VIN 5FNYF6H63LB063337 may have been recalled. Check full report for more information
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
horrible customer service
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
A used vehicle was purchased without it giving it the proper maintenance before driving out from the lot. They failed to put oil in the engine. The new owner was not aware to the negligence on the dealerships part. It was driven with no oil for two months. The engine light showed up and the dealership refused to look at the vehicle without paying stating its the new owners responsibility. However, Jiffy Lube was very helpful and willing to look at the vehicle with no charge. They explained the vehicle has no oil and for that reason the engine was blown. We called the Honda dealership regarding the issue and again, they refuse to accept any responsibility on the part with a very rude attitude. To make thinks worse, the contract that was given by this dealership, shows inaccurate mileage of the vehicle. Meaning, the vehicle shows 50k miles, but yet the contract shows 70k miles which obviously is not accurate. I do not recommend this dealership at all. There service is very poor. And seems like they are selling vehicles that are not in good working conditions.
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