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[!@@Additional Info@@!]ENGINE DURAMAX 6.6L TURBO-DIESEL V8 B20-DIESEL COMPATIBLE (445 hp [332 kW] @ 2800 rpm 910 lb-ft of torque [1220 Nm] @ 1600 rpm) (Includes (K05) engine block heater.),Tow Hitch,Running Boards/Side Steps,Locking/Limited Slip Differential,Four Wheel Drive,Tow Hooks,Power Steering,ABS,4-Wheel Disc Brakes,Aluminum Wheels,Tires - Front All-Terrain,Tires - Rear All-Terrain,Conventional Spare Tire,Bed Liner,Fog Lamps,Heated Mirrors,Power Mirror(s),Integrated Turn Signal Mirrors,Power Folding Mirrors,Privacy Glass,Integrated Tailgate Step,AM/FM Stereo,Navigation System,Bucket Seats,Leather Seats,Power Driver Seat,Driver Adjustable Lumbar,Power Passenger Seat,Passenger Adjustable Lumbar,Cooled Front Seat(s),Mirror Memory,Seat Memory,Heated Rear Seat(s),Pass-Through Rear Seat,Heated Steering Wheel,Steering Wheel Audio Controls,Adjustable Steering Wheel,Keyless Entry,Keyless Start,Remote Engine Start,Cruise Control,Security System,Climate Control,Multi-Zone A/C,A/C,Rear Defrost,Auto-Dimming Rearview Mirror,Traction Control,Stability Control,Driver Air Bag,Passenger Air Bag,Front Side Air Bag,Front Head Air Bag,Rear Head Air Bag,Passenger Air Bag Sensor,Driver Restriction Features,Tire Pressure Monitor
Unhappy with customer service
Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0
I just happened to drive by the dealership and seen a dodge charger scatpack. It was black, custum made straight pipes and wheels. I asked Jim Fisher if we can test drive it because I have a blacked out 2016 RT charger and looking to trade as an upgrade.Lets just say it didnt go very well. We pull out of the parking lot and I applied little more gas than normal because i was intreasted how the scat pack perorms compared to my RT. I didnt even hit the gas all the way until Jim Fisher started screaming at me. "You do not do that while I'm here and I do not allow anyone to drive my car like that while I'm around. I don't want to die and you should pull over right now. You are in my lot, my car, my rules". That attitude shocked me, I didnt even know how to reaply except that is poor behavior. We only got to the stop light before the great experiance was over.To make matters worse i talk to the second in command on the used side and all he could say is I'll talk to him.I'm a regional manager and those words usually mean that I dont care. After that I didnt want the car or the relationship. The management and customer service team should really take a page out of Izys book the manager from Ankeny. I walked in and purchased my new pick up with i 10 min. Than a 2016 RT.That was service.