Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
I found my dream car the Maserati GTS at Jackie Cooper thru cars.com. It was a great experience dealing with them. I needed to purchase and get my car shipped to the state of Utah. Everyone at Jackie Cooper had excellent customer service skills from answering every question to helping get the process done smoothly. I was extremely impressed by the sales rep Christopher Duperre who was polite, helpful, patient and made the car buying experience a real pleasure. In fact, Christopher went into the dealership on a sunday even when they were closed to meet the shipping company to get me the car in Utah and saved me the delay. People like Amy the online rep and Doug from the finance department were also very professional. I was given all the information accurately and quickly and it did not seem as though I was purchasing a car from 1200 miles away. It was a very pleasant experience and I recommend anyone who is looking to buy a car to check them out. You will not regret it. And If I need another car in the future I will definitely go to them again. Thank you!