VIN 5TDHZRAH9LS508695 may have been recalled. Check full report for more information
ENGINE | FUEL SYSTEM, GASOLINE:DELIVERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Deceptive and Unfair Sales and Financing Tactics
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
Deceptive sales practices by Customer Financial Service Manager that mislead and lured me into purchasing a warranty or service at the time of the negotiation of vehicle pricing and financing terms. Also mislead and false information giving about warranty at the time of purchase by Customer Financial Service Manager stating blatantly untrue statements when promoting the product at the time of purchase. Horrible service liners and Main manager will not even contact you back. He had about four different managers call me to lie again and state he's busy with other customers for 4 days straight. Dealt with finance sales Manager Aaron, General sales manager Mark Bell, Customer Relations manager Claudia Noguera and the Finance Director that never called me back till this day James. All liars and just refer you to each other but never care to come to a resolution or help a customer they sold a vehicle to with issues.