2021 FORD EXPLORER
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PRICE ALERT
above average
Vehicle Details
Option & Equipment
Recalls & Defects
VIN 1FM5K8GC8MGA72250 may have been
recalled. Check full report for more information
ENGINE
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Vehicle Records & Info. Your report VIN1FM5K8GC8MGA72250 includes:
Vehicle specificationsSafety reportEnvironment reportRecalls & DefectsManufacturer infoAlternate listingsBill of sale ServiceState DocumentationAccident historyTitle information60+ Vehicle problemsOdometer readingsTaxi, Lease, Police useStructural DamagesTotal loss & Theft checkJunk & Salvage
Information about Dealer
Horrible service and they're still not done with me
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0
Made an appointment to have my transmission looked at, was informed I would have to wait 3 weeks, while worried about my trucks performance, I was happy to have the appointment made. After dropping off my vehicle it was 3 days before the "transmission guy even looked at it. A week before they were able to tell me what was wrong with it. While upset about the time line, I did my best to be understanding because I knew these things take time to be done right. I was told it would be done by Tuesday. Tuesday I called for an update and did not recieve word back until thursday, only because i insisted on talking to the manager. Again, was not upset about the time line, was upset about the lack of communication. I was assured the truck would be ready by the following tuesday. Recieved a voicemail on friday stating my vehicle was ready, I called and left a voicemail stating that I wouldnt be able to pick it up until Saturday due to work. I recieved a second voicemail stating that was fine, my truck was ready and waiting. Saturday I sat for an hour and a half while they looked for my truck only for them to find it with the transmission still out of it. I recieved numerous apologies with again assurance my truck would be ready tuesday. I began calling Tuesday, it is now thursday again with no one returning my calls and the manager constantly "at lunch."
