No help at all
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
Brother drove form waipahu to KINGWINDWARD. He was helped by YOSHIO. When my brother was approached he told him strait out that he was not buying a truck today. He told YOSHIO that he was only there to test drive a truck, get a quote, and order his truck. He also told him that he knew that the truck he wants is not at there lot. I guess after hearing that I guess YOSHIO didn't give a f..... He didn't want to help my brother out, because after the introduction..... My brother asked to test drive a truck 4 times .YOSHIOs response was it was not possible because they we saving the mileage for who ever was buying the truck , also there was not truck to test drive and it didn't matter to test drive because they didn't have the one he wanted. Hello the model he wanted as there. It just was not with the extras he wanted. Ok... F......bull s....!!!!!!! He then tries to sell him every single truck on the lot. My bother tells him no he was not interested. Brother then asks to get a quote and order his truck. YOSHIOs reply is I don't know if he could order one. UMMMMMM Hello......Do you even work there. Also after leaving KING WINDWARD my brother calls the dealership up. Tells them ....... HI IM INTERESTED ON BUYING A BRAND NEW TRUCK. IF I COME IN TODAY WILL I BE ABLE TO TEST DRIVE A TRUCK? SALESMAN SAY OF COURSE. WE HAVE 26 TRUCKS THAT YOU CAN TEST DRIVE? BOTHER TELLS PERSON ON OTHER LINE WHAT JUST HAPPENED. HE SAYS IS THAT HOW YOU GUYS DO BUSINESS THERE? SALESMAN SAYS I DONT! AND I DONT KNOW HOW YOSHIO DOES HIS BUSINESS. WELL FYI THIS IS WHAT YOSHIO DOES. Bottom line bad service, lazy salesman. DOOOOOO NOT GO TO THIS SALES PERSON. HE WANTS ONLY WANTS TO MAKE A SALE. IF WHAT U ARE LOOKING FOR IS NOT THERE, HE WILL NOT HELP YOU. ATTENTION KINGWINDWARD ... GET RID OF THIS GUY. He will make all of you guys look bad.