VIN 5TDFZRBH5LS040311 may have been recalled. Check full report for more information
ENGINE | FUEL SYSTEM, GASOLINE:DELIVERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
A first and last time customer
Customer Service: 1.0 Buying Process: 1.0
I made an appointment via email on late Tuesday to test drive a vehicle on Friday morning. I was in contact with the dealership via email several times before my appointment. On Friday morning, I took several hours off from work to drive to the dealership, which was about an hour away. When I got there, I was told that the vehicle I was scheduled to test drive was sold the night before and an email was sent to me that morning. Clearly, the email arrived too late to be of any good to me. I find this totally unacceptable! Somehow it is not important for them to honor the appointment, and wasting a customer's time is of no concern to them!