Don't bring your car here for service!
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
Just so we are clear...I never write reviews, but too upset this time not to. This is the 3rd time in a month I have been in the service department. Each time they write me down as a drop off. Hey idiots, I said I am bringing it in and waiting with it like 5 times. What happens? When i get there, they say......oh, well I have you down as a drop off, it will be at least 2 hours. Thanks for nothing! I have a 2013 Altima. The shift assembly needs replaced, what?! This is ridiculous! I asked a service person, how often does that usually need replaced, and they tell me it should last the life of the car. Sounds like a recall/defect to me! Wow! And then they charge me for it. My car is only 3 years old! I have liked my car, even with all the recalls, but I most likely won't buy another one. I am going to stop using the service department. Ugh, so disappointed!