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[!@@Additional Info@@!]ENGINE: 3.6L V6 HYBRID (STD),CERAMIC GRAY CLEARCOAT,TIRES: 235/65R17 BSW AS (STD),BLACK SEATS,BLACK/ALLOY/BLACK PERFORATED LEATHER TRIM BUCKET SEATS,SAFETY SPHERE UNAVAILABLE -inc: ParkSense Rear Park Assist w/Stop ParkView Rear Back-Up Camera,QUICK ORDER PACKAGE 2EL -inc: Engine: 3.6L V6 Hybrid Transmission: eFlite SI-EVT,TRANSMISSION: EFLITE SI-EVT (STD),WHEELS: 17" X 7.0" DIAMOND CUT W/PAINTED POCKETS (STD),Front Wheel Drive,Power Steering,ABS,4-Wheel Disc Brakes,Brake Assist,Lithium Ion Traction Battery,Aluminum Wheels,Tires - Front All-Season,Tires - Rear All-Season,Heated Mirrors,Power Mirror(s),Integrated Turn Signal Mirrors,Rear Defrost,Privacy Glass,Intermittent Wipers,Variable Speed Intermittent Wipers,Rain Sensing Wipers,Rear Spoiler,Third Passenger Door,Fourth Passenger Door,Power Third Passenger Door,Power Fourth Passenger Door,Remote Trunk Release,Power Liftgate,Power Door Locks,Daytime Running Lights,Automatic Headlights,LED Headlights,Fog Lamps,MP3 Player,Auxiliary Audio Input,Satellite Radio,Steering Wheel Audio Controls,Auxiliary Audio Input,Requires Subscription,AM/FM Stereo,Satellite Radio,Requires Subscription,Bluetooth Connection,Power Driver Seat,Bucket Seats,Driver Adjustable Lumbar,Seat Memory,Power Driver Seat,Driver Adjustable Lumbar,Bucket Seats,Rear Bucket Seats,Adjustable Steering Wheel,Trip Computer,Power Windows,3rd Row Seat,Heated Steering Wheel,Keyless Entry,Power Door Locks,Keyless Start,Keyless Entry,Power Door Locks,Universal Garage Door Opener,Cruise Control,Adaptive Cruise Control,Climate Control,Multi-Zone A/C,A/C,A/C,Rear A/C,Leather Seats,Bucket Seats,Auto-Dimming Rearview Mirror,Driver Vanity Mirror,Passenger Vanity Mirror,Driver Illuminated Vanity Mirror,Passenger Illuminated Visor Mirror,Floor Mats,Remote Engine Start,Keyless Start,Remote Engine Start,Smart Device Integration,MP3 Player,Smart Device Integration,Seat Memory,Power Windows,Power Door Locks,Trip Computer,Heated Front Seat(s),Security System,Immobilizer,Traction Control,Stability Control,Traction Control,Front Side Air Bag,Blind Spot Monitor,Cross-Traffic Alert,Lane Departure Warning,Lane Keeping Assist,Lane Departure Warning,Front Collision Mitigation,Automatic Parking,Aerial View Display System,Telematics,Requires Subscription,Tire Pressure Monitor,Driver Air Bag,Passenger Air Bag,Front Head Air Bag,Rear Head Air Bag,Passenger Air Bag Sensor,Knee Air Bag,Child Safety Locks,Back-Up Camera
Unhappy with customer service
Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0
I just happened to drive by the dealership and seen a dodge charger scatpack. It was black, custum made straight pipes and wheels. I asked Jim Fisher if we can test drive it because I have a blacked out 2016 RT charger and looking to trade as an upgrade.Lets just say it didnt go very well. We pull out of the parking lot and I applied little more gas than normal because i was intreasted how the scat pack perorms compared to my RT. I didnt even hit the gas all the way until Jim Fisher started screaming at me. "You do not do that while I'm here and I do not allow anyone to drive my car like that while I'm around. I don't want to die and you should pull over right now. You are in my lot, my car, my rules". That attitude shocked me, I didnt even know how to reaply except that is poor behavior. We only got to the stop light before the great experiance was over.To make matters worse i talk to the second in command on the used side and all he could say is I'll talk to him.I'm a regional manager and those words usually mean that I dont care. After that I didnt want the car or the relationship. The management and customer service team should really take a page out of Izys book the manager from Ankeny. I walked in and purchased my new pick up with i 10 min. Than a 2016 RT.That was service.