VIN 1C6SRFHT1KN774691 may have been recalled. Check full report for more information
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 2.0 Overall Facilities: 4.0
Bought a sports car here. My actual sales guy was alright, but while purchasing , he kept disappearing making the process so ooooh loooong!. Wondering why I kept having to wait on him, I found out as they pulled my car up for inspection before taking home....he was in the middle of purchasing his own car which was parked right next to mine! Totally unprofessional.Then while inspecting my car I noticed two things, they did some touch up paint on the wheels and completely painted over the red calipers (think Earl Schieb paint job), front and back. It was horrible looking. They tried to fix it but made it only slightly better. I told then NM, I'll fix it at home...they suck!Second, the back tires were almost bald. They put two new tires on the front, but left bald tires on the back. After finding my sales guy, he explained any tire with 4/32 tread is still good. I said, no this tire doesn't even have 2/32, it's bald. After arguing he finally went and checked sure enough it was bald. They still did not want to put a new tire on, so I told them forget the deal, who buys a RWD sports car with bald tires in the back. Reluctantly, they finally replaced them.Financial guy-horrible..acted like I was making him late for his family dinner, no eye contact, no congratulations, grabbing for his keys and hitting the door before he finishes answering my questions.Now 8 weeks after buying, my plates are bit in. Call up there 7 times, either sent to voice-mail, or told no one is in the office. FRONT DESK GIRLS ARE HORRIBLE! Their job is to keep you from talking to anyone important. After calling and complaining, talking to a careless "manager", I still have no plates, not even the paper replacement they said they sent out a week ago.Really read some of the 1-2 star reviews if your gonna buy here. These people drove me nuts!