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2023 Dodge Hornet GT Plus AWD 9-Speed 948TE Automatic 2.0L I4 DOHC 8 Ball 21/29 City/Highway MPG
WORST PLACE EVER
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
By far the worst experience ever! They sold me a truck and a month later called and said we had a better deal we needed to come in and discuss it and they asked for money a month and we said uh no! And they took the keys to our new truck! Who does that?! Any other company with any sense outta respect woulda sAid I'm sorry this was our mistKe so we will make it right and we will cover the mess up and make this right. But they took the new truck and kept our two trade ins. And had someone drive us home! Sorry company. Sorry service. Sorry business! Will never ever deal with them again! They are so shady and betrays customers and lies to you constantly! And doesn't keep you involved they do every thing so messed up and backwards! But with that being said atzenhoffer Chevy in Victoria tx heard about the bs port lavaca put us through and said they can help us get into something and will make sure that never happens again! And they got us in a brand new vehicle for an amazing amazing amazing price! Amazing service! Incredible people! Upfront! Honest! Helpful! Understanding! And took very good care of us! But I'm sure by now they are used to cleaning up after the port lavaca dealers! It's dealerships like port lavaca that give car salespersonnel and car dealerships a bad rep! But if you go to atzenhoffer they will change your whole perspective on car dealerships and that's a promise!