Excellent service from Dusty
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
Owning three BMWs I have had many "interactions" with BMW of Ann Arbor and especially with service adviser Dusty. Every service was performed very well and I was always fully satisfied. Let me add that I build track cars, have a hoist in my home garage, am a technical moderator on a 250,000 member car forum and even rebuild engines and transmissions. Even with my mechanical ability, I still often bring my BMWs to Dusty because they can often service it faster and cheaper than I can. Heck they even reconditioned a set of non-factory Brembo racing brake rotors.I am a perfectionist in the work I do and I have always found that their mechanics are equally perfection oriented.Dusty is clearly a car guy who is super enthusiastic and genuinely excited about getting each and every car serviced correctly. And always honest about those items which really need fixing and those that can wait.In short, you can trust Dusty to get your BMW services exactly as he would his own car.