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Carbonized Gray Metallic 2023 Ford Escape Active AWD 8-Speed Automatic 1.5L EcoBoost AWD. 26/32 City/Highway MPG
Ed Giroux and Rowe Ford of Westbrook
Buying Process: 5.0 Overall Facilities: 5.0
Looking back, I'm blown away (in a very good way) by the whole experience. I picked up my Shadow Black Focus RS on Saturday, 9/17 after 2 - 3 weeks of negotiating. It was ready and waiting when I arrived in Westbrook. I think I was still in a state of shock that I was actually picking up an RS but was immediately greeted upon arrival by Ed Giroux, who my husband had been working. After having gone back and forth texting and phoning for the better part of 3 weeks it was a pleasure to finally meet him. Ed made the deal happen. He worked with me to get the car at a price I was comfortable with. He was totally responsive to texts, email, phone etc., completely professional and incredibly fun to work with and he knows the car inside and out. Before leaving, his crash course on the key features was effective, efficient and given with military precision. Between working with Ed & Rowe Ford, it was worth the price paid and the 280 mile trip to Maine ...and back home again that same day. I've been buying Fords for 30 years and Rowe is a very impressive dealer both aethetically and from the way they handled the entire car buying experience after I arrived.I can't stress how impressed I am with Rowe Ford of Westbrook (they have another location I'm not familiar with). Thanks again Ed....