SAVE
PRICE ALERT
[!@@Additional Info@@!]Turbocharged,Four Wheel Drive,Tow Hitch,Power Steering,ABS,4-Wheel Disc Brakes,Brake Assist,Brake Actuated Limited Slip Differential,Aluminum Wheels,Tires - Front All-Season,Tires - Rear All-Season,Conventional Spare Tire,Heated Mirrors,Power Mirror(s),Rear Defrost,Privacy Glass,Intermittent Wipers,Variable Speed Intermittent Wipers,Power Door Locks,Daytime Running Lights,Automatic Headlights,LED Headlights,Automatic Highbeams,Fog Lamps,AM/FM Stereo,Satellite Radio,HD Radio,Smart Device Integration,Requires Subscription,Satellite Radio,MP3 Player,Steering Wheel Audio Controls,Auxiliary Audio Input,HD Radio,Requires Subscription,Bluetooth Connection,Bucket Seats,Pass-Through Rear Seat,Rear Bench Seat,Adjustable Steering Wheel,Trip Computer,Power Windows,Keyless Entry,Power Door Locks,Keyless Start,Keyless Entry,Power Door Locks,Cruise Control,Adaptive Cruise Control,Climate Control,A/C,Cloth Seats,Driver Vanity Mirror,Passenger Vanity Mirror,Driver Illuminated Vanity Mirror,Passenger Illuminated Visor Mirror,Remote Engine Start,Requires Subscription,Power Windows,Power Door Locks,Trip Computer,Security System,Immobilizer,Telematics,WiFi Hotspot,Requires Subscription,Cruise Control Steering Assist,Traction Control,Stability Control,Traction Control,Front Side Air Bag,Cross-Traffic Alert,Lane Departure Warning,Lane Keeping Assist,Lane Departure Warning,Front Collision Mitigation,Driver Monitoring,Tire Pressure Monitor,Driver Air Bag,Passenger Air Bag,Front Head Air Bag,Rear Head Air Bag,Passenger Air Bag Sensor,Knee Air Bag,Child Safety Locks,Back-Up Camera,WiFi Hotspot
Unhappy with customer service
Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0
I just happened to drive by the dealership and seen a dodge charger scatpack. It was black, custum made straight pipes and wheels. I asked Jim Fisher if we can test drive it because I have a blacked out 2016 RT charger and looking to trade as an upgrade.Lets just say it didnt go very well. We pull out of the parking lot and I applied little more gas than normal because i was intreasted how the scat pack perorms compared to my RT. I didnt even hit the gas all the way until Jim Fisher started screaming at me. "You do not do that while I'm here and I do not allow anyone to drive my car like that while I'm around. I don't want to die and you should pull over right now. You are in my lot, my car, my rules". That attitude shocked me, I didnt even know how to reaply except that is poor behavior. We only got to the stop light before the great experiance was over.To make matters worse i talk to the second in command on the used side and all he could say is I'll talk to him.I'm a regional manager and those words usually mean that I dont care. After that I didnt want the car or the relationship. The management and customer service team should really take a page out of Izys book the manager from Ankeny. I walked in and purchased my new pick up with i 10 min. Than a 2016 RT.That was service.