William "Will" James is a true car buyer's advocate!
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
Our experience with Will at Sheehy Infiniti of Tysons Corner in Vienna was superb! We are true car people and are educated, fastidious buyers. Will is a seasoned veteran of the automobile business and knows how to vet out the important things people are looking for. He went out of his way to answer all of our myriad questions and sent us a great deal of pictoral information and documentation on our target car, since we were out-of-state buyers. He went above and beyond to assist us in the entire process. We made a reasonable offer, but what we got in return was a fabulous deal and an extraordinary experience. I did not think this was really possible in a retail car environment anymore. I guess that depends on where you buy and just as importantly, who you align with at the dealership. I can tell anyone reading this review that I would advise my friends and family to do business with Will and Sheehy.