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PRICE ALERT
VIN JN1EV7EK9LM340256 may have been recalled. Check full report for more information
SEAT BELTS:REAR/OTHER
Nissan North America, Inc. (Nissan) is recalling certain 2020 Infiniti Q60 vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Unhappy with Service Dept
Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0
As I write this, I am sitting in the Acura waiting room for a 2nd time in less than 30 days. Had to bring my vehicle back for service because the service performed 3 weeks ago was not completed. I had a scheduled appointment 3 weeks ago due to the emmissions light coming on. After waiting for an hour the service guy tells me they couldn't find anything wrong. He said the light will still be on but once I tightened the gas cap it may go off (HELLO! Did you guys tighten the cap?) or when I refuel to make sure and use 92 octane gas or higher. If none of these work, it is most likely a light bulb that triggers the 'check emmission system" light. When I questioned why didn't they check this light he said they did not have time but I can return for service. What? I did have a scheduled appointment. He reassurred me that nothing was wrong with the emmissions. I went on. Upon reviewing the service invoice I noticed the notes recommending new tires. I have a 5 year warranty on the life of those tires. No one explained the need for new tires. This really upset me. So...here I sit. Determined not to leave until I know the emmissions light is off and I have new tires on my vehicle. Will update.