WOW -Where do I start ! Lack of integrity ! Incompetence !
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
I would not send my worst enemy if I had one to this DEALERSHIP !!! Date 10-25-2016 this deal started !!!!I was trying to help my daughter and son-in-law acquire a used car that was safe for them and my 3 grandchildren 12-8-6 yrs old ! Their credit wasn't the best, so I was putting money down for them to help them buy a car in there name ! I spoke to a salesmen who goes by the name of Hoss ( Bonanza ) personally he made reference too.. He told me ( the father ) the vehicle ( Chevy cruise ) 2014 ---7K was a great buy .. Bumper to bumper 36000 mile coverage left ---also 100,000 drive train --After my daughter was told by an employee to drive the car ( chevy cruse ) only the two of them up to buy, because it was a done deal !! They sat down with finance and were then told the cars warranty was done ( no warranty ) --But they could purchase an extended warranty ! THIS WAS NOT THE DEAL THE SALESMAN --HOSS- Told me, ( her father ) and my daughter and son-in-law to entice us to purchase this vehicle !!! Lack of INTEGRITY & INCOMPETENCE I live in New York-my daughter and son-in-law in Hernando County.. 10-26-2016 my daughter and son-in-law did not like being lied to nor did I !!! SO THEY HAD TO WAIT AT ---8 PM AT NIGHT FOR A FRIEND TO DRIVE 40 MINUTES UP TO PICK THEM UP ! With my GRANDCHILDREN still waiting at home to see there PARENTS !!!SHAME ON THIS DEALERSHIP FOR TREATING THEM THIS WAY !!!!