VIN 1GTU9FED6LZ123064 may have been recalled. Check full report for more information
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0
My Experience with Kendall Fords service department is as good as it gets. I had a 2012 Ford F250 powerstroke that had an engine failure. I was completely panicked as this is probably a $10k-$12k repair. Tammy was my service advisor and did a fantastic job of calming me down and walking me through what I was going to need for the warranty process. They had my truck for 5 weeks and I heard from her at least once a week with updates and how things were going. She sent me photos of the work that was being done and was totally awesome to work with through the entire process. I got the truck back with a bill for $0.00 and they even returned a snap on screwdriver that had gotten wedged down in a void a year prior. I don't know what they pay her but she deserves more. Thank you!