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VIN 1C4PJMCB0LD633742 may have been recalled. Check full report for more information
STEERING:RACK AND PINION:PINION SHAFT | STEERING:RACK AND PINION:RACK
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Very understanding!
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
Back in April I decided to trade in my old Jeep on a newer one. Tim was great with helping me find what I thought I wanted. Papers were filled out and I was able to take my new vehicle home the next day. Unfortunately, within a few days, I noticed a noise that wasn'the there before. I called Tim and he hooked me up with the service department & everything was taken care of. I then drove it for a couple months and decided it wasn't quite what I wanted. Again, I called Tim and he had no problem with putting me in something else. I ended up deciding on a GMC Envoy & I couldn't be happier! I really appreciate all the time & patience that Tim put forth with dealing with me. I will definitely be back when I'm ready to purchase another vehicle.
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