VIN 1GNSCBKC3LR248835 may have been recalled. Check full report for more information
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Very bad and unprofessional Service dept
Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0
Went there because of a recall, told us their service manager was out due to illness, so they had our vehicle for 2 weeks, couldn't get them to call us back or give us updates. We showed up there they had music blaring so loud hey couldn't hear a customer if they wanted to and it came back with additional problems and they wanted to say ' o, that must have already been going bad when you brought it in' and didn't even diagnose it correctly. We ended up taking vehicle back to Florence, AL where we purchased vehicle to have them fix what Crossroads broke. And then charged us for what was suppose to be covered... NEVER again... never ever again, very bad service and even worse management.