Overall Experience: 1.0
I made deal to lease a new Acura MDX, Sales lady Lauren who was very sweet went and and forth with manager to make deal happen. However, i was in first a week ago and was told if put new tires on my trade, the trade in will be higher., which it was. Then they gave me updated numbers this past Saturday, which weren't good. Then Monday morning last day of month, they notify me while at work, to take deliver tonight if i want MDX and gave better lease price. Only problem is i had to make deal at night, when im tired being up all day. And i told them this earlier in morning. So i got to dealer,and my sister who also met me there, said seat was too small so i didnt take car. However, that wasn't only reason. I was annoyed that they asked me to put on new tires which i have to pay for when credit card comes in, on top of security deposit for lease. yet add stated security deposit waived, which dealer failed to do. It turns out seat was OK. i contacted dealer this morning, and they ignored anything i had to say. And they are Friendly Acura?