Sales Staff and Vehicle Selection
Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
My sister bought a 2016 Soul Base in July 2016 from Jay Howard (sales) and Martin Herr (owner, the Kia Guy). I was amazed at the quality and features for the price. Before she bought it, we researched on several sites including cars.com and Consumer Reports online. When I had to take a trip to Chattanooga, the 6 speed manual ran so well, my passengers were amazed. The trip was very quick thanks to the handling and power even from a 1.6 liter engine. So, when my wife rode in it she wanted to look at them. Jay must have shown us a dozen vehicles, but...in the end we bought a 2016 Kia Optima EX in Titanium Gray. Not only does the car look like a Mercedes, it handles like one. Even with a 2.4 liter in line 4...the car will literally fly. So far...and it's been 2 months now...I've averaged 30 mpg in and and out of town. I'm so glad I listened to what Consumer Reports said...buy one and you will never look back at Camry or Honda or Ford. In other words, it's the best value in a medium sedan on the road today. Do yourself a favor...call for Jay Howard, and get out on the interstate and enjoy. Sales, quality, warranty...what a great combo.