To be more confident in your used car purchase and get more information about the auto, including its accident history, insurance records, odometer readings history and other important details, we recommend you get a vehicle history report for the car prior to buying it.
Best car buying experience ever!!
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
I would recommend Flatirons Subaru to anyone looking for a new car!!! I recently visited Flatirons Subaru looking for a new Subaru. I worked with Jon Eric, Dave and Kerrie. They were professional, courteous and made the whole experience incredibly easy and stress free. This was by far the BEST car buying experience I have ever had!!I had initially gone to another dealership where I left feeling very angry and frustrated. I went into Flatirons Subaru with my guard up thinking they were going to try to take me for all they could and was completely unprepared for what happened. Dave worked out the numbers (thousands less that the previous dealership I had visited) with no back and forth negotiating. It was immediately clear they understood I was not interested in playing games, I was interested in purchasing a new Subaru. They respected my time and made the process unbelievably simple and enjoyable. The car I wanted was not going to be available for a couple of days as they were going to have to get it from another location (they kept me in the loop and made sure it would be available for delivery at a time that was convenient for me). When I arrived to pick up my car Jon Eric, who is super knowledgeable and absolutely AMAZING, went through the all the features with me and answered all my questions. My only concern was that the car had pinstripes but he assured me they would be easy to remove. Kerrie in finance was awesome. She was not pushy and did not try to sell me anything that didn't make sense for my situation. She didn't push anything I didn't want at all. I was shocked. Once I finished up in finance John Eric went through the manuals and explained the service intervals and told me about the warranty and roadside assistance program. When we walked out to my new Subaru I got the best surprise of all, Jon Eric had taken my car back to detail and had the pinstripes removed while I was signing paperwork. My first Subaru was now perfect!! I cannot say enough positive things about Flatirons Subaru, especially Jon Eric, Dave and Kerrie!!!! I am a customer for life and am loving my new car!!!