Top Notch Experience
Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
My experience at Copeland was top notch. Starting with email communications from Sabrena and Jaqueline. They responded promptly, answered all my questions and kept me informed of the availability of the vehicle i was interested in. When we arrived after a two hour drive we were greeted by Alan who was courteous, knowledgeable, friendly and non pressuring. He was a breath of fresh air where car salesmen are concerned. The price of the vehicle was fair from the very start and the trade in offer they gave me was extremely generous. Mike in the financing department took care of the final buying experience and was professional and efficient, realizing we had a long ride home. I would absolutely do business here again and would not hesitate to drive 2 hours again to purchase my next vehicle from Copeland.
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