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2023 Audi Q5 40 Prestige quattro Recent Arrival! Clean CARFAX. 23/29 City/Highway MPG[!@@Additional Info@@!]Convenience Package,LED Interior Lighting Plus Package,Navigation Package,Prestige Package,Warm Weather Package,10 Speakers,AM/FM radio,Bang & Olufsen Sound System w/3D Sound,Radio data system,Radio: Audi Sound System,SiriusXM w/360L,Air Conditioning,Automatic temperature control,Front dual zone A/C,Rear air conditioning,Rear window defroster,Audi Advanced Key,Head-Up Display,Heated Rear Seats,Power driver seat,Power steering,Power windows,Remote keyless entry,Steering wheel mounted audio controls,Four wheel independent suspension,Speed-sensing steering,Traction control,4-Wheel Disc Brakes,ABS brakes,Dual front impact airbags,Dual front side impact airbags,Emergency communication system: Audi connect CARE,Front anti-roll bar,Low tire pressure warning,Occupant sensing airbag,Overhead airbag,Rear anti-roll bar,Panoramic Sunroof,Power Liftgate,Brake assist,Electronic Stability Control,Exterior Parking Camera Rear,Park Assist,Auto High-beam Headlights,Delay-off headlights,Front fog lights,Rear fog lights,Dual Pane Acoustic Glass for Front Side Windows,Panic alarm,Security system,Hands-On Detection Steering Wheel,Speed control,Auto-Dimming Power Folding Exterior Mirrors,Bumpers: body-color,Heated door mirrors,Matrix-Design LED Headlights w/Headlight Washers,Power door mirrors,Roof rack,Spoiler,Turn signal indicator mirrors,Audi Active Lane Assist,Audi Connect PLUS,Audi MMI Navigation Plus,Audi Phone Box,Audi Virtual Cockpit Plus,Auto-dimming Rear-View mirror,Compass,Driver door bin,Driver Seat & Mirror Memory,Driver vanity mirror,Front reading lights,Garage door transmitter: HomeLink,Genuine wood console insert,Genuine wood dashboard insert,Genuine wood door panel insert,Heated & Cooled Front Cup Holder,Heated 8-Way Power Front Bucket Seats,Heated Steering Wheel,Illuminated entry,Leather Shift Knob,Leatherette Covered Center Console & Door Armrests,Outside temperature display,Overhead console,Passenger vanity mirror,Power Adjustable Steering Column,Rear reading lights,Rear seat center armrest,Tachometer,Telescoping steering wheel,Tilt steering wheel,Top View Camera System,Traffic Jam Assist,Traffic Sign Recognition,Trip computer,Ventilated Front Sport Seats w/4-Way Power Lumbar,Front Bucket Seats,Front Center Armrest,Heated front seats,Leather Seating Surfaces,Power passenger seat,Split folding rear seat,Passenger door bin,Alloy wheels,Wheels: 18" 5-Arm-Star Design,Wheels: 19" 5-Arm-Pylon Design w/Matte Finish,Manual Rear Side Window Sunshades,Rain sensing wipers,Rear window wiper,Speed-Sensitive Wipers,Variably intermittent wipers,5.302 Axle Ratio
RUINED MY CREDIT SCORE THANKS TO THEIR MISTAKE
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0
I leased a car from this dealer. One year later we started receiving notifications in the mail for toll violations for hundreds of dollars. We were really confused since the car in the pictures was a different model and the license plate did not match with mine. After doing some research it turns out when Audi Tysons registered my car at the DMV they gave me the wrong license plate and for a year I drove my car with the dealer's plate while my plate was being used by the dealer on their loner cars. I asked the dealer not to use the plates while my name was associate with it but I don't think they did and kept getting toll violation notices. In the meantime, Audi at Tysons did not want to help us solve the issue even though it was their mistake. We kept calling, emailing and talking to different people but nobody wanted to help. Every time we called Tysons they either hang up the phone or told us they would call back but never did. I'm only thankful that nothing more serious happened while somebody else was driving with my license plate and potentially have criminal charges against me. I wish dealers were not individually owned, this is the kind of things that gives great cars a bad reputation. I'm amazed about the lack of professionalism. After we did a review in Yelp finally somebody from Tysons contacted us and she did not have a clue about this issue after we've been calling several times for months. Is this something that happens so often that they can keep track of their customers with this issue? The General Manager Mike Tsamouras never called us, instead he had someone from his financial department contacting us. It took for them 11 months to pay their toll violations but by that time these were turned to a debt collector and my credit score is now ruined.