2019 KIA Cadenza
SAVE
PRICE ALERT
above average
Miles below average
Vehicle Details
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Option & Equipment
Recalls & Defects
VIN KNALC4J19K5150999 may have been
recalled. Check full report for more information
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Information about Dealer
Horrible service
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0
I had heard shady things about Auffenberg, but I decided to take a chance and buy my new car there. Overall the buying experience wasn't bad, but their customer service is horrible. We've had our BRAND NEW, 2016 Kia Sorrento for 8 months. I noticed that the tires were getting really loud and took it in for service. They told me that the tires were "chopped" very badly, and that's caused by not rotating the tires regularly or keeping the proper pressure in them. I told them I've rotated the tires twice already, with the first oil change and with the third, and i always keep the tires inflated to the proper pressure. It had to be an alignment issue and they just weren't going to do anything about it. They said since I was over 12,000 miles already (all highway miles) that there was nothing they could do about it because it's considered "normal wear and tear". They said to get an alignment, rotate the tires, and they'll smooth themselves out in time and it will be fine. I went to my regular mechanic, and he said not only was the alignment REALLY bad, but that it had to have been that way when I bought it for all of my tires to be so badly worn. He also said my tires are ruined. So basically I have a car that is only 8 months old that had a messed up alignment and I have to buy new tires. Their service department lies to you, and they don't stand behind their product. AVOID AT ALL COSTS!!
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