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[!@@Additional Info@@!]Audio:6 SpeakersAudio:AM/FM radioAudio:Radio data systemRadio: Composition Color w/6.5in TouchscreenClimate Control:Air ConditioningClimate Control:Rear window defrosterConvenience:Power driver seatConvenience:Power steeringConvenience:Power windowsConvenience:Remote keyless entryConvenience:Steering wheel mounted audio controlsCruise Control:Speed controlDriving Assist:Brake assistDriving Assist:Electronic Stability ControlHandling:Four wheel independent suspensionHandling:Speed-sensing steeringHandling:Traction controlHeadlights:Delay-off headlightsHeadlights:Fully automatic headlightsMisc. Exterior:Bumpers: body-colorMisc. Exterior:Heated door mirrorsMisc. Exterior:Power door mirrorsMisc. Exterior:Turn signal indicator mirrorsMisc. Interior:CompassMisc. Interior:Driver door binMisc. Interior:Driver vanity mirrorMisc. Interior:Front reading lightsMisc. Interior:Illuminated entryMisc. Interior:Leather Shift KnobMisc. Interior:Outside temperature displayMisc. Interior:Overhead consoleMisc. Interior:Passenger vanity mirrorMisc. Interior:Rear reading lightsMisc. Interior:Rear seat center armrestMisc. Interior:TachometerMisc. Interior:Telescoping steering wheelMisc. Interior:Tilt steering wheelMisc. Interior:Trip computerParking Assist:Exterior Parking Camera RearSafety:4-Wheel Disc BrakesSafety:ABS brakesSafety:Anti-whiplash front head restraintsSafety:Dual front impact airbagsSafety:Dual front side impact airbagsEmergency communication system: VW Car-Net services (capabilities require enrollment or subscription)Emergency communication system:Front anti-roll barEmergency communication system:Low tire pressure warningEmergency communication system:Occupant sensing airbagEmergency communication system:Overhead airbagEmergency communication system:Rear anti-roll barSeats:Front Bucket SeatsSeats:Front Center ArmrestSeats:Heated Front Comfort SeatsSeats:Heated front seatsSeats:Power passenger seatSeats:Split folding rear seatSeats:V-Tex Leatherette Seating SurfacesSecurity:Panic alarmStorage:Passenger door binSun/Moon Roof:Power moonroofUncategorized:1st row LCD monitors: 1Wheels:Alloy wheelsWheels: 16in Split-V AlloyWipers:Rain sensing wipersRear window wiperSpeed-Sensitive Wipers
VIN 3VWG57AU7MM002998 may have been recalled. Check full report for more information
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Good service advisor, but not so good service tech.
Customer Service: 5.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 3.0
Jennifer provided very good customer service, but my experience was somewhat disappointing. I was charged for a tire rotation which I requested, but the service tech did not rotate them. I knew the tires weren't rotated because I could see the plug from a recent flat repair. Obviously, I was frustrated! Jennifer and Matt (service manager) were very apologetic; they quickly worked our tire rotation the next day, and they offered a complimentary synth oil change. They seem to be sincere, good personnel. I'm not yet endorsing this dealer, but thanks to those two, I'm willing to give Chapman another try.