VIN 1FM5K7D87KGB33983 may have been recalled. Check full report for more information
SEATS:FRONT ASSEMBLY:RECLINER | SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Overall Experience: 1.0
so this is my experience with Brewbaker. I had asked the tow truck how much my bill was so I knew they were charging 65.00 to tow my car there. My check engine light has been on for a while now, so I wanted that problem(s) resolved in addition to the heater hose replacement along with 5 recalls. the total bill was 1094.00 - the 65.00 tow bill had become 81.25 - which I refused to pay - I told them I would pay 65.00 but not 81.25. They said it was routine to mark it up 25%. I told them I would call the tow company and pay it over the phone and they could remove the charge entirely or adjust it - their decision. they adjusted it. So they pulled my car around, filthy and with my trash bag thrown in the back of the car and trash spilled everywhere (I am spoiled - Stivers Ford Lincoln always washes and vacuums my car after they service it). I get in the car pull on to the interstate and a mile down the road - the hood flies up - yep you guessed it, they hadn't latched it. I thankfully was in the slow lane and able to immediately get off the road and shut the hood correctly. I thought I noticed the washer cap was open, but wanted to get home so drove on. About 25 miles into the trip, the check engine light came back on. I got home opened the hood and yes the washer fluid cap was off, in addition I spotted a can wedged on the fender well behind the washer fluid container. It was a can of half used throttle cleaner. I took pictures so I could show them when I take the van back next week to again get the check engine light off. I sincerely hope there are no charges since it has already cost me a fortune for these repairs. So folks all I can tell you if you live in or around Montgomery, AL - find another chrysler dealer other than Brewbaker Motors to provide service - they are terrible. THe only bright spot in the entire experience was Jennifer Glas, the Dispatcher. She did an excellent job
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