Paramount buying Experience
Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0
We purchased a 2017 Hyundai Elantra Limited right off the showroom floor about two weeks ago. Our very patient salesman was Roy Cooper. Roy is a good listener and seemed to be sincerely interested in doing everything possible to make sure that we would drive out with the deal we wanted. He provided straight answers to direct questions with a professional demeanor. This isn't one of those dealerships where salesmen chase you all over the lot. We started our Paramount experience with Roy and bought our Elantra -- which is a delightful car, from him. We had originally come to Paramount to test drive an R80 Genesis, which is an outstanding vehicle and value, but the car we were replacing, a 2008 Honda CRV was our "town car" and was usually driven 2500 miles per year, or less. Most of our over the road driving is done in my Ford F-150. Although the Elantra is smaller than either of these vehicles, it feels great underway and makes the CRV seem skittish. The thing that made me want to drive the Elantra, which I noticed in the showroom when we returned to the dealership for a second look at the Genesis, was the fantastic driver's seat. It's not as good as the Genesis, but it is the most comfortable seat I have ever found in a small car. My wife fell in love with the Elantra on the second leg of our test drive. I hope I won't have problems keeping her in the (also very comfortable) passenger seat... Thank you Roy and thank you Paramount for an excellent buying experience.
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