SAVE
Recent Arrival! Earn Rick Case Rewards, Save $100s, Even $1,000s on future purchases, Free Car Washes & Discount Gas for Life. 2021 Volkswagen Jetta GLI FWD 6-Speed Manual 2.0L TSI 24/33 City/Highway MPG America's Largest Volkswagen Dealership 8 stories high, Offering Exclusive Rick Case Rewards, Free Car Washes & Discounted Gas for Life, Earn Rewards Points with every purchase & SAVE $100's even $1,000's. Rick Case gives you from the day you buy the vehicle a 10-year/100,000 mile nationwide powertrain warranty and a 10-year 24-hour a day used car nationwide roadside assistance! (Certain exclusions apply. See dealer for details) Now proudly serving Davie, Weston, Hollywood, Fort Lauderdale, Miami, Miramar, Southwest Ranches, Coral Gables, Aventura, Plantation, Kendall, South Miami, Sunrise, Cooper City, Pembroke Pines, Coconut Creek, Lauderhill, Dania Beach, North Miami, Miami Lakes, Hialeah, Carol City, Golden Glades, Doral, Sunny Isles Beach, Pinewood, Westview, West Palm Beach, Opa-Locka, Marathon, Key Largo, Tamarac, Florida City, Delray Beach, Wilton Manors, Boca Raton, Deerfield Beach, North Lauderdale, Margate, Pompano Beach, Oakland Park, Lighthouse Point, Parkland, Tamiami, Fontainebleau, Cutler Bay, Hallandale Beach Florida and not too far to save from Orlando, Tampa Bay and Naples![!@@Additional Info@@!]Heated door mirrors,Power door mirrors,Bumpers: body-color,Turn signal indicator mirrors,Spoiler,Driver door bin,Front reading lights,Tilt steering wheel,Leather Shift Knob,Overhead console,Rear seat center armrest,Tachometer,Illuminated entry,Telescoping steering wheel,Rear reading lights,Auto-dimming Rear-View mirror,Passenger vanity mirror,Sport steering wheel,Trip computer,Driver vanity mirror,Outside temperature display,Rear window defroster,Air Conditioning,Automatic temperature control,Front dual zone A/C,Power windows,Remote keyless entry,Steering wheel mounted audio controls,Power steering,Radio data system,4-Wheel Disc Brakes,Low tire pressure warning,ABS brakes,Overhead airbag,Dual front side impact airbags,Front anti-roll bar,Rear anti-roll bar,Dual front impact airbags,Occupant sensing airbag,Emergency communication system: VW Car-Net services (capabilities require enrollment or subscription),Speed-sensing steering,Four wheel independent suspension,Traction control,Passenger door bin,Panic alarm,Front Center Armrest,Split folding rear seat,Heated front seats,Front Bucket Seats,Wheels: 18" Two-Tone Twin 5-Spoke Machined Alloy,Alloy wheels,Speed control,Variably intermittent wipers,Rain sensing wipers,Exterior Parking Camera Rear,Electronic Stability Control,Brake assist,Delay-off headlights,Fully automatic headlights
Terrible.
Customer Service: 4.0 Buying Process: 1.0
ok, so 4000 charachters is not enough space for me to rage about my terrible experience... they took what is supposed to be an exciting quick purchase and made me walk out without a car, in doubt of what i wanted and seriously questioning Mr. Rick Cases' business approach.1. way to many salesmen. counted more than 10 just sitting around staring at the door, waiting for their next victims2. very aggressive. now, i mean VERY. getting calls at night and early in the morning from various people (who obviously hadnt communicated) asking me if i wanted to go forward with a purchase. that alone made me quesion whether i would go back! 3. Different people involved with our sale. dont get me wrong, the initial salesman was very attentive, correct, and informative. a real host -he offered us a drink and sat us down to explain the ins and outs of lease vs loans. but as the time went on, and the hours passed, loads of other people were involved. from the sales manager to the floor manager- it all felt very forced, very fake and extremely ungeniune. 4. Took too long. its such a shame- i walked in wanting to purchase a VW Tiguan ON THE SPOT, having owned and driven VW for over 10 years...and on the way out, more than 4 hours later (!) decided to go for a jeep cherokee instead. Rick Case, a piece of advice, TIME is money for your customers. and the longer things took, the more I questioned the dealership. thats when i started looking online at reviews. wow- so many bad reviews! A FEW TIPs: -when a customer emails, answer back!!! -listen to what your customers want-manage labor based on demand (or they should atleast look busy) -stop hiring people who arent genuinely interested in your customers or their needs. very disappointed. very.