SAVE
PRICE ALERT
2020 Land Rover Range Rover Santorini Black Metallic Auto High Beam Assist (AHBA), Black Exterior Package, Configurable Ambient Interior Lighting, Front Fog Lights, Head-Up Display, Heated Windshield, Narvik Black Door Handle Surrounds, Narvik Black Front Tow Eye Cover, Narvik Black Grill Mesh, Narvik Black Hood & Tailgate Lettering, Narvik Black Inner Surround, Narvik Black Mirror Caps, Narvik Black Side Vent/Accent Graphic, Narvik Black Tailgate Finisher, Vision Assist Pack, Wheels: 22 9 Split-Spoke w/Gloss Black Finish. Clean CARFAX. Land Rover Approved Certified Pre-Owned Details: * Warranty Deductible: $0 * 165 Point Inspection * Vehicle History * Roadside Assistance * Up to 1-year/Unlimited Miles or 2-year/100,000 Miles (whichever occurs first) Vehicle must have minimum one year of coverage at point of sale * Transferable Warranty Long term financing and low interest rates are available for qualified buyers with approved credit. JLR Long Island operates three convenient locations to assist with your vehicle purchase and ownership experience: Jaguar Land Rover Glen Cove, Land Rover Huntington, and Land Rover Southampton.
VIN SALGS2RU6LA580730 may have been recalled. Check full report for more information
EXTERIOR LIGHTING:HEADLIGHTS | EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Customer Care Issues
Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0
My husband brought our 2014 Range Rover Sport HSE in for its year check up. The required service could not be completely performed because there was an upgrade that could not be downloaded. Another appt. was scheduled. My husband took the car back, the upgrade was downloaded. However, the next day the rear wiper was not working. In addition, as a result of the upgrade downloading, the pairing of my phone to my vehicle was erased. The rear wiper motor had to be ordered and we were to be contacted once the part came in. I telephoned the dealer approximately two weeks later, on Monday, December 8th, and the salesman I spoke to advised me that the service department was closed. I asked if I could be transferred to an answering machine and was told there wasn't any. I then requested him to leave a message; and in the middle of my explanation, he stated he was just taking my phone number and would have someone call me back. (This gave me the impression he didn't want to hear about any problems I was having; I already bought the car!) Unbeknownst to me, my husband likewise called Monday and was told the Service Dept. was closed. No one telephone either of us back; we had to make follow up calls, which should never happen. I'm hoping that the issues I am presently experiencing can be resolved on this third appt. I drove my RR for a year without any issues. I'm annoyed that we bring our vehicle in for a standard one year check up, and have been back two additional times for unresolved issues. We live 45 minutes from Southampton, and making 3 trips to the service dept. is not only an inconvenience, but time consuming. My husband purchased this vehicle for me. We previously owned a Lexus car (8 years) and SUV (3 years), (sold to friends and relatives who are still enjoying their vehicles) and presently own a Bentley as well as another Lexus SUV (1 year), and all are/were exemplary vehicles. I hope we didn't make a mistake, that what we experienced was an isolated incident and not a common occurrence. I selected YES, to the above question 'Would you recommend this service center?' because everyone deserves a second chance. This is our third trip to the service dept., which I expect to be our final trip to resolve the above issues.