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Clean CARFAX. Granite Crystal Metallic Clearcoat 2020 Dodge Journey SE FWD 4-Speed Automatic VLP 2.4L I4 DOHC 16V Dual VVT Happy Customers are our Business! Serving Arklahoma since 1995.[!@@Additional Info@@!]Quick Order Package 22B,4.28 Axle Ratio,17" x 6.5" Steel Wheels,Premium Cloth Low-Back Bucket Seats,Normal Duty Suspension,Radio: 4.3,Front License Plate Attachment Screws,Manufacturer's Statement of Origin,17" Wheel Covers,4-Wheel Disc Brakes,6 Speakers,Air Conditioning,Electronic Stability Control,Front Bucket Seats,Front Center Armrest,ParkView Rear Back-Up Camera,Tachometer,3rd row seats: bench,ABS brakes,AM/FM radio,Anti-whiplash front head restraints,Brake assist,Bumpers: body-color,CD player,Delay-off headlights,Driver door bin,Driver vanity mirror,Dual front impact airbags,Dual front side impact airbags,Four wheel independent suspension,Front anti-roll bar,Front dual zone A/C,Front reading lights,Fully automatic headlights,Heated door mirrors,Illuminated entry,Knee airbag,Low tire pressure warning,Occupant sensing airbag,Outside temperature display,Overhead airbag,Panic alarm,Passenger door bin,Power door mirrors,Power steering,Power windows,Rear anti-roll bar,Rear reading lights,Rear seat center armrest,Rear window defroster,Rear window wiper,Reclining 3rd row seat,Remote keyless entry,Roof rack: rails only,Speed control,Speed-sensing steering,Split folding rear seat,Steering wheel mounted audio controls,Telescoping steering wheel,Tilt steering wheel,Traction control,Trip computer,Variably intermittent wipers,Auto-dimming Rear-View mirror,Speed-Sensitive Wipers,Rear seats Folding position: Tilt 'n Slide fold forward seatback
service department needs help
Customer Service: 1.0 Buying Process: 4.0 Quality Of Repair: 1.0 Overall Facilities: 5.0
In 2004 I bought an 2005 Dodge ram 3500 from Blue Ribbon Dodge, I still own this vehicle, and too this day any service that has been done, has been done by Blue Ribbon Dodge. On Friday November,6 2015 for the 19th time in the life of the truck I took in for an oil change. Today November,11 I was looking over the service sheet which indicated the air pressure in the tires had been checked, all four had been checked with the pressure of each written down. the only problem with this is there are six tires on this truck. So with this I started I started to look at other things on this list. What I found was this truck dose have a few grease zerks on it, none had been greased. the bad thing about this was I found one off the tie rod ends bad didn't look like it been greased in several services. With this said here's my concern. I have trusted my truck to the service department of Blue Ribbon for 11 years on the 24th of this mouth, it makes me wonder what else they haven't done. My review would be I believe the dealership as a whole would rate very good, but there service department has issues and until something is done to do what people pay them to do, go some where else or go over it with a fine tooth comb before you leave. shouldn't have to do that, I trusted you with my truck want happen again.
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