Wheels: 16" Wide Vent Steel,Front Bucket Seats,Premium Fabric Seat Trim,Radio: Audio AM/FM w/Navigation,4-Wheel Disc Brakes,6 Speakers,Air Conditioning,Electronic Stability Control,Front Center Armrest,Tachometer,ABS brakes,AM/FM radio,Automatic temperature control,Brake assist,Bumpers: body-color,Delay-off headlights,Driver door bin,Driver vanity mirror,Dual front impact airbags,Dual front side impact airbags,Front anti-roll bar,Front reading lights,Front wheel independent suspension,Fully automatic headlights,Heated door mirrors,Illuminated entry,Knee airbag,Low tire pressure warning,Occupant sensing airbag,Outside temperature display,Overhead airbag,Panic alarm,Passenger door bin,Passenger vanity mirror,Power door mirrors,Power steering,Power windows,Radio data system,Rear anti-roll bar,Rear seat center armrest,Rear window defroster,Remote keyless entry,Security system,Speed control,Speed-sensing steering,Split folding rear seat,Steering wheel mounted audio controls,Telescoping steering wheel,Tilt steering wheel,Traction control,Trip computer,Variably intermittent wipers,Exterior Parking Camera Rear,Auto High-beam Headlights,Distance pacing cruise control: Full-Speed Range Dynamic Radar Cruise Control (DRCC),Emergency communication system: Safety Connect with 3-year trial,Rear seats Folding position: fold forward seatback
Extremely long wait time
Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0
I negotiated a great price for my 2016 Honda Fit, but it did have an issue with the lights that I had to bring back to get fixed.The service department is EXTREMELY slow, and you cannot make an appointment. When I went for my first free oil change, they said the wait was an hour, but I had to wait for three hours before having my oil changed.I called before my second free oil change to see what the wait time was. They said an hour on the phone, but when I arrived 30 minutes later, they said it would be a two hour wait. They recommended if I only wanted to wait 45 minutes, I should come at 7am, which is not possible for me.I contacted the customer service manager who said oil changes take 45 minutes because they do a multi-point inspection, confirmed they do not take appointments, and reiterated their hours of operation.The service department is completely unacceptable.
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