Experiences are what you make them
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
Dealerships....dealers bring scary, crooked and dishonest connotations to anyone's mind. In fact, when you are in the market of purchasing a vehicle...you cringe at the idea of having to verbally fight for a vehicle you like. With that being said, your experience depends on how you handle the situation.What we all need to remember is that businesses are in business to make profit. Some are up front and clean, some....not so much. Regardless - there is a demand.....and somewhere....there is a supply. (Economics). The buying experience is what you make it. You can either walk in, expect someone to do their job to the fullest (to put you in a vehicle) and maintain your bearing (attitude, respect and courtesy)...or...keep it real, throw it down and act crazy.My family drove from Oklahoma with the intent of purchasing a truck. We live busy lives...to which everything must be planned out (intentional). I had been previously speaking to Sam via phone regarding a truck. When we arrived, we dealt specifically with Anthony Brooks. He was a courteous, straight forward and very friendly salesman. Most importantly, he was respectful of my family (including my kids).When it came time to decide, Anthony helped with the process. Anthony was straight forward and courteous through the entire sale process. Next, we were working with Tony Sanchez who was finalizing the sale with our bank. Despite some confusion with our bank, all went well. There weren't any curve balls, trickery, etc to be had.We left happy to have a truck....happy to have had a pleasant experience....happy to be done.The car buying experience can be either a wonderful experience or a nightmare....depending on how you choose. I'm glad we drove to Grand Prairie Ford and purchased a vehicle from them. Thank you to all who assisted in the process....to include the man who offered candy to my kids.
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