VIN 1FTEX1CP0LKE56623 may have been recalled. Check full report for more information
SEATS:FRONT ASSEMBLY:RECLINER | SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
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Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
My husband and I had been looking for the Ford Expedition EL Platinum online. We had several dealers in the area contact us with cars, but none were as helpful or as knowledgeable as Cleo at Battlefield Ford. She not only found the car we wanted, but she took care of all the details to get it to us with very little effort on our part. She even had plates waiting for us so we wouldn't have to wait in line at the DMV. All we had to do was show up and sign some papers. She was very efficient and made it easy for us. Everyone we dealt with there was friendly and helpful. Cesar and Bill (the GM) were wonderful as well. This is not your average dealership - they go above and beyond.