radio,Steering Wheel Audio Controls,HD Radio,Requires Subscription,Power Driver Seat,Bucket Seats,Heated Front Seat(s),Driver Adjustable Lumbar,Pass-Through Rear Seat,Rear Bench Seat,Adjustable Steering Wheel,Trip Computer,Power Windows,3rd Row Seat,Keyless Entry,Power Door Locks,Keyless Start,Keyless Entry,Power Door Locks,Hands-Free Liftgate,Cruise Control,Adaptive Cruise Control,Climate Control,Multi-Zone A/C,A/C,A/C,Rear A/C,Woodgrain Interior Trim,Premium Synthetic Seats,Auto-Dimming Rearview Mirror,Driver Vanity Mirror,Passenger Vanity Mirror,Driver Illuminated Vanity Mirror,Passenger Illuminated Visor Mirror,Remote Engine Start,Keyless Start,Power Windows,Power Door Locks,Trip Computer,Security System,Immobilizer,Traction Control,Stability Control,Traction Control,Front Side Air Bag,Front Collision Mitigation,Rear Collision Mitigation,Rear Parking Aid,Blind Spot Monitor,Tire Pressure Monitor,Driver Air Bag,Passenger Air Bag,Front Head Air Bag,Rear Head Air Bag,Passenger Air Bag Sensor,Child Safety Locks,Back-Up Camera
Rude Service
Customer Service: 1.0 Quality Of Repair: 1.0
have dealt with VW's service department on two occasions, both of which start out friendly, but when services are about to be rendered, they get pushy and rude. I had two tires replaced that were quoted at $200. Everything was discussed on the phone with the exact tires in stock, and when I took my car in, they said it would be $600+!! Ridiculous!!! On another occasion, my battery completely died. I was in LA and took it to 3 dealers that told me a diagnostic check needs to be ran on it to see if anything else is wrong, but none of the shops could see me until the following week. I decided to come home and when I went to Clovis VW, it was their lunch and they were very short with me. I understood and said I would wait, and next thing I know, they did check the battery and I was told it would be $200 to change the battery. I said, "ok, thank you, I will change it myself, but can you run the diagnostic check?" And the man rudely told me, "you're not going to change it with us?? Well you have to change the battery with us first and then we can run it." I said I was not paying $200 for a battery. And again, he rudely said, "well we can't check anything until we change the battery."As stated earlier, they start off friendly, but are very rude every time I inquire about the services for my car. This has been my personal experience. My car is a lease, 2 and 1/2 years old, and when my lease is up, I will never get another Volkswagon based solely on the terrible customer service I have received from this specific location.