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PRICE ALERT
VIN JN8AY2BD9M9660228 may have been recalled. Check full report for more information
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Terrible Service Experience
Customer Service: 1.0 Quality Of Repair: 3.0 Overall Facilities: 2.0
Had an appointment with the service department on a Thursday to look at my car because the check engine light came on and it seemed to have an electrical issue (the wipers wouldn't work properly). the car quit at work on that Wednesday evening. I had an extended warranty plan and Thursday morning had it towed to the dealership. They hadn't even looked at the car by Friday, and had no loaner, and wouldn't cover a rental because they didn't know if it was a covered repair, well if you don't LOOK at the car you don't know do you? I worked all weekend, had to get rides, 25 miles one way. By the next Wednesday, numerous phone calls and extreme apathy by the staff later, I rented my own car, when , of course they called and said they had a loaner and that they had looked at the car and it was an electrical issue. REALLY? What I told you when I made the original appointment? I got my car back 8 days after I brought it in. There was no one in the office when I brought it in, they gave me NO paperwork, refused to copy me their paperwork, said they would send me a receipt, They did charge me $100, my deductible. They told my that they had gotten coverage for my two days of rental, but I've never seen it. All in all, a terrible experience and an abhorrent way to treat your customers.