I bought a BMW 550i, after 2 blown sales of a C63s.
Customer Service: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0
Since I pay cash for new cars, I have to rely on investments for timing. During 2016, I thought I had a relationship with the internet/fleet manager. In July 2015, came in to order 2016 C63s w/o stupid bling. I thought we had a deal, after building the car to order. Sales manager intervenes, refuses to take the order, unless I throw on $3k "entertainment pkg". He was fine with me walking out the door, with the remaining $77K in my pocket. I stopped by the fleet mgr's desk, thinking he'd want to save the sale. He didn't try real hard because . . .Month or two later I get an email; "Sales mgr is history.". I replied, that because of the way I was treated, I expected a better price, to compensate me for my time. The fleet mgr quoted $81K (MSRP) or no deal at all.Well, no deal it is. I thoroughly enjoy my 2016 BMW 550i, with M sport pkg. Plus, with 1 button, I can turn off all the Nanny State interference features, that MB requires hoops to jump through, to disable.