VIN WA15AAFY1M2110713 may have been recalled. Check full report for more information
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Best Experience Ever!
Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0
As good as it gets! I hate car shopping....I really do. It's usually one patronizing salesman after another that couldn't care less about me as a client and just really wants the sale. I spent several days going up and down our "auto row" in Portland and couldn't find what I really wanted. I finally settled for something out of state since nothing here was fitting the bill, until a friend told me I had to call Kendall Audi in Bend, OR. (Insert parting of skies and angelic voices here). I was treated with respect, kindness and received top-of-line white glove service the likes of which I have never experienced (and this isn't my first rodeo!) Rick Winner, Steve (the Finance Guy) and Jessica all jumped in with both feet to make my experience second to none. They found me the perfect car, kept it in my budget and delivered it directly to my door with Rick, my sales guy, as an added bonus to walk me through my new car. I mean, who sends the salesman hundreds of miles away to personally walk you through your car? I mean, who does that? Kendall Audi did, that's who. This was an experience that will stay with me for a long time and will be the gold standard for any service business that I deal with in the future.Thank you for everything- you guys were perfectly awesome and deserve far more than the limit of 5 stars Google allows me to give. :)