Quite simply - "The Best".
Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
Just purchased my second Merc this year from MB Melbourne. Truly an exceptional experience compared to other car dealerships I have dealt with in the past (in the US and UK). No pressure, no hassle whatsover - these guys will try their best to get you the deal you want on the car you want; if its not possible they will tell you - no 'haggling' - just good, straightforward, honest dealing, and they will go out of their way to find the right car at the right price for you.On both my purchases the salesman I have dealt with is Josh Boudreau. A pleasure to deal with, Josh is highly professional, courteous and focused on making the buyer happy. The whole MB Melbourne team are great to work with - Charles, Andy (the 'deal' guys), Michael (the 'paperwork' guy), Sheryl in customer service, the service guys - indeed the whole team in general. And the facility, and the level of customer care, is second to none in my opinion. Of course, Mercs will never be the cheapest cars anyone will buy, but if you are looking for a quality luxury car at a reasonable price, and an EXCEPTIONAL buying experience, do not look past MB Melbourne.