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Dealership looking for money
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0
Let me start off by saying that im not usto writti g reviews and think theres good in everyone. With that i have purchased 3 cars in my life. This was the first time i bought from scarsdale ford hoping for a similar experience to what ive had with honda dealerships. Me and my 55 year old mom went in and met a sales person by the name of Joe tarrantino. He was very nice to talk to and the sale was pleasant . This in fact is my concern. I feel like he tricked me by seemeingly being nice and lied to me. I leased a new car and he explained everything to me. The issue i have is that he told me that he would lower the price pf my down payment and i thought that was great , but what i didnt know was that he chatged me the deduction of my plates and i would have to pay it later on. He told me i would owe between 50 to 75 dollars for the plates. Its turned out to be over 400. I ended up getting 2 tickets for 135 rqch because i was trying to explain to Joe what he had promised. After speaking to the manager he had joes back and basically after they had my money i was screwed. I really wish i didnt buy this car from them. My last dealer gave me free mats and even oil changes on the house. Scarsdale ford is very direct and is only looking for money. Dont buy here!!!!