Awesome and professional experience
Buying Process: 5.0 Overall Facilities: 5.0
I had one of the most pleasant, easy and professional experience buying my new vehicle. I was contacted by Renee Acciardo immediately following an inquiry about the 2017 Range Rover Evoque. She gave me a complete and thorough education about the differences between the HSE and HSE dynamic. I built the car I wanted and she made some very helpful suggestions based on the different options available. She made me aware of options I didn't know were available. I was also trading in my 2012 Evoque and she worked with her Manager to give me a very fair trade in. Renee made the negotiation of my fee for the vehicle very easy. I did not have to barter and the final fee was agreed upon very quickly. It was a very fair price! Renee was very patient with all of my questions and was able to answer all of my questions in an always very quick response. During the time I was waiting for my car to arrive she periodically checked in with me to give me updates. It was a seamless process thanks to Renee!! The amazing thing about all of this was I never actually met Renee until the day I picked up my car!! (cyber buying....love it!) At the pick up, she spent a lot of time with me going over the different aspects of my car. She also introduced me to Pedro who will be coming to my house to go over all of the connectivity aspects of the vehicle. I would highly recommend land Rover of Norwood and would also HIGHLY recommend Renee as your sales associate. This was one of the most pleasant and easy car buying experience I ever had. THANK YOU VERY MUCH RENEE!!! I am so happy with my new HSE dynamic Evoque!!!!